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Guest reviews

4.2/5 Very good
1,912 reviews
Guests rated this property 4.3/5 for cleanliness.

Choose dates to view prices

  • Standard Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Double Beds, Accessible, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 4
    More detailsStandard Room, 2 Double Beds, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Double Beds, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

    Room amenities

    • Sleeps 4
    More detailsSuite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Oversized Room)

    Room amenities

    • Sleeps 2
    More detailsSuite, 1 King Bed, Non Smoking (Oversized Room)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site. All 206 individually decorated rooms feature WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee/tea makers and free weekday newspapers.
Best Western Plus Grosvenor Airport Hotel offers 206 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 43-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This South San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean - Best Western
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 9.00 per night
  • Extended parking: USD 10 per day

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space (5005 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15 per night.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Self-parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Best Western Plus Grosvenor Airport
South San Francisco Best Western
Best Western South San Francisco
Grosvenor Hotel Francisco

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Grosvenor Airport Hotel and receive a full refund?
Yes, Best Western Plus Grosvenor Airport Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Grosvenor Airport Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool.
Is Best Western Plus Grosvenor Airport Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for USD 9.00 per night. Extended parking is available for USD 10 per day.
What time is check-in at this property?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is Best Western Plus Grosvenor Airport Hotel located?
Located in the heart of South San Francisco, this hotel is 0.3 mi (0.5 km) from South San Francisco Convention Center and within 6 miles (10 km) of Cow Palace and Millbrae Square Shopping Center. Pacifica State Beach and Pacifica Pier are also within 9 miles (15 km). South San Francisco Station is 23 minutes by foot.

Guest reviews

Overall score and ratings for Best Western Plus Grosvenor Airport Hotel

4.2
Very good
5 - Excellent
814
4 - Good
795
3 - Okay
204
2 - Mediocre
63
1 - Poor
36
4.3
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.1
Property condition

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Friendly staff. Clean. Grab and go breakfast. Mellow environment not too busy.

    Stayed 1 night in Aug 2020

    3/5

    • Liked: Staff & service, property conditions & facilities

    My stay was just okay gym was closed furnture needs to be updated hotel was clean i did have to ask for cleaner sheets staff is nice the experience was just a stay away from home.

    Stayed 1 night in Jul 2020

    1/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    worst front desk customer service every. The name of the staff that helped me work in the graveyard shift!

    Stayed 2 nights in Jul 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020