Hi Nicolas,Merci d'avoir pris le temps de nous faire part de votre plus récent séjour. Nous sommes très heureux d'apprendre que vous avez apprécié la riche histoire que notre hôtel a à offrir. Se détendre à la piscine est un incontournable avec cette chaleur texane ! Nous serions ravis de vous accueillir à nouveau si vos voyages vous ramènent à San Antonio !

Dear Valerie, Thank you for taking the time to give feedback from your stay with us. I am disappointed to know that your stay did not go as expected. I would like to discuss in more detail of your stay. Please feel free to reach out to me at any time.

Hello Gerald, Thank you for taking the time and reviewing your stay at the Menger Hotel. I am disappointed that noise was an issue during your stay. Please accept our deepest apologies. We do have overnight hall walkers meant to control noise in the hallways and we could have done a better job on your wing of the building during your stay. Please allow us to host again on your next travels to San Antonio. We would love the opportunity to service you better and win back your trust. Thank you again, Gerald.

Thank you for the feedback. Ramon g. Orendain

Dear Bradley,Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed the historic nature and tacos from our Mengerita cafe. Should your travels bring you back to stay with us, we would love the chance to host you again.

Dear Kathleen,Thank you for taking the time to give us feedback from your most recent stay. We appreciate your understanding with the construction nearby, we can't wait until they are done. The finished project will leave our plaza area beautiful, we are hopeful they will be done by the end of 24'.

Dear David,Thank you for taking the time to give us feedback from your most recent stay. We appreciate your understanding with the construction nearby, we can't wait until they are done. The finished project will leave our plaza area beautiful, we are hopeful they will be done by the end of 24'.

Dear Andrezj,Thank you for taking the time to give us feedback from your most recent stay. We appreciate your understanding with the construction nearby, we can't wait until they are done. The finished project will leave our plaza area beautiful, we are hopeful they will be done by the end of 2024.

Dear Kennie,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio

Dear Lacie,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio

Dear Michael,Thank you for taking the time to leave us a review from your most recent stay. We are pleased to hear that you loved our property and location.

Dear Lydia,Thank you for taking the time to leave us a review. We apologize for the inconvenience our water system may have caused. We have brought these issues up with the proper department. Should your travels bring you back to stay with us. We would love the chance to host you again.

Dear Lawrence,Thank you for taking the time to leave us a review. We appreciate your understanding with the construction nearby, we can't wait until they are done. The finished project will leave our plaza area beautiful, we are hopeful they will be done by the end of 24'.

Dear Susan,Thank you for taking the time to give us feedback from your most recent stay. We appreciate your understanding with the construction nearby, we can't wait until they are done. The finished project will leave our plaza area beautiful, we are hopeful they will be done by the end of 24'.

Dear Bretton,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

Dear Chris,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

Dear Lori,Thank you for taking the time to leave us a review from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

Dear Lori,Thank you for leaving us a review from your most recent stay. I pleased to hear that our staff made your stay wonderful and enjoyed all the amenities we offer. Should your travels bring you back to stay with us, we would love to host you again.

Dear Joshua,Thank you for taking the time to leave us a review from your most recent stay. We are pleased to hear that you enjoyed the historic nature of our hotel. I am sorry to hear that the quality of our cocktails at the bar were not up your expectations. It will be my pleasure to inform the proper departments. Should your travels bring you back we would love the chance to host you again!

Dear Natalie,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

Dear Bonnie,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

Hi Michael,Thank you for taking the time to share your feedback from your most recent stay. We're delighted to hear that you enjoyed the ambiance and rich history of our hotel. Our team takes great pride in maintaining the charm and character that dates back to the 1850's. We apologize for any inconvenience caused by the construction nearby and we are eager for their project to be complete too. We would love to welcome you back for another enjoyable stay, should your travels bring you back to San Antonio.

Dear Charity,Thank you for taking the time to leave us a review. We are pleased to hear the location was perfect and the pricing was reasonable! Should your travels bring you back to stay with us, we'd love to host you again.

Dear Lisa,We greatly appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused by the construction nearby. While this is beyond our control, we understand that it can impact your experience, and we are in continuous communication with the city to stay updated on the progress. Regarding the encounters you had with our staff, we are genuinely sorry to hear that they did not meet your expectations. Providing exceptional service is top priority for us, and we will be addressing your concerns with our team to ensure we improve in this area. Your feedback is invaluable, and we hope you might consider giving us another chance in the future to provide you with the high-quality experience we aim to deliver.

Dear Dick,Thank you for taking the time to leave us a review. It's disappointing when a great first impression fades quickly. The issues with the room, street noise and the high cost of breakfast can certainly impact the overall experience. However, I do send my most sincere apologies as for any inconvenience this may have caused. Should your travels bring you back to stay with us. We would love the chance to host you again!

Dear Denise,Thank you for taking the time to leave us a review of your most recent stay. It's great to hear that you enjoyed the historical property and had a lovely room. We understand the construction nearby, can be a downside. The finished project will leave our plaza area beautiful; we are hopeful they will be done by the end of 24'. Should your travels bring you back to stay with us we'd love the chance to host you again.

Dear Patty,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay and had great service. I do apologize for the miscommunication with our complimentary items. When booking directly with the hotel, we do offer 2 complimentary drinks to use at the Bar or the Mengerita Taco shop for drinks. We would love to host you again and would be more than happy to offer those complimentary drinks when booking directly with us.

Dear Bonnie,Thank you for taking the time to leave us a review. It sounds like this stay was a bit challenging without maid service and nearby construction. Since covid we have had the maid service upon request. However, for future reference please let us know at check in that you would like maid service every day of your stay and it would be our pleasure to keep you stocked up on your amenities in the room. Unfortunately the construction will be going on until the end of year '26. Should your travels bring you back soon. We would love the chance to host you again for a more comfortable stay.

Dear Kimberly,Thank you for taking the time to leave us a review from your most recent stay. We are pleased to hear that you enjoyed the historic property, staff, food and drinks. Should your travels bring you back to stay with us. We would love to host again!

Dear Michael,Thank you for taking the time to leave us a review from your most recent stay. I am pleased hear that the historic area was the highlight of your stay. I will definitely get with the proper departments regarding the water temps, AC issues and the cleanliness of the room. For future reference please call down to the desk should you have any concerns, and we could accommodate better. Should your travels bring you back we would love the chance to host you again.

Dear Juan,Thank you for taking the time to leave us a review from your most recent stay. We are happy to hear the location worked out great for you. Should your travels bring you back to San Antonio. We would love to host again!

Dear Rigoberto, Thank you for taking the time to leave us a review from your most recent stay. I send my most sincere apologies for the inconvenience this may have caused you. We understand your concerns with the nearby construction and are hopeful that our Plaza area will be done by the end of year '26. I will be getting in touch with the proper department for your other concerns regarding the air fresheners and cleanliness of the room. Should your travels bring you back to stay with us, we would love the chance to host you again.

Dear Danelle,We greatly appreciate your wonderful review! It pleases us to hear that you enjoyed your stay on the historic side of our hotel. We appreciate your feedback regarding the towels and balcony access, and we'll certainly take this into consideration for future improvements. Should your travels bring you back to San Antonio, we would love to host you again!

Dear Jessie,Thank you for taking the time to leave a rating! Your feedback is important to us, and we'd like to hear more about what we could do to earn a better rating from your expectations. Please feel free to reach out to us directly and ask for ext. 6060. We hope to have the opportunity to host you again, should your travels bring you back to San Antonio.

Dear Kitty,Thank you sharing your experience with us from your most recent stay. We are delighted to hear that you found our first floor stunning and appreciated the historic charm our hotel has to offer. However, we are truly sorry to learn about the issues you encountered on the other floors. Your feedback regarding the condition of the carpets, air conditioning and wall cleanliness is very important to us. We strive to maintain the historic beauty of our property while ensuring a comfortable and pleasant stay for our guests. Please be assured that we will address these concerns with the proper departments to improve the quality of our accommodations. We hope to have the opportunity to host you again, should your travels bring you back to San Antonio!

Hi Susan,Thank you for taking the time to leave us such great feedback. It's certainly a privilege to be in such a historically rich area for us. We're thrilled you enjoyed your stay and hope to welcome you back in the near future!

Dear Anita,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations and we appreciate you bringing these issues to our attention. The inconvenience caused by the water temperature fluctuating and not having access to request car through your phone is duly noted and has been brought to the proper department's attention! Your feedback is invaluable to us, as it helps us improve our services. We hope to have the opportunity to gain your confidence in us to stay again, should your travels bring you back to San Antonio.

Hi Irisbel,Thank you for taking the time to leave us an outstanding rating. Should your travels bring you back to San Antonio, we would love to welcome you back for another great stay!

Dear Shelia,Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay at our hotel despite the ongoing construction in the area We appreciate your note about the pillows, and we'll certainly take that into consideration for future improvements. Should your travels bring you back to San Antonio, we would love to welcome you back for another fantastic stay!

Liebe Monika, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben.Bezüglich des Zimmerservices und der Hilfe beim Gepäck entschuldigen wir uns für etwaige Unklarheiten oder Unannehmlichkeiten. Unser Ziel ist es, außergewöhnlichen Service zu bieten, und wir werden unsere Verfahren überprüfen, um sicherzustellen, dass wir die Bedürfnisse unserer Gäste besser erfüllen. Wir freuen uns, dass Ihnen unsere tolle Lage gefallen hat und hoffen, dass Sie darüber nachdenken, uns in Zukunft eine weitere Gelegenheit zu geben, Ihnen einen noch angenehmeren Aufenthalt zu ermöglichen.

Hi Lauri,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a fantastic stay with us and that our staff, including the bartenders and GM, contributed to making your experience memorable. Providing excellent service is always our top priority, and we're delighted that we could exceed your expectations! Your appreciation means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future.

Hi Gayla,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the construction nearby and greatly appreciate your understanding and patience. The Alamo Plaza area will be left stunning and we're eager for the project to be completed. Should your travels bring you back to San Antonio, we would love the opportunity to host you again!

Dear Ritchie,We greatly appreciate you taking the time to leave us an outstanding rating from your stay with us. We would love the opportunity to host you again, should your travels bring you back to San Antonio.

Dear Alison, Thank you for taking the time to give us feedback from your most recent stay. What a wonderful connection to our historic hotel! It's guest like you who add even more depth and significance to our history. Thank you for choosing to stay with us, and we hope to welcome you back for more cherished memories in the future!

Dear Ann,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

Hi Brandon,Thank you for your lovely review! We're delighted to hear that you appreciated the craftsmanship and enjoyed a relaxing moment in our courtyard. We hope to welcome you back again soon, should your travels bring you back to San Antonio!

Dear Justin,Thank you for leaving us a review from your most recent stay. I am pleased to heat that our staff treated you well. Should your travels bring you back, we would love to host you again.

Hi Mary,Thank you for taking the time to leave us a wonderful rating from your most recent stay! We would love to welcome you back in the near future, should your travels bring you back to San Antonio.