2 outdoor pools, pool umbrellas, sun loungers

Reviews of Carlsbad Seapointe Resort

3.5 out of 5
Carlsbad Seapointe Resort
6400 Surfside Lane, Carlsbad, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 596 reviews" "
Rating 8 - Good. 161 out of 596 reviews" "
Rating 6 - Okay. 49 out of 596 reviews" "
Rating 4 - Poor. 23 out of 596 reviews" "
Rating 2 - Terrible. 15 out of 596 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing stay , felt like home
Stayed 2 nights in Mar 2024
Response from CSR on Mar 18, 2024
Thank you for taking the time for the feedback! We appreciate it! Very happy to hear that you enjoyed your stay with us!

6/10 Okay

Odeyris

Stayed 1 night in Feb 2024
Response from Carlsbad Seapointe Resort on Feb 18, 2024
Thank you for your honest review. We hope you have an opportunity to stay with us in the future.

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from CSR on Jan 29, 2024
Thank you for your feedback!

4/10 Poor

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from CSR on Jan 16, 2024
Thank you for your review as we value all reviews and are always looking at ways to improve. Thank you again and have a wonderful day!

8/10 Good

Justine

Travelled with family, Travelled with family and small children
We were only there for one night. It was good for the price. Some things dated and needing replacement. Shower head and tub faucet slightly off (needs replacing for sure). Some rust from the hold in bathroom. Loved the full kitchen and balcony. As a smoker going off property was understandable but felt a little nervous on the dark street I smoked at.
Stayed 1 night in Nov 2023
Response from GM on Nov 20, 2023
Thank you for your feedback and glad to hear you enjoyed your stay. We will appreciate the information on the unit fixtures and will share your comments with our team so we can improve our services. We hope to see you again.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful resort across from a beautiful beach. Our family enjoyed the quiet area, beautiful views, activities on the resort and the comfortable and spacious apartment. The Activity Coordinators had fun activities for the whole family. We would love to go back one day
Stayed 3 nights in Oct 2023
Response from CSR on Oct 22, 2023
We are very happy to hear that you and your family enjoyed your stay with us! We hope to see you again soon! Thank you for your feedback!

8/10 Good

James

Travelled with family
Liked: Cleanliness, room comfort
Comfortable!
The staff was very helpful, the beds were so comfortable. There was some construction going on, but it was all right and we worked around it overall it was a good experience we would stay there again.
Stayed 4 nights in Sep 2023
Response from CSR on Sep 20, 2023
We are happy to hear that you enjoyed your stay! Thank you for the feedback!

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything ok.
Stayed 3 nights in Sep 2023
Response from CSR on Sep 17, 2023
Thank you for your feedback! Do you have a suggestion on how we could make things better?

4/10 Poor

mario martha

Travelled with partner
Liked: Cleanliness
Property nice, room was not good. Odd sized, designed space all around. Bedroom was crapped. Disappointed, not what we expected
Stayed 1 night in Aug 2023
Response from CSR on Aug 16, 2023
We are sorry to hear that you were disappointed with your stay! Thank you for your feedback!

10/10 Excellent

Sandra, Fairfield

Stayed 1 night in Aug 2023
Response from CSR on Sep 10, 2023
Thank you for the feedback!

6/10 Okay

Stefen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Walls are very thin. Our room was in the first floor. We heard everything the room above us was doing. Walking, running water was very loud. Clean, close to the beach.
Stayed 2 nights in Aug 2023
Response from CSR on Aug 10, 2023
Thank you for your feedback! We hope to see you again in the future!

2/10 Terrible

Beilei

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
入住后发现卫生间的浴缸里有很多秽物。
Stayed 1 night in Aug 2023
Response from General Manager on Aug 8, 2023
We are disappointed to hear that your room was not cleaned to our expectations. We do hope you informed the Front Desk and the issue was resolved during your stay. Thank you for choosing to stay with us.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 17, 2023
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Upon arriving, everyone was extremely friendly and helpful. Very accommodating. They even have a list of amenities for my family and children to have fun at the beach. This has definitely become a family favorite and we will be returning.
Stayed 1 night in Jul 2023
Response from CSR on Jul 15, 2023
Thank you for taking the time to give us your feedback! We are happy to hear that you and your family enjoyed your stay with us! We look forward to seeing you in the future!

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Nice, quiet and clean!!!
Stayed 1 night in Jun 2023
Response from BF on Jun 19, 2023
We are happy to hear that you enjoyed your stay with us! Hopefully we will see you again in the future!

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort was perfect for our family! We loved all of the amenities, which made our time with kids so much easier and more fun! Having a full kitchen to cook in was so great, and we loved all the beach gear available for our use (it made a trip down to Ponto Beach so easy!). Our kids loved the mini golf, playground, and kid friendly pool. We will definitely be back when we visit Carlsbad again!
Stayed 1 night in Jun 2023
Response from General Manager on Jul 17, 2023
Thank you for your valued feedback. We hope to see you again soon.

10/10 Excellent

Claudia

Stayed 2 nights in Jun 2023
Response from General Manager on Jul 17, 2023
We appreciate your feedback. We hope to see you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Not terrible but not great either
The check-in desk person could have been more friendly. The building was undergoing construction, so it was a bit rough around the edges. There is a train that comes right by the hotel semi-regularly, so I needed to turn on my phone’s white noise to avoid waking up in the middle of the night. We also got a text during check-in saying Mr. and Ms. They shouldn’t assume we are married or that we’re a straight couple. Diversity people.
Stayed 2 nights in May 2023
Response from General Manager on Jul 17, 2023
Thank you for sharing your experience during your stay with us and we appreciate you allowing us an opportunity to improve, by sharing your experience. We do hope to see you again soon.

8/10 Good

Julie

Liked: Cleanliness, room comfort
Room with a view
We had a delightful experience at the Hotel. Everyone was very friendly.
Stayed 3 nights in May 2023
Response from B on May 28, 2023
We are happy to hear that you enjoyed your stay! Thank you for taking the time to give us your feedback!

10/10 Excellent

May

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Natalie

Stayed 1 night in Apr 2023

10/10 Excellent

Dietmar

Stayed 2 nights in Apr 2023
Response from CSR on Apr 23, 2023
Thank you for letting us know! We are happy to hear that you enjoyed your stay!

10/10 Excellent

Gina

Liked: Cleanliness, room comfort
Ocean view for days
We arrived to Carlsbad much earlier than expected, but that did not phase them. Hey had our room ready for us. When we got to our room, we had a bottle of wine and chocolate with a nice card from the general manager, for our anniversary. Our room was clean, tall ceilings and windows. Our room looked up the coast …. So gorgeous. I cannot wait to return.
Living/dining area
View from balcony
Sunset view from balcony
Anniversary welcome gift
Stayed 4 nights in Mar 2023
Response from General Manager on Apr 2, 2023
Thank you for taking the time to share your recent experience at Carlsbad Seapointe Resort. We are very happy to hear that you enjoyed your stay. We will be sure to pass along your comments to the Team. Happy Anniversary and we look forward to seeing you again soon!

10/10 Excellent

Miranda

Liked: Cleanliness, property conditions & facilities
I booked this room last minute for the weekend since I was going to Legoland and let me tell you, it was a good idea I did. The room itself was very clean, it was like a little home and the electric fireplace was perfect! The beach is walking distance too which is a plus and Legoland was only like 8mins away which was perfect. Loved everything about this hotel. I will definitely book again
Response from CSR on Mar 26, 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay! See you next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Great resort
I wish we would have had more time here! The adult pool and fire pits everywhere were beautiful!!
Stayed 3 nights in Apr 2022

10/10 Excellent

Twanisha

Travelled with family
Liked: Cleanliness, room comfort
We love this resort!
We love this resort! The rooms are condo style which is very nice. The hot tub, swimming pools and game room are fun. The resort has daily activities for families and children which is a nice touch. Its right across from the beach which was easy to walk to.
Our balcony
Our balcony
Kitchen
Living room
Stayed 3 nights in Feb 2023
Response from General Manager on Feb 26, 2023
Thank you for your kind comments. We appreciate you taking the time share your feedback and we look forward to seeing you again on your return visit. Have a great day!

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, room comfort
Perfect condo rental
Super spacious condo located perfectly between Encinitas and Old Town Carlsbad. Easy access to the beach. Great hot tub. Very comfy beds. Super clean and had everything we need!
Stayed 5 nights in Feb 2023
Response from Carlsbad Seapointe Resort on Feb 15, 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Petra

Stayed 1 night in Feb 2023
Response from Seapointe on Feb 9, 2023
Thank you for the positive feedback! We hope to have you back soon!

8/10 Good

Cheryl, Saint Louis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness was extraordinary! The property far exceded my expectations:)
Response from Raymond on Jan 9, 2023
Thank you for the positive feedback! We look forward to having you back soon.

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very friendly staff.
Stayed 1 night in Nov 2022
Response from Raymond on Nov 21, 2022
We are glad you enjoyed your stay and look forward to having you back soon!

10/10 Excellent

Jennifer

10/10 Excellent

COURTNEY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was outstanding and so close to everything we wanted to do while on vacation. I will stay again in the future.
Stayed 3 nights in Oct 2022
Response from Raymond on Oct 24, 2022
Thank you for the positive feedback. We are glad you enjoyed your stay and look forward to having you back soon!

10/10 Excellent

Shams, Marina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great place to stay
Stayed 3 nights in Dec 2021
Response from Raymond on Oct 21, 2022
Thank you for the positive feedback! We are glad you enjoyed your stay and look forward to having you back.

10/10 Excellent

Chris

Stayed 6 nights in Sep 2022
Response from Raymond on Oct 21, 2022
Thank you for the positive feedback! We are glad you enjoyed your stay and look forward to having you back.

10/10 Excellent

Diana, Richmond

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort and close to the beach. Nice front desk staff and great wine social host! I'd definitely stay again!
Stayed 3 nights in Sep 2022
Response from Raymond on Oct 21, 2022
Thank you for the positive feedback! We are glad you enjoyed your stay and look forward to having you back.

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, room comfort
Please add hand shower in the tub. Please add onsite mini store for grocery items.
Stayed 2 nights in Sep 2022
Response from Raymond on Oct 21, 2022
Thank you for the feedback! I will gladly pass this information along to our team.

10/10 Excellent

Tonie

Stayed 3 nights in Aug 2022

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Spacious, clean and we had everything we needed in our suite. The staff was friendly and professional. Thank you for accepting us and our service dog. We will be back again.
Stayed 1 night in Aug 2022
Response from CSR GM on Aug 24, 2022
Thank you, we hope to see you again soon!

10/10 Excellent

Rimma

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022
Response from CSR GM on Aug 24, 2022
Thank you for you for choosing to stay with us. We hope to see you again soon.

10/10 Excellent

Rebeca

Stayed 1 night in Jul 2022

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, room comfort
Family Vacation
Our stay was good. We did not have an ocean view but a view of the pool. Our room had a bad smell when we first arrived. The trash spoiled from the previous guests. We turned all fans on and opened the sliding door to get rid of the smell. Our hotel was a lot smaller than I expected too. Otherwise, we had a good time.
Stayed 5 nights in Jul 2022
Response from CSR GM on Aug 24, 2022
Thank you for taking the time to let us know how your stay was. We will share your comments with our staff, as we are always looking at opportunities to improve.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, room comfort
Best place to stay by the ocean
Our stay was amazing. The suite was wonderfully big for our family of 7. Service was excellent and parking was secure, safe, and free!
Stayed 1 night in Apr 2022
Response from CSR GM on Aug 24, 2022
Thank you for choosing to stay with us. We look forward to hosting you again in the future.

10/10 Excellent

ManWah

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2022

10/10 Excellent

Leesa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing place to stay for families. So many things to do and everyone is so friendly and helpful. Highly recommended!
Stayed 3 nights in Jun 2022

6/10 Okay

Allison

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were motorhome s parked directly in front of our unit which wasn’t appealing The carpet when we walked in had the biggest stain on it
Stayed 1 night in May 2022

8/10 Good

Armin

Stayed 2 nights in May 2022

10/10 Excellent

Kathy

Stayed 1 night in May 2022

10/10 Excellent

Peter, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

ANGELICA, bakersfield

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and being able to have access to beach umbrellas and carts was great
Stayed 2 nights in May 2022

10/10 Excellent

joyce

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022