Title: Hotel Jardines del Carmen - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2215088&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Jardines del Carmen A tranquil garden sanctuary with rooftop views offers the perfect home base, while helpful staff connect travelers with nearby tours and local experiences ## Photo gallery for Hotel Jardines del Carmen ![Smart TV - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/dc6efb59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Apartment, Multiple Beds - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/57705496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/e8c307a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/8f303466.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 King Bed | Terrace/patio - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/e626ba07.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Jardines del Carmen provides a peaceful garden retreat and a rooftop terrace with scenic views. Travelers appreciate the practical amenities—WiFi, laundry facilities, 24-hour front desk service, and luggage storage—along with the notably helpful staff who enhance the stay. VIP Access ## Reviews 7.4 Good ## Popular amenities - Pet friendly - Parking included - Free WiFi - Laundry - Room service - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Apartment, Multiple Beds ![Standard Apartment, Multiple Beds | Private kitchen](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/91e9f4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds ### Highlights Patio Free cribs/infant beds Dining table Smart TV 2 bedrooms Down duvet Private bathroom Cable channels - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds - City view ### View all photos for Standard Apartment, 1 King Bed ![Standard Apartment, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/73aeb9e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 King Bed ### Highlights Patio Free cribs/infant beds Dining table Smart TV Separate bedroom Down duvet Private bathroom Cable channels - 1 bedroom - Sleeps 2 - 1 King Bed - City view ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/90bff81d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Patio Free cribs/infant beds Smart TV Down duvet Private bathroom Cable channels Daily housekeeping Wardrobe or closet - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Deluxe Double Room, 2 Double Beds ![Deluxe Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/d1665a34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds ### Highlights Patio Free cribs/infant beds Smart TV Down duvet Private bathroom Cable channels Daily housekeeping Wardrobe or closet - Sleeps 4 - 2 Double Beds - City view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Jardines-Del-Carmen.h2215088.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Jardines-Del-Carmen.h2215088.Hotel-Information) ## About the area Located in San Cristóbal de las Casas, Hotel Jardines del Carmen is in the city center. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's landmarks include Arches of Carmen and Ciudad Cuauhtemoc. [Visit our San Cristóbal de las Casas travel guide](https://www.expedia.ca/San-Cristobal-De-Las-Casas.dx182182) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73266%2C-92.63972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rMAEi43OuS-ev9a22jLb7JFiwdw=) Av. Ignacio Allende No. 22, San Cristóbal de las Casas, CHIS, 29250 ### What's nearby - ![Arches of Carmen showing heritage elements](https://images.trvl-media.com/place/6274124/af9a4cb4-942e-4b38-99b4-294bcd8fafaa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arches of Carmen 3 min walk \- 0.3 km - ![Handicrafts Market featuring markets and interior views](https://images.trvl-media.com/place/6274139/97f631e8-72f7-429c-a6e0-ae138091dd6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Domingo Handicraft Market 7 min walk \- 0.6 km - ![Plaza 31 de Marzo featuring a church or cathedral and heritage elements as well as a small group of people](https://images.trvl-media.com/place/553248621532977293/9cf6c44f-3ce5-49d5-aa59-0f78c1468ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza 31 de Marzo 7 min walk \- 0.6 km - ![Mesoamerican Museum of Jade](https://images.trvl-media.com/place/6274151/0998170e-76a3-44b5-b7e8-e217e1e8db92.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mesoamerican Museum of Jade 8 min walk \- 0.7 km - ![San Cristobal de las Casas Cathedral featuring heritage architecture and night scenes](https://images.trvl-media.com/place/6234046/5bf7fb69-ba5b-4c82-8295-6d40ed090cdb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Cristóbal de las Casas Cathedral 8 min walk \- 0.7 km ### Getting around - Angel Albino Corzo Intl Airport (TGZ) 66 min drive ### Restaurants - Taqueria El Charrito 5 min walk - Sol & Luna Blvd. 4 min walk - Taqueria Los Mixes 4 min walk - El meson del Taco 2 min walk - Tacos Mexico Lindo 3 min walk ## About this property ### Hotel Jardines del Carmen Hotel in the city center A rooftop terrace, a garden, and laundry facilities are just a few of the amenities provided at Hotel Jardines del Carmen. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - Tour/ticket assistance, a 24-hour front desk, and luggage storage - A porter/bellhop and a front-desk safe Room features All guestrooms at Hotel Jardines del Carmen offer amenities such as free WiFi. Other conveniences in all rooms include: - Free infant beds and travel cribs - Bathrooms with showers and free toiletries - Smart TVs with cable channels - Wardrobes/closets, patios, and daily housekeeping ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/91000000/90610000/90609000/90608924/9c4550ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites del Barrio Hotel Barrio de Mexicanos - Free WiFi - Laundry - Housekeeping - 24/7 front desk 8.0 Very good 2 reviews CA $54 CA $63 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=90608924&PinnedHotelID=90608924&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/18000000/17340000/17338700/17338661/5b248c2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Luis Barrio de La Merced - Free WiFi - Restaurant - Breakfast available - Laundry 8.8 Excellent 208 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=17338661&PinnedHotelID=17338661&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/46000000/45840000/45832000/45831916/a272d2ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hospedaje Los Angeles San Cristobal De Las Casas San Cristóbal de las Casas - Free WiFi - Housekeeping - 24/7 front desk - Soundproof rooms 8.6 Excellent 25 reviews CA $30 CA $38 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=45831916&PinnedHotelID=45831916&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room | Reception](https://images.trvl-media.com/lodging/3000000/2230000/2222100/2222028/ace308be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jardines del Centro Zona Centro - Parking included - Free WiFi - Restaurant - Business services 7.0 Good 150 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=2222028&PinnedHotelID=2222028&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/114000000/113140000/113139400/113139384/8e37a0bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Cristóbal Bleisure Hotel Barrio de La Merced - Pet friendly - Free WiFi - Laundry - Housekeeping 8.0 Very good 1 review CA $50 CA $59 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=113139384&PinnedHotelID=113139384&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/96000000/95480000/95477700/95477640/96d1580a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real del Carmen Barrio de La Merced - Free WiFi - Housekeeping - 24/7 front desk 9.0 Wonderful 12 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=95477640&PinnedHotelID=95477640&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/23000000/22190000/22188000/22187984/656a800d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cielo y Selva, San Cristobal de las Casas Barrio de Guadalupe - Breakfast included - Pet friendly - Free WiFi - Room service 8.6 Excellent 115 reviews CA $53 CA $63 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=22187984&PinnedHotelID=22187984&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/113000000/112160000/112150800/112150791/ead93b38_edited_c977.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LA TOZI San Cristóbal de las Casas - Breakfast included - Free WiFi - Restaurant - Bar 8.8 Excellent 3 reviews CA $47 CA $56 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=112150791&PinnedHotelID=112150791&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/20000000/19680000/19672600/19672562/a79b2af9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yú Zona Centro - Free WiFi - Housekeeping - 24/7 front desk 8.8 Excellent 68 reviews CA $43 CA $50 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=19672562&PinnedHotelID=19672562&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/9000000/8700000/8692400/8692398/1e96c320.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jardines de Luz Santa Lucía - Free WiFi - Game room - Breakfast available - Business services 7.6 Good 179 reviews CA $47 CA $55 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=8692398&PinnedHotelID=8692398&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2215088,90608924,17338661,45831916,2222028) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Family friendly - In-room crib - Laundry facilities - Travel crib ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 1 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 150 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 150 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Hotel Jardines Carmen San Cristobal de las Casas Hotel Jardines del Carmen San Cristobal de las Casas Jardines del Carmen Jardines del Carmen San Cristobal de las Casas Hotel Jardines Carmen Jardines Carmen San Cristobal de las Casas Hotel Andador Jardines Jardines Del Carmen Hotel Jardines del Carmen Hotel Hotel Jardines del Carmen San Cristóbal de las Casas Hotel Jardines del Carmen Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Hotel Jardines del Carmen pet-friendly? ### How much does it cost to stay at Hotel Jardines del Carmen? ### How much is parking? ### What time is check-in at Hotel Jardines del Carmen? ### What time is check-out at Hotel Jardines del Carmen? ### Where is Hotel Jardines del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Jardines del Carmen Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.4 Location ### 7.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 18 8 - Good 27 6 - Okay 17 4 - Poor 9 2 - Terrible 3 ## Reviews ### 8/10 Good #### jonathan Apr 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities This place was off the historic center, I enjoy the stay in the 2 bed apartment. To get to, it requires a narrow side walk walk. They offer a few parking spots but can be challenging to access if traffic is heavy. After 10pm, they lock the property and you have to hit a buzzer to get in. I was not informed about this so I thought I was locked out for the night until I saw a buzzer above head level. I had a good stay. ##### jonathan Stayed 1 night in Apr 2025 ### 4/10 Poor #### Gonzalo Oct 26, 2025 Liked: Staff & service Disliked: Room comfort Camas demasiado duras y maltratadas ##### Gonzalo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rene Aug 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Limpieza y presentacion Muy tranquilo y limpio ##### Rene Stayed 3 nights in Aug 2024 ### 8/10 Good #### Arturo Aug 15, 2024 Liked: Cleanliness, property conditions & facilities, room comfort El cuarto muy cómodo pero al quedar cerca de la recepción se oía mucho el timbre en la madrugada y las voces. Además fueron dos veces a pedirnos que reacomodaramos el auto. ##### Arturo Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Thelma Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buenas atención, limpio y cómodo.!! Recomendable 👍 ##### Thelma Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Alejandro Nov 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Estuvo bien se batalla mucho en el estacionamiento. ##### Alejandro Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Ercilda Aug 8, 2021 Liked: Cleanliness Bom! ##### Ercilda Stayed 1 night in Aug 2021 ### 8/10 Good #### Mario, Tuxtla Gutierrez, Chiapas, Mexico. Jan 9, 2020 Liked: Staff & service, amenities, property conditions & facilities Agradable el trato del personal, llegamos 3 horas antes del check in y nos dejaron entrar anticipadamente sin problema, la habitacion esta bien en general excepto por dos aspectos, solo habia un enchufe electrico, por lo cual solo podiamos cargar uno de los tres celulares y una laptop que llevabamos, y el segundo punto negativo seria que al retirar las sabanas de una de las camas, encontre una enorme y desagradable mancha en el colchon, de ahi en general todo correcto, volveriamos de corregirse este ultimo punto, ya que no es un hotel precisamente economico. 7.5/10 -Bueno- ##### Mario Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller Oct 28, 2019 Liked: Cleanliness Me gusto el trato del personal de recepcion y lo que no me gusto es que no contaban con buena iluminacion por la noche en el comedor y parte de la entrada principal como tampoco el concepto del desayuno continental solamente ofrecen cafe con pan y manzanas, creo que le falta mucho para cumplir con un desayuno continental ##### Verified traveller Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### KARINA CONCEPCIÓN Aug 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien Estuvo cómodo, lo único fue que no me hicieron llegar mi factura solicitada. El hotel es igual al de la imagen. El personal amable y educado. ##### KARINA CONCEPCIÓN Stayed 1 night in Aug 2019 ### 8/10 Good #### Gwennoline Jun 13, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Bien situé, pas loin du terminal de bus et de la vieille ville. Super literie. Petit dej correct ##### Gwennoline Stayed 2 nights in Jun 2019 ### 6/10 Okay #### Verified traveller Mar 27, 2019 Liked: Cleanliness, property conditions & facilities Las instalaciones del hotel son muy lindas y limpias, la atención en general también fue muy buena, el único inconveniente fue una noche que no hubo agua caliente para bañarme y un desayuno que no me dieron porque bajé a desayunar a las 10.30 y aunque el desayuno era hasta las 11.00 ya se había terminado. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 8/10 Good #### Teko,taba Mar 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities El hotel está muy bien es grande y las habitaciones confortables. No leímos bien el tipo de desayuno ups. ##### Teko,taba Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Ross Feb 4, 2019 Liked: Cleanliness Disliked: Staff & service Ofrece desayuno continental pero la señorita, comenta que por el momento no tiene servicio, solo fue café y pan el desayuno la habitación que nos tocó está cerca de la recepción y se escucha demasiado ruido y el estacionamiento es limitado, no hay personal ##### Ross Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Manuel Sep 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BUENA OPCIÓN personal atento y agradable, el hotel tiene mucho estilo, es muy cómodo y el precio es razonable, teniendo en cuenta su calidad y ubicación ##### Manuel Stayed 1 night in Sep 2018 ### 10/10 Excellent #### JOAQUIN, CDMX Aug 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación e instalaciones!!!! El hotel se encuentra a unos pasos del centro histórico, por lo que su ubicación es inmejorable. El hotel en general tiene un agradable y bonito diseño, la zona es muy tranquila, lo recomiendo. ##### JOAQUIN Stayed 1 night in Aug 2018 ### 4/10 Poor #### Luis, Guatemala Dec 29, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Cozy n Cold Cold weather and no hot water. By the time we had warm water it was checkout time. Continental breakfast consisted of small sweet bread, coffee,tea and ripe bananas, a few apples. ##### Luis Stayed 1 night in Dec 2017 ### 4/10 Poor #### Elisabeth, Australia Nov 24, 2017 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Nice staff, noisy place Staff were very nice to me each time I pointed out there was no hot water in the shower, and I was the only guest that week. Amazingly, it took until my last morning for the hot water to work properly. They did issue me with a refund. ##### Elisabeth Stayed 5 nights in Nov 2017 ### 8/10 Good #### Bryce Nov 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Jardines No heat. ##### Bryce Stayed 2 nights in Nov 2017 ### 10/10 Excellent #### MATY, VERACRUZ May 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENTE MUY BUENO Y CERCA DEL CENTRO CAMINDO LLEGAS A TODOS LADOS, RICOS RESTAURANTES. ##### MATY ### 6/10 Okay #### Verified traveller May 2, 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### no agradable no esta muy agradable personal no muy atento las habitaciones no están muy cómodas pésima señal de celulares ##### Verified traveller ### 4/10 Poor #### José Gabriel, Tabasco May 21, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pésimo servicio ##### José Gabriel ### 8/10 Good #### Jorge , Tabasco Apr 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good price, excellent staff, great location. Good price, excellent staff, great location. very good attention , the days we were there , were fine. Great attention of the team hotel . ##### Jorge ### 4/10 Poor #### FRANK, Guatemala Mar 26, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pesimo hotel,no lo recomiendo Nos fue muy mal,comenzando por el precio que les pagamos anticipado,la tarifa del hotel es 50% menos de lo que ustedes nos cobraron,.anticipadamente,NOS DEVOLOVERAN EL DINERO DE$ MAS PAGADO?, para acabarnos, nos dieron las habitaciones al pie de la caldera de lavado de ropa, con un gran ruido,a las 8am y la apagaron a las 5 pm, los niños desesperados,no pudieron descansar.En la mañana no había agua caliente,.NO había desayuno no habia gerente, para reclamarle,en fin muy descuidado el hotel, ##### FRANK ### 6/10 Okay #### Tim, Exmouth Mar 13, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### San Cristobal Chiapas!! Vheap hotel locatef in the centre of San Cristobal with parking Great for sightseeing but was very old and basic We only returned to the hotel at 11pm in the night so was ok for us ##### Tim ## Expedia's Latest Trends ### Hotels > [Hotel Mision Colonial San Cristobal](https://www.expedia.ca/San-Cristobal-De-Las-Casas-Hotels-Hotel-Mision-Colonial-San-Cristobal.h9822581.Hotel-Information) > > [Beautiful room just 5 minutes from the Archaeological Zone of Palenque. ](https://www.expedia.ca/Palenque-Hotels-Vrbo-Property.h111715859.Hotel-Information) > > [Hotel Ciudad Real Palenque](https://www.expedia.ca/Palenque-Hotels-Hotel-Ciudad-Real-Palenque.h8081452.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Tierra Viva Hotel](https://www.expedia.ca/Comitan-De-Dominguez-Hotels-Tierra-Viva-Hotel.h24002712.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [HOTEL MAYA PALENQUE](https://www.expedia.ca/Palenque-Hotels-HOTEL-MAYA-PALENQUE.h103154495.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [City Express by Marriott Comitan](https://www.expedia.ca/Comitan-De-Dominguez-Hotels-City-Express-Comitan.h24036835.Hotel-Information) > > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Hotel San José](https://www.expedia.ca/San-Cristobal-De-Las-Casas-Hotels-Hotel-San-Jose.h100827131.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Winíka Alterra](https://www.expedia.ca/Palenque-Hotels-Winika-Alterra.h18538029.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)