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The room smelled of cigarette smoke, shoddy patched hole in the wall, cracked toilet seat, shower barely got hot, and it sounded like the upstairs neighbor was gonna come through the ceiling. Staff was friendly, got us checked in and out right away.
Felicia
Stayed 1 night in Mar 2024
Response from kk on Mar 24, 2024
thank for feedback
6/10 Okay
Angelina
Business traveller
Mar 1, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property room was clean with neatly made bed and floors bath shampoo, conditioner and body gel dispenser was mounted to bathroom counter instead of shower. Caulking around tubs cracking some and pulling away. “Continental breakfast” was lacking had cereal, bread and coffee. No juice, no eggs. Felt cheated by their advertisement
Angelina
Stayed 3 nights in Feb 2024
Response from kk on Mar 24, 2024
Thank you for the feeback
4/10 Poor
Rich
Travelled with partner
Feb 9, 2024
Disliked: Cleanliness
The room was ant infested and their was cockroaches in the refrigerator area
I was nervous about the reservation at this place because of the All review asked the front desk to show me the room before I check in. The room is great. I think they should get rid of the old reviews. The hotel is nothing like the reviews says. Staff is very friendly and professional I would definitely stay here again, and absolutely recommend this place.
No lighting at the front door or gate
Lots of water damage throughout the room
Exposed wires from the ceiling
Both chairs were dirty and damaged and old to be thrown away
Kathy
Stayed 1 night in Dec 2023
Response from kk on Mar 24, 2024
Thank you for the feedback. we took care of this matter.
Staff and conditions of the room is above and bey.
This is perfect to get way locally and not far from home. Will be staying here every month Staff are very professional and go above and beyond to make my stay peaceful.
Verified traveller
Stayed 1 night in Dec 2023
Response from kk on Dec 24, 2023
Thank you for the kind words. hope you we have the privilege to host you again
The staff could not have been more helpful. I was not impressed, however, by the fact that there was no hot water in my shower, so I had to move to another room. Guess that's what happens when you go to a budget motel.
Kathryn
Stayed 5 nights in Nov 2023
Response from kk on Dec 1, 2023
Sorry for the inconvience, We were not sure why the hot water was not hot enough So we upgraded you and gave a different room to resolve the issue. Thank you for staying at Days Inn
Hairdryer didn’t work and no hot water in sink. Plastic on bed very noisy with movement and uncomfortable.
Lori
Stayed 1 night in Nov 2023
Response from kk on Nov 13, 2023
Hi Lori, We checked the sick when you mentioned at the time of checkout. Looks like it was working fine. The room you have requested was an accessable room so there was a mattress protector that might have been noisy. Not sure. However sorry you were not happy with your stay. We hope to meet your expectation next time.Thank you for the feedback.
1) sign for motel very small and not lit so difficult to locate motel entrance.
2) room interior quite large, clean improved condition.
3) great service - brought luggage stand to room when requested.
4) breakfast a little skimpy - maybe add some eggs and ability to cook them.
David
Stayed 2 nights in Oct 2023
Response from kk on Nov 2, 2023
Thank you for the valuable feedback. We are installing new signage thats the reason the old one was not lit. new sign will be up by 11/5/2023.Since we don't have the permit to cook food, we are serving continental breakfast.We hope to host you again,
8/10 Good
Michael
Nov 2, 2023
Michael
Stayed 1 night in Nov 2023
Response from kk on Nov 6, 2023
Thank you for the feedback
10/10 Excellent
Kranthi
Travelled with family, Travelled with family and small children
Wonderful staff. Clean and new rooms. Lady works in the front desk is so helpful offered me complimentary premium wifi since I have to attend important zoom meetings.
Mark
Response from kk on Oct 16, 2023
Thank you for staying at Days Inn Redwooc City.We hope to host you again
The room was disappointing, but okay for the price. Breakfast was awful.
Verified traveller
Stayed 3 nights in Oct 2023
Response from kk on Oct 11, 2023
Sorry for the disappointing stay. We have 8 items for breakfast and coffee, We never advertised hot breakfast or anything close to that. We hope to host you again thank you
4/10 Poor
Ruchika
Travelled with group
Oct 9, 2023
Liked: Room comfort
Disliked: Property conditions & facilities
housekeeping needs attention to detail
My stay was short. For two nights. First day friday, we did not notice much. Sat when I was getting ready for work, my towel had tow holes. The soap dispensing would put out a droplet of soap at a time. It slowed the entire bathing .and room size was surprizingly small.
Sat overnight the flush tank would not fill tank and shut off realiably. One had to adjust the level manually bu opening the tank lid. The housekeeping did take care of all this right away, but for a short stay, it helps next customer.
Soap dispenser dispenses drop at a time. This is normal as i was told. That is surprizing. It is in such details that hospitality industry builds and keeps their branding.
Ruchika
Stayed 2 nights in Oct 2023
Response from kk on Oct 11, 2023
Thank you for the feedback. We will look into the issues you have mentioned right away. We hope to host you again soon
10/10 Excellent
Andrew
Travelled with family, Business traveller, Travelled with pets
As a solo traveler, I would not recommend this hotel. The driveway was poorly lit, making evening walks from the bus stop uncomfortable. There were homeless people eating the breakfast in the morning. Staff members were rarely at the front office, so it felt unsafe.
First, we arrived and were informed our reservation was given away to a "regular" who needed it. We were offered another suite instead. The room was barely comparable to a hotel 6 room. Cleary, the pictures of the hotel and rooms are from a long time ago. We cancelled and went somewhere else.
Staff was friendly and helpful, offered us a range of checkout options. Location was perfect as my wife had an MRI scan right across the street. Bit noisy with the room above us so I would recommend a top floor room if you can get it.
Max
Stayed 1 night in Aug 2023
Response from kk on Aug 16, 2023
Thank you for staying at Days Inn by Wyndham Redwood City