COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Grand Hyatt San Antonio River Walk

Photo gallery for Grand Hyatt San Antonio River Walk

Featured Image
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Grand Hyatt San Antonio River Walk

Grand Hyatt San Antonio River Walk

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
600 E Market St, San Antonio, TX, 78205

Explore the area

  • Popular LocationRiver Walk7 min walk
  • Popular LocationAlamo7 min walk
  • Popular LocationMarket Square18 min walk
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)11 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, Grand Hyatt San Antonio River Walk is connected to the convention center. River Walk and Alamo are notable landmarks, and travelers looking to shop may want to visit Shops at Rivercenter. Check out an event or a game at Alamodome, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Henry B. Gonzalez Convention Center - 1 min walk
  • Shops at Rivercenter - 3 min walk
  • River Walk - 7 min walk
  • Alamo - 7 min walk
  • Market Square - 18 min walk

Getting around

  • San Antonio Station - 12 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • Perks Coffee and More — 1 min walk
  • Bar Rojo — 1 min walk
  • Fogo de Chao Brazilian Steakhouse — 3 min walk
  • Maria Mia Mexican Bistro — 3 min walk
  • Yard House — 3 min walk

About this property

Grand Hyatt San Antonio River Walk

Eco-friendly hotel connected to the convention center in Downtown San Antonio, walk to River Walk
A restaurant, an outdoor pool, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 1003 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Pillowtop beds, premium bedding, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Grand Hyatt San Antonio River Walk offers 1003 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 8-25 for adults and USD 2-10 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (115000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 2.54 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 25 for adults, USD 2 and USD 10 for children (approximately)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Service fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: only dogs weighing 50 pounds and under or 2 dogs under a combined weight of 75 pounds are permitted. The fees for stays of up to 6 nights is USD 100 per stay; stays for 7 to 30 nights an additional USD 100 cleaning fee will be charged; for stays of 30 or more nights a fee will be assessed at the hotel's discretion.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Hyatt San Antonio
Grand Hyatt San Antonio Hotel
San Antonio Grand Hyatt
Grand Hyatt San Antonio Hotel San Antonio
Hyatt San Antonio
San Antonio Hyatt
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Grand Hyatt San Antonio
Grand Hyatt Antonio River Walk
Grand Hyatt San Antonio River Walk Hotel
Grand Hyatt San Antonio River Walk San Antonio
Grand Hyatt San Antonio River Walk Hotel San Antonio

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 924 out of 1458 reviews
5 - Excellent 63%
Rating 4 - Good. 328 out of 1458 reviews
4 - Good 22%
Rating 3 - Okay. 94 out of 1458 reviews
3 - Okay 6%
Rating 2 - Poor. 78 out of 1458 reviews
2 - Poor 5%
Rating 1 - Terrible. 34 out of 1458 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly, very accommodating
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice. Walking distance
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, close to everything
Stayed 4 nights in Jul 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were very excited going into this hotel at first because it was the first time we stayed at a 4 star hotel as a family (we’re very “Holiday Inn” kind of people). Right off the bat, the room I reserved for four months in advanced was sold out and now we have a king room instead of two double beds. There are four of us, so I showed my frustration and they offered a rollaway twin which is the uncomfortable bed I slept in during our three night stay while my family slept on the king. Two of our towels in the room had some black “soot” like substance on them and had to ask for new ones. Our toilet stopped working, so I decided to fix this problem myself and took the tank lid off and got it working. This is also the first time in a while we stayed at a hotel that didn’t offer a continental breakfast. We went to their on site restaurant and excited to see kids ate free. When we got there, we were told we could seat ourselves. There were five empty tables, but all had dirty plates and paid checks still on them. We waited 10 minutes next to one of these dirty tables just to get someone to to clean a table for us to sit on. It took another 10 minutes to get a waiter. My wife’s burger and fries were good, but my Caesar salad was very mediocre. I felt the $40 bill was most shocking (kids ate free and we all had water). Poor service and expensive. The whole experience was very disappointing. Bellagio prices at a sub par Holiday Inn experience.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Staff & service
The towels only have 3 in the bathoom. The air conditioner is not cool. No shower mat. The bathroom smells like wet clothes
Stayed 1 night in Jul 2021