Title: Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Travelers start their day with a hearty breakfast buffet at this San Antonio hotel, then cool off with a refreshing dip in the outdoor pool ## Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG ![Reception - Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG (San Antonio)](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/39a575ab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, soundproofing, iron/ironing board, free WiFi - Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG (San Antonio)](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/88ea9ce5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG (San Antonio)](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/db58b954.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG (San Antonio)](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/98747b3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG (San Antonio)](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/88d3a934.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Holiday Inn Express & Suites San Antonio NW - Medical Area captures the city's vibrant energy. Guests can enjoy a satisfying breakfast buffet each morning, work out in the fitness center, or relax with a swim in the outdoor pool. ## Reviews 7.4 Good ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=2233206&PinnedHotelID=2233206&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=2233206&PinnedHotelID=2233206&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2233206&PinnedHotelID=2233206&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2233206&PinnedHotelID=2233206&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2233206&PinnedHotelID=2233206&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2233206&PinnedHotelID=2233206&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2233206&PinnedHotelID=2233206&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2233206&PinnedHotelID=2233206&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible) ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/9740a82d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Communications Accessible) 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Private bathroom Shower/tub combination - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub) ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/9de286f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub) 7.0 Good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Private bathroom Shower/tub combination - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) ![Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/6cb6d99f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Private bathroom Shower/tub combination - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/bb4fc9da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.8 Good 29 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Private bathroom Shower/tub combination - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/52315d19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Private bathroom Shower/tub combination - 300 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/65e43678.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.8 Excellent 19 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Private bathroom Shower/tub combination - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/c86b1d66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 8.0 Very good 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Sofa bed Hair dryer Private bathroom - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/c2c9a040.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Sofa bed Hair dryer Private bathroom - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Queen Beds ![Suite, 2 Queen Beds](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/b92afd8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Sofa bed Hair dryer Private bathroom - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2240000/2233300/2233206/2f09ee40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Sofa bed Hair dryer Private bathroom - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Antonio-Hotels-Holiday-Inn-Express-Suites-San-Antonio-NW-Medical-Area.h2233206.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Antonio-Hotels-Holiday-Inn-Express-Suites-San-Antonio-NW-Medical-Area.h2233206.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.48361%2C-98.53558&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zGXdAs82j8CF8-_c34gb56x58hc=) 102 Spencer Lane, San Antonio, TX, 78201 #### What's nearby - Methodist Hospital Texsan \- 19 min walk \- 1.6 km - Wonderland of the Americas Mall \- 2 min drive \- 3.0 km - First Unitarian Universalist Church \- 2 min drive \- 3.8 km - Dellview Park \- 3 min drive \- 4.5 km - River Walk \- 8 min drive \- 10.9 km #### Getting around - San Antonio Station - 15 min drive - San Antonio International Airport (SAT) - 15 min drive #### Restaurants - ‪McDonald's - ‬13 min walk - ‪Bill Miller Bar-B-Q - ‬4 min walk - ‪Taquitos West Avenue - ‬16 min walk - ‪Starbucks - ‬2 min walk - ‪Whataburger - ‬17 min walk ## About this property ### Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Hotel near River Walk You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli. You'll also find perks like: - An outdoor pool - Free self parking - Coffee/tea in the lobby, a banquet hall, and tour/ticket assistance - A front-desk safe, free newspapers, and a 24-hour front desk Room features All 80 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with premium channels - Reusable coffee/tea filters, refrigerators, and microwaves ## Similar properties ![Suite, 2 Queen Beds](https://images.trvl-media.com/lodging/3000000/2230000/2221500/2221423/74cbbffb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn and Suites Near Medical Center San Antonio - Pool - Hot tub - Breakfast included - Parking included 7.2 Good 1,850 reviews CA $74 CA $92 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=2221423&PinnedHotelID=2221423&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily on-the-go breakfast](https://images.trvl-media.com/lodging/12000000/11750000/11744300/11744297/63a40a4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, San Antonio Medical Center, TX Medical Center District - Pool - Breakfast included - 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Pool - Breakfast included - Pet friendly - Parking included 6.8 1,004 reviews CA $72 CA $84 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1855506&PinnedHotelID=1855506&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/340000/330600/330588/e9167f57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta ES Suites San Antonio Northwest - Medical Center Vance Jackson - Pool - Breakfast included - Pet friendly - Parking included 8.2 Very good 1,001 reviews CA $92 CA $108 total includes taxes & fees Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=330588&PinnedHotelID=330588&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1150000/1145500/1145435/5aeccdfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton San Antonio Airport Uptown - Pool - Breakfast included - Free airport shuttle - Pet friendly 8.6 Excellent 1,053 reviews CA $94 CA $114 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1145435&PinnedHotelID=1145435&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 9:00 AM - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Outdoor pool ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (50 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 4 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Free local calls - Iron/ironing board - Phone - Reusable coffee/tea filters - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector ### We should mention Pool access available from 10:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel San Antonio-Medical Area Holiday Inn Express San Antonio-Medical Area Holiday Inn Express Suites San Antonio NW Medical Area Holiday Inn Express Suites San Antonio NW Medical Area by IHG ## Frequently asked questions ### Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG? ### Is Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG? ### What time is check-out at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG? ### Where is Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.4 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 360 8 - Good 263 6 - Okay 165 4 - Poor 108 2 - Terrible 110 ## Reviews ### 10/10 Excellent #### Michelle Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities For the price Very clean. Breakfast was very good. Staff very friendly. ##### Michelle Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Clint Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great! Room was clean and very spacious. ##### Clint Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Bernadine Oct 10, 2025 Great room ##### Bernadine Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Marquitos Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service,clean and quiet .Easy access to I-10\. Enjoyed my stay. ##### Marquitos Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Stephanie Sep 3, 2025 Liked: Cleanliness, amenities Great room and service ##### Stephanie Stayed 1 night in Aug 2025 ### 6/10 Okay #### Alyssa Oct 26, 2025 Liked: Staff & service The front desk staff were really nice and helpful and friendly. The overall feel was not super clean and kinda run down. ##### Alyssa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tiffany Sep 28, 2025 Liked: Staff & service Hotel is was dirty in the elevator and rooms need to be update but other than that it was good. Beds were super comfortable, rooms clean, breakfast was good. The area just isn't great. ##### Tiffany Stayed 1 night in Sep 2025 ### 6/10 Okay #### Jaime Oct 26, 2025 Liked: Staff & service Disliked: Cleanliness Friendly staff. Cleaning and maintenance needs to be more thorough. Extra suite room had no lighting. ##### Jaime Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Zain Oct 18, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Parking lot is in terrible conditions and dry walls are falling apart. Only upside was that the Front desk staff was very helpful and kind ##### Zain Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Laura Oct 1, 2025 Disliked: Amenities, property conditions & facilities Property is outdated, in need of some repairs and or tlc. Coffee was good, breakfast not so much. Nice staff. ##### Laura Stayed 1 night in Sep 2025 ### 6/10 Okay #### Bryan Sep 10, 2025 Room had musty odor. Staff polite and friendly. Very helpful. Older area and neighborhood. ##### Bryan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Amir Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Amir Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Larry Sep 7, 2025 Liked: Staff & service The staff was very friendly and professional. Breakfast was very good. Room was clean. The hallways, entryway floors looked to need a mop and vacuum. Don’t know if there was not enough staff or what. Place was a little worn, but otherwise presentable. ##### Larry Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Autumn Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this clean hotel staff is friendly rooms are spacious ##### Autumn Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Autumn Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and friendly staff ##### Autumn Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Alica Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i will be staying there my next visit to san antonio i loved the area and the motel itself several good restaurants close by ##### Alica Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Christopher Jun 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place, hot breakfast ##### Christopher Stayed 1 night in Jun 2024 ### 4/10 Poor #### Gracie Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great customer service. Room was clean and organized only downfall was the TV was not working and staff was not able to fix it on the stay or exchange to another room. ##### Gracie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### maricela gonzalez May 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a great experience, I love everything breakfast, room, service, was excellent ##### maricela gonzalez Stayed 1 night in May 2024 ### 6/10 Okay #### Alberto May 27, 2025 Liked: Cleanliness, property conditions & facilities Rooms are clean; but room had a mildewy odor. Bed was comfortable. Door to hallway had huge gaps around the frame which let a lot of light and sound into room. Appreciated the free breakfast; food was just ok though. Overall good hotel to spend a night or two only. ##### Alberto Stayed 1 night in May 2025 ### 10/10 Excellent #### Joe Apr 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This is nice and convinient where the location is to Downtown. ##### Joe Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Roxy Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fast and easy check inn ##### Roxy Stayed 1 night in Jul 2024 ### 4/10 Poor #### Monya Nov 9, 2025 Disliked: Cleanliness, property conditions & facilities The staff was pleasant and helpful with the check in process. However, this Holiday Inn is in much need of a thorough deep cleaning and basic maintenance repairs. Everything… the carpet in the halls, the tile floors in the lobby, the elevator interior, all of it was covered in grime. There were many areas of missing ceiling tiles and broken floor tiles. The dining area had cloth furniture which could use a cleaning, as you could see stains from the repetitive areas they have been touched likely for moving chairs to be seated. The hotel room was suitable for staying just the one night. It smelled very strongly of Lysol Disinfectant spray. The floor tiles were visibly lifting in more than one area. The surface areas (sink, toilet, shower) were all visibly clean. The sheets and pillows on the bed were fresh, however the top cover on both beds appeared as if they were well over due on changing. (I am aware these do not get changed daily or weekly, but it was clear these may have been on for longer than weeks.) I typically do not remark on minor inconveniences, however this is the first time my experience at a Holiday Inn property was really subpar. I am usually brand loyal, as they are for the most part reliably clean. ##### Monya Stayed 1 night in Nov 2025 ### 8/10 Good #### Belinda Nov 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I would recommend the facility ##### Belinda Stayed 1 night in Nov 2023 ### 6/10 Okay #### RAUL May 16, 2024 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness GOOD STAFF, TERRIBLE CLEANLINESS. Main hallways with same garbage and CIGARRETTE BUTTS stretched on the floor for two days. ##### RAUL Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [Hilton DFW Lakes Executive Conference Center](https://www.expedia.ca/Dallas-Hotels-Hilton-DFW-Lakes-Executive-Conference-Center.h6039.Hotel-Information) > > [Omni Frisco Hotel at The Star](https://www.expedia.ca/Dallas-Hotels-Omni-Frisco-Hotel.h18919478.Hotel-Information) > > [Grand Hyatt DFW - Connected to the airport](https://www.expedia.ca/Dallas-Hotels-Grand-Hyatt-DFW.h1209294.Hotel-Information) > > [The Woodlands Waterway Marriott Hotel & Convention Center](https://www.expedia.ca/Conroe-Hotels-The-Woodlands-Waterway-Marriott-Hotel-Convention-Center.h907442.Hotel-Information) > > [The Westin At The Woodlands](https://www.expedia.ca/Conroe-Hotels-The-Westin-At-The-Woodlands.h13173066.Hotel-Information) > > [Hotels in Sault Ste. 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