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H10 Playa Meloneras Palace

Photo gallery for H10 Playa Meloneras Palace

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4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Indoor Spa Tub
Minibar, in-room safe, desk, laptop workspace

Overview of H10 Playa Meloneras Palace

H10 Playa Meloneras Palace

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Calle Mar Caspio, 5, Playa Meloneras, San Bartolome de Tirajana, Gran Canaria, 35100

Explore the area

  • Popular LocationMeloneras Beach6 min walk
  • Popular LocationLa Charca Lagoon4 min drive
  • Popular LocationMaspalomas Lighthouse6 min drive
  • AirportLas Palmas (LPA-Gran Canaria)24 min drive

Choose dates to view prices

About this area

San Bartolome de Tirajana

Located in San Bartolome de Tirajana, H10 Playa Meloneras Palace is near the beach. While the natural beauty of Maspalomas Dunes and Meloneras Beach can be enjoyed by anyone, those looking for an activity can check out Maspalomas Golf Course. Traveling with kids? Consider Aqualand Maspalomas and Lago Taurito Water Park.

What's nearby

  • Meloneras Beach - 6 min walk
  • La Charca Lagoon - 4 min drive
  • Holiday World Maspalomas - 4 min drive
  • Maspalomas Golf Course - 5 min drive
  • Maspalomas Lighthouse - 6 min drive

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • Tamadaba — 1 min walk
  • Gaudi — 1 min walk
  • La Proa Casa Reyes — 6 min walk
  • La Pampa — 17 min walk
  • Segundo Muelle Meloneras — 17 min walk

About this property

H10 Playa Meloneras Palace

Family-friendly San Bartolome de Tirajana hotel in Costa Meloneras, walk to Meloneras Beach
This smoke-free hotel features 3 restaurants, 4 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 4 bars/lounges, and a health club are onsite. All 374 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service, and minibars.
H10 Playa Meloneras Palace offers 374 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (6997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Dogs welcome
1 per room (up to 11 lbs)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

H10 Meloneras Palace
H10 Playa
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Palace Hotel
H10 Playa Palace Hotel Meloneras
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace San Bartolome de Tirajana
H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 397 out of 709 reviews
5 - Excellent 56%
Rating 4 - Good. 226 out of 709 reviews
4 - Good 32%
Rating 3 - Okay. 60 out of 709 reviews
3 - Okay 8%
Rating 2 - Poor. 15 out of 709 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 709 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and facility, very friendly and helpful service. I would definitely stay here again.
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2020

1/5 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
5 star prices for 3 star services
Unfortunately much of the hotel was shut down. The website advertised it’s great services, and we still paid full rate for all inclusive, however it basically offered a 3 star hotel service: - no restaurants were open, only the same buffet - the infinity pool was closed - gym closed - spa closed - sea view room could not have been further from the sea, not your normal sea room view - no minibar - room service at times when guests wouldn’t want it
Stayed 6 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rooms in need of an upgrade but were comfortable and clean. The hotel staff were very welcoming and helpful The food in the restaurants was very good
Stayed 7 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020