I don’t often leave reviews but I read them, and wan to set the record straight for all you people who read the reviews and worry -I had concerns before checking into Surfer Beach Hotel myself… However, once I did I knew without a doubt I had chosen the right hotel and believe me I looked and re-looked and worried due to the silly reviews I had read.
Let me just say, a hotel does not remain in business for years without being special, and Surfer Beach is. If you want a 5 star posh indoor hotel, stay across the street at the Catamaran but if you want to be on the boardwalk facing the ocean then Surfer Beach is the place.
I arrived with two teens and two pre-teens including myself. We rented a Jr. Suite. I brought a twin size air mattress that allowed me to sleep alone. The room is updated and everything worked. We stayed on the second floor- all rooms somewhat face the ocean. It does not seem so when you enter your room from the outside of the hotel but all the rooms (with exception to the first floor) have a private balcony and overlook the pool and face the ocean. I heard the waves the whole trip. It was peaceful, I only called the front once for more towels and they quickly brought me as many as I requested, and to get another room key which was not an issue. I had wanted to bring my chihuahua but did not due to reviews that made me feel it was unsafe but next time - and there will be many more next times, I will bring her. This place is GREAT! I want to go back!