5 outdoor pools, pool umbrellas, sun loungers

Reviews of Iberostar Selection Praia do Forte - All Inclusive

5 out of 5
Iberostar Selection Praia do Forte - All Inclusive
Rodovia BA 099, Km 56, Praia do Forte, Mata de São João, BA

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 852 reviews" "
Rating 8 - Good. 230 out of 852 reviews" "
Rating 6 - Okay. 78 out of 852 reviews" "
Rating 4 - Poor. 24 out of 852 reviews" "
Rating 2 - Terrible. 14 out of 852 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Persio, Naperville

Travelled with family
Disliked: Amenities
Terrible experience. Check-in was a total mess for 7 people and 4 rooms. 86 year old placed on a third floor of a building without an elevator. Had to argue to make them correct it. Actually none of the buildings in this Resort are accessible. None of them have elevators although this place was build in 2008 (no excuses that it’s an old property). Distances between rooms, restaurants, pools and lobby are huge, paved with irregular pavers. Wheelchairs are impossible to use due to the irregular surfaces. Internal golf cart system to transport elderly people is offered but waiting times were so long that we gave up using it. Signage providing directions throughout the property are almost non-existent. Impossible to know where you have to go to get to your building. Dozens of people lost throughout the property every day, begging for directions, totally frustrated. Majority of the staff doesn’t seem to be happy, although very few exceptions were very attentive and supportive. App that is highly recommend by the staff upon check-in is useless. Scheduling of Resort activities is never updated and internal map directions are also outdated. I learned that it doesn’t work because Spain is responsible for keeping it updated, so any local changes to activities have to be informed to Spain by email before they can update the App. Note: Spain is 5 hours ahead in time zone. Total non-sense. Pools were really good and food and drinks abundant and of good quality. I’ll never go back.
Stayed 7 nights in Nov 2023
Response from Online Reputation Management - Iberostar Brasil on Nov 29, 2023
Dear guest,First of all, I would like to thank you for let us know about your recent stay here at Iberostar Selection Praia do Forte.We would like to express our sincerest apologies for the inconveniences in your stay. Our hotel really has a very large structure, with 3 swimming pools, 5 restaurants and 3 different blocks of apartments, as well as a convention center, gym and SPA. In the case of clients with mobility difficulties, we give priority to staying in the most centralized apartments, however, to meet this request we always need to check availability.We apologize for the inconvenience due to lack of elevators. We are a company that is committed to the environment and aware of the needs, we prefer to opt for solutions that do not harm the environment. Our reception is always at your disposal for any room change.Regarding the lack of information, we inform you that throughout the resort we have screens available with information and activities carried out at the hotel. Likewise, we recommend downloading our App, where our guests will find all our activities in real time, i-concierge service and all the information they need to make their stay with us even more pleasurable.On the other hand, thank you for praising our exceptional swimming pools, drinks and our gastronomy. We always try their best to go above and beyond for clients. Thank you for your kind comments!I hope we can have the chance to have you in Iberostar Hotels & Resorts once again.Kind Regards,Online Reputation ManagementIberostar Selection Praia do Forte

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent moment there, it was the best resort all inclusive in my life, amazing food and high quality drinks. I am really happy.
Stayed 5 nights in Feb 2023
Response from Online Reputation Management - Iberostar Brasil on Mar 6, 2023
Dear guest,Thank you for your kind words and positive feedback! We are so happy to hear that you received such wonderful service while staying at the Iberostar Selection Praia do Forte and that everything was to your liking during your stay. We hope to welcome you back again soon and wish you safe travels in the meantime. Warmest regards,Online Reputation Management Iberostar Selection Praia do Forte

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Delicious food, very comfortable room, amazing amenities area. The pool without any kind of animation is the best! Very calm and suitable for relaxing!
Lobby view
Lobby view
Access to restaurant
Overall vibes
Stayed 4 nights in Nov 2022
Response from Online Reputation Management Iberostar Brasil on Dec 1, 2022
Dear guest,It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it with us. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us. It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.Online Reputation Management Iberostar Selection Praia do Forte

10/10 Excellent

Ana

Stayed 8 nights in Dec 2021

6/10 Okay

Lorena

Stayed 4 nights in Oct 2021

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular property
Had a fantastic 4 nights here. Everything first class , service impeccable and so friendly but this is Bahia is the norm. Got and early 10 am checkin and upgrade room w/ double balcony very nice thanks hotels.com. BUT they did not inform us that there is a loud music & voice side and a quiet side. We got the party side and as we’re in our 70’s you’d think it would have been important to mention. Was loud from 9:30 am to 6:30 pm so an afternoon nap was impossible. Buffet choices in English would be nice as Grand Palladium did. So if get room you like this is a superior resort. Food at Bahia & Gormet restaurants truly excellent. Just wish we could’ve seen the smiling faces of staff but masks won’t be forever. Bravo to the people of Brasil as mask up was universal and taken seriously unlike the nonsense here in the USA. And no tipping adds to value unlike what we saw in Mexico. Just hope staff is given a living wage.
Stayed 4 nights in Sep 2021
Response from Quality Manager Iberostar Brazil on Oct 4, 2021
Dear guest, Your opinion about our Hotel Iberostar Selection Praia do Forte is very much appreciated. We are always very happy to receive confirmation that our guests had a wonderful holiday and they left the hotel with good memories Our combination of competent and friendly service is one of our top priorities and we are constantly working to provide our guests with a genuine experience. In the same way, we are very happy to know that you felt safe and well taken care of. Through our "How We Care" program, we develop measures to safeguard our employees and guarantee the experience of our guests, implementing new procedures in all our areas. Our goal is to make our guests feel safer than ever and to make them feel as good as ever. Once again, we appreciate your kind comments and look forward to welcoming you back soon. Sincerely, Quality Manager Iberostar Brazil

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar sempre uma boa escolha
Um resort otimo, para ir com familias e amigos. Como há várias piscinas, há opções de mais descanso ou mais agito. A comida e a bebida também é bastante justa com varias opções.
Stayed 5 nights in Aug 2021
Response from Quality Manager Iberostar Brazil on Sep 8, 2021
Prezado hóspede, Ficamos felizes em saber que sua estada em nosso hotel Iberostar Selection Praia do Forte lhe proporcionou uma experiência memorável. Buscamos diariamente um padrão de qualidade que alie profissionalismo, eficiência e agilidade, de modo a obtermos a excelência em serviços que é característica presente no Iberostar Hotels & Resorts. Receber uma avaliação como a sua nos mostra que estamos no caminho certo. Esperamos que retorne em breve e, desde já, nos colocamos à sua disposição para o que necessitar. Atenciosamente, Gerente de Qualidade Iberostar Brasil

10/10 Excellent

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic ! The food, oh my Gosh ! The food is so good and so fresh, the staff is attentive and kind. We played tennis every day, some courts needs attention ( net was broken and bathroom was dirty). the special restaurants were awesome, we bought 2 bottles of wine with reasonable prices, again , the food and care is amazing. The shows at night were cool too. We watched boogie night, Michael Jackson and Bahia. The spa is very good, they probably need more spa attendants, but the massage was fantastic ! The pool area and activities were great. We had friends staying at Bahia , and we were able to visit several restaurants in both properties. I will definitely return to this hotel. I love I was treated and now I'll try to use Iberostar in Mexico and the Caribbean as well. Kudos to all staff members that made our vacation memorable. Thank you so much !!!!!
Stayed 5 nights in Jul 2021
Response from Quality Manager Iberostar Brazil on Aug 30, 2021
Dear guest, First and foremost, we thank you for staying with us at Iberostar Selection Praia do Forte on your first visit to Brazil. It is an honor to read that you enjoyed your first stay with us so much that you cannot wait to come back, thanks to our outstanding staff, who pampered you and made you feel at home, you can be sure that we will share your positive comments with all of them to recognize their excellent work. Likewise, we are glad to read that the vast gastronomic offer at our dining venues, and the beauty of our facilities, exceeded your expectations. We hope to welcome you again in the near future to offer you another amazing experience. Best regards, Quality Manager Iberostar Brazil

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is huge, with several pools and entertainment options of the kids. The service staff is amazing and everything works. If you want to have good time with your family and kids, this is the place to be. However, the hotel is showing some signs that may require renovation soon.
Stayed 7 nights in Jul 2021
Response from Quality Manager Iberostar Brazil on Aug 3, 2021
Dear guest, Thank you for taking the time to share your sincere opinion about your recent stay at Iberostar Selection Praia do Forte. We are delighted to know that our staff made you feel very welcomed and comfortable during your stay with us, especially our entertainment team, who always strive to offer our guests different and fun activities.You can be sure we will share your comments with them, and they will be congratulated for providing you with an exceptional service and memorable experiences. Furthermore, we thank you for sharing your experience as we know that your suggestions will help our future guests to have a memorable experience. We are looking forward to welcoming you again in the near future. Sincerely, Quality Manager Iberostar Brazil

10/10 Excellent

TIAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Cama grande confortavel, quarto amplo e agradável com vista do mar de verdade. Tem uma parte mais barulhenta por causa das atividades de animação, se quiser silêncio e sossego, peça para ficar longe. A comida é otima, muito variada. Os restaurantes temáticos são ótimos e só podem ser reservados a depender do número de diárias que você vai ficar, o que foi uma má notícia pra mim. As bebidas são variadas e muito boas. Alguns garçons te servem na piscina, embora demore bastante às vezes. O SPA é itimo para descansar. As medidas de contenção à covid são realmente levadas a sério
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
There is so many things have to be changed!! The food is not very good, there are in bad conditions, the staff is not very polite and helpful. They are not very responsible about the Covid.
Stayed 7 nights in May 2021
Response from Quality Manager Iberostar Brazil on May 28, 2021
Dear guest, It has been an absolute pleasure to welcome you at our hotel Iberostar Selection Praia do Forte and we really appreciate that you took the time to write and share this review. We sincerely regret that we did not fulfil your expectations with our gastronomy offer. At Iberostar we aim to satisfy our guests on every level and gastronomy, in general, is one of the pillars of our establishment. We would like to consider all aspects to create an environment for our guests that fulfil all their wishes to achieve a perfect holiday. Therefore, we welcome your helpful critique with gratitude. Allow us to mention that our entire team of staff are characterized by their kind, friendly and helpful manner, and for this reason we get sad to read your comments about the service you received, however, we have passed it on to the correct department for their consideration and we apologize for the inconvenience caused. Likewise, it is important to note that Iberostar has been working on 300 measures in place following the advice of our Medical Advisory Board to keep everyone safe. In addition, the new sanitary disinfection and sanitation protocols for COVID-19 have been verified by SGS, the world leader in inspection, verification, analysis and certification. The goal is to make our guests safer than ever before, so they can put their worries aside and feel as comfortable as ever. We are very sorry that you have perceived a different perspective, as we can guarantee that the necessary and mandatory measures and protocols are complied with to keep all our guests in a safe environment. We look forward to welcoming you back to any of our Hotels & Resorts located in the best destinations in the world. Sincerely, Quality Manager Iberostar Brazil

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Praia do Forte
Amazing hotel and an unbelievable level of good service. Very good food and range of drinks. The prestige part was well worth the upgrade fee.
Stayed 2 nights in May 2021
Response from Quality Manager Iberostar Brazil on May 5, 2021
Dear guest, Thank you so much for staying with us at Iberostar Selection Praia do Forte, and for taking the time to share your experience. We are honored to know that our gastronomic offer and as well as our service at the Star Prestige surpassed your expectations, your comments inspire us to keep striving to achieve our guests’ entire satisfaction. Thank you for recommending; we look forward to welcoming you back for the second time! Cordially, Quality Manager Iberostar Brazil

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2021
Response from Quality Manager Iberostar Brazil on Apr 26, 2021
Prezado hóspede, Obrigado por se hospedar no hotel Iberostar Selection Praia do Forte. Agradecemos a sua opinião e aguardamos vê-lo novamente! Atenciosamente, Gerente de Qualidade Iberostar Brasil

10/10 Excellent

Luis Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familia, diversao e descanso
É a 2a vez que nos hospedamos e, mais uma vez, saimos pensando nosso próximo retorno neste hotel. O atendimento é sempre cordial e eficiente em todos os setores do hotel, as instalacoes sao amplas , bonitas e bem conservadas. Recomendo de olhos fechados. Descanso e diversão garantidos
Stayed 4 nights in Nov 2020
Response from Quality Manager Iberostar Brazil on Feb 5, 2021
Prezado hóspede, Ficamos muito feliz que tenham escolhido Iberostar Selection Praia do Forte como destino de suas férias e por dedicar seu tempo para comentar sobre sua estadia. É perfeito pra nós quando vemos que conseguimos superar as expectativas dos nosso clientes e alcançar a plena satisfação. Nosso resort é um complexo completo, nossa estrutura oferece lazer, entretenimento e variedades de serviços para que todas as idades possam curtir, tudo é preparado com qualidade e carinho para que nossos hospedes tenham as melhores férias de suas vidas. Obrigado novamente, foi um prazer tê-los conosco e esperamos que voltem num futuro próximo. Atenciosamente, Gerente de Qualidade Iberostar Brasil

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Oct 2020
Response from Quality Manager on Oct 22, 2020
Prezado hóspede, Em primeiro lugar, agradecemos sua escolha do Iberostar Selection Praia do Forte. Vamos trabalhar para fazer melhorias. Aguardamos vê-lo novamente! Atenciosamente, Gerente de Qualidade Iberostar Brasil

6/10 Okay

Verified traveller

Stayed 5 nights in Oct 2020
Response from Quality Manager on Oct 22, 2020
Prezado hóspede, Em primeiro lugar, agradecemos sua escolha do Iberostar Bahia. Vamos trabalhar para fazer melhorias. Aguardamos vê-lo novamente!   Atenciosamente, Gerente de Qualidade  Iberostar Brasil

6/10 Okay

Jo, Washington, DC

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is very run down. The rooms smell very musty and moldy. The bathrooms are a disgrace. Perhaps 20 years ago, this property was nice, but now it is severely in need of refurbishment. There is no way this is 4/5 stars. I would rate it a 2/5, and I feel like I am being generous. On a positive note, the meals were pretty decent.
Stayed 5 nights in Mar 2020
Response from Quality Manager on Mar 23, 2020
Dear guest, Thank you for your review about your recent stay at our hotel Iberostar Selection Praia do Forte. Allow us to mention that we always strive to strengthen and improve our services and procedures with the objective of offering our guests the very best possible experience, for this reason we thank you for sharing your comments about your stay with us. Our cleaning staff has always been highly praised and we do not quite understand your assessment in this regard. We will forward your report to the person in charge and we will analyze all the points so that moments like what you went through do not happen again. The climate of our region is hot and humid, which is why our maintenance and governance departments are doing work to improve the smell of sewer in our environments. Anyway, we are reinforcing with the managers involved to see what procedures we can put in place to improve this issue. We truly hope that you can give us a new opportunity to host you in the near future and recover your trust through the excellent service that has always characterized our brand. Cordially, Quality Manager Iberostar Brazil

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing. The beach is super clean. Staff could be trained to speak English to foreign guests.
Stayed 7 nights in Dec 2019
Response from Quality Manager Iberostar Brazil on Jan 7, 2020
Dear guest, On behalf of Iberostar Selection Praia do Forte Management we thank you for staying with us. It pleases us to read about your opinion regarding your recent stay. It is because of your comments that we can strive for perfection every day. We welcome your comments on the improvement of the hotel. In the past, we organized language courses for our staff and your comments make us think that we should repeat this training. Your comments have been sent to hotel management for future evaluation. Thank you so much for you review and we hope to welcome you again for your next trip to Brazil! Kind regards, Quality Manager Iberostar Brazil

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
This was my 4th or 5th time staying at this hotel. The grounds are beautiful, the hotel is very clean and the service was very good. There is a wide choice of restaurants in addition to the main buffet and several bars around the resort. English is not widely spoken other than at the main reception desk, however I did not have any problems getting anything I ordered. I recommend this hotel if you are looking for an all inclusive break away from the main city of Salvador.
Stayed 4 nights in Apr 2019
Response from Quality Manager Iberostar Brazil on Apr 26, 2019
Dear guest, Thank you so much for taking the time to share your experience about your stay at Iberostar Selection Praia do Forte. We are delighted to read that you are part of our Iberostar Family, and we would like to thank you for your loyalty and kind comments, as there is no better reward for us than your compliments. We look forward to welcoming you again! Sincerely, Quality Manager Iberostar Brazil

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Poor attention to details: room for 2 adults and 1 infant and only one glass and one cup are provided. Poor choice of toiletries, in fact, no hair conditioner was provided, had to request separately. Poor choice of sea food: staying by the ocean we expected to have a wide range of sea food, at least shrimps should have been a daily option. On a positive note, very child-friendly place, lovely surroundings and lots of great facilities to use
Stayed 5 nights in Apr 2019
Response from Quality Manager Iberostar Brazil on Apr 11, 2019
Dear guest, First of all, I would like to thank you for let us know about your recent stay here at Iberostar Selection Praia do Forte. I appreciate your compliments, but even more all the opportunities of improvement that you give to us. You can be sure that I will share it with my managerial team, and together work on them. I hope we can have the chance to have you in Iberostar Hotels & Resorts once again. Kind Regards, Quality Manager Iberostar Brazil

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed the staff’s pleasant attitude and welcoming vibe.
Stayed 4 nights in Feb 2019
Response from Quality Manager Iberostar Brazil on Feb 26, 2019
Dear guest, Thank you so much for staying with us at Iberostar Praia do Forte, and for taking the time to share your experience with other travelers. We are honored to know that the attentiveness as well the welcoming vibe of our team surpassed your expectations. Your comments inspire us to keep striving to achieve our guests’ entire satisfaction. We look forward to welcoming you back for the second time! Cordially, Quality Manager Iberostar Brazil

2/10 Terrible

Verified traveller

Liked: Staff & service
Lovely spot by the beach but the hotel is a sprawling concrete monstrosity. It’s also a 20 min taxi from the town of Praia Do Forte which is where all the restaurants, shops, turtle sanctuary, castle etc is located. We also had a bad experience with trying to cancel the reservation, within 24 hours of booking it, as soon as we found out it was out of town. Expedia told us that there would be a 2 night cancellation policy despite the location of the hotel being wrongly advertised. They also then failed to adequately tell us that if we checked in without amending the reservation we would have to pay for the full length of stay. All in all a really poor and frustrating communication between ourselves Expedia and Iberostar. Both companies refused to accept responsibility and were blaming the other company, back and forth..... We ended up leaving early to stay somewhere much nicer but having to pay the full fee for the all Inclusive Iberostar. I won’t be using either companies again if I can help it ...
Stayed 4 nights in Jan 2019
Response from Quality Manager Iberostar Brasil on Feb 13, 2019
Dear guest, Thank you for sharing with us your review about your recent stay at our hotel, Iberostar Praia do Forte. We are delighted to hear that our beautiful location were the highlights of your stay. On the other hand, we are saddened to know that you experienced some mishaps during your stay. We assure you that we will forward your comments to all the departments involved, in order to improve our service and avoid these situations from happening again in the future, since our main goal is to provide our guests´ with memorable experiences. I would like to inform you that cancellations with Expedia, as in the contract is specified, can only be made, without penalty 48 hours in advance. We truly hope that you can give us a new opportunity to host you in the near future and recover your trust through the excellent service that has always characterized our brand. Kind regards, Quality Manager Iberostar Brasil

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018
Response from Gerente de Qualidade Iberostar Brasil on Dec 8, 2018
Prezado hóspede, Obrigado por se hospedar no hotel Iberostar Praia do Forte. Agradecemos a sua opinião e aguardamos vê-lo novamente! Atenciosamente, Gerente de Qualidade Iberostar Brasil

4/10 Poor

Erik, San Francisco

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Lovely property, comfortable room, really nice facilities. Family friendly, our 2 year old had a blast. Unfortunately, we had an issue with our bathroom that took 2 days and 2 complaints to address - there was a strong smell of sewage coming from the bathtub that made it unpleasant to be in the bathroom. They did address it though, and our last 2 nights were fine. Food was hit or miss, I don’t recommend going to the “snack” buffet near the pools, you will be disappointed and that was our first impression of the food unfortunately. You also need to make reservations ASAP if you want to eat at a restaurant instead of the primary buffet (which isn’t bad). We noticed the staff was not very happy or helpful. We made the mistake of inviting a friend who lives nearby to pick us up and show us around, and I ordered them a draft beer. Before we were even halfway through a receptionist came and informed us in the most rude way possible that they are not allowed to drink. We apologized, and offered to pay, to which we were rudely told “we don’t offer that service” before walking away. Because of the lack of apology or reaction when we said the bathroom smelled of sewage (I really had to insist), this ride treatment of our guests (innocents mistake on our part), and the so-so quality of food, I would not recommend staying here. Stay near the villa instead, you can find ample food options for not much money, and they are all fantastic.
Stayed 4 nights in Jul 2018
Response from Quality manager IBEROSTAR Brasil on Jul 30, 2018
Dear guest, First of all, we would like to thank you for choosing Iberostar Praia do Forte for your vacations. At Iberostar Hotels & Resorts we value your feedback. We are awfully sorry to hear that you were not completely satisfied with our services. Your comments are key factors for improvement and quality assurance and will be taken into consideration during our next management meeting. We hope that we can welcome you again in any of our Iberostar Hotels & Resorts. Best regards, Quality Manager Iberostar Brasil

10/10 Excellent

Mauricio, La Plata, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than excellent
Facilities, personnel, food, drink, rooms, etc in an excellent level, one of the two most beautifull experience in vacations in our life. Everybody work very hard for our happyness. Strongly reccomend this place.
Stayed 9 nights in Apr 2018
Response from Quality manager IBEROSTAR Brasil on May 2, 2018
Dear guest, First of all, we would like to thank you for sharing your experience about your stay at IBEROSTAR Praia do Forte. We are delighted to know that thanks to the excellent service provided by all our staff you had a wonderful and relaxing stay. Furthermore, we are glad to hear you enjoyed our facilities, food, drinks offer and the rooms. We are very happy that you had one of the two most beautiful experience in vacations in your life. Thank you for your visit, we look forward to hosting you once more in the near future. Kind regards, Quality Manager IBEROSTAR Brasil

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel , but the beach ...............
It's a very big hotel , because of it some small things are not perfect . The beach in front of the hotel is not soo good because of the sea that is too much strong there . The location is around 5 km from the village you must walk an hour or pay US$ 40 for a taxi . The food are quite perfect , only the beer is a little bit hot ( they must improve it ) . The rooms are good , but its important to choose well , there are many at bad places , we take the 7061 and 7249 the second was better.
Stayed 8 nights in Jan 2018
Response from Quality manager IBEROSTAR Brasil on Feb 2, 2018
Dear guest, Thank you very much for sharing your comments with us. At IBEROSTAR Praia do Forte we value your feedback and believe it is the key factor for improvement and quality assurance. We are pleased to know you have enjoyed your stay with us and hope to have you back in the near future. Best regards, Quality Manager IBEROSTAR Brasil

8/10 Good

Tyler, BH, MG

Liked: Cleanliness, property conditions & facilities, room comfort
A Beautiful place in Brazil.
This was our first beach resort vacation in Brazil and we are so happy and grateful that we got to enjoy this place. Beautiful beaches, great accomodations and facilities with good dining options. All inclusive option provided us a very good hassle free experience. We would do this again and I would recommend Iberostar chain as well as this location to everyone.
Bahia Sunrise

10/10 Excellent

Shannen, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
A great location right on the beach with lots of little salt water swimming pools. We paid the extra for a sea view room and it was definitely worth it. Beautiful view from the room. Beautiful resort but not a lot of English speaking staff apart from on reception. Marked down slightly on cleanliness as our bedsheets were a bit dirty when we arrived and were not changed during our 4 night stay. Staff and entertainment team were very friendly and you get drinks refilled in the mini fridge in the room. Also includes reservations in the a la carte restaurants for free which makes a change from the buffet food. Overall, a very postive experience and we would definitely visit this resort again (maybe in the summer when there is less rain).
View from our balcony

10/10 Excellent

Maria Carolina G.

Liked: Cleanliness, staff & service, room comfort
Great hotel
Great staff, awsome location! Ask for a room in block 7, where you can get a partial view from the sea.

6/10 Okay

Maria Isabel, Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have liked everything in our stay (swimming pools, rooms, beach, etc) except the food that was just ok. Considering that is a 5 star resort, should be much better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Paradise in Praia do Forte!"
This was my second stay at Iberostar Praia do Forte. Last year I was so taken by the accomodations, staff, and exquisite beach that I knew I would return. I was pleased to have reserved a room for "Carnaval" this year and truly loved all amenities!!

10/10 Excellent

KCDN, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal for an Hotel/Resort in Brazil
Very good hotel but don't bother going to the 'asian' restaurant and, as usual in Brazil, they can't manage to serve you decent wine (just outside of acceptable price range in Brazil) , except for the bubbly (espumante). Outside of Sao paulo, anything asian that is not sushi can be expected to be a big fail. I was expecting more from Iberostar but the Mai Tai restaurant was just awful. The cooks don't have a clue what Thai or anyting else from Asian to be found on the menu should taste like. I did a fair bit of world traveling (local food is normally my thing but I wanted to have something different during the week) and believe me on this one. Stick to the great steaks and the seafood prepared using kind of traditionnal local recipies.

10/10 Excellent

Darren, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two resorts for the price of one - Well worth it!
The Iberostar Praia Do Forte is located directly next door to the Iberostar Bahia. If you can book in the Praia do Forte as you have full access to the Bahia. Guests at Bahia can't come to the Praia Do Forte. I've been to several All Inclusive resorts around the Caribbean and this was as good as any I've stayed in before. Normally I like to book in adults only places, but because the choices of all inclusive are so limited in Brazil, this seemed like the best choice and we (my Brazilian girlfriend and I) were not disappointed. The resort if about 80km north of the airport. Note that this resort caters to Brazilians. In the 6 days I was there I only heard one other guest speaking English with a couple of Spanish and German voices. Virtually everyone there was speaking Portuguese. Very few of the staff spoke English too. I'm not suggesting this is a bad thing, but just to be aware. The beach is quite nice, although not the best I've seen. It's quite windy and wavy, so if you like calm water you might be disappointed. There's plenty of pools with lots of activites going on too. The buffet had an excellent selection and was both enjoyed them at lot. There are several other restaurants you can book at (again, the selection is higher if you are staying at Praia do Forte). We didn't care for the French restaurant or the Seafood & Grill restaurant but that's because we don't really like fancy places, not because it was bad. The steakhouse in Bahia was excellent though!

6/10 Okay

José, Buenos Aires

Liked: Cleanliness, room comfort
Too much brazilian!
The hotel is nice and confortable. People are very kind. The 90% of the clients were brazilians and the hotel is oriented to give them a good service sometimes forgetting people of other countries. Nights shows were only for brazilian audience. The restaurants are to much oriented to satisfy local demands. Few international food alternatives. Bad management of the table reservation for gourmets restaurants. It was difficult, after wait too much time, to reserve in your preferred schedule and after the restaurant was empty. Expensive SPA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit of Paradise in "Praia do Forte"
This resort was definitely one of the best. Praia do Forte gets a 5 Star rating from me because of the staff's attention to my needs, level of comfort, while an arm's length from one of the most beautiful beaches I've visited!

8/10 Good

Quinlan Chad, Las Vegas, NV, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An all inclusive resort for the entire family
Over all is was very nice. The food was just mediocre, but this is to be expected with buffet style food. Even when you use your reservation a majority of the food comes from a buffet. The staff was friendly and helpful. There were several staff members who could speak a variety of languages, but a majority only spoke Portuguese. If you are use to traveling in areas where you don't speak the language you will do fine. There is a lot to do for people of all ages. I would go again.

10/10 Excellent

Jorge Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente resort em Praia do |Porto-Bahia
Excelente estadia, resort muito completo, utilizei o conjunto aquático, academia, restaurantes incluindo os a la carte, lojas, café, serviço de praia, bares com ótimos aperitivos. Não houve serviço de translado para aeroporto nem para a vila de praia do Porto, são serviços à parte
Stayed 6 nights in Dec 2023
Response from Online Reputation Management - Iberostar Brasil on Dec 28, 2023
Prezado hóspede,Gostaríamos de gentilmente agradecer pela sua enorme contribuição em nos permitir saber da sua experiência no Iberostar Bahia .Tudo isto que você mencionou faz parte do conjunto de coisas que oferecemos para que você e a sua família desfrutem do conforto e acolhimento que merecem. Esperamos ansiosos pela sua próxima visita no Iberostar Beachfront Resorts. Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

2/10 Terrible

Pericles

Travelled with family
Falta de segurança
Horrivel, hotel não tem segurança e câmeras não funcionam. Nosso quarto foi invadido durante a noite e não podemos provar quem foi desviado as câmeras n funcionarem e quando reclamamos para ter resposta foi preciso fazer nova reclamação. Lamentável
Stayed 5 nights in Dec 2023
Response from Online Reputation Management - Iberostar Brasil on Dec 28, 2023
Prezado hóspede,Primeiramente, gostaríamos de agradecer por ter escolhido o hotel Iberostar Praia do Forte para suas férias e por nos fazer chegar seus comentários sobre sua estada conosco. Para dar um bom serviço aliado de uma boa segurança no hotel, é essencial conhecer de perto todas as eventualidades acontecidas dentro do nosso recinto através dos comentários de nossos hóspedes, e mais quando elas são da importância que nos detalha.Por outro lado, lamentamos tudo o que aconteceu e tanto o nosso Departamento de Segurança como o nosso Departamento de Relações Públicas deram assistência ao senhor em todo momento. Garantimos a segurança de nossos hóspedes em nosso hotel, dispomos de um grande contingente de seguranças que efetuam rondas constantemente por todo o complexo onde temos também pontos fixos de vigilância dando segurança constante 24 horas por dia, além de câmeras que já temos em funcionamento e outras que estamos finalizando a instalação para complementar ainda mais nossa segurança.Esperamos poder recebê-lo no futuro e poder assim também ter a chance de mudar a imagem que ficou dessa estada.Online Reputation Management Iberostar Selection Praia do Forte

10/10 Excellent

EDMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraíso da praia do Forte
Incrível, atendimento de quarto excelente (Raquel), café da manhã (Ediene)! Faltou opção de garrafa de água mineral! Tem opcao para quem bebe cerveja, deveriam oferecerem opção água mineral! O gosto da água oferecida tem gosto ruim! No restaurante a água gosto e cheiro de cloro
Stayed 5 nights in Dec 2023
Response from Online Reputation Management - Iberostar Brasil on Dec 22, 2023
Prezado hóspede,Muito obrigado por dividir sua opinião sobre o Iberostar Selection Praia do ForteFicamos extremamente contentes em saber que sua estada conosco foi um sucesso e esperamos voltar a recebê-lo muitas vezes.Em relação a nossa água, a mesma é oferecida nos bebedouros espalhados pelas áreas do hotel. Em todos os quartos oferecemos 2 garrafas vazias de vidro onde nossos hóspedes podem enche-las nestes bebedouros. Reforçar que a Iberostar Hotels & Resorts eliminou por completo a utilização de plásticos de uso único desde o início de 2020. Juntamente com o nosso movimento Wave of Change, são filtrados, todos os meses, 400.000 litros de água em nossos hotéis na América, reduzindo o consumo de plástico de uso único equivalente a 12 toneladas de plástico/mês. Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

6/10 Okay

Rafael

Travelled with family
“All inclusive” medíocre. Não vale o preço.
Medíocre. Pra um resort que se intitula 5🌟, está muito abaixo do esperava. Fiquei com minha família 8 dias no local, com uma diária de quase 2,5mil reais está é a minha visão: 1. “All inclusive”, no NOR-DES-TE: água de coco INDUSTRIALIZADA. (Suco de laranja também, mas a água de coco me irritou profundamente. 2. Comida mais do que medíocre: várias vezes me Servi comida sem sal ou queimada. Eles priorizam quantidade, não qualidade. Os restaurantes temáticos são ok. Comida boa. 3. Quarto sem qualquer amenidade para comestível: nenhum barrinha, salgadinho. NADA! 4. Serviço de quarto com opções ridículas até 23:00 apenas (mal de quem já ficou em resort verdadeiramente 5 stars no exterior que servia toda carta do resort 24hrs por dia no quarto, incluso refeições inteiras) 5. Nordeste, calor intenso, “””all inclusive”””: nem servem picolé. Simples assim. Sorvete só no almoço ou janta. 3 opções. (Mais uma vez do mal de quem esteve no exterior onde o resort em todas as piscinas e restaurantes tinham intimidades de sabores de picolé e sorvete. Esqueci de falar que lá tinham a sua própria sorveteria.) 6. Em dois dias sequer colocaram sacola no lixo do banheiro 7. Algum bêbado mal educado deixou um copo de drink em um espaço onde se apoiavam umas garrafas de de vidro de água. Nós fomos embora e eu contei 5 dias do copo lá sem NINGUÉM da limpeza retirar. Deixei de propósito para se alguém tiraria. NADA. Resumo: não indico, não volto
Stayed 7 nights in Dec 2023
Response from Online Reputation Management - Iberostar Brasil on Dec 21, 2023
Prezado hóspede,Em primeiro lugar, agradecemos a escolha de Iberostar Selection Praia do Forte para suas férias. Somos conhecidos por oferecer níveis excepcionais de serviço All Inclusive; portanto, lamentamos que essa não seja a impressão que você recebeu e, é claro, levaremos seus comentários em consideração, pois entendemos que só podemos melhorar as experiências de férias de nossos hóspedes, ouvindo-os.Entendemos que viajar na Bahia e não poder curtir uma água de coco no mesmo coco verde é um pouco decepcionante para nossos hóspedes, mas o primeiro para nós é a segurança e higiene de todos eles. Por estas razões, em todos os nossos restaurantes e bares não podemos trabalhar mais com o coco verde. A nossa água de coco, é 100% natural, não trabalhamos com água de coco artificial. Assim mesmo, o coco verde precisa de se beber com canudos que são um dos cinco poluentes mais comuns nos mares e oceanos. No Iberostar Hotels & Resorts temos um alto comprometimento no meio ambiente, e uma das nossas responsabilidades é reduzir o consumo dos canudos.Sentimos muito não ter lhe agradado muito com a nossa culinária que é justamente um dos nossos diferenciais, por funcionarmos no sistema all inclusive, no modelo de buffet, preferimos adotar temperos mais sutis, agradando ao paladar da maior parte dos hóspedes. Esperamos que você dê outra chance ao Iberostar Beachfront Resorts, todos nós esperamos satisfazer todas as suas expectativas nas suas próximas férias em um dos mais de 120 hotéis Iberostar nos melhores destinos de férias do mundo: hotéis da cidade, com história, hotéis de férias, hotéis ideais para adultos. Cumprimentos,Online Reputation Management Iberostar Selection Praia do Forte

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
Nossa 4 vezes no Iberostar ...se superam a cada ano
Stayed 4 nights in Dec 2023
Response from Online Reputation Management - Iberostar Brasil on Dec 21, 2023
Prezado hóspede, Agradecemos o seu comentário e ficamos muito felizes que tenha gostado da estadia no Iberostar Selection Praia do Forte. Esperamos recebê-lo em breve novamente.Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

6/10 Okay

Ricardo

Stayed 7 nights in Nov 2023
Response from Online Reputation Management - Iberostar Brasil on Dec 21, 2023
Prezado hóspede,Obrigado por se hospedar no hotel Iberostar Selection Praia do Forte.Agradecemos a sua opinião e aguardamos vê-lo novamente!Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

8/10 Good

Milan

Liked: Staff & service, room comfort
Stayed 8 nights in Nov 2023
Response from Online Reputation Management - Iberostar Brasil on Nov 15, 2023
Prezado hóspede,Obrigado por se hospedar no hotel Iberostar Selection Praia do Forte.Agradecemos a sua opinião e será um prazer recebê-lo novamente.Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável, mas melhoraria a qualidade da água para beber, melhoraria o spa no quesito poder comer e beber no local.
Stayed 4 nights in Nov 2023
Response from Online Reputation Management - Iberostar Brasil on Nov 17, 2023
Prezado hóspede,Muito obrigada pela escolha do nosso hotel Iberostar Selection Praia do Forte!Ficamos imensamente felizes em recebe-lo e agradecemos também seu feedback sobre a percepção dos nossos serviços. Sua opinião é muito importante para nós e nos direciona sempre para o melhor!Desejamos receber uma nova visita o quanto antes!Até breve!Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom pra descanso e diversão, mas comida....
Instalações muito boas, atrás de piscinas gra dês, quartos bons. Entretanto, a comida é sofrível, em especial nos ditos restaurantes de especialidades! Pratos insossos, atendimento confuso (vários atendendo na mesma mesa, o que levava a esquecimentos e demora nas bebidas, por exemplo). Necessitaria também de ter à disposição nas áreas das piscinas de algo pra comer, exceção a um quiosque que servia acarajé e normalmente mais um prato).
Stayed 4 nights in Nov 2023
Response from Online Reputation Management - Iberostar Brasil on Nov 17, 2023
Prezado hóspede,Agradecemos por ter disponibilizado um tempo para escrever sua avaliação sobre nosso Resort. Ficamos feliz que tenha gostado desta experiência aqui no Iberostar Selection Praia do Forte. Apenas gostaríamos de ter conquistado seu paladar em todas as refeições, tenha certeza que já encaminhamos ao nosso chefe de cozinha para avaliação e futuras melhorias, como é o nosso objetivo, a total satisfação dos nossos clientes. Por fim, gostaríamos de informar que temos próximo as piscinas, o restaurante Maresias que funciona de 11h30 à 18h00 com petiscos.Ficamos gratos por nos recomendar e esperamos revê-lo em breve.Um grande abraço em nome de toda a nossa equipe.Online Reputation Management Iberostar Selection Praia do Forte

10/10 Excellent

Eduardo

Stayed 5 nights in Oct 2023
Response from Online Reputation Management - Iberostar Brasil on Nov 15, 2023
Prezado hóspede,Agradecemos sua escolha do Iberostar Selection Praia do Forte. Ficamos felizes por ter nos avaliado com nota máxima.Aguardamos vê-lo novamente!  Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

8/10 Good

Giselda S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Online Reputation Management - Iberostar Brasil on Nov 15, 2023
Prezado hóspede,Obrigado por se hospedar no hotel Iberostar Selection Praia do Forte.Agradecemos a sua opinião e aguardamos vê-lo novamente!Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

8/10 Good

JOAO

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Precisa melhorar o atendimento em alguns setores
Conforto ok. Restaurantes ok. Ótima variedade de comidas e bebidas. Mas precisa melhorar MUITO o atendimento nos restaurantes temáticos. Italiano coqueiros recepcionista cara fechada, sem a menor cordialidade. Mexicano muito demorado. Na arrumação do quarto tiravam 3 toalhas sujas e só colocavam 2 limpas, sendo que éramos 4. Ganhamos três espumantes do hotel pelas datas comemorativas que estávamos comemorando. No último dia 1 sumiu. Não fizerem reposição do sabonete líquido do chuveiro. Ficamos sem por 2 dias. Sorte que tínhamos levado. Desencontro de informações sobre o agendamento do novecento. Um concierge dizia que era no dia e outro que era 2 dias de antecedência. Resultado: não conseguimos. Funcionários do café da manhã maravilhosos. Jacyara relações públicas ótima e Javier concierge também. Starcamp nota mil!
Stayed 5 nights in Oct 2023
Response from Online Reputation Management - Iberostar Brasil on Nov 15, 2023
Prezado hóspede,Que bom saber que sua experiência conosco foi boa.Aqui no Iberostar Selection Praia do Forte, temos sempre em mente a satisfação completa de nossos hóspedes e as ferramentas que fazemos uso para que isto se concretize são: boa estrutura, conforto, gastronomia farta e de qualidade, lazer e entretenimento, além de um atendimento de excelência. Referente às suas pontuações, elas foram encaminhadas aos responsáveis, para que sejam avaliadas e, consequente, submetidas aos processos de melhoria contínua que buscamos.Muito obrigado pela sua avalição e recomendação, volte assim que puder! Será um grande prazer recebe-los de volta!Cordialmente,Online Reputation Management Iberostar Selection Praia do Forte

2/10 Terrible

Alexandre

Stayed 4 nights in Oct 2023
Response from Online Reputation Management - Iberostar Brasil on Oct 24, 2023
Prezado hóspede, Em primeiro lugar, agradecemos sua escolha do Iberostar Selection Praia do Forte. Lamentamos que você não tenha ficado satisfeito com o serviço oferecido. Para nós é importante saber por qual motivo recebemos uma nota abaixo do esperado e assim, termos ciências de onde podemos melhorar.Agradecemos sua avaliação e será um prazer recebê-los numa próxima oportunidade e quem sabe mudar a percepção que teve de nosso Resort.Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte

10/10 Excellent

Catia R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraíso
O lugar é lindo, grande, lindos jardins muito bem cuidados. Possui várias piscinas, todas ótimas, tem espaço para quem gosta de agito e pra quem prefere um lugar mais silencioso e tranquilo. Os quartos são amplos e confortáveis, vários restaurantes e muita variedade de comida disponível. Os funcionários são muito simpáticos, sorridentes, atenciosos, estão sempre bem humorados, o que torna a experiência toda ainda melhor. Adoramos tudo!!
Stayed 4 nights in Sep 2023
Response from Online Reputation Management - Iberostar Brasil on Oct 17, 2023
Prezado hóspede, Agradecemos que tenha reservado um momento de seu dia para nos contar como foi sua experiência no Iberostar Selection Praia do Forte!Muito obrigado por compartilhar conosco sua vivência, é muito gratificante saber o quão satisfeito você ficou com sua estada e, principalmente, com o atendimento recebido por nosso time. Isso nos motiva a ir além e continuar sempre oferecendo o nosso melhor para todos que nos visitam.Todos nós esperamos que em uma próxima viagem possamos hospedá-lo novamente em nosso hotel, ficaremos muito honrados com seu retorno!Atenciosamente,Online Reputation Management Iberostar Selection Praia do Forte