Merci d'avoir pris le temps de revoir votre séjour !

We appreciate you taking the time to give us a great review Sylvain. We hope to see you back soon. Thank you for staying with us.

Thank you for your review Nicolas. I apologize if you didn't get the messega we sent out through text and emails warning our guest about the street closures due to the parade. Unfortunately all parades and marathons usually start in our location. Which is also very exciting.

Thanks for the review Colette

Bonjour Benjamin, nous sommes heureux que vous ayez apprécié notre emplacement! Lors de votre prochain séjour, nous serons heureux de vous accueillir dans l'une de nos belles chambres avec vue sur la baie. J'espère vous revoir bientôt!

Hi there, we're glad you enjoyed some of our amenities. Hope to see you again in the future.

Hi Pierre, so glad you enjoyed our location! Hope to see you again in the future.

Hi there, we're glad you enjoy our renovated rooms! Hope to see you again soon.

Hi Sebastien, we're so happy you enjoyed your stay during the SF Marathon! Hope to see you next year!

Hi Mario, we're so glad you enjoyed your stay and were able to take advantage of our nightly wine reception. Hope to see you again in the future!

Hi there, we're glad you enjoyed your stay! Hope to see you again soon!

Merci! So glad you enjoyed your stay! Hope to see you again soon

Hi Regine, thank you so much for your feedback! We're glad you enjoyed your stay. Hope to see you again soon!

Hi Taj, we're thrilled that you enjoyed your stay and bay view! We understand your frustration with the lack of complimentary breakfast for the cost of stay, however we do provide the complimentary coffee & tea and items for purchase for your convenience. Hope to see you again soon!

Hi Serge, thank you for your feedback! Hope to see you again soon!

Hi Etienne, thank you for your truly lovely feedback! We're so glad you were able to enjoy our wine and our bicycles. Hope to see you again soon!

Hi there, we're so glad we were able to provide you with 5 star service! Hope to see you again soon!

Hi Maialen, thank you for the 5 star review! We're so glad you enjoyed the hotel.

Thanks for staying with us. We appreciate your feedback!

Thank you for your feedback. We will be addressing your concerns.

Thank you so much! We're thrilled to hear you enjoyed both the location and our customer service. We look forward to welcoming you back for another wonderful stay in the future.

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back again soon

Thanks for staying with us. We appreciate your feedback!

Thank you for your positive experience with us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back again soon!

Thank you for your feedback. We will be addressing your concerns

Tetiana, Thank you for sharing your feedback with us. We appreciate your perspective on the room size and pricing. We're glad to hear that you enjoyed the advantage of our convenient waterfront location. We're always striving to improve, and your insights help us do just that. We hope to have the opportunity to welcome you back in the future.

Thank you for your glowing recommendation Leah-Jo! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific that stood out to you or any highlights you'd like to share, we'd love to hear about them. Your feedback means a lot to us, and we look forward to welcoming you back for another great experience in the future!

I'm truly sorry to hear about the disappointing experience you had during your stay Derek. Your feedback is incredibly valuable, and I assure you that we take it seriously. Providing exceptional customer service is paramount to us, and it's disheartening to hear that this was not reflected during your interaction with our front office team. Additionally, overcharging is unacceptable, and we will investigate this matter thoroughly to ensure it doesn't happen again.Regarding the size of the rooms, we understand that preferences vary, and we strive to provide accurate descriptions and images to manage expectations. We'll certainly take your comments into consideration for future improvements. Please know that we are committed to providing value to our guests, and your feedback helps us identify areas where we can enhance our services. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to reach out to us directly. We sincerely apologize for any inconvenience caused and appreciate your candor.

Rick, Thank you for taking the time to share your feedback! We're delighted to hear that you experienced superior customer service during your stay with us. Providing exceptional service is at the core of what we do, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We can't wait to welcome you back for another fantastic experience!

We're thrilled to hear that you had a great experience with our customer service! Providing exceptional service to our guests is always our top priority. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon for another fantastic stay!

Chris, we're delighted to hear that you found our hotel cozy! Creating a warm and comfortable atmosphere for our guests is always a top priority for us. If there's anything specific that made your stay particularly cozy, we'd love to hear about it. Thank you for choosing to stay with us, and we hope to welcome you back soon for another cozy experience!

We appreciate the perfect rating. Thanks for staying with us Paul!

Thank you Juan. We hope to welcome you back soon!

Thank you for bringing this to our attention Keith. We apologize for the inconvenience you experienced with the lighting in your room. Our team strives to ensure that all aspects of our guests' stays are comfortable and enjoyable, including adequate lighting. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Maxim,Thank you so much for leaving us a rating! We're thrilled to see your positive feedback, and it means a lot to us. If you have any specific highlights or memories from your stay that you'd like to share, we'd love to hear about them! Looking forward to welcoming you back soon for another great experience.

Thank you so much for your review Alsu! We're thrilled to hear that you enjoyed the wonderful view and found our atmosphere quiet and peaceful. Our team takes great pride in creating a space that's not only visually pleasing but also conducive to relaxation and serenity. We look forward to welcoming you back soon!

James, thank you so much for your glowing review! We're thrilled to hear that you enjoyed our breakfast and that our staff, especially Carlos, Janelle, and Luis, made your experience exceptional. We'll be sure to pass on your kind words to them. We look forward to welcoming you back soon!

We appreciate the 10 out of 10 review! We hope to host you again soon!

Thank you for sharing your thoughts on your recent stay! It's great to hear that you found our property conveniently located near the ferry building and enjoyed Perry's as a bar stop. We take pride in our lobby's ambiance and are pleased that you found it enjoyable. While our rooms may be on the cozier side, we strive to maintain them in good condition, including the bathrooms. Your feedback regarding breakfast is noted, and we will certainly look into ways to enhance that aspect of our service. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.

We appreciate the perfect rating Alison. Thank you for choosing to stay with us, and we hope to welcome you back soon!

We genuinely apologize for the dissatisfaction you experienced with your room. Your feedback is invaluable to us, and we're deeply sorry that the room didn't meet your expectations. We strive to provide exceptional experiences for all our guests, and it's disappointing to learn that we fell short in this instance. Please know that your concerns have been shared with our team, and we're committed to addressing them to prevent similar situations in the future. We value your patronage and hope for the opportunity to make it right during any future stays you may have with us. If there's anything else we can do to assist you, please don't hesitate to reach out.

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your stay was enjoyable overall and that we could provide you with a comfortable and convenient experience, especially during inclement weather. We're delighted to know that you would choose to stay with us again, and we look forward to welcoming you back in the future. Thank you once again for choosing our hotel, and we can't wait to have you back!

Thank you for staying with us Darcy!

Dionne, Thank you for taking the time to share your thoughts with us! We're delighted to hear that you found both the room and the hotel lobby areas to be very clean. Maintaining a high standard of cleanliness is a top priority for us, and we're pleased to know that our efforts have contributed to a positive experience during your stay.

We appreciate your 10 out of 10 rating. Thanks for staying with us!

Navneet, Thank you for sharing your positive experience with us. We hope to have the pleasure of your visit sometime in the near future!