Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews of Motel 6 La Mesa, CA

2 out of 5
Motel 6 La Mesa, CA
6952 University Ave, La Mesa, CA

Reviews

7.2

Good

Rating 10 - Excellent. 266 out of 1002 reviews" "
Rating 8 - Good. 344 out of 1002 reviews" "
Rating 6 - Okay. 188 out of 1002 reviews" "
Rating 4 - Poor. 102 out of 1002 reviews" "
Rating 2 - Terrible. 102 out of 1002 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have been completely redecorated and refurnished. The manager is a very nice man! We have stayed there on several occassions, and we will use this Motel 6 in the future!
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Marjorie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was reconstruction. Very limited parking. Dusty in room. Thankfully, the sheets were clean. No extras.
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi MarjorieWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

6/10 Okay

Michael, Gold Canyon

Travelled with partner
No bath towels or hand towels when we arrived. Had to ask for towels, why did I have to ask????
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Michael,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

4/10 Poor

Lori

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was told about the ongoing construction. However when walking to my car in the carport, within a minute of being at my car a mattress was tossed from upstairs to the ground-right where I had been. No warning, no one on ground level making sure all safe. Then was going to extend stay- but cost of room was too much- especially with construction. Housekeeping was very nice.
Stayed 8 nights in Dec 2023
Response from Nancy Y. on Jan 17, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Camila

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Rayan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
ok property clean room, but bathroom and room is dated needing an update. Overall a good motel to stay in for a night.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Jan 3, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

IURII

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best offer in area. Rooms are freshly remodelled

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
It was decent it accomplished the goal, but there was limitations, from one you can only have one car per room, so that meant if you and your guests are not sharing your car, your guests can't park in the parking lot, that's extremely limited especially considering how expensive the rooms are per night. Other than that nothing to really complain about other than the fact that they were doing renovations and had a million microwaves and sinks occupying one of the parking spaces, this limiting the amount of available parking in general.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 21, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Tuong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I don’t like that the hotel vending machine charged my bank card $7.50 for a soda bottle when it says it's $2.75
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 21, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Gloria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was a little dirty. Looks like it had not been swept in awhile. Musty smell in the room
Stayed 4 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Kyle

Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and quality
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 29, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

D Ambra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Ricardo

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He was able to cancel in a quick and professional manner.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 21, 2023
Hi David,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were accommodating for us that had a handicap family member
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Raquel,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its quite clean and its a fair price. The staff is always excellent. They were starting to remodel the rooms so next july when we come back im sure it will be done! I think we have stayed here 4 times now and recommend that anyone looking for a fair price when all you use the room for is to shower and sleep this is perfdct. Thank you
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Scott,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Fabian

Disliked: Staff & service, property conditions & facilities
Worst motel 6 ever Nick helped me but very rude at the end room was filled with water and bugs
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Fabian,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Felicia

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2023

4/10 Poor

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Floors where sticky and dirty so I used a towel to clean it up i stead of disturbing the staff and they kept my $60 dollar deposit for having a dirty towel!!
Stayed 1 night in Sep 2023
Response from Nancy Y. on Oct 18, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Richard

Stayed 2 nights in Sep 2023

6/10 Okay

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Stayed 2 nights in Sep 2023

6/10 Okay

Jose Luis

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
its a nice property, rooms are not the cleanest, you will find small things here and there. Biggest downside is they kept my deposit without telling me why or a recipe. I never leave the rooms dirty.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Jose Luis, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Nyree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

laura

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
blanket was dirty with greg stains that you could feel and burn holes ..
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Laura,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Tracy

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
When I booked the 2-night stay, charge was for $350, $150 a night. When I received my credit card bill, I was charged $350 each night, that's $700.00 for 2 nights in a Motel 6. I knew there was a billing error, checked my expedia confirmation and way at the very bottom, $700!! What the heck, so disappointed this was not a mistake only explanation is Expedia is dishonest. My fault but still stings.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Sep 11, 2023
Hi Tracy,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 Good

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the easy access to the freeway and the room was clean. The only negative was the remote was not working and I tried to call the front desk but the phone did not work. I went down and the young man said he would be right up. I had to go back down because after 15 minutes, he had not been up. The reason the remote did not work was the box was facing down. Then the next morning, the internet and cable went out. Staff was on the phone with their provider. It was advertised breakfast available but I did not see anything available. Other than that, I was great.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Veronica

Stayed 1 night in Sep 2023

6/10 Okay

victor

Liked: Cleanliness
Refrigerator was noisy. No nightstand or lamps in the room.
Stayed 2 nights in Sep 2023

8/10 Good

Sandra

Stayed 2 nights in Sep 2023

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Erik

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
AC was off when I walked in and could not cool the room effectively the entire time. The toilet would not flush either. The price was good however. You get what you pay for I guess.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Erik,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

rachel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, hole in wall covered with tape. I had to wipe everything down with sanitizer. No coffee maker no hairdryer no tissue only TP soap and towels. Room smelled like it had been smoked in for years before being deemed non smoking. I had to have my keys reactivated 3 times during my 3 night stay not sure what the problem was. Cable tv options were good. Property wasn’t noisy.
Stayed 3 nights in Aug 2023
Response from Nancy Y. on Sep 7, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

H V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi HV,Thank you for the perfect rating!!Lilith#Team6

4/10 Poor

Dave

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Electrical outlet didn’t have cover
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Dave,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Rachel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
dirty rooms
the room was dirty. had hairs in the bathroom and shower. leftover used towel in the shower. dirty floors. noisy AC. noisy neighbors. Checked out immediately after checking in. would never stay again.
Stayed 2 nights in Aug 2023

6/10 Okay

Kerry

Travelled with family
Liked: Staff & service
The parking is a joke. The stalls are extremely narrow.
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Kerry,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Verified traveller

Missing member points
Was not given my member points at hotels.com
Stayed 1 night in Aug 2023

8/10 Good

Donovan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location.
Good value for the cost. Would stay there in the future.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Donovan,We’re glad you enjoyed your stay! Come back real soon. Lilith#Team6

4/10 Poor

Juan J

Stayed 1 night in Aug 2023