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4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Indoor spa bath
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.4 out of 5 Excellent
689 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMeloneras Beach6 min walk
Popular LocationLa Charca Lagoon4 min drive
Popular LocationMaspalomas Lighthouse6 min drive
AirportLas Palmas (LPA-Gran Canaria)24 min drive
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  • Double Room Single Use, Sea View

    Room amenities

    • Ocean view
    • Sleeps 1
    More detailsDouble Room Single Use, Sea View
  • Twin Room

    4.4/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    More detailsTwin Room
  • Double Room Single Use

    4.1/5 guest room rating

    Room amenities

    • Sleeps 1
    More detailsDouble Room Single Use
  • Double Room, Sea View

    4.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Ocean view
    • Sleeps 3
    More detailsDouble Room, Sea View

About this area

San Bartolome de Tirajana

Located in San Bartolome de Tirajana, H10 Playa Meloneras Palace is near the beach. While the natural beauty of Maspalomas Dunes and Meloneras Beach can be enjoyed by anyone, those looking for an activity can explore Maspalomas Golf Course. Travelling with kids? Consider Aqualand Maspalomas and Lago Taurito Water Park.
Visit our San Bartolome de Tirajana travel guide
View in a map
Popular Location

What's nearby

  • Meloneras Beach - 6 min walk
  • La Charca Lagoon - 4 min drive
  • Holiday World Maspalomas - 4 min drive
  • Maspalomas Golf Course - 5 min drive
  • Maspalomas Lighthouse - 6 min drive

Getting around

  • AirportLas Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • Tamadaba — 1 min walk
  • Gaudi — 1 min walk
  • La Proa Casa Reyes - 6 min walk
  • La Pampa - 17 min walk
  • Segundo Muelle Meloneras - 17 min walk

About this property

H10 Playa Meloneras Palace

Family-friendly San Bartolome de Tirajana hotel in Costa Meloneras, walk to Meloneras Beach
This smoke-free hotel features 3 restaurants, 4 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 4 bars/lounges and a health club are on-site. All 374 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service and minibars.
H10 Playa Meloneras Palace offers 374 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • 3 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (6997 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Dogs only
1 per room (up to 11 lbs/5 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

H10 Playa Meloneras Palace Hotel
H10 Playa Palace Hotel
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace San Bartolome de Tirajana
H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana

Frequently asked questions

Can I cancel my reservation for free at H10 Playa Meloneras Palace and receive a full refund?
Yes, H10 Playa Meloneras Palace offers free cancellation on select room rates, because flexibility matters! Please refer to H10 Playa Meloneras Palace cancellation policy on our site for more details about any exclusions or requirements.
Does H10 Playa Meloneras Palace have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.
Is H10 Playa Meloneras Palace pet-friendly?
Yes, H10 Playa Meloneras Palace allows dogs (limit 1 per room) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.
How much is parking at H10 Playa Meloneras Palace?
Self-parking is free at this property.
What time is check-in at H10 Playa Meloneras Palace?
Check-in is from 2:00 PM to midnight.
What time is check-out at H10 Playa Meloneras Palace?
Checkout is at noon. Late checkout is available for EUR 45 (subject to availability).
Are there all-inclusive benefits at H10 Playa Meloneras Palace?
Some rate plans available at this hotel are all-inclusive.
Where is H10 Playa Meloneras Palace located?
This family-friendly San Bartolome de Tirajana hotel is located near the beach, within 1 mi (2 km) of Maspalomas Beach, Maspalomas Lighthouse and Meloneras Beach. Maspalomas Dunes and Maspalomas Golf Course are also within 2 miles (3 km).
4.4
Excellent
5 - Excellent
390
4 - Good
215
3 - Okay
59
2 - Poor
15
1 - Terrible
10

4.5/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rooms in need of an upgrade but were comfortable and clean. The hotel staff were very welcoming and helpful The food in the restaurants was very good
Stayed 7 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding on all levels!!!
This place is amazing on all levels!!! Me and my partner stayed for 4 nights and planned to move round the coast for 3 nights - we came back after one night as it was that good :) Will definitely be coming back here!
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

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