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Hotel Indigo San Antonio Riverwalk

Star Rating
3.5 out of 5

Information

Reviews

4.2 / 5Very Good
1,609 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    San Antonio River
    9 min walk
  • Popular Location
    San Antonio Majestic Theater
    9 min walk
  • Restaurant
    Ocho
    4 min walk
  • Restaurant
    Copper Kitchen
    4 min walk
  • Airport
    San Antonio, TX (SAT-San Antonio Intl.)
    14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking, River View

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Executive Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 King Bed, Non Smoking, River View

    Room Amenities

    • River view
    • Sleeps 3
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Transfer Shower)

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Queen Beds, Non Smoking, River View

    Room Amenities

    • River view
    • Sleeps 4
    More details

About this area

San Antonio

Hotel Indigo San Antonio Riverwalk is located on the riverwalk and in an area with good shopping. River Walk and Alamo are notable landmarks, and the area's natural beauty can be seen at San Antonio Botanical Gardens and Hemisfair Park. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center. Our guests appreciate the hotel's central location.

4.4/5 guest location rating

Guests like it for

  • Walkable (368 reviews)
  • Quiet (299 reviews)
  • Easy parking (230 reviews)

What's nearby

  • Popular Location
    San Antonio River - 9 min walk
  • Popular Location
    San Antonio Majestic Theater - 9 min walk
  • Popular Location
    River Walk - 9 min walk
  • Popular Location
    Alamo - 13 min walk
  • Popular Location
    Market Square - 19 min walk

Getting around

  • San Antonio Station - 3 min drive
  • San Antonio, TX (SAT-San Antonio Intl.) - 14 min drive

Restaurants

  • Bridges Bar & Bistro — 1 min walk
  • Ocho — 4 min walk
  • Copper Kitchen — 4 min walk
  • Guillermo's — 5 min walk
  • La Panaderia — 8 min walk

About this property

Hotel Indigo San Antonio Riverwalk

Rivewalk San Antonio hotel in Downtown San Antonio, walk to San Antonio Majestic Theater
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and a seasonal outdoor pool. All 149 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Room service (during limited hours), premium bedding and free newspapers are among the other amenities available to guests.
Hotel Indigo San Antonio Riverwalk offers 149 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and microwaves can be requested.

Policies

Check-in

Check-in between 3 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 25.00, per accommodation, per day, plus a deposit of USD 75 per stay.
  • 2 per room (up to 40 lb/18 kg)

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7 and USD 25 per person (approximately)
  • Valet parking fee: USD 29.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per accommodation, per day
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from May to September.Pool access available from 8 AM to 10 PM

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 29.00 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9 AM: USD 7-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Fan
  • Free cots/infant beds
  • Heating
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Nearby things to do

Activities

Where to eat

4.2

Very Good

5 - Excellent
751
4 - Good
555
3 - Okay
189
2 - Mediocre
83
1 - Poor
31
4.3
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.3
Property condition

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

This place is definitely showing its age (although they’re starting a renovation now). However the real issue is the lack of customer service. Advertised check in is 3pm. Our room wasn’t ready until 4. This isn’t a big deal, but the front desk didn’t even acknowledge the delay. Ok,fine. Next day I step out of the shower and unroll the bath towel...2 out of the 3 towels had visible stains on them (gross). I call the front desk and her response is “so...you need more towels?”. Went to the bar one afternoon and the bartender says “what do you want?” I ask if there’s a drink menu. Her response is “no...just tell me what you want”. Bought a candy bar with a $20 bill. The night manager rings it up and says “I only have singles so that’s what you’re getting back”. Again by themselves none of these would be major (except the towel thing). It’s that clearly nobody working in this hotel knows how to empathize with the customer. There are plenty of hotels in San Antonio....avoid the hotel Indigo.

Stayed 3 nights in Dec. 2019

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

On the riverwalk But kind of far from the main riverwalk. Room was very noisy, huge gap around door. Could hear the front desk talking at 3 am.Had breakfast on a Sunday and waited for 30 minutes for a plate of scrambled eggs, saw a few people sit down wait 15 minutes for service and leave. When we had breakfast there was only 4 tables being served.

Stayed 3 nights in Dec. 2019

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

I brought attention to the mold in the bathroom ceiling. I was told they could not adjust my room price as this was a reservation Expedia. They provided me with a free breakfast and removed the $26.00 parking fee. Hotel was $235.00 including taxes and was disappointing. Carpet in hallways were very very dirty.

Stayed 1 night in Dec. 2019

3/5

  • Liked: Staff & service

Had to request the room to be cleaned due to previous guests hair in the room, on the linen, in the sink, etc

Stayed 3 nights in Dec. 2019

3/5

  • Liked: Staff & service

I liked it was on the riverwalk could walk for miles however it is located at the less busy business end . Staff was extremely great. Most everything is within walking distance. Nice patio seating . Restaurant bar was onsite limited food selections but nice for drinks &occasional meal. All properties on the river walk are expensive . Property is currently being renovated hallway carpeting very dirty and our inner curtains torn. Rest of the room appeared well cleaned . Parking $29 a day which I didn’t see prior my fault wasn’t as thorough. Staff was very accommodating and easy to speak with , valet has quick service . Microwave is available at the restaurant counter not room refrig in room store close by if want a few food options to eat in or snacks

Stayed 6 nights in Dec. 2019

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