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Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 555 out of 1050 reviews
5 - Excellent 53%
Rating 4 - Good. 328 out of 1050 reviews
4 - Good 31%
Rating 3 - Okay. 94 out of 1050 reviews
3 - Okay 9%
Rating 2 - Poor. 40 out of 1050 reviews
2 - Poor 4%
Rating 1 - Terrible. 33 out of 1050 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Little Italy and great little hotel. Just note, if you are sensitive to sleeping with sound some rooms overlook the main part of little Italy so it can be a little noisy while sleeping. The location though is great and definitely worth it.
Stayed 2 nights in Jan 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
No coffee
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location does not get any better. Rooms are small ( thats not a complaint, just being informative) nice n clean. Parking is tight. 22 spots n 1 Handicap spot. Smaller cars are more ideal for sure. A small parking lot across the street. My new favorite stay when in SD.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully restored historic building. Right in the heart of Little Italy. Hotel staff were especially friendly and helpful. Hannah went above and beyond to help me when I had flight delays. My room was very small but very nice. Comfortable bed. I was also lucky enough to get one of 5 rooms with a small balcony. What a bonus! Great on sight restaurants and many nearby. Nice courtyard. No shopping to speak of which was disappointing. If your looking for all the amenities that the larger hotel chains offer this is not the place for you. Actually, I could care less about a gym or swimming pool when choosing a place in the historic section of any city. Walking is the best way to sample the area. Not far from the waterfront or the Gas Light district.
Stayed 2 nights in Dec 2021

3/5 Okay

Liked: Cleanliness
The building was freezing, lots of issues with the heating. Elevator out if order. Service was okay.
Stayed 1 night in Dec 2021