Outdoor pool, sun loungers
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Reviews of Hotel Sunset

3 out of 5
Hotel Sunset
Carretera Circunvalar Kilometro 13, San Andrés, San Andres y Providencia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 110 reviews" "
Rating 8 - Good. 28 out of 110 reviews" "
Rating 6 - Okay. 8 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family run hotel on San Andes
We loved the tranquil family run hotel. Frankly, we think it is the best place to be on the island. It is a bus ride away from the craziness of the town center. The food was delicious, the location was very pretty and tranquil, the snorkeling across the street was sweet, pool was refreshing, but most of all was the understanding of tourists needs by the staff and family! We stayed 5 nights and will remember the daily interactions with the family and thoughtfully hand picked staff. Cheers and heaps of thanks to Lindsay, Mama Marley, Gabriel (el guapo) , Usiris and Zoila and all!
Stayed 5 nights in Jan 2023
Response from Lindsay madero Archbold on Feb 14, 2023
Dear Leigh. Thanks for recommending us as the "Best family run hotel on San Andres".We are happy to read you enjoyed our location, delicious food and our personalized service. It was our pleasure to serve you and we look forward to your next stay. From the most beautiful sunsets,Sunset Family

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel in the quiet part of the island!
Stayed 5 nights in Mar 2022
Response from Lindsay Madero Archbold on Apr 3, 2022
Dear Christophe, Thanks for your kind words! Great to know you enjoyed your stay. We look forward to your next visit. From the most beautiful sunsets, Sunset family

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel and Lindsey who run the property fir the family are lovely people. Everybody who works at Hotel Sunset is warm and caring, from Soyla, who cooks your delicious food every day to our sweet and caring housekeepers. These are just the warmest people. A bit more hot water would be great and a bit more clarity about what is included in a meal or is extra (like after dinner coffee) would be helpful, but these are minor issues. This is a quiet, beautiful spot with a lovely pool and across from excellent scuba and snorkling waters. Also a great scuba school right on site. An excellent choice overall.
Stayed 5 nights in Mar 2022
Response from Lindsay Madero Archbold on Mar 22, 2022
Dear Andrew, Thanks for sharing your comments about our hotel. Great to read you enjoyed our personalized service and delicious food. Unfortunately we do not offer hot water at the hotel. The meals include soup (during lunch), a beverage, the main dish and a dessert. Additional desserts, specially if they are different from the ones included in the meal are charged as per the price in our menu. Also, you can choose our plan that includes only breakfast and order á la carte from our menu. We look forward to your next visit. From the most beautiful sunsets, Sunset family

10/10 Excellent

Dario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 3 nights in Feb 2022
Response from Lindsay Madero Archbold on Mar 8, 2022
Estimado Dario, Gracias por tu comentario. Felices de leer que disfrutaste de tu estancia en el Sunset. Te esperamos de nuevo pronto. Desde los más bellos atardeceres, Familia Sunset

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, our room was clean, comfortable and really pleasant. The one minor problem we had was fixed within about 15 minutes so really can't complain. The breakfast was excellent, lunch and other meals also. And the staff will help you in any way they can. Couldn't recommend highly enough. Many thanks, I have a feeling we'll be back!
Stayed 7 nights in Jan 2022
Response from Lindsay Madero Archbold on Feb 6, 2022
Dear Martin, Thanks for your comments! It is motivating to read you enjoyed your stay at our hotel. Sorry about the inconvenience you had and glad to hear we were able to fix it for you. We look forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the relaxing stay
everything was exactly as expected, remote, quite, nice, pool and the beach across the street.
Stayed 3 nights in Jan 2022
Response from Lindsay Madero on Feb 4, 2022
Dear Michael, We would like to thank your for your comments regarding your recent stay at our hotel. Glad to read you enjoyed our relaxing environment and we look forward to your next visit. From the most beautiful sunsets, Sunset Family

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Estuve recorriendo varios hoteles y este hotel es el peor hotel que existe en San andres ! Cuando llegamos nos hicieron llenar unos formularios de 4 páginas cada uno , veníamos cansados , fuimos a tomar la ducha y no había agua caliente y la piscina se comparte con unas clases de buseo, … el servicio es súper malo y demorado y los europeos huéspedes que se hospedan ahí son cochinos , estábamos comiendo y se tiraban pedos delante de la gente ! … el hotel queda muy retirado de las partes buenas de san Andrés y los taxistas abusan y cobran carreras de hasta 60 mil pesos ! No se los recomiendo para nada ! El señor de la recepción estaba ya alzando la vos por que yo estaba diciendo las cosas como eran ! Malo malo malo
Stayed 1 night in Jan 2022
Response from Lindsay Madero Archbold on Jan 22, 2022
Estimado Pablo, Muchas gracias por escribir tus comentarios acerca de tu reciente visita a nuestro hotel. Sentimos mucho no haber cumplido con tus expectativas. Los formularios solicitados hacen parte de los protocolos de bioseguridad del virus covid-19 cuyo objetivo es mitigar el riesgo de transmisión del mismo. La tarifa de $60.000 COP fue decretada por la gobernación del archipiélago a través de resolución. Lo estuvimos llamando a su salida de la habitación porque se le olvidó una pantaloneta y unas medias pero no pudimos contactarlo. Vamos a guardarlos en recepción y por favor contáctenos si desea estos elementos. Nuestros mejores deseos para que este año sea lleno de muchas alegrías y éxitos. Esperamos nos ofrezca una nueva oportunidad de ofrecerle nuestra atención personalizada. Desde los más bellos atardeceres, Familia Sunset

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención fue inmejorable
El principal fuerte del hotel es sin duda la atención, que fue inmejorable. Siempre amables, siempre atentos, nos ayudaron mucho con recomendaciones. Un día incluso nos permitieron tomar el desayuno más temprano porque debíamos salir, pedimos tal vez cereal y nos llevaron el desayuno completo a las 6:30 am. Fueron los mejores, la verdad. El hotel es básico, pero muy limpio y cómodo. Está bastante alejado del Centro, pero lo compensa con los atardeceres sobre el mar más bellos que verás. Ideal si se quiere escapar del bullicio y descansar. Sino, solo es cuestión de rentar un golf cart, una moto o incluso una bicicleta. Recomendadísimos.
Stayed 6 nights in Jan 2022
Response from Lindsay Madero Archbold on Jan 20, 2022
Estimado huésped, Queremos agradecerte por tus valiosos comentarios que nos invitan a seguir ofreciendo un servicio extraordinario. Nos alegra leer que disfrutaste de los bellos atardeceres justo al frente del hotel y de la tranquilidad y paz del Sunset. Esperamos regreses muy pronto. Desde los más bellos atardeceres, Familia Sunset

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, very friendly staff, they help you a lot with information about the island and services, the only thing I don't like very much is the distance to the city center, but everything else is excellent !!!
Stayed 4 nights in Nov 2021
Response from Lindsay Madero Archbold on Dec 1, 2021
Dear guest, Thanks for your comments! Great to read you enjoyed our personalized service. With the current pandemic situation, our location is perfect for those travelers that want to avoid crowded places or are seeking a peaceful and relaxing environment. We look forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family business Hotel 10/10 Best in Colomb
This is is a hotel which reviews are totally justified amazing family run hotel. Service was 10/10 The warmest welcome we have ever received. Great diving school on site, Just book you won’t be disappointed
Stayed 5 nights in Nov 2021
Response from Lindsay Madero Archbold on Nov 8, 2021
Dear John, Thanks for your comments! Great to read you enjoyed our personalized service and diving. It has been our pleasure to serve you! From the most beautiful sunsets, Sunset Family

10/10 Excellent

Kenneth Gerard, Palo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little resort was the perfect place for us to stay in San Andres. The rooms were clean and comfortable, the layout was perfect and the location and view of the ocean was fantastic. (and a great value!!) The restaurant is very good with breakfast included, and the dive shop (Sharky's) is right on site. Now, the best part is the staff.. Sunset Hotel (and the dive shop) is a family run hotel (literally) It's like staying at your favorite Auntie's house with your favorite cousins. You are a part of the family and everyone is there to genuinely help you have a great time. English is widely spoken as the family members had lived in the US. The resort is truly located where you want be away from the chaos of the downtown. The staff can arrange a motorbike or 4-wheel vehicle for you to rent (and be delivered) so you can explore the island. You can SCUBA dive or snorkel right across the street in crystal clear water. We could not imagine staying anywhere else then Hotel Sunset and will be back soon. A big thanks from Shiela and Ken to our new family at Sunset for a great visit.
Stayed 5 nights in Sep 2021
Response from LINDSAY MADERO on Oct 16, 2021
Dear Kenneth Gerard, Thanks for your comprehensive review of our hotel and welcome to the Sunset Family! Great to read you enjoyed our personalized service, location, rooms and our food. It was a our pleasure to serve you and we look forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Jonas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Totally awesome & friendly and beautiful sunset for really 🙏👏
Stayed 5 nights in Dec 2020
Response from Lindsay Madero on Jan 6, 2021
Dear Jonas, Thanks for your comments! Great to hear you had a great time at our hotel. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2020

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run small hotel in quiet location
Well managed and run small hotel in the quiet west end of San Andres Island. Very helpful and provided very useful initial information on the hotel and Island. Good facilities- pool, WiFi which worked pretty well, cable TV with some English channels, Good large breakfast with different options. Across the road from the sea. Location is excellent but also a slight detracting as a long way from any other facilities. There is a very useful bus service outside the door. However hiring a scooter or golf cart might be better. We enjoyed our stay at the hotel and San Andres.
Stayed 6 nights in Dec 2019
Response from Lindsay Madero Archbold - Manager on Jan 4, 2020
Dear Moira, Thanks very much for your kind words. Great to know you like how we manage our hotel and enjoyed our personalized service, pool, breakfast, and location. We look forward to your next visit in order to provide you with outstanding service. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect base camp for our diving trip on San Andres. The small property is peaceful, welcoming, and beautiful. The staff was incredibly accommodating, helping us with transportation arrangements and tips on things to do on the island. The location took us away from the busy commercial area of the island and provided us with the tropical getaway we were seeking. We will definitely return. While the accommodations are quaint, they were a perfect escape. We highly recommend.
Stayed 4 nights in Dec 2019
Response from Lindsay Madero - Manager on Jan 3, 2020
Dear guest, Thanks for recommending us and writing your comments regarding your recent stay at Sunset. We are elated to read you enjoyed the tranquility, beauty and personalized service of our hotel. We look forward to your next visit. From the most beautiful sunsets, Sunset Family

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Go there to scuba dive
One of the better properties on the island but still a bit rustic. Clean, comfortable, and well kept. Not able to get on WIFI and air conditioning took a while to take effect. Staff was great and very helpful. The walls don’t block much noise, so a couple issues with late night rowdy neighbors, which the staff handled. “Private Beach” does not mean sand. Coastline is mostly coral but the hotel has a prepared access point. Great for scuba and snorkeling and there’s lots of fish and fan coral. Nice pool is an alternative. Collocated with a dive shop. If diving is your thing, it’s about as convenient as it gets. On the far southwest corner of the island, which is scenic and quiet. The location makes some form of transport needed to get to downtown and the airport, both about a $15 taxi ride away. No trouble getting taxis and rented a four wheeler one day.
Stayed 3 nights in Dec 2019
Response from Lindsay Madero Archbold - Manager on Dec 22, 2019
Dear Richard, Thanks for writing a review regarding your recent visit and for recommending us for scuba divers. Great to read you enjoyed the comfort, cleanliness, and conditions of our hotel. We are sorry you had issues with guests in the next room and as you mentioned, we spoke to them. It was our pleasure serving you and we look forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, location away from town, specialized help getting every activity arranged, dive shop on site! It’s not fancy but it’s clean and comfortable- great AC! We will be back with friends!
Stayed 7 nights in Oct 2019
Response from Lindsay Madero on Oct 14, 2019
Dear guest, Thanks for your comments! Great to know you enjoyed breakfast, our location, and the onsite diving shop. We look forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place. Good Service. Quiet.
Stayed 2 nights in Sep 2019
Response from Lindsay Madero - Manager on Sep 27, 2019
Dear Joseph, Thanks for your feedback! Great to read you enjoyed our personalized service and quiet location. We look forward to your next visit! From the most beautiful sunsets, Sunset Family

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Amazing snorkeling and staff.
Having traveled extensively through out South America. Sunset Hotel was without doubt the best hotel I have stayed at. I came to San Andres for 3 nights for some relaxation and snorkeling before heading back to the USA. Sunset Hotel is perfect for anyone trying to relax. It is on the quiet south west corner of the island. There is world class snorkeling right outside the hotel and if you are lucky like me you practically have the whole reef to yourself. I saw great coral, an array of reef fish, moray eels and rays. The staff at the hotel could not be more friendly and accommodating. They arranged a scooter rental for me which allowed me to explore the island and head up to the main town for dinner(a scenic 20 min drive). The hotel has a pool, hot water (which I hear is rare on the island), the wifi does not work very well but this is an island issue. Food was good. Room was beautiful and bed very comfortable. Really if you are looking to relax and like snorkeling I could not recommend highly enough.
Stayed 3 nights in May 2019
Response from Lindsay Madero on May 21, 2019
Dear John, Thanks for your comments and for recommending us to those that want to relax and enjoy snorkeling. It motivates us to read that you consider our hotel the best of the ones you visited during your travels of South America. It was our pleasure being your host and hopefully you will visit us again soon. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. They are very friendly and go above and beyond to make sure your time on the island is enjoyable. The location is away from the busy part of the island and quiet which is what we wanted. The entire island is easy to get around either by taxi or if you rent a 4 wheeler mule or scooters. This is not a high end resort but it is clean and quiet and I think very good value for the price. I would stay here again without hesitation.
Stayed 4 nights in Jan 2019
Response from Lindsay Madero Archbold on Feb 3, 2019
Dear guest, Thanks for taking time to write your review regarding your experience at Sunset. It is motivating to read you enjoyed our service, cleanliness, location and tranquility of our hotel. We look forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This family rum hotel was great all around. The meals were good. The location is quiet and perfect for relaxing. The dive shop on site makes it easy to dive from the hotel or take a boat from the dock just up the road. They also have snorkel gear. I will stay here again when I return to the island.
Stayed 4 nights in Dec 2018
Response from Lindsay Madero on Dec 17, 2018
Dear guest, We greatly appreciate your comments. Great to read that you enjoyed our meals, location and diving. We look forward to your next visit and would like to wish you Merry Christmas and a Happy New Year. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing, I would stay here again in a heartbeat. I like that it is a smaller resort and run by a family who are very attentive to all your needs. If you are planning to dive it is perfect as one of the best spots on the island is across the street from the hotel. The dive staff are excellent, we had enrique
Stayed 7 nights in Nov 2018
Response from Lindsay Madero Archbold on Nov 20, 2018
Dear guest, Thanks for your kind words. We are delighted to read you enjoyed our property, personalized service and scuba diving. We look forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners were fantastic as well as every member of the staff. My girlfriend and I had an amazing time and the hotel was no exception. The food was great and to top it off the ocean is right outside the front gates of the property ( literally 150 feet from the room we were in. The only thing that wasn’t up to par was the WiFi which was iffy at best but that was out of the hands of the hotel proprietors. If you end up staying here and you need an honest/knowledgeable taxi driver, ask the front desk to set you up with Javier. You won’t be sorry on all counts!
Stayed 4 nights in Mar 2018
Response from Lindsay Madero on Jun 22, 2018
Dear Guest, Thanks for taking time to write your comments regarding your recent experience at our hotel. We are happy to read that you and your girlfriend had an amazing time at Sunset. We are looking forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, if you enjoy peace and silence
second time stayed at this hotel, amazing!
Response from Lindsay Madero Archbold on Apr 10, 2018
Dear Alexandre, Thank you for your comments! It was great having you here again. Looking forward to your next visit.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location for fantastic diving.
Nice hotel on quiet west side. Room was clean and adequate and air con worked fine. Even hot water! We had half board and dinner was simple but nice. Good choice for one night but wouldn’t choose for more. No other places nearby (reasonable walk) so need a scooter or reliance on busses he very 1/2 hour). Great area for diving. Used Bucanos diving center next door to south and had three great days diving with Adolpho. Didn’t try pool at Sunset...didn’t look like it had good circulation...only negative.
Response from Lindsay Madero on Mar 25, 2018
Dear William, Thanks for your feedback! Great to read you enjoyed our rooms, location and food. From the most beautiful sunsets, Sunset Family

10/10 Excellent

august, daytona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good, quiet location
For this island it is very nice and away from the center of town. Transportation is easy
Stayed 4 nights in Mar 2018
Response from Lindsay Madero Archbold - Manager on Mar 12, 2018
Dear August, Thanks for choosing our hotel and for writing your comments. It was a pleasure to serve you and we are looking forward to your next visit. From the most beautiful sunsets,

6/10 Okay

Albert, Los Angeles, CA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Few Frills but good
Location is about 20min from downtown nightlife. Great if your looking to just get away in a secluded no frills hotel. Cabs charged ($25,0000-$30,000 CP) double after 10pm to take you back ($60,000 CP). During the day you can take a bus to any part of the island ($2,200 CP) but don't keep a regular schedule. You might wait 10min or 50min. When we first arrive the room was a little disappointing but it grew on use. Good breakfast served every morning. Staff were very nice and helpful. The worst part was internet, totally nonexistent in the hotel and area.
Stayed 4 nights in Nov 2017
Response from Sunset Family on Dec 4, 2017
Dear Albert, Thanks for writing about your experience at our hotel. Great to read that you enjoyed relaxing at our swimming pool, personalized service and daily breakfasts. As you mentioned, we are outside the urban area of the island but San Andres is only 8 miles long so the distances are not really that great. I would like to apologize for the slow Internet and this lack of connectivity is one of the main problems of the island. We will continue to improve our processes and infrastructure and hopefully you will give us another opportunity to provide you with outstanding service. From the most beautiful sunsets,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Andrés 2017
It was a good relaxing trip. The Sunset Hotel is away from The hustle and bustle of city life. So I like it there. It is a plain hotel with good service.
Stayed 4 nights in Oct 2017
Response from Lindsay on Nov 17, 2017
Dear Robert, Thanks for writing an opinion about our hotel. Great to read that you had a relaxing trip and enjoyed our personalized service and location. We are looking forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Celso, Boson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We stayed 3 days at this Hotel. The staffing was extremely friendly and helpful. I really enjoyed their food as well. Can’t forget to mention it is right next to a Scuba Diving School $43 per person and we enjoyed the bottom of the Ocean for 30 mins. Overall it was a great experience!!!
Stayed 3 nights in Oct 2017
Response from Sunset Family on Nov 17, 2017
Dear Celso, Thanks for your kind words. We are elated to read you had a ¨great experience¨ and enjoyed our friendly staff, food and great location for scuba diving. Hope you can visit us soon. From the most beautiful sunsets,

8/10 Good

Jeffrey

Liked: Staff & service
San Andres is simply not my kind of island
San Andres is an extremely under developed island to be considered a resort town. You won't see the likes of Marriott or Hyatt hotels here, so their 4-Star hotels are closer to 2 by international standard. There are no fancy restaurants or major attractions around either, most things shut down after 6pm. Pros: This hotel is managed by super nice people. For a traveler who doesn't speak Spanish, they were able to communicate in English and made me feel at home. You definitely can't fault them for not trying. Their kitchen is adequate, there really isn't much competition especially at night. Cons: The room, although clean, has a moldy scent and the pillows smells like it has been slept on for quite some time. The WIFI is slow and unreliable on the best of days. Again by international standards it should be closer to 2 stars. It wasn't that cheap either. I paid less for a 4.5 star hotel in Medellin than I did here. This hotel is situated on the South West of the island, there are no beaches here just corals. With that said you can still get a pretty good scuba or snorkeling experience right outside the hotel (they rent snorkeling gears on a per day basis).
Stayed 1 night in Oct 2017
Response from Lindsay on Nov 16, 2017
Dear Jeffrey, We would like to thank you for writing a review regarding your recent experience at our hotel. We are motivated to read that you enjoyed our friendly staff and appreciate your mention of the possibility to scuba dive or snorkel in front of the hotel. Sorry to hear San Andres did not meet your expectations. As you mention, we are not as develop as other destinations and in my personal opinion, this is what makes the island interesting. I apologize for the inconveniences with the room but wished you had mention them during your stay so we could provide solutions or offer other options. We hope to have another opportunity to welcome you back for a more all round enjoyable experience. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Andy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, Secluded hotel with everything you need
We chose the Sunset Hotel due to the great reviews and couldn't have been happier. The room was large and comfortable, the shower hot, the A/C cold. We used the complementary wi-fi with great connection. The breakfasts were great, we had French toast with fresh fruit, coffee and juice one morning and a breakfast burrito the next. Having the dive shop next door was awesome. We took lessons from a fun staff and just walked across the road and into the water for the dive. We also rented a Kawasaki mule cart to get around the island. We found it to be a better deal to go to town and find one rather than having one delivered to the hotel. I think it saved us about 80,000 pesos a day.
Stayed 2 nights in Aug 2017

10/10 Excellent

Rob , Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great hospitality
Everything about this hotel was amazing. No complaints. It was their main goal was to make all of the guests happy and comfortable.
Stayed 2 nights in Jun 2017

10/10 Excellent

Ian, Phoenix, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to beach & several attractions
We stayed here during the first half of our trip to San Andres. The hotel was on the other side of the island catering to diving. It was the perfect setting for starting off our trip. Nearby were several key sightseeing locations and activities. While it is not a resort, it was very comfortable and suitable with great staff...so win/win. (Aquanots, Piscinita (swimming with fish), Morgan's Cave. We rented a "mule" (offroad rhino type) that got us all over the island. This hotel in particular exceeded our expectations! The staff was friendly and extremely helpful. We arrived in a rainstorm but the gentleman came out and carried our bags in out of the rain. Breakfast is included, but we also had dinner with them and it was very delicious. We stayed here for few days based on previous reviews, and were NOT disappointed. We will definitely stay again on our next trip. Thank you Hotel Sunset!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly wonderful hotel.
We had such a pleasant experience here at Hotel Sunset. The location is wonderful for those trying to experience San Andres for what it really is, a beautiful island paradise. Amazing snorkeling steps away from the hotel. We enjoyed this hotel so much more than my previous hotel in the busy city center. I will surely return to hotel sunset on my next trip to San Andres Island.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Loved this part of the island and this hotel. If you are looking for a lovely, clean, quiet, refreshing place, this is the right one. I don't particularly liked the city up north and the east coast is "done" as well, so the west coast is the best place to go and stay. Room was very clean, spacious, and the hotel-staff absolutely 5 star. I hired a bike when I got to San Andres airport and then got to hotel by bike, the best thing I did as taxis can cost you up to 80 000 Pesos to Sunset which is located down south-west on the island (the best part of San Andres - amazing water and sunset... I will go back here, when returning to San Andres.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and isolated
Staff was super friendly, helpful. Isolated from the rest of the island. Kinda treacherous to swim in the ocean in front of hotel. Food at restaurant was delicious

4/10 Poor

Mohamed

Far from everything hotel
Hotel far from everything. Extremely poor wifi connection. Got sick from food or beverage at the hotel on my last day

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel on the quiet side of the island
My boyfriend and I really enjoyed our stay here. There is a dive shop connected to the hotel which made scuba trips really easy to arrange. It was my first time scuba diving and the instructor was really great. The hotel is quiet and relaxing, away from the noise of centro. Our room, #9, was on the end so no foot traffic and it had a nice view of the ocean. The beds are a little too hard for my liking but my boyfriend didn't have a problem. The hotel is a little secluded and nothing is really in walking distance but you can get around by bike, "gulf cart" or bus... my preferred method was bike because it's cheap and sometimes you're waiting on the bus for a long time. The food at the hotel was pretty good, no complaints. We ate there often because there isn't much else around and we don't really like to adventure out at night. Lindsey, the owner, is a really nice and helpful guy. I enjoyed meeting him and would definitely stay at Sunset Hotel again.

10/10 Excellent

MP, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with a good restaurant
Stayed here for 4 days and had a very pleasant stay. The sun sets in front of the hotel. The restaurant and service are excellent at very reasonable prices. The front desk is very helpful and go out of their way to help you out. The great thing about the hotel is that a scuba business is next to the hotel. This prompted me to do some scuba diving for the first time after taking a crash course. The instructors are great. I would highly recommend doing the scuba diving, which is in the shore done directly in front of the hotel. The only drawback to the hotel is that it's on the southern tip of the island, while the city center and port to the islands is on the opposite side of the island. However, you can take a very inexpensive 2,000 peso bus ride which usually takes 20-30 minutes to get you to any location on the island.

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise found for swimmers, snorkellers & divers
I stayed on San Andrés island for over a month and this was far and away the best place I stayed. I would return to San Andrés island just to stay here. The rooms are clean and comfortable and a decent size including a desk and a small fridge to keep drinks and chocolates cold. In my opinion the swimming, snorkelling and diving here is the best on the island, right across the road is entry into the water via ladder or jumping off a concrete platform. Warm crystal clear deep water and a few minutes walk up the road to West Point and a dive school. The hotel operator speaks perfect English having lived in the USA for a number of years. There is also a dive shop at the hotel and the operator also speaks decent English. There is no beach but you can always sunbake beside the small pool. The restaurant food is good but the menu choices limited as are the other eating options nearby so you might want a vehicle for a few days to explore the options for dining and beaches in nearby San Luis on the other side of the island. The hotel is at the isolated southern end of the island which may not suit some but perfect for peace and quiet and it is the more beautiful area of the island

10/10 Excellent

Gustavo, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in San Andres.
Personal service, excellent food and installations, very professional staff, and super well located for those looking for a quiet place near the best spots.
Response from Lindsay Madero on Sep 4, 2016
Dear Gustavo, Thanks very much for taking time to write your comments about your experience at Sunset Hotel. We are delighted to know you enjoyed our service, food, infrastructure and location. We are looking forward to your next visit. From the most beautiful sunsets, Sunset Family

8/10 Good

Robert, Houston, Texas

Liked: Cleanliness, staff & service
San Andres get away! 2016
The hotel is secluded and is very quite the only noise is traffic that moves at a slow pace in front of the Hotel. It is right across from the ocean facing the west so the sunsets are beautiful. It is a place to go to relax and get away from the hustle and bustle of everyday life. only 16 room and they are simple.So don't go there thinking of a plush room. Service was great and the food is good. I will return to this place for sure. There is a dive shop at the hotel and there service is great also. ( Sharky Dive Shop )
Response from General Manager on Sep 4, 2016
Dear Robert, We would like to thank you for your kind words. Great to know you loved our service, food and beautiful sunsets. Hope you can visit us very soon. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Andrea, Orlando, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this place!
We are so happy we chose sunset hotel to stay at. The rooms, the hotel, the staff, and everything was amazing. We chose this hotel because it is far from everything, we didn't want to be around tourists and that's what we found her, people visiting to be in front of paradise sipping beers and sharing stories. The kitchen was amazing the rooms are super clean and they have kept up with the hotel and everything. We would come back here again. If you do need the center just a quick trip on the bus takes you there, remember the island is small and just one big circle. We are so happy to be here and spend our honeymoon here.

10/10 Excellent

Roger, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Wonderful experience. The entire stay was polite, courteous and professional!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owners and very welcoming/helpful!!!
Highly recommend staying here for a nice relaxing getaway from all the tourists! Rent scooters for the weekend and enjoy this beautiful side of the island

10/10 Excellent

Leonor, Irving, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want a peaceful stay; this is it!
If you want to be in quite and peaceful place away from crowds, this is the hotel for you. Is far from downtown, but you can take a bus right in front of it; it takes about 30 to 45 minutes the bus to pass, but hey if you are on vacation what is the rush? Owners are incredible! This was my first time in San Andrés, but owner gave us a map, told us where to go and what buses to take. There is no beach, but if you are into snorkel this is the place, and if you do like the beach, just taking the bus, not far there; you can get to several nice beaches. Owners and staff; they are very helpful and attentive - I love this place! I will come back in a heart beat

10/10 Excellent

Sigita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Terry, terry Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great get away
i had a wonderful stay for twelve nights ,the diving ,and snorkeling was great ,and very convenient ,the management and staff were very helpful ,the food was good and fresh seafood ,I will be going back soon
Response from Lindsay on Dec 28, 2015
Dear Terrry, Thanks for writing your comments about our hotel. Great to hear you loved the food, service and underwater sports. We are looking forward to your next visit. From the most beautiful sunsets, Sunset Family

10/10 Excellent

Katya, Santa Fe NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice snorkeling outside hotel, tranquil pace
We had a great stay here--the restaurant at the hotel is quite nice, the staff is excellent, it's a calm pace, easy snorkeling nearby and the bus to the beaches and busy San Andres centro is very easy to pick up.