This is the worst hotel that I have ever stayed at! I was overcharged twice and my deposit was not refunded! I booked this hotel through Expedia and paid for the first night up front (slightly over $100), and my balance due at the hotel was supposed to be $806 and some change, but instead, Hotel Iris did not credit the $100 that I paid though Expedia, telling me that Expedia gets that $100, and charged me $978 plus another $78 for the deposit. I called Expedia, and then everything that I paid to the hotel in person was refunded and then they recharged me $907, which was $100 over what was due at the hotel, and they neither itemized the additional $100 separately as the required deposit, nor refunded it. The employees were very rude. The rooms are not as pictured on the website, the hot tub was not functioning, there was a long slit in our bathtub, which water came out of if you stepped on it, and for the last 3 days of our stay, we had no hot water!
