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Reviews of Casa Harb Hotel Boutique

3.5 out of 5
Casa Harb Hotel Boutique
Calle 11 No 10-83, La Rocosa, San Andrés

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfection. Leyla and the staff are so welcoming, gracious and accommodating. Anything we needed, Leyla was more than happy to comply. The view from our room was beautiful. The entire ambiance of the hotel was very zen. Highly recommend.
Stayed 4 nights in May 2023

10/10 Excellent

Jaime

Stayed 3 nights in Mar 2023

2/10 Terrible

Gennady

Stayed 3 nights in Apr 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The hotel is beautiful. It is a little away from town so taxis are needed. But the hotel room, dining area, lobby are all fantastic. The only problem for us was the hotel did not have our reservation even though I paid for it a month ahead of time in hotels.com. I am not sure we got the upgraded room we paid for, and no one was able to find out about a refund for the balance. Other than that everything was quite good.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I didn’t get what I ask for.
Stayed 1 night in Jul 2021

2/10 Terrible

Ervin

Disliked: Property conditions & facilities, room comfort
Do NOT book here. Please read.
My partner and I booked a romantic weekend for our 1 year anniversary. Upon check-in, we were informed they could not honor our 2 night reservation because a wedding was booked "nearly a year ago". That was a blessing in disguise, because this hotel was beyond horrible. Our room had a shared balcony with another room, which was not mentioned on the site. Because they kept the drapes open all day, the room baked to oven level temperatures. The internet was so weak that the TV pixelated constantly, and my phone had no internet. The A/C unit was barely operating. It took all afternoon and evening and overnight to almost cool the room to a tolerable level. The toilet took several times to flush. To say the bathroom sink trickled water is generous. To top off the horrible experience, we left for dinner and when we returned, it was obvious that hotel staff entered our room without permission so they could plug items into the outlets in our room. They also turned off the A/C unit which really upset me. There are 2 gems about this place hidden in a pile of garbage. The first is the woman who checked us in and who served our dinner was the most lovely, helpful, kind and professional person. She should be given management authority over the entire hotel. The second was the food was delicious.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time there and highly recommend to stay there yhe staff was amazing.
Stayed 4 nights in Apr 2021

10/10 Excellent

Carlinho, New York City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the quietness and how peaceful the property is. Excellent location away from the main beach strip.
Stayed 6 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
No beach. Far from shops snd restaurants. Was dirty surrounding. did want to refund any thing
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
decoration was incredible, Indian style, very pleasant!
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This place has all the hype. It’s very well decorated and very clean. The problem is that there is absolutely no concern for service. This is supposed to be the nicest place on the island. And it turned out that we like it the very least. From the check in to check out service was horrible. They need to take some basic lessons and educate them self’s how to treat quests.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Mark, Medellin, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Harb Hotel San Adres
The bed was not good, but the rest of the hotel was wonderful. The pool was small but refreshing. The food was very good, but not 5 star. This hotel is located a bit from down town. Its very nicely decorated, and the staff was very helpful and attentive. The prices for food and laundry were very cheap compared to a normal hotel. However the nightly rent was very high. There are few nice hotels 4 Star or more on the island. If you want a quiet, off the beaten path hotel, this one is for you.

10/10 Excellent

Melisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente como siempre! Es nuestra segunda visita a Casa Harb y estuve genial, las habitaciones cómodas y hermosas, la atención del personal muy especial. Cada vez que volvamos a SAI, sin duda nos alojaremos en Casa Harb.
Stayed 3 nights in Mar 2021

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel. Recomendadisimo
Todo perfecto. La atención de Leyla el trabajo de todo su staff fue perfecto. Recomendadisimo.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad, Decoración y Servicio
Un sitio increíble, decoración y buen gusto. Servicio increíble y muy amable
Stayed 2 nights in Jul 2019

4/10 Poor

SUNGHWAN

Liked: Staff & service, room comfort
bad location 1. needed to take a taxi to get there it costs 15,000 pesos every time. 2. nothing near the hotel. no beach no market to walk service was good
Stayed 4 nights in Feb 2019

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
hotel muy lindo.
El lugar es una casa muy linda, restaurada con una decoración impresionante la verdad es un gusto llegar y estar ahí. Su personal muy amable y siempre dispuesto a ayudar. Cosas a mejorar, cuesta mucho comunicarse con la recepción siempre tuve que bajar pues no siempre están en el lobby. El desayuno incluido es poco variado y bastante poca cantidad, hay una carta a parte pagada qué no es cara, pero qué sentido tiene tener una carta a parte en un hotel con esos precios, que debe ser uno de los más caros de la isla. No tienen chef y no hay restaurantes cerca. Por último no cambiaron las sábanas en las 3 noches, yo la manché con salsa comiendo y aún así no lo hicieron. Al parecer están en una especie de plan de ahorro, se nota por los aires acondicionados apagados y los pocos amenities que dan en la habitación, lo que no es malo, pero se supone que es un hotel de lujo y no lo sentí por estos detalles.
Stayed 3 nights in Jan 2019

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, y perfecto si uno tiene un scooter
Muy lindas personas del hotel, desayuno esquisito y muy buenas habitaciones, muy limpias y bastante grandes. Todo frente al mar.. Unicos inconvenientes es que es lejos del centro y que no hay playa cerca. Regrezaremos con mucho gusto, pero con scooter o carrito..
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acolhedor
Ambiente acolhedor e funcionários extremamente atenciosos ; perfeito para o sossego e descanso.
Stayed 2 nights in Jul 2018

10/10 Excellent

Wladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imperdivel
Expetacular, o atendimento é familiar, diferenciado mesmo, o hotel poderia estar um pouco melhor conservado, mais apesar de alguns defeitos, sua arquitetura mistura um pouco de ostentaçao medieval com um modernismo que se evidencia em sua piscina primoroza. Falta um aquecimento na piscina é bem verdade, mais a atimosvera do local, com sua decoraçao exuberante e um som ambiente misturado com o som do mar, tornam a casa harb uma experiencia única e indispenssável, aos navegantes que podem pagar para gozar de luxo e bom gosto em terras caribenhas. Outro detalhe que gostaria de destacar, é a comida que nao é tao farta como nos hoteis brasileiros, mais a qualidade é indiscutivel um espetaculo a parte.