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Casa Indigo Hotel

3.0 star property
Comfortable hotel, walk to San Cristóbal de las Casas Cathedral

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Casa Indigo Hotel

Restaurant
Restaurant
BBQ/picnic area
Quadruple Room
Shower, designer toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Matamoros #8 La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Popular LocationPlaza 31 de Marzo4 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral6 min walk
  • Popular LocationSanto Domingo Handicraft Market7 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)71 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

The location was ideal for walking to town and seeing sights. We lost a phone while there, and staff were helpful to us ...
Mar. 11, 2020
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Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Designer toiletries
Free bottled water
Cable channels
In-room safe
  • 161 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Designer toiletries
Free bottled water
Cable channels
In-room safe
  • 160 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Designer toiletries
Free bottled water
Cable channels
In-room safe
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room Standard With Street View

In-room safe, desk, free WiFi, bed sheets

Triple Room Standard With Street View

  • Sleeps 3

View all photos for Double Room Standard With Street View

In-room safe, desk, free WiFi, bed sheets

Double Room Standard With Street View

  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, desk, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4

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About the area

San Cristóbal de las Casas

Located in San Cristóbal de las Casas, Casa Indigo Hotel is in the city center. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Regional Costume Museum and Museo de San Cristóbal are cultural highlights.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Amber Museum of Chiapas - 1 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Mesoamerican Museum of Jade - 6 min walk
  • San Cristóbal de las Casas Cathedral - 6 min walk
  • Santo Domingo Handicraft Market - 7 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • Tamales Regionales - 3 min walk
  • Café la Selva - 3 min walk
  • Antojitos Carmelita - 1 min walk
  • Namandí Café & Crepas - 3 min walk
  • Las Carmelitas - 4 min walk

About this property

Casa Indigo Hotel

Hotel located in De La Merced
Close to San Cristóbal de las Casas Cathedral, Casa Indigo Hotel provides amenities like a library and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and concierge services
  • A 24-hour front desk
Room features
All guestrooms at Casa Indigo Hotel have amenities such as free WiFi, safes, and free bottled water.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Casa Indigo Hotel San Cristobal de las Casas
Casa Indigo Hotel
Hotel Casa Indigo San Cristobal De Las Casas, Mexico - Chiapas
Casa Indigo San Cristobal de las Casas
Casa Ingo Cristobal las Casas
Casa Indigo Hotel Hotel
Casa Indigo Hotel San Cristóbal de las Casas
Casa Indigo Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Is Casa Indigo Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Casa Indigo Hotel?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Casa Indigo Hotel?

Check-out is at noon.

Does Casa Indigo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Casa Indigo Hotel located?

Located in De La Merced, this hotel is within a 10-minute walk of Amber Museum of Chiapas and San Cristóbal de las Casas Cathedral. La Merced Church and Regional Costume Museum are also within 5 minutes.

Casa Indigo Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 230 reviews" "
Rating 8 - Good. 103 out of 230 reviews" "
Rating 6 - Okay. 25 out of 230 reviews" "
Rating 4 - Poor. 9 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Edna, El Paso

Travelled with family
Liked: Staff & service
Disliked: Amenities
It is a beautiful property and the concept is very nice, the only downfalls are the beds (hard as a rock) and shower needs to be deep-cleaned or be remodel. Breakfast, excellent, good staff service.
Stayed 8 nights in Mar 2022

8/10 Good

SALOMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is not on the premises
Parking is not part of the hotel, but a block away. Very inconvenient, specially if it's raining and you a lot of bags
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location was ideal for walking to town and seeing sights. We lost a phone while there, and staff were helpful to us to look for it. However we looked under furniture where a very thick layer of dust covered the floors, never been swept under the beds or dressers. Don’t stay in Room 75 until they correct the shower plumbing as the odor is extremely offensive. Breakfasts were very good, juice and fruit and bread are self serve, eggs are served if you ask for it. Generally we enjoyed our stay and would recommend this hotel.
Stayed 3 nights in Mar 2020

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Comfort. Cleanliness. Staff. Good Breakfast. Always enjoy staying at the Casa Indigo!
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has retained the rustic charm while updating the essential infastucture, such as, all new plumbing fixtures and electrical outlets.
Stayed 1 night in Dec 2018

10/10 Excellent

JAMES, San Miguel de Allende, GTO, Mexico

Liked: Cleanliness, amenities, property conditions & facilities
Everything was neat and clean. Convenient to transportation. Good breakfast.
Stayed 7 nights in Dec 2018

10/10 Excellent

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
All good
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
The property was nice needs some app dates the bathrooms need some up date, other wise is really nice hotel good location.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2018