Ratings based on 1,410 Verified Reviews

3.5 out of 5
71% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Bellingham, WA

Economic stay

Posted 20-Oct-2017
Economic stay in San Francisco. Horrible area to walk homeless drunk on the street, smells, you name it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 18-Oct-2017
For the price this hotel was amazing. Was reasonably close to down town San Francisco for shopping and food. Hotel had a nice although small gym, and the bistro next door was very good.
3 out of 5
Recommended
for Everyone
by A verified traveller from Monterey, CA

Disappointment on the second day

Posted 16-Oct-2017
Pros: The cleanliness of the room, friendly front desk
Cons: Double check if the doors are closed after cleaning
Location: Went to a nearby Safeway, very convenient.
Very friendly front desk staff, clean room, clean sheets, clean bathroom and towels. Small microwave, and fridge. I stayed at the Airport Hotel during a business trip and only to spend 3 nights. I would give an overall 5 star review, however, when I came back to the room after spending one night, the door was NOT closed, let alone locked. I wasn't sure if someone is in the room or if housekeeping did not close the door completely. Very disappointed. Luckily everything was still there. I called the front desk to complain, an employee took note, however, the next morning after talking to the front desk again, nothing has been noted.
3 out of 5
by A verified traveller

Average

Posted 16-Oct-2017
4th floor on freeway side very noisy and door bolt lock worked, but noise and daylight continued. We proped a chair against it to get of exhaust fumes and noise. Carpet next to base boards Haven’t been vacuumed in months or years?
2 out of 5
by A verified traveller from san francisco

Posted 6-Oct-2017
Hotel was pretty rundown. Carpet was stained and dirty. Bed was marginally acceptable. Noise fro nearby highway.
3 out of 5
by A verified traveller

Posted 1-Oct-2017
Older property, but still ok and comfortable. Staff was friendly and helpful. Shuttle to airport took around 15 minutes.
3 out of 5
by A verified traveller

Decent

Posted 28-Sep-2017
Cheap, and good for a one night stay. The hotel itself is old and needs a remodel. You can hear your neighbors walking around. Also noisy because it's by the highway. Not horrible but not a first choice.
4 out of 5
Recommended
for Everyone
by A verified traveller from CAMANO ISLAND, WA

Close to airport, free shuttle.

Posted 24-Sep-2017
Bare bones, abou 10 minutes from the airport (South). Affordable.
4 out of 5
Recommended
for Everyone
by A verified traveller from China

Posted 23-Sep-2017
old facility. air conditioner is noise. maybe not enough quilt. however,the position is good. easy to get to SFO and bay area.
1 out of 5
by A verified traveller from Fairfield county, CT

not designed for peaceful sleeping

Posted 21-Sep-2017
close to transport. in fact the 101 runs right thru the middle of the room