Title: Beautiful Apartment at The Botanical Gardens #1 - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Beautiful Apartment at The Botanical Gardens #1 Family-friendly apartment with kitchen, near San Antonio River ## Photo gallery for Beautiful Apartment at The Botanical Gardens #1 ![Outdoor dining - Beautiful Apartment at The Botanical Gardens #1 (San Antonio)](https://images.trvl-media.com/lodging/21000000/20900000/20892800/20892716/69c46275.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Smart TV, video games, offices - Beautiful Apartment at The Botanical Gardens #1 (San Antonio)](https://images.trvl-media.com/lodging/21000000/20900000/20892800/20892716/c301be43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Beautiful Apartment at The Botanical Gardens #1 (San Antonio)](https://images.trvl-media.com/lodging/21000000/20900000/20892800/20892716/193b8e2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Beautiful Apartment at The Botanical Gardens #1 (San Antonio)](https://images.trvl-media.com/lodging/21000000/20900000/20892800/20892716/75de261f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, video games, offices - Beautiful Apartment at The Botanical Gardens #1 (San Antonio)](https://images.trvl-media.com/lodging/21000000/20900000/20892800/20892716/cf041d40.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies In the exclusive neighborhood of Alamo Heights, this three-bedroom apartment is a tranquil retreat. With its proximity to the Botanical Gardens and Brackenridge Park, enjoy BBQs in the spacious yard or unwind with arcade games inside. This 1000 square foot home features cable TV, high-speed internet/WIFI, washer and dryer for ultimate comfort. ## Reviews 8.8 Excellent ### Entire apartment 3 bedrooms2 bathroomsSleeps 91005 sq ft ## Popular amenities - Kitchen - Washer - Dryer - Pet friendly - Free WiFi - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Beautiful Apartment at The Botanical Gardens #1 This beautiful apartment is located in the exclusive and peaceful neighborhood of Alamo Heights. Adjacent to the Botanical Gardens and within walking distance of the SA Zoo, Brackenridge Park, SA Country Club, Fort Sam Houston and only 10 mins drive to Downtown. It is remodeled with wood and tile floors, ceiling fans in all rooms, custom all tile shower and includes Arcade & games. Outside the apartment there is a BBQ grill, sitting area and lots of reserved parking space. This three-bedroom, 1000 square foot home, has everything you may need. Cable TV, high speed internet/ WIFI, washer and dryer & Arcade. The 3 bedrooms can comfortably sleep 7 guests plus you will have an additional queen size air mattress. This home can accommodate a total of 9 guests. The high ceilings and skylights make this a bright and inviting space. This apartment is remodeled with wood and tile floors, ceiling fans in all rooms, custom all tile shower and includes Arcade & games to have fun while inside this home. Outside the apartment there is a huge yard with BBQ grill & sitting area and lots of reserved parking space. I can assure you will love it! You are welcome to enjoy the apartment in its entirety from the kitchen to the yard. You have 2 reserved parking spots within the complex and plenty more off street. Located in a quite area inside Alamo Heights of San Antonio, right behind the Botanical Gardens and near the University of the Incarnate Word. Apartment is walking distance to the San Antonio Zoo, Brackenridge Park, San Antonio Country Club and only 10 mins drive to downtown San Antonio. • Check in is at 3pm. No keys are required. • Checkout is at 10am. No keys are required. \- Early check in & Late check-out might be possible for an additional fee (Please ask for an approval first) I will be more then happy to assist with any issue. I live 10 minutes away and will gladly help with any need. While you're here, the apartment is yours to enjoy and interaction with me is up to you! You can use the keypad entry to access the home and I will send you the access code upon arrival. Once you have settled in, do not forget to check out my list of top recommended sites to enjoy while you are in the Alamo city. I want your stay to be as pleasant as possible so please don't hesitate to contact me via the app. Notes: \- This is Apartment #1 in the complex (First floor, the apartment to the left of building) \- Apartment is 100% non-smoking. \- Highchair and Pack n Play are available upon request. \- There is a spacious BBQ area on the back of the building. \- Parties are NOT allowed! \- We ARE pet friendly for up to two pets, but we need to know if you will be traveling with furry companions. We charge a $50 flat cleaning fee for the stay, to account for the additional time necessary to clean in these cases. \- During your stay, I can connect you with recommended high-quality professionals who provide in-home treatments such as massages, facial treatments or private dining with a private chef. Feel free to ask me about it. ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Parking on site ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Ice maker - Kitchen island - Microwave - Oven - Paper towels - Refrigerator - Spices - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room - Separate dining area ### Entertainment - Games - Smart TV with cable channels - Video games ### Outdoor areas - Barbecue grill - Fenced yard - Garden - Outdoor furniture ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Office ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - 2 pets total (up to 50 lbs per pet) ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Things to do - Arcade/game room ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Garden - Unit size: 1,005 square feet ## Similar properties ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/101000000/100510000/100509800/100509703/637805dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Walk to Botanical Gardens, pets, fenced backyard, playground, PS4, free parking Mahncke Park - Kitchen - Washer - Dryer - Pet friendly 9.4 Exceptional 12 reviews CA $173 CA $487 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=100509703&PinnedHotelID=100509703&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, books](https://images.trvl-media.com/lodging/109000000/108480000/108476300/108476237/c18b4206.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Bohemia - 5 Star Location - Convenience and Comfort - Free L2 EV Charging Mahncke Park - Kitchen - Washer - Dryer - Free WiFi 9.8 Exceptional 6 reviews CA $130 CA $459 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=108476237&PinnedHotelID=108476237&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/114000000/113400000/113393800/113393790/6d25026f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Play & Stay Escape-Charming 2-bedroom apartment in the heart of San Antonio. 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Mahncke Park - Kitchen - Washer - Dryer - Pet friendly [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=109573949&PinnedHotelID=109573949&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=20892716&PinnedHotelID=20892716&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=20892716,100509703,108476237,113393790,112316262) ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Guests will receive an access code You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Access methods Access code ### Pets Pets allowed Service animals are welcome, and are exempt from fees 2 total (up to 50 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Long-term renters welcome Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Beautiful Home Botanical Gardens Apartment San Antonio Beautiful Home Botanical Gardens Apartment Beautiful Botanical Garns Beautiful Home at the Botanical Gardens d6592e99-b98b-4250-a8d5-4ddf2c6cf553 ## About the area Mahncke Park, a neighborhood in San Antonio, is home to this apartment. Market Square and North Star Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit San Antonio Zoo and Aquarium. Looking to enjoy an event or a game? See what's going on at Alamodome or Frost Bank Center. [Visit our San Antonio travel guide](https://www.expedia.ca/San-Antonio.dx178303) [View more Apartments in San Antonio](https://www.expedia.ca/San-Antonio-Apartments.d178303-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.45665%2C-98.45889&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FUWNiqGfHfjynw6U5hZM5LMQjD8=) San Antonio, TX ### What's nearby - ![Holy! This thing is cargo plane is massive! It weighs 350,000 lbs empty! ](https://images.trvl-media.com/place/3077/49f2c05b-0925-474d-ab9b-5e3511c8bb53.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Joint Base San Antonio 2 min walk \- 0.2 km - ![San Antonio Botanical Gardens featuring a park, a pond and modern architecture](https://images.trvl-media.com/place/507248/a42e909a-682e-4662-adcb-ce5aec227980.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Antonio Botanical Gardens 8 min walk \- 0.8 km - ![Witte Museum which includes interior views](https://images.trvl-media.com/place/502613/6e8e2c0b-7338-47e9-8adb-860da5686159.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Witte Museum 15 min walk \- 1.3 km - ![San Antonio, Texas, USA cityscape at the River Walk](https://images.trvl-media.com/place/553248621532643645/632bd942-bd19-4647-9183-a0f48225330d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Antonio River 15 min walk \- 1.3 km - ![San Antonio Zoo and Aquarium showing a statue or sculpture and signage](https://images.trvl-media.com/place/502635/8dfbed60-653f-4096-b4fc-184ae1f3220e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Antonio Zoo and Aquarium 3 min drive \- 1.9 km ### Getting around - San Antonio Station 13 min drive - San Antonio International Airport (SAT) 9 min drive ### Restaurants - P. Terry's Burger Stand 14 min walk - Whataburger 15 min walk - Rocco Dining Facility 4 min walk - Chipotle Mexican Grill 16 min walk - The Cottage Irish Pub 15 min walk ## Frequently asked questions ### Is Beautiful Apartment at The Botanical Gardens #1 pet-friendly? ### How much does it cost to stay at Beautiful Apartment at The Botanical Gardens #1? ### How much is parking? ### What time is check-in at Beautiful Apartment at The Botanical Gardens #1? ### What time is check-out at Beautiful Apartment at The Botanical Gardens #1? ### Where is Beautiful Apartment at The Botanical Gardens #1 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Beautiful Apartment at The Botanical Gardens #1 Reviews ## Reviews ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 50 8 - Good 32 6 - Okay 10 4 - Poor 1 2 - Terrible 3 ### 9.2 Cleanliness ### 8.4 Location ### 9.4 Property conditions & facilities ## Reviews ### 10/10 Excellent #### Gloria Aug 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It’s a great place to stay! Clean, safe, 3 bedrooms 2 baths.. perfect for 2 couples and 4 kids… great communication with the host. 10/10… ##### Gloria Stayed 1 night in Aug 2025 ### 10/10 Excellent #### STEVEN G. Apr 8, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great home to stay at. Nice property. Plenty of space. Good bedrooms. 2 full bathrooms is a plus. ##### STEVEN G. Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Arthur B. Mar 17, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Springbreak weekend I was very comfortable at this location everything inside was very neat, clean and sizable for a full family outside was quiet and peaceful hardly any traffic definetly would book again if i visit this town loved it!!!! ##### Arthur B. Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lorna H. Nov 12, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect location We were in town to see our son play at University of Incarnate word, this place was a perfect location to the school. The house was very clean and comfortable. Daniel our host was very attentive. Great Irish bar near by! Will definitely book again. ##### Lorna H. Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jose V. Sep 5, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Location of the apartment was in a quiet neighborhood, very cozy and clean. Overall great experience. ##### Jose V. Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Sonny M. Apr 28, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very accommodating Property was exactly as the listing described. Owner did a great job on making us feel welcome and we enjoyed the convenience of being close to the Botanical Gardens. Great place. ##### Sonny M. Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Heather A. Dec 5, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family stay The stay was great. The location was easy to find and the host was very cooperative. There was a bit of noise from the neighbors at night which made it difficult at night but not the fault of the host. ##### Heather A. Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Michael B. Apr 16, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### One night stay fro wedding The unit was very clean and we had no issues getting in. Super convenient for the wedding we were attending at the botanical gardens ##### Michael B. Stayed 1 night in Apr 2025 ### 8/10 Good #### Chris M. May 11, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Close to everything No issues, first time in SA so can’t compare to much. ##### Chris M. Stayed 2 nights in May 2025 ### 8/10 Good #### Bryant R. Apr 28, 2024 Liked: Cleanliness, check-in, communication, listing accuracy #### Great Place To Stay! This is my third year in the row to stay. We’ve enjoyed each stay. ##### Bryant R. Stayed 4 nights in Apr 2024 ### 8/10 Good #### Aldo A. Mar 13, 2023 Liked: Cleanliness, check-in, communication, listing accuracy #### Great place Place was good ##### Aldo A. Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Glenn J., Converse Jun 28, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Decent location near to down town. Place was nice and clean. ##### Glenn J. Stayed 5 nights in Jun 2022 ### 10/10 Excellent #### Verified traveller Sep 28, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location. Clean and spacious! Great location. Clean and spacious ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Jayne S. Aug 28, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Enjoyable stay Great location with a very short walk to the botanical gardens and other great San Antonio locations nearby. Clean apartment, thoughtfully cared for. ##### Jayne S. Stayed 7 nights in Aug 2021 ### 8/10 Good #### Kirsten W. Oct 2, 2024 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Nice Nice place. But no response when we wrote the internet didn't work ##### Kirsten W. Stayed 3 nights in Sep 2024 ### 8/10 Good #### Tammy B. Oct 31, 2021 Liked: Cleanliness, check-in, communication, listing accuracy #### Overnight stay Neighborhood was a bit out of the way ##### Tammy B. Stayed 1 night in Oct 2021 ### 6/10 Okay #### Katy H. Apr 17, 2019 #### comfortable stay Easy to find and parking right in front of the apartment. Beds were comfortable and the kitchen was equipped with the basics for cooking and meals. The place was mostly clean, but a little rough around the edges with visible wear and tear and the floors were dirty - turned our socks and feet black, which surprised us because of the large cleaning fee. Overall our stay was pleasant. ##### Katy H. Stayed 1 night in Mar 2019 ### 8/10 Good #### John H., Roeland Park KS USA Feb 19, 2022 Liked: Cleanliness, check-in, communication, listing accuracy #### Nice place First floor condo.. neighbors upstairs made a lot of foot noise ##### John H. Stayed 6 nights in Feb 2022 ### 6/10 Okay #### Traci J. Jun 15, 2021 Liked: Cleanliness, check-in, communication, listing accuracy #### Upstairs neighbors Be prepared for stomping all night. My daughter had to go up and ask them to please stop at 1am and this was both nights. ##### Traci J. Stayed 2 nights in Jun 2021 ### 6/10 Okay #### Caitlin R. May 16, 2022 Liked: Check-in, communication, location #### You get what you pay for The location is great. Easy check in process. The unit has some wear and tear and doesn't look quite like the pictures. We are ok with things not being perfect because I know lots of people stay here but the two chairs in the living room were stained in a bad way. We would not sit in them. I let the property manager know and he said we could work something out and I told him to let me know what he was thinking and I didn't get a response except for the check out procedures. The smaller room with the queen bed is definitely the most comfortable! Take a fan if you're staying in the bunk bed room. It's a good spot if you're going to be out an about in San Antonio. ##### Caitlin R. Stayed 3 nights in May 2022 ### 2/10 Terrible #### Satish I. Oct 2, 2023 Liked: Cleanliness, location Disliked: Check-in, communication #### poor communication from Daniel No check in information provided till I sent a message to the property manager. Information send did not include which unit at the property. We essentially put in key code information going from door to door till the door opened. There was no response from Daniel or Debbie for any messages I sent NO HOT WATER AT THE PROPERTY - again no response from property managers I would not recommend this property to anyone because of its management team Dr Iduru ##### Satish I. Stayed 1 night in Sep 2023 ### 8/10 Good #### Tammar D., Arlington, TEXAS USA Jun 5, 2022 Liked: Cleanliness, check-in, communication, listing accuracy Disliked: Location #### Nice The neighborhood is not the best!!! .surrounding area is ok, with nice houses on one side and run down apartments throughout the area, especially on the street the unit is on. The door was unusually uncooperative but I called the property manager who offered a quick response. Host was very straight forward, not friendly at all(all about the money) not very appreciative or aware that I had a choice and chose HIS property. Inside the unit was very nice, spacious and accommodating. Really appreciated the washer and dryer in the unit, along with the pac-man game console in the kids' room. Extra linens and pillows were awesome. The people upstairs dragged the dinning chairs across the floor and made it uncomfortable sleeping a couple of nights but it was a quiet setup otherwise..I felt safe once inside in the unit. Overall, a "Nice" stay! ##### Tammar D. Stayed 5 nights in May 2022 ### 8/10 Good #### Melissa F. Oct 3, 2021 Liked: Cleanliness, check-in, communication, listing accuracy #### Nice on the inside! We came to San Antonio for my daughters graduation from basic training - I didn't know the first thing about the area or where to stay. I chose this place because it looked really nice and the price was very reasonable. It was also in between the airport and Lackland AFB. The inside was very nice and the decor was beautiful, but as to be expected obviously "used" - we know you're not going to find a perfect vacation rental and the furniture and decor here was in really good shape compared to others we have been in. We don't have little kids, but we thoroughly enjoyed taking our turns at the little arcade in the "kid" room! LOL. My mom actually stayed in that room and said the mattress on the bottom bunk was very comfortable. (she didn't try the top bunk - she's 75! haha) The towels are nice quality, and they provide full bottles of shampoo and body wash (bring your own conditioner tho!) Hand soap was in both bathrooms, some laundry detergent was available and dishwasher pods and dish soap. the dinner ware was very nice quality as well. Couch and chairs were comfortable (though the chairs did have some staining on them - again - a lot of ppl are in and out so to be expected). There is a nice area in back with picnic tables and little grills. This apartment is by the complex's dumpster, which was convenient to throw trash away, but it was kind of smelly out the front door. The neighborhood and surrounding area was a little run down, but we weren't scared or anything - we spoke to some of the neighbors and people around the area (fast food places, gas stations etc) and they all seemed very nice. Nothing stood out to make us concerned about our safety. We were in close proximity to a lot of fast food (whataburger is literally a few streets away!) gas stations and the highway. Downtown was only about 12-15 minutes away and the Riverwalk was beautiful! Highly recommend going there. The mall is clean and full of stores and little shops as well as restaurants, an aquarium, movie theater etc. so lots to do there. We ate at Margaritaville on the patio area right by the riverwalk which was nice! We loved the convenience of where the apartment was located! The owner is really nice and friendly. We liked having the door code instead of having to keep track of a key. The smart TV was great to have as well. Overall, a great experience in San Antonio and at our VRBO! ##### Melissa F. Stayed 3 nights in Sep 2021 ### 4/10 Poor #### Tim K. Apr 10, 2022 Liked: Check-in Disliked: Cleanliness, communication #### Dirty sheets and deadAnd alive bugs everywhere! Property owner admittedly MIA Upon arrival we very excited about the location. Okay neighborhood, great location! Once we checked in I received an email message from the owner through VRBO. That said “Hello! I just wanted to let you know that I will be unavailable with my cell phone this evening until Sunday. If you need anything or have any questions or needs, you can contact my secretary Brenda through the VRBO app via text message or directly at (gave me a number) and she would love to help. Have a great weekend! Daniel.” O….K….. first night there around 2:30am we were all awoken to dogs barking. Thin walls and even thinner windows, it sounded like these dogs were in the same room as us. I texted Brenda the secretary and sent her a audio video of how loud it was. She said, sorry and that she would contact the other tenants in the building about their dogs. Problem was it wasn’t the tenants it was the neighbors who leave their dogs out all night. I texted her back about 30 min later, dogs still barking and asked for a number for noise ordinance. No reply and no reply the next day asking if everything was okay, NOTHING. I ended up googling a number and the police did come out around 4am and the barking stopped until the next night. I emailed Daniel through VRBO. I thought even if he wasn’t available at least he will see the message about the dogs. I also let him know about the stained sheets and BUGS dead and alive everywhere! I received back “Wow, I am sorry this has been your experience so far. I will be speaking to Brenda and my cleaning company about the issues. I will also contact all guests about the noise level of their pets. Please let me know if there is anything I can do to make your experience better and I will try to do so, Daniel” Yes, this is nice that Daniel responded even though he would be unavailable via cell phone. I guess if it were our property and these issues arose I would be falling over myself to make sure my guests were okay. To us this response from the owner wasn’t a resolution it was a band aid. We have rented through VRBO for over 15 years and have never encountered a situation like this. ##### Tim K. Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Hector R. Dec 23, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Todo exelente Zona muy tranquila, todo fue exelente. ##### Hector R. 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