Lobby

Reviews of Gaslamp Plaza Suites

3.5 out of 5
Gaslamp Plaza Suites
520 E St, San Diego, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1010 reviews" "
Rating 8 - Good. 237 out of 1010 reviews" "
Rating 6 - Okay. 102 out of 1010 reviews" "
Rating 4 - Poor. 49 out of 1010 reviews" "
Rating 2 - Terrible. 27 out of 1010 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and furnishings in my Junior Suite were exquisite and immaculate. The room with amenities such as fridge, microwave and coffee maker made for a stay with all the comforts of home. The convenience of being just steps away from the downtown shops and eateries and not far from attractions such as Balboa Park and the San Diego Zoo made my visit even more ideal. I would give 5 stars to this hotel.
Stayed 3 nights in Mar 2024

6/10 Okay

Abel

Stayed 1 night in Mar 2024

10/10 Excellent

Raymond

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Gaslamp Plaza Suites on Mar 17, 2024
Thank you Raymond!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A favorite in San Diego
Stayed 1 night in Mar 2024
Response from Gaslamp Plaza Suites on Mar 14, 2024
Thanks Daniel!

10/10 Excellent

Pauley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and love the layout of the room! Exceptional furnishings and drapes….very well designed 😊 Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Gaslamp Plaza Suites on Mar 11, 2024
Thank you so much Pauley! See you next time

6/10 Okay

brian

Travelled with partner
Liked: Cleanliness, staff & service
My wife and I stayed at the property in the business room that was small as was stated when I booked the room. The room size was fine except for the fact the bathroom door was not able to be fully opened and would hit the bed. I woke my wife in the middle of the night using the restroom as it's the tight getting through the door.The bed was hard and not very comfortable, furniture was dated and also uncomfortable, our window was a view of the back of the building behind the property. However the terrace on top of the building was fantastic, it was really nice to have breakfast or if you wanted to do dinner on the roof enjoying the nightlights in the evening. Location location location; this hotel is right in the Gaslamp district. We Ubered from the airport to the hotel and walked all over the area and even to the water front with ease, ni need to have a rental car if your planning to spend your time in the area that has plenty of night life and food to keep anyone busy and full.
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Staff & service
Stayed here for the Chris Stapleton Concert, I liked how it was walking distance to Petco Park & we felt safe walking to and from the stadium. Upon checking in they give you a little history of the hotel with it being the oldest hotel in the area and you can definitely tell. The lobby had a lot of dust build up and the rooms could use a nice deep cleaning however the staff was very nice and I like how they lock the front doors at 5pm so only guests can go in and out. They do have a cocktail lounge in the basement that turns into a night club at 10pm that would be great for those who want some night life but don’t want to leave the hotel. This is a great location for those who love the bar life, they have lots of bars and restaurants right down the road. My only other complaint is there’s no vending machine so if you want any drinks or snacks you have to go to the 7/11 a few blocks away & it does get pretty loud at night since it’s in the heart of the Gaslamp District.
Stayed 2 nights in Mar 2024

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this was listed as a queen bed. The bed was a "full" at best. I understand the hotel is older but i am 6'3 with a 5'7 girlfriend and that was definitely disappointing. Lucky we only need the room for one night. Room lay out was also strange. I have never stayed in a hotel with the bed against the wall. Overall 3.5
Stayed 1 night in Mar 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance to everything we wanted to do.
Stayed 3 nights in Feb 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great view. Convenient for shopping. Walking distance to everything in the gaslamp.
Stayed 2 nights in Feb 2024
Response from Gaslamp Plaza Suites on Mar 11, 2024
Thank you for staying with us Linda

10/10 Excellent

Lidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop terrace is beautiful
Stayed 1 night in Feb 2024
Response from Gaslamp Plaza Suites on Mar 7, 2024
Thanks Lidia!

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Dec 2023
Response from Gaslamp Plaza Suites on Mar 7, 2024
Thank you Daisy

10/10 Excellent

Aubrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience in this property. From the check in process, ended up extending a few times with our group of friends and until check out. The area and the staffs were super friendly and nice. Will definitely stay at this boutique hotel again. Everything was just great and we felt welcomed and safe.
Stayed 1 night in Feb 2024

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Gaslamp Plaza Suites on Mar 17, 2024
Thank you Alicia

6/10 Okay

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We arrived much earlier than check in so they couldn't accomodate us but there was no place to wait. First impression of lobby and hotel was not good. The cleaning cart was just inside the front door making the small, much smaller than picture implied, look run down, Not inviting. Front door locked at 9 am. The valet had to use a key card to enter the front door. We returned briefly before our afternoon/evening activities around 1:00 pm. It was still before checkin so the front desk person offered to let us sit on the roof top deck until our appointments at 2:00. That improved our opinion as the deck was very nice. Had coffee and water available. Wished he had offered deck earlier when we arrived in the morning as it was before check in, no real lobby, no nearby restaurants and Neighborhood rough with homeless. So being forced to walk around all morning was not good. When we returned about 8 pm after our afternoon and evening appointments we were allowed to access our mini suite which we had booked and paid for (not an upgrade). It was spacious and nice but on the 3rd floor. It was too late to ask for something else. The street noise was horrible- NO sleep. If you go to Gaslamp Plaza Suites, insist on a higher floor. Maybe less noise. If you are young and like bars, the location could be a positive. Note I can say the very pleasant hotel staff was a plus.
Stayed 1 night in Feb 2024

10/10 Excellent

Gina, Valley Center

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a cute roof top terrace. Didn’t learn until we were leaving there is a “Vault” downstairs that is original to the hotel (Used to be a bank) and there was music and drinks. We would’ve loved to enjoy that but didn’t know it existed. Other than that the hotel is very cool, original Marbel and location can’t be beat. Will be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop terrace and the wine bar in the lower level…..very convenient to an interesting neighborhood
Stayed 1 night in Feb 2024

10/10 Excellent

Rodo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and costumer service
Stayed 1 night in Feb 2024
Response from Gaslamp Plaza Suites on Mar 7, 2024
Thank you Rodo!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gaslamp Plaza Suites on Mar 17, 2024
Thanks Elizabeth!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic building, great room, great location. Would stay again
Stayed 4 nights in Jan 2024
Response from Gaslamp Plaza Suites on Mar 17, 2024
Thanks for staying Robert

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gaslamp Plaza Suites on Mar 17, 2024
Thank you Annette

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quite a pleasant surprise. It is older and in some places shows wear but the room/suite was amazing! Well appointed, great layout, clean, comfortable, quiet - we will defiantly be staying there again if our travel takes us to San Diego again!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mihaela Rodica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room (got the junior suite)!
Stayed 2 nights in Jan 2024
Response from Gaslamp Plaza Suites on Mar 18, 2024
Thank you Mihaela

10/10 Excellent

DAVID, BURR RIDGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient
Stayed 3 nights in Jan 2024
Response from Gaslamp Plaza Suites on Feb 1, 2024
Thank you David!

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property — the rooms were clean and they ended up upgrading our room — lovely staff for a perfect one night date night ❤️
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Feb 1, 2024
Thank you Tiffany!

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to all the restaurants & bars , excellent customer service
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Feb 1, 2024
Thank you for staying with us Juan

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the rooftop had an amazing view!
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Feb 1, 2024
Thank you Frank!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Jan 24, 2024
Thank you Sarah!

10/10 Excellent

Sherri, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the Gas Lamp District and is an older property. It is kept up but shows its age. “The Melting Pot” restaurant is connected to the property. There are many restaurants and bars located nearby. The hotel has a rooftop area you can take drinks or your dinner to.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Property conditions & facilities
Mary and the entire front desk were very welcoming and friendly! The hotel has a vast history and a really cool vide to it. The rooms were very clean and bed was comfortable. I felt safe which is very important to me since I was traveling alone. I would come back her to stay with my children and recommend this hotel to anyone! Thank you staff at Gaslamp Plaza Suites! See you again soon!
Stayed 1 night in Jan 2024

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic, European-style hotel, clean, large rooms, exceptionally friendly staff. Beats the boring, standard, larger hotel chains hands down!
Stayed 4 nights in Jan 2024
Response from Gaslamp Plaza Suites on Jan 19, 2024
Thanks Donald! Great to have you stay with us!

8/10 Good

marlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just one thing the blow dryer didn’t work
Stayed 1 night in Jan 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$40 valet parking. It is noisy at night because of the area but good location and love the suite room and rooftop.
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Jan 19, 2024
Thanks for staying with us Tina!

10/10 Excellent

Kacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Jan 16, 2024
Thank you Kacie!

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredible. They are very friendly and informative. I felt safe and it was a perfect location if you are visitng the gaslamp district.
Stayed 1 night in Jan 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the building was constructed in 1913, so it has an older look and feel. i happened to book my stay during a rodeo weekend, so it was louder at night than usual but fortunately i was booked on the 6th floor. the staff was warm and accommodating, and the room served my needs adequately. if i need to make a pit stop in gaslamp i'll probably book again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rumiko

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful vintage building to stay at.
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Jan 19, 2024
Thank you Rumiko

10/10 Excellent

Takeshi

Liked: Amenities
Great!
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Jan 16, 2024
Thank you Takeshi

8/10 Good

Gabrielle

Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Jan 19, 2024
Thank you Gabrielle

8/10 Good

Terry

Liked: Staff & service
CA homelessness is definitely on show there. They provided a nice room, unfortunately, it was directly cattycorner to a open sports and music venue. I figured out a way to sleep so it was doable after the first of 3 nights. Very friendly front desk people and a lovely rooftop area made it all good.
Stayed 3 nights in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic building
Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Jan 9, 2024
Thank you Anthony!

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect location for gaslamp area and other downtown activities.
Stayed 2 nights in Jan 2024
Response from Gaslamp Plaza Suites on Jan 19, 2024
Thank you Manuel!

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. The lady at front desk for the night shift she was super sweet, and funny.
Stayed 1 night in Jan 2024

6/10 Okay

Italia

Liked: Cleanliness, staff & service

2/10 Terrible

Kenneth

Stayed 1 night in Jan 2024
Response from Gaslamp Plaza Suites on Feb 1, 2024
Thank you for the feedback

10/10 Excellent

Martha

Stayed 1 night in Dec 2023
Response from Gaslamp Plaza Suites on Dec 29, 2023
Thank you Martha!

8/10 Good

Marcela

Stayed 1 night in Dec 2023
Response from Gaslamp Plaza Suites on Jan 19, 2024
Thanks Marcela!

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinda cool staying in an old bank and the first skyscraper in in San Diego(?). Marble everywhere! The office to hotel room retrofit works well. I also liked being on the edge, rather than the middle of the Gaslamp quarter.
Stayed 2 nights in Dec 2023
Response from Gaslamp Plaza Suites on Jan 20, 2024
Thanks Paul!

10/10 Excellent

Venessa

Stayed 1 night in Dec 2023
Response from Gaslamp Plaza Suites on Jan 19, 2024
Thanks Vanessa!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location with Friendly Staff
I booked this hotel because of its beautiful historic look and its central location. There are good restaurants with a five-minute walk. During my stay, I discovered how friendly the staff was. As a solo traveler, I like to stay in a smaller hotel because I feel safer if the staff recognizes me. The staff there made me feel welcomed and safe.
Stayed 6 nights in Dec 2023