expedia

Photo gallery

Featured image
Outdoor pool, pool loungers
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHenry B. Gonzalez Convention Center1 min walk
    Popular LocationAlamo7 min walk
    Popular LocationLa Villita7 min walk
    AirportSan Antonio, TX (SAT-San Antonio Intl.)11 min drive

Choose dates to view prices

  • Club Room, 1 King Bed

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsClub Room, 1 King Bed
  • Room, 1 King Bed, Corner

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Corner
  • Club Room, 2 Double Beds

    4.6/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsClub Room, 2 Double Beds
  • Room, 1 King Bed, Accessible, Bathtub

    4.4/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 1 King Bed
  • Room, 1 King Bed (High Floor)

    4.5/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 1 King Bed (High Floor)
  • Room, 1 King Bed, Accessible (Shower)

    4.4/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 1 King Bed, Accessible (Shower)
  • Room, 2 Double Beds, Accessible, Bathtub

    4.5/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Accessible, Bathtub
  • Room, 2 Double Beds, Accessible (Shower)

    4.4/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Accessible (Shower)
  • Room, 2 Double Beds

    4.6/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds
  • Room, 2 Double Beds (High Floor)

    4.6/5 guest room rating

    Room amenities

    • 336 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds (High Floor)

About this area

San Antonio

Located in San Antonio, Grand Hyatt San Antonio is connected to the convention centre. River Walk and Alamo are notable landmarks, and travellers looking to shop may want to visit Shops at Rivercenter. Enjoy an event or a match at Alamodome, and consider making time for San Antonio Zoo and Aquarium—a top attraction that's not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as cave exploring and skydiving in the area. Guests appreciate the hotel's location for the sightseeing.
Visit our San Antonio travel guide
Popular Location

What's nearby

  • Henry B. Gonzalez Convention Center - 1 min walk
  • River Walk - 7 min walk
  • Alamo - 7 min walk
  • La Villita - 7 min walk
  • Tower of the Americas - 12 min walk

Getting around

  • San Antonio Station - 12 min walk
  • AirportSan Antonio, TX (SAT-San Antonio Intl.) - 11 min drive

Restaurants

  • Perks Coffee and More — 1 min walk
  • Bar Rojo — 1 min walk
  • Yard House - 3 min walk
  • Pat O'Brien's - 5 min walk
  • The River's Edge Cafe + Patio Bar - 6 min walk

About this property

Grand Hyatt San Antonio

Eco-friendly hotel connected to the convention centre in Downtown San Antonio, walk to River Walk
A restaurant, an outdoor pool and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a conference centre are on-site. All 1003 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include pillowtop, room service (during limited hours) and premium bedding.
Grand Hyatt San Antonio offers 1003 forms of accommodation with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 38 per night
  • Valet parking: USD 49 per night
  • Electric car charging station
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 2-10 for adults and USD 2-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (115000 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in between 4 PM and 1 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 2.54 per accommodation, per night.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 2 and USD 10 for adults, and USD 2 and USD 10 for children (approximately)
  • Self-parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Service fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: only dogs weighing 50 pounds and under or 2 dogs under a combined weight of 75 pounds are permitted. The fees for stays of up to 6 nights is USD 100 per stay; stays for 7 to 30 nights an additional USD 100 cleaning fee will be charged; for stays of 30 or more nights a fee will be assessed at the hotel's discretion.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Hyatt San Antonio Hotel
Grand Hyatt San Antonio
San Antonio Hyatt
San Antonio Grand Hyatt
Hyatt San Antonio
Grand Hyatt San Antonio Hotel San Antonio
Grand Hyatt San Antonio Hotel
Grand Hyatt San Antonio San Antonio
Grand Hyatt San Antonio Hotel San Antonio

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt San Antonio and receive a full refund?
Yes, Grand Hyatt San Antonio offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt San Antonio cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hyatt San Antonio?
As of Oct 29, 2020, prices found for a 1-night stay for 2 adults at Grand Hyatt San Antonio on Nov 22, 2020 start from CA $197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hyatt San Antonio have a pool?
Yes, this property has an outdoor pool.
Is Grand Hyatt San Antonio pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Hyatt San Antonio?
Self-parking is available for USD 38 per night. Valet parking is available for USD 49 per night.
What time is check-in at Grand Hyatt San Antonio?
Check-in is from 4 PM to 1 AM.
What time is check-out at Grand Hyatt San Antonio?
Checkout is at 11 AM.
Where is Grand Hyatt San Antonio located?
Located in Downtown San Antonio, this eco-friendly hotel is steps away from Shops at Rivercenter and LEGOLAND® Discovery Center San Antonio. River Walk and Alamo are also within 10 minutes. San Antonio Station is 12 minutes by foot.
4.4
Excellent
5 - Excellent
857
4 - Good
308
3 - Okay
91
2 - Poor
51
1 - Terrible
27

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like this hotel. I used to think that the hotel according to its brand name is modern and upscale , the rating is good , but I was surprised when I saw the room is old. The pillows are uncomfortable, the bed is old and torn from the side. The bathroom is old , the shower head is small and old , the drainage of bathtub water needs time to go down. The hotel has No View on the River Walk and a little far from the center of River Walk . Also, when I came home, I was surprised that the hotel charged me twice by wrong , as incidentals, and then I called them and they canceled the second day. The hotel and room are not worth the high price of $160. I will not book again with this hotel.
Stayed 2 nights in Oct 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Overall a horrible property that is run down and way overprice.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s wonderful to see The Grand Hyatt still holds the torch for an excellent service! We felt welcomed from arrival and catered for the entire stay! Thank you!
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Place was clean. All safety precautions in place.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Grand Hyatt has set standards inline with the CDC guidelines for the COVID-19 pandemic. Touchless check-in and out, a bellman that handles your luggage cart with gloves which avoids guests cross-contamination. All measures taken to insure guests remain safe during their stay.
Stayed 2 nights in Sep 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code