Ratings based on 2,705 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromIllinois

Posted 28-Sep-2016
wonderful hotel and location. Hotel staff are very courteous and service is excellent.
Comment from Hotel Management
29-Sep-2016 by Troy, Hotel Management
Thank you for your kind words to our staff and great location. We hope to see you again very soon. Troy Mathews General Manager
5out of 5
by A verified traveller

Fantastic Location

Posted 26-Sep-2016
Pros: Room was big and spacious.Very Clean
Cons: Area around the elevator on the lower level ,next to bar,had a bit of a funky smell!! But bar area was really,really nice.Great spot for a drink.
Location: Lots of great places to eat and or grab a drink.
Great location,directly on the Riverwalk,close to lots of nice restaurants,shops,and other popular tourist attractions.
Comment from Hotel Management
26-Sep-2016 by Troy, Hotel Management
Thank you for your review of our hotel. I’m pleased you enjoyed our great location and spacious suites. We hope to see you again very soon. Troy Mathews General Manager
5out of 5
by A verified traveller fromAustin, Teas

Great location on the River Walk,

Posted 25-Sep-2016
Pros: Everything, as the lay-out of the room was so well planned.
Cons: The bathroom would be better by having a couple of grab-bars, as even younger people can be benefited by this item.
Location: Great location on the River Walk.Plenty to do and convenient to most of the big attractions downtown.
The room was very well arranged, comfortable bed and being on the River Walk made it an excellent location. The room was spotless with good amenities. Check-in went very well mainly due to April who was not only pleasant but helpful when I had any question. The telephone staff were friendly and very courteous. I would definitely recommend this hotel.
Comment from Hotel Management
26-Sep-2016 by Troy, Hotel Management
Hello J.R.W and thank you for taking the time to post a review of your recent stay. We sincerely appreciate your recommendation of our hotel and hope to see you again very soon. Troy Mathews General Manager
5out of 5
by A verified traveller

Posted 24-Sep-2016
Great hotel, excellent staff. Terrific location on the river walk. Best in San Antonio!
Comment from Hotel Management
26-Sep-2016 by Troy, Hotel Management
We sincerely appreciate your compliments to the hotel and our amazing staff. We hope you will be back again very soon. Troy Mathews General Manager
5out of 5
by A verified traveller

Posted 22-Sep-2016
Perfect location on river walk. Modern. Clean. Staff friendly.
Comment from Hotel Management
22-Sep-2016 by Troy, Hotel Management
I'm pleased to read you enjoyed our perfect location on the Riverwalk. Thank you for your kind words regarding our staff. We look forward to having you back again. Troy Mathews General Manager
5out of 5
by A verified traveller

Posted 21-Sep-2016
Pros: great atmosphere!
we will be back!-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Comment from Hotel Management
22-Sep-2016 by Troy, Hotel Management
Fantastic! So glad you had a good time at the hotel. We look forward to your return visit! Troy Mathews General Manager
4out of 5
by A verified traveller fromMéxico

hotel céntrico y cómodo,

Posted 20-Sep-2016
Pros: su ubicación, amplitud y comodidad camas
Cons: si, solo cambiar la alfombra de la habitación
Location: centro de San Antonio
el hotel está muy bien ubicado, en el paseo del rio, las habitaciones son amplias y las camas y ropa de cama son muy buenas y cómodas. las televisiones modernas y tiene todo lo básico solo la alfombra un poco vieja.
Comment from Hotel Management
22-Sep-2016 by Troy, Hotel Management
Thank you for your review of our hotel and your compliments to its convenient location on the Riverwalk. I'm pleased you enjoyed our spacious suites with great bedding. We hope you will be back again very soon. Troy Mathews General Manager
4out of 5
by A verified traveller fromPsrafise Valley, AZ

Ideal location to enjoy Riverwalk and downtown vib

Posted 20-Sep-2016
in town for college football game and had a blast. Everything you need is within easy walking distance.
Comment from Hotel Management
20-Sep-2016 by Troy, Hotel Management
Hi Bill and thank you for your review of the hotel. We are thrilled you enjoyed our great location and your time in San Antonio. We hope you will stay with us again. Troy Mathews General Manager
5out of 5
by A verified traveller fromHouston

Posted 19-Sep-2016
Excellent hotel located directly on the River Walk. River View suite was larger than expected with a great view. One thing to note, though this hotel has a direct exit to the River Walk, it is located on the less active section. It can be a ten minute walk to the section of the walk where most of the attractions (bars, restaurants, ect..) are located.
Comment from Hotel Management
19-Sep-2016 by Troy, Hotel Management
Thank you for your review and details regarding your stay. I'm glad you enjoyed the Riverwalk and San Antonio & we hope you will stay with us again. Troy Mathews General Manager
5out of 5
by A verified traveller fromNeath, South Wales (UK)

Great location on the Riverwalk

Posted 19-Sep-2016
Lots of bars, restaurants and shops located within walking distance along the river.
Comment from Hotel Management
19-Sep-2016 by Troy, Hotel Management
Hello Neil and thank you for taking the time to post a review. We are so pleased you enjoyed our great location directly on the Riverwalk and we look forward to having you back again. Troy Mathews General Manager