Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews of Super 8 by Wyndham San Antonio Downtown NE

2 out of 5
Super 8 by Wyndham San Antonio Downtown NE
3911 North Pan Am Expressway, San Antonio, TX

Reviews

6.6
Rating 10 - Excellent. 322 out of 1000 reviews" "
Rating 8 - Good. 196 out of 1000 reviews" "
Rating 6 - Okay. 151 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 215 out of 1000 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soundproof rooms provided a peaceful oasis away from the hustle and bustle of the city, allowing me to enjoy a restful night's sleep without any disturbances. The included parking made it easy for me to explore the area at my own pace, without having to worry about finding a spot to park.
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Eduardo,We are delighted to hear that you had a serene and comfortable stay in our soundproof rooms and were able to enjoy a peaceful night's sleep. The convenience of our complimentary parking further enhanced your experience, allowing you to explore the area stress-free. Your feedback is greatly appreciated, and we hope to welcome you back for another relaxing stay soon.

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & comfortable stay.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 15, 2024
Hello Loren,We are thrilled to hear that you enjoyed your stay with us! Our staff takes pride in providing exceptional service to our guests. Thank you for choosing our hotel, and we hope to welcome you back soon for another comfortable experience.

10/10 Excellent

Eriko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean.
Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Eriko,We are pleased to hear that you found our hotel to be clean. Your feedback is valuable to us as we strive to provide a comfortable experience for all guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

4/10 Poor

Scott

Disliked: Property conditions & facilities
My truck has more space than this overpriced box. Will not stay here again
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Scott,We appreciate your feedback and regret to hear that our room size did not meet your expectations. Our rooms are designed to provide comfort and functionality for our guests. Your comments will be shared with our team for further consideration. Thank you for staying with us.

10/10 Excellent

Minx

Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Minx,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon!

2/10 Terrible

David

Travelled with partner
I was trying to go there on vacation but with my wife. But I started getting car problems when I got there. I had to get my car towed from SA to Houston. I only stayed at the hotel for 2 hours and they could not give me a refund. I never even stayed at the hotel, I had an emergency and had to leave. They would not refund my stay. Still this day, I could not get a refund for a hotel stay for not even using.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 9, 2024
Hello David, I'm sorry to hear about the car trouble you experienced during your intended stay. Due to our hotel's policies, we are unable to provide refunds for no-shows or stays of less than our minimum requirement. If you seek further assistance regarding your reservation and a refund, I recommend contacting our management directly for further review. We hope your future travels are smoother.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was an absolute delight! The soundproof rooms ensured a peaceful night's sleep, and having a microwave in the room was incredibly convenient for heating up leftovers. Plus, the free WiFi made it easy to stay connected.
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Hello Tamara,We are thrilled to hear that you had a delightful stay at our hotel! It's wonderful to know that you enjoyed our soundproof rooms for a peaceful rest and that the in-room microwave added convenience to your visit. We're glad that the free WiFi allowed you to stay connected during your stay. Your feedback is truly appreciated!

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Apr 3, 2024
Hello Marcos,We are delighted to hear that you enjoyed your stay with us! Please don't hesitate to contact us directly if you have any further comments to share.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry facilities at Super 8 Downtown allowed me to pack light for my trip. Perfect for budget-conscious travelers!
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Regina,We're pleased to hear you found our laundry facilities convenient for your stay. It's great that you were able to pack light and save on luggage fees. We hope this made your trip more enjoyable and look forward to welcoming you back in the future.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super 8 Downtown provided a safe and comfortable base for my solo adventure in San Antonio. The staff was friendly and helpful, and the free parking saved me money. The in-room microwave was perfect for reheating leftovers.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Pauline,We are thrilled to hear that you enjoyed your stay at Super 8 Downtown and that our staff was able to assist you during your solo adventure. It's great to know that you found our amenities, such as free parking and in-room microwave, convenient for your needs. Thank you for choosing to stay with us!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free WiFi was also a great amenity, allowing me to stay connected with friends and family during my stay. From the comfortable accommodations to the excellent service, this hotel exceeded my expectations in every way.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Daniel,We are thrilled to hear that you enjoyed our complimentary WiFi services and found our accommodations and service to be exceptional. It was our pleasure to exceed your expectations and provide you with a wonderful stay. Your positive feedback means a lot to us.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff truly lived up to its name during my recent stay. The soundproof rooms provided a serene environment, allowing me to rest undisturbed throughout the night. Additionally, having a microwave in the room was incredibly convenient for heating up late-night snacks or leftovers. The hotel's commitment to guest comfort and convenience made my stay a memorable one.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Cindy,We are delighted to hear about your positive experience with our attentive staff and well-equipped rooms. Providing a peaceful environment and useful amenities such as microwaves are essential in ensuring our guests have a comfortable stay. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Rosa,We appreciate you taking the time to share your feedback with us. To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The attitude for customer service
Stayed 2 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Elizabeth, We value all guest feedback and will address the concerns you've raised to ensure a more pleasant experience in the future. Thank you for bringing this to our attention.

2/10 Terrible

Sandra

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Sandra, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to reach out to us directly with any feedback from your stay so we can address it accordingly.

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Ricardo, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a fantastic stay at this hotel! The family room was spacious and comfortable, the breakfast spread was delicious, and the outdoor pool provided endless fun for the kids.
Stayed 1 night in Feb 2024
Response from Manager on Mar 6, 2024
Hello Sean,We are delighted to hear that you and your family enjoyed your stay with us! It's wonderful that you found the family room comfortable, enjoyed the delicious breakfast spread, and had fun at the outdoor pool. Thank you for sharing your positive experience with us!

4/10 Poor

Becky, Inola

Travelled with family
Disliked: Staff & service, property conditions & facilities
Inside room lock was broken, so we couldn't latch it. The toilet seat was loose, so we had to be careful sitting on it. The hotel smelled like a sewer. The needs maintenance.
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Becky,Thank you for bringing this to our attention. We encourage guests to report any issues during their stay so that we can address them promptly and ensure a comfortable experience. Your feedback is valuable for us to improve our services and facilities for future guests.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we felt like valued guests. The staff went above and beyond to ensure our stay was memorable.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Richard,We are delighted that our team provided exceptional service throughout your stay. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inclusion of soundproof rooms made a significant difference in the quality of our sleep. Despite being located in a bustling area, we were pleasantly surprised by how quiet and peaceful our room was, allowing us to rest undisturbed.
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Sara,We are delighted to hear that you had a peaceful stay in our soundproof rooms. Providing a serene environment for our guests' comfort is our priority, even in lively surroundings. Your satisfaction with your stay is important to us, and we are pleased that you were able to rest undisturbed during your time with us.

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentive housekeeping and 24/7 front desk service further enhanced our experience, ensuring that all our needs were met promptly and efficiently. Overall, we were thoroughly impressed by the hotel's offerings and would not hesitate to recommend it to others.
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello Marlene,We are delighted to hear that our housekeeping and front desk teams were able to enhance your stay. It's wonderful to know that we met all your needs efficiently. Thank you for recommending our hotel to others, we look forward to welcoming you back in the future.

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning in our room provided cool comfort, especially during hot weather. I just loved my stay here!
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Nichole,Thank you for your positive feedback regarding the air conditioning in your room. We're thrilled to hear that it provided cool comfort, particularly during the hot weather. It's wonderful to know that you loved your stay with us!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's popular amenities truly lived up to their name. From a refreshing pool and free WiFi to included parking, it offered all-inclusive comfort that elevated our stay.
Stayed 1 night in Jan 2024
Response from Manager on Jan 30, 2024
Hello Carolyn,We are thrilled to hear that you enjoyed your stay at our hotel. We take pride in providing our guests with a wide range of amenities to enhance their comfort and convenience. From the refreshing pool to the free WiFi and included parking, we strive to offer an all-inclusive experience. We hope to welcome you back again in the future for another enjoyable stay.

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soundproof rooms at this hotel were a total game-changer. No disruptions, no random noise - just straight-up peace. Our stay was seriously better than we could ever have imagined!
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Juanita,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that the soundproof rooms enhanced your stay and provided you with the peace you were looking for. We strive to create a comfortable and serene environment for all our guests. We hope to welcome you back in the future for another amazing stay.

10/10 Excellent

Karina

Stayed 1 night in Jan 2024
Response from Manager on Feb 9, 2024
Hello Karina,We're delighted to hear that you had a fantastic stay at our hotel! Your satisfaction is our top priority, and we appreciate you choosing us for your accommodation. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Charles,Thank you so much for rating your recent stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and exceed our guests' expectations. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another fantastic stay.

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious family room was perfect for our stay-cation. It provided the comfort and room we needed, and the thoughtful layout made it feel like a home away from home. Highly recommended for families.
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Ted,Thank you for sharing your positive experience in our commodious family room! We're thrilled to hear that it provided the comfort and room you needed for a perfect stay-cation. Our goal is to make our guests feel at home, and we're glad you felt that way too. Thank you for the recommendation, and we hope to welcome you and your family back again soon!

6/10 Okay

Gerardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manager on Jan 13, 2024
Hello Gerardo,We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share about your experience, please feel free to reach out to us. We value your feedback and would love to address any concerns or suggestions you may have.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely impressed with this hotel as it perfectly balanced luxury and practicality. The rooms were soundproof, guaranteeing a peaceful night's sleep, and the addition of a pool added a touch of indulgence. It truly was a fantastic stay that provided all the amenities one could desire.
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Jamie,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and that our hotel provided the perfect combination of luxury and practicality. We take pride in offering soundproof rooms to ensure a peaceful night's sleep, and our pool is an added bonus for relaxation. We aim to provide all the amenities our guests desire, and we're thrilled that we succeeded in your case. We hope to welcome you back in the future for another fantastic stay.

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was exceptional. Along with convenient amenities such as high-speed internet and complimentary parking, I was thrilled to find that they also offered BBQ facilities, which was a delightful bonus for me.
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Ernestine,Thank you so much for sharing your positive feedback about your exceptional experience at our hotel. We're thrilled that you enjoyed our convenient amenities, like high-speed internet and complimentary parking. It's great to hear that our BBQ facilities were a delightful bonus for you. We hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed by the business services!! The efficient air conditioning added to the overall comfort. I especially appreciated the thoughtful touch of soundproof rooms, creating a serene environment.
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Elena,Thank you for taking the time to share your positive experience with our business services. We are delighted to hear that you found our air conditioning system to be efficient and that it contributed to your overall comfort. It's wonderful to know that our soundproof rooms provided you with a serene environment during your stay. We appreciate your feedback and look forward to welcoming you again in the future.

10/10 Excellent

Clara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My business trip became a lot more enjoyable thanks to the impeccable service at this hotel. The housekeeping staff went above and beyond to ensure a clean and comfortable stay. I couldn't be more thankful for such a pleasant experience.
Stayed 1 night in Dec 2023
Response from Manager on Dec 29, 2023
Hello Clara,Thank you for taking the time to share your positive experience with us. We are delighted to hear that our housekeeping staff provided you with impeccable service and ensured a clean and comfortable stay. It is always our goal to make our guests' stays enjoyable and we are thrilled to have succeeded with you. We appreciate your kind words and hope to welcome you back in the future.

8/10 Good

Julio

Stayed 1 night in Dec 2023
Response from Manager on Jan 16, 2024
Hello Julio, We appreciate you choosing our hotel for your stay! If you have any specific feedback you would like to share with us, please do not hesitate to reach out. We value your input and hope to welcome you back in the future for an even better experience.

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! The BBQ facilities were a delightful surprise.
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Gina,Thank you for sharing your positive feedback! We're delighted that you enjoyed our BBQ facilities during your stay. We strive to provide our guests with unique and enjoyable amenities. We appreciate your kind words and hope to welcome you back again in the future.

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Dec 19, 2023
Hello Cedric,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a great experience with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.

10/10 Excellent

MAGALY

Stayed 1 night in Nov 2023
Response from Manager on Dec 22, 2023
Hello MAGALY,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and are glad that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was incredibly helpful, providing insider tips on local attractions and arranging seamless transportation. I am glad I hired them.
Stayed 1 night in Nov 2023
Response from Manager on Dec 2, 2023
Hello Andrea,Thank you for taking the time to share your positive experience with our concierge. We take pride in having a team that goes above and beyond to assist our guests. It's great to hear that they were able to provide you with helpful tips and arrange transportation for you. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was superb!
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Kathy,Thank you for your kind feedback! We are delighted to hear that you had a superb experience during your stay with us. It was our pleasure to provide you with excellent service and ensure your satisfaction. We look forward to welcoming you back in the future for another exceptional stay.

6/10 Okay

Janelle

Business traveller
Nothing
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Janelle,We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our management team directly to further discuss your concerns. Your feedback is important to us and we appreciate the opportunity to address any issues. Thank you for your understanding.

10/10 Excellent

Dayvion

Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Dayvion,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any additional comments or feedback, we would love to hear from you. We hope to welcome you back in the future for another fantastic stay.

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute I got there until I left, everyone was so lovely and welcoming. It was like a breath of fresh air. Every conversation was great; you guys care about giving guests a pleasant experience. So, thank you for treating me so well and making it such an awesome stay!
Stayed 1 night in Nov 2023
Response from Manager on Nov 24, 2023
Hello Vickie,Thank you for your kind words and for choosing our hotel for your stay. We are delighted to hear that our team provided excellent service and made your experience enjoyable. We strive to create a welcoming and positive atmosphere for all our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 20, 2023
Hello Mark,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Super 8 by Wyndham San Antonio Downtown NE was a dream! Our room was beyond cozy, and both the A/C and tub were just what we needed after a long day. We had an amazing time here, and we wouldn't hesitate to come back in the future. Much love!
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Cynthia,Thank you for sharing your kind feedback on your recent stay at the Super 8 by Wyndham San Antonio Downtown NE! We're pleased to hear that you found our rooms cozy and enjoyed the convenience of having both A/C and a tub. It's wonderful to know that you had an amazing time with us and we hope to have the pleasure of welcoming you back again in the future. Best regards!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception at this hotel was awesome because it was open 24/7. It made such a difference in my stay because, no matter what time I came back, there was always someone there to help me out. And they had BBQ facilities too! It was such a nice surprise and a fun way to spend an evening chilling by the pool.
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Hello Cathy,Thank you for your feedback! We're thrilled to hear that our 24/7 reception and BBQ facilities made a positive impact on your stay. We strive to provide convenient and enjoyable experiences for our guests, so we're glad you had the opportunity to relax by the pool. We appreciate your kind words and hope to welcome you back in the future.

4/10 Poor

Lawrence

Travelled with partner
Disliked: Amenities
Terrible location, did feel safe, needs renovation inside building, toilet bowl did not stop running requested a new room, bad smell in room, will never stay at a super 8 again….
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Lawrence, Thank you for sharing your feedback with us. We apologize for any concerns regarding the location and safety perceived during your stay. Our team prioritizes the well-being of our guests and ensures appropriate security measures are in place. We appreciate your comments about renovations and will take them into consideration as we continue to enhance our property. We regret the inconvenience caused by the issue with the toilet and are sorry to hear about the unpleasant smell in your room. We strive to provide a comfortable and enjoyable stay and will address these concerns appropriately.

4/10 Poor

Eva

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Eva,Thank you for taking the time to share your feedback with us. We appreciate your positive rating of our hotel. We strive to ensure all our guests have a comfortable stay, and we're glad to hear that you enjoyed your experience overall. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in the room was a total lifesaver during my summer stay. I could chill out and relax comfortably away from the scorching heat.
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Virginia,We are delighted to hear that our AC provided you with a comfortable and relaxing stay during the hot summer weather. It's our priority to ensure our guests' comfort and we're glad that you had a pleasant experience. Thank you for your feedback and please find a reason to visit us again soon.

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly exceptional! The air-conditioned rooms not only provide soundproofing, but they also feature a convenient microwave for added comfort.
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Hello Celeste,Thank you for your kind feedback! We appreciate your recognition of our efforts to provide comfortable and convenient facilities. We hope to have the opportunity to welcome you back in the near future.

8/10 Good

Ricardo

What I liked is that is closed to the River walk down town
Stayed 3 nights in Oct 2023
Response from Manager on Nov 3, 2023
Hello Ricardo,Thank you for sharing your feedback about our convenient location near the Riverwalk. We're glad to hear that you enjoyed the close proximity to downtown attractions. We strive to provide a great experience for all our guests, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soundproof rooms at this hotel were a blessing for someone like me who is a light sleeper. I was able to enjoy an undisturbed night's sleep, which provided me with pure relaxation.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Shelby,Thank you for sharing your positive experience with us! We are delighted to hear that our soundproof rooms contributed to a peaceful and restful night's sleep. Providing our guests with a relaxing environment is always our top priority. We hope to welcome you back in the future for another peaceful stay.