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Reviews of The Cottages on Salt Spring Island

3.5 out of 5
The Cottages on Salt Spring Island
315 Robinson Road, Salt Spring Island, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 261 reviews" "
Rating 8 - Good. 79 out of 261 reviews" "
Rating 6 - Okay. 16 out of 261 reviews" "
Rating 4 - Poor. 2 out of 261 reviews" "
Rating 2 - Terrible. 3 out of 261 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tijana

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities
We've been to this property many times however there were a few snags with this trip. We asked if a playpen was available via email and phone call. We were told we would be called the day before to be informed if we could have one - they never communicated with us. Our cottage (43) also had terrible water pressure. There was zero water coming out of the top floor bathrooms sink, and the bath trickled water - so it took 45 minutes to fill it if you wanted to use it. I informed management via email and they responded, but had no resolution for our stay. Definitely put a damper on the holiday as the spa like bath is always a highlight.
Stayed 3 nights in May 2024

8/10 Good

Alice

Travelled with family
Liked: Property conditions & facilities
The cottage is spacious and with nice decor. A good supply of cooking utensils, dishes and cutlery. A baking dish is not available though.
Stayed 3 nights in Apr 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, amenities
Peaceful area, nice walking trail. Kitchen was well equipped and new management are excellent communicators and happy to help. Some of the living room furniture is getting a bit worn and some paint touch ups required, but not to the point it was shabby. The tub is FABULOUS!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Excellent,clean place.family oriented.fully equipped with kitchen ,washrooms,even books . Has TV sets in each room. Very near from downtown and supermarkets. Beautiful lake view. Highly recommended for a family holiday
Stayed 3 nights in Mar 2024
Response from Resort Management on Apr 7, 2024
Hi Sarah,Thank you for such an excellent review! We hope to see you again in the future.

8/10 Good

Tina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the cottage layout. So cozy and quiet. Perfect for a weekend getaway. A little disappointed in the cleanliness this time with stained/dirty sheets on one bed and a dirty shower (glass and shower head). Missed the Saltspring Coffee welcome gift so went out and bought our own! Love this resort and will be back… just hope it’s cleaner next time.
Stayed 2 nights in Feb 2024
Response from Resort Management on Apr 7, 2024
Hi Tina,Our apologies that our housekeeping was not up to our standards. We hope you will consider staying with us again next time so we can give you a better experience.

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, room comfort
Great Stay!
We had a wonderful stay. Came down over the Christmas season to visit family. The cottage was perfect.
Stayed 5 nights in Dec 2023

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, room comfort
We had an amazing time! Too bad it rained the whole time, but that’s winter for you!
Stayed 5 nights in Dec 2023

10/10 Excellent

Jennifer, west kelowna

Stayed 3 nights in Nov 2023

10/10 Excellent

Xuedao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is all good. It's a happy and enjoyable stay. Thank you!
Stayed 4 nights in Nov 2023

8/10 Good

Maggie

Stayed 2 nights in Oct 2023

10/10 Excellent

Michelle, Dawson Creek

Travelled with family
Liked: Cleanliness, amenities
Very nice stay, clean cabins with great amenities. I highly recommend this place
Stayed 2 nights in Oct 2023

10/10 Excellent

Parham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
fantastic high end finishings in the cottage, short walk to the lake for paddle boarding/canoeing. what more can you ask for!
Stayed 2 nights in Sep 2023

8/10 Good

Charlene

Travelled with group
Liked: Property conditions & facilities
Cottage could use a deep cleaning but overall was in good condition and had very nice finishes. Well worth the expense and was convenient for shopping and dining in town.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nikki

Stayed 3 nights in Sep 2023

8/10 Good

Mia

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed for 4 nights, pretty view. I think that there should have been towel service provided as well as a refill on coffee
Stayed 4 nights in Aug 2023

10/10 Excellent

wayne

Travelled with partner
Liked: Amenities
The lake and location are great!
Stayed 3 nights in Aug 2023

8/10 Good

Rebecca

Stayed 3 nights in Aug 2023

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay! Swimming and SUP-ing in the lake during very warm weather -- great! Full kitchen dining area great for making meals. The resort area was pretty quiet and walkable, although a longish walk in our case to the lake dock and BBQ area. Had fun playing outdoor Jenga. Appreciated the fan during the hot weather, as upstairs bedrooms were toasty! Digital front door lock convenient. A short drive to Ganges and market, shopping, etc.
Stayed 3 nights in Aug 2023

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out. Beautiful, clean home. Great views of the lake. Canoes, paddleboards available for use. Lake temperature great for swimming. 2 bathrooms but only one had a shower. Other had a tub only and due to water restrictions in the summer, could not have a bath. So 4 people had to take turns using the shower. No big deal.
Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Oven was not cleaned. Other than that, the place was perfect. We will be back
Stayed 5 nights in Jul 2023

8/10 Good

Silviu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice vacation cottage, where the only thing missing is a dishwasher
Stayed 8 nights in Jul 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. Great amenities. Enjoyed our weekend away… lakeside. Will go again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kimberly, Mercer Island

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation, everything you need is there! Clean, well kept, and up to date furnishings. Loved sitting out on the deck in the mornings and watching the large collection of dvds in the evening. Cottages close to town and the ferry. So much to do on Salt Spring Island. Don’t miss the fairy doors on Mt Erskine or the Salt Spring cheese farm.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tijana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you for your rating, truly appreciated.

8/10 Good

Ashley

Liked: Cleanliness
Stayed 3 nights in Jun 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you for your rating. Truly appreciated.

10/10 Excellent

jim

Stayed 2 nights in Jun 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you for your rating, truly appreciated.

10/10 Excellent

Lynn D

Travelled with family
Liked: Cleanliness, room comfort
Quiet, peaceful and comfortable!
Everything you might need right next to a clean lake with a dock and water toys. Dog friendly and lovely adirondack chairs on two decks. Decorating is lovely. Two bedrooms with full bathrooms on separate floors, plus one powder room on the main floor with kitchen, all necessary dishes, pots and pans, etc. TV in one bedroom and main floor where there are two sofas and a library with excellant variety of books and a few games. The lake is great for swimming and there are canoes, SUP's, kayaks plus a variety of PFD's. The location is close to Ganges and the customer service is amazing. Thanks to the employees for quick responses.
Stayed 3 nights in Jun 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you so much for taking the time to write a review. We love our guests and hope that they always have a great experience. Thank you for sharing yours.

8/10 Good

Ashley

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This was a great little getaway - central to everywhere on the island, and a really quick drive into "downtown" Ganges. The "Lakeside" cabin was close to the dock - we were unaware that there wasn't really any shore - the only entry to to the lake is the dock into the water. We had our 15 month old and dog thinking we could spend time on the lake beach - something to think about if you have little ones. The cabin itself was wonderful! 1 bedroom up in the loft, and one on the lower floor, each with it's own bathroom, and a powder room on the main floor. It worked for us, but for sound sensitive people or larger families, there aren't any doors to the bedrooms, so earplugs would be good.
Stayed 2 nights in Jun 2023
Response from Your Cottages Crew on Jul 4, 2023
Ashley, Thank you so much for your comments, we hope that we have you return in the future. We enjoyed having you visit us. All the best.

10/10 Excellent

Jason

Stayed 3 nights in Jun 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you for your rating, truly appreciated.

8/10 Good

Simon

Travelled with family, Travelled with group
Overall is okay. But, tower is too old and not comfy, dusty underneath the bed(hairs and hair balls), no dishwasher Leaking sink, fixed the next day Staff on site is good and responsive
Stayed 3 nights in May 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you Simon. I am so sorry you had a less than amazing experience. We will look into the issues that you noted to make sure that they are better for your next visit. If you could let me know what you meant by "tower", I would appreciate it.

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful long weekend here. Cabin was spacious, beds were comfortable, and the kitchen has what you need to stay in for meals (though you need to bring anything other than salt and pepper). Will definitely be back!
Stayed 3 nights in May 2023
Response from Your Cottages Crew on Jul 4, 2023
So excited to hear that you plan to return. Nothing makes us happier. Thank you for your comments and we look forward to hearing from you in the future.

10/10 Excellent

Marie

Liked: Cleanliness, room comfort
peaceful stay
Stayed 3 nights in May 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you for your rating, truly appreciated.

10/10 Excellent

susan

Liked: Cleanliness
Beautiful spot on the island! Gorgeous home with everything you need. Lovely lake and forest peace.
Stayed 2 nights in May 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you so much for taking the time to share your comments with us. Truly appreciated.

10/10 Excellent

Dianna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and clean. The staff were very nice as well. Grounds were well maintained and loved exploring Sal Spring Island.
Stayed 3 nights in May 2023
Response from Your Cottages Crew on Jul 4, 2023
Thank you so much for sharing your experience with us. We truly appreciate your comments.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet cozy accommodations. Easy check in and out.
Stayed 3 nights in Apr 2023

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rustic feel, pretty little like, far enough from town to feel rural, close enough to pick up groceries or go out for lunch easily.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Lovely place, hope to come back
Gorgeous location and the self-check in was perfect for us. We did need to request extra blankets as the duvet is past it's prime. Salt for the entrance would have been nice, we had 2 people slip and fall in the icy ramp. Would stay here again!
Stayed 2 nights in Nov 2022

10/10 Excellent

Gemma

10/10 Excellent

Yalin

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay. Will come back again!
Stayed 2 nights in Nov 2022

10/10 Excellent

Darwin

Travelled with family
Liked: Amenities, property conditions & facilities
Recommended
Stayed 3 nights in Nov 2022

10/10 Excellent

Romelita, Delta

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Very Quiet and relaxing spot the unit was updated just had a few issues.I found a dirty Fry pan and spattula in the oven,lots of dust between lounge chair and side table and the Fireplace didn't work,also a hanging decorative piece was missing on wall(hooks still there)and i saw it underneath the book cabinet case and also the upway stair case had a missing light cover makes me wonder how much a clean and inspection they did before we arrived. But overall a very nice unit.

10/10 Excellent

kim

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location Excellent accommodations comfortable living space with cozy beds . Only complaint no wine glasses !!! But we survived 😊
Stayed 3 nights in Oct 2022

10/10 Excellent

robyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's beautiful! Two rooms with their own bathroom with tubs and one bathroom on the main floor (kitchen and living room) with our private deck and outside fire place FYI bring your own propane will definitely be returning
Stayed 2 nights in Sep 2022

10/10 Excellent

Judy

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2022

8/10 Good

Laurel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful deck for morning coffee or evening drinks. A terrific place for a quiet family get away.
Stayed 4 nights in Aug 2022

8/10 Good

Yearn Ann

Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Lovely location, accommodation
The property and accommodation is lovely. The lake is great for swimming, canoeing, etc. On the downside, the dock can get a bit crowded. The check-in time (5 p.m.) and check-out time (10 a.m.) are a bit unreasonable, especially when guests are requested to strip the beds and take out garbage and sort the recycling.
Stayed 7 nights in Jun 2022
Response from Dayle on Aug 9, 2022
Thank you for your feedback - we appreciate you taking the time to help us improve our experience. Unfortunately, the dock size is due to local regulations and our check in/out times as well as the other check out requests are currently due to our staffing. We appreciate your understanding and hope to see you in the future. The Cottages Team