Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews of Sleep Inn West Valley City - Salt Lake City South

2.5 out of 5
Sleep Inn West Valley City - Salt Lake City South
3440 S. Decker Lake Dr., West Valley City, UT

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 171 reviews" "
Rating 8 - Good. 44 out of 171 reviews" "
Rating 6 - Okay. 35 out of 171 reviews" "
Rating 4 - Poor. 15 out of 171 reviews" "
Rating 2 - Terrible. 21 out of 171 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmin

Liked: Cleanliness
.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was really comfy, breakfast was great and the staff was very nice.
Stayed 1 night in Mar 2024

6/10 Okay

lori

Travelled with family
Liked: Staff & service
I was a little sketched out by the homeless guy sleeping on the 2nd floor lounge area. I did let the front desk know and she said she would take care of it. I'm assuming she did but I did not go back out and check. Also in the 2nd floor lounge area , the coffee table was on top of the couch. The breakfast was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and friendly.
Stayed 1 night in Mar 2024

8/10 Good

Emma, Moab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking up to the front desk lady was really nice. Checked us in really quick and gave us directions to the room, also told us where to get the morning breakfast. Staff was awsome!! Room was really clean they must have good housekeeping 😀 everything was really tidy bathroom was also very clean. Room had fridge, microwave, and a coffee pot. The only thing that was very concerning, it was 1@m and people outside our room where fighting and shouting at each other. We woke up and they were fighting over drugs. Hotel is great but if they are letting people like this stay there and do their deals . Its not a safe place for kids or anyone. We couldn’t sleep after that.
Stayed 1 night in Feb 2024

8/10 Good

Arian

Stayed 1 night in Feb 2024

10/10 Excellent

Taufaitoa

Stayed 1 night in Jan 2024

10/10 Excellent

Cayce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was so clean. I'm also impressed with the Shuttle service. Had I known about it before checking in, I would have called to get a ride from the airport, but I ended up getting an Uber ride.
Stayed 2 nights in Dec 2023
Response from Carol on Jan 1, 2024
It was our pleasure to work with you, please come back anytime

6/10 Okay

Angelic Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff consistent on calling me honey sweetie. Sugar multiple times even after I asked the call me by my first name, my nickname, thank you
Stayed 1 night in Dec 2023
Response from Carol on Jan 1, 2024
I am sorry for that and have spoken to the clerk

4/10 Poor

Paige

Stayed 1 night in Dec 2023
Response from Carol on Jan 1, 2024
Thank you for staying with us.

6/10 Okay

Cody

Travelled with family
Liked: Amenities
When checking in girl who helped us was awesome very nice and helpful the rooms very very clean and enjoyable but then when checking out front desk lady a little older was very rude and lacked any type of customer service my wife bad been very sick and was throwing up unfortunately we had to use their towels to clean up the mess from it i expected to pay for it out of my deposit and was totally fine with paying to replace the towels the front desk lady was extremely rude about the situation and told mei was not getting all of my deposit back because the towels had been destroyed and continued to give me the worst looks like we were such bad people I am very disappointed that our stay began ao grest but ended so terrible may or may not choose to stsy there again.
Stayed 1 night in Dec 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, clean, comfortable, and convenient.
Stayed 1 night in Nov 2023

10/10 Excellent

Warren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress is wonderful and comfortable.A
Stayed 1 night in Nov 2023

8/10 Good

Erfan

Stayed 1 night in Nov 2023
Response from Carol on Jan 1, 2024
It was our pleasure to have you stay with us.

6/10 Okay

Sherita Dossett

Business traveller
Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

marko

Liked: Cleanliness, staff & service, property conditions & facilities
everything was right service and stuff
Stayed 1 night in Nov 2023

10/10 Excellent

Sybill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really didn't look around the outside of the hotel to know the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Rusty, Newark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Oct 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lupe S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Carol on Oct 9, 2023
Thank you for you comments

6/10 Okay

Christina

Travelled with partner
Disliked: Staff & service
Lie about their rates, gave a receipt at check out and then charged my card quite a bit more. When contacted about it, just said sorry.
Response from Carol on Oct 9, 2023
Was a deposit the web sight should have told you about.

8/10 Good

kristen

Business traveller
Liked: Staff & service
Booked this hotel because we were attending a conference at the Maverick Arena. It’s walking distance to the arena which was super convenient (didn’t have to fight arena traffic and parking!) It’s also walkable to a few restaurants and bars which is nice. Staff was friendly and huge bonus for us, they offer free shuttle transport to and from the airport. The rooms are definitely not luxurious or updated. Very outdated but overall pretty clean and bed was comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting family and needed something easy and convenient. I was able to catch a shuttle from the airport. Check in on good timing and the front desk agent helped me with getting my lyft services set up. Extremely helpful. Wish i remembered his name. Breakfast was delicious but i was even happy they provided decaf coffee. Most places dont offer that as an option unless you ask for it.
Stayed 2 nights in Sep 2023

8/10 Good

Geryl

Travelled with family
Liked: Staff & service, amenities
Looked clean
Stayed 1 night in Aug 2023
Response from Carol on Sep 21, 2023
Thak you for your comments

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023
Response from Carol on Sep 21, 2023
Thank you for staying with us and we will look forward to your return.

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Carol on Aug 17, 2023
Thank you for your thoughts

10/10 Excellent

Estefeni

Stayed 4 nights in Aug 2023
Response from Carol on Sep 21, 2023
Thank you for staying with us.

10/10 Excellent

George

Stayed 1 night in Aug 2023
Response from Carol on Aug 17, 2023
Thank you for staying with us and being so kind

8/10 Good

Kyla, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the dark-haired woman working the front desk in the evenings was very nice & welcoming. rooms are small but clean. the only gripe i have is that my deposit still hasn’t been refunded, despite being told it wouldn’t take longer than 3 days.
Response from Carol on Aug 17, 2023
I apologies, we have released the deposit your bank is holding it, EVEN though they sys it's us.

6/10 Okay

aviram

Disliked: Cleanliness, property conditions & facilities
It was an okay property. They can work on their cleaning. The breakfast is low grade.
Response from Carol on Aug 17, 2023
Thank you for staying with us.

2/10 Terrible

Damir

Business traveller
Disliked: Staff & service
Sleep inn
Front Desk lady Donna had no idea what she was doing, didnt check me in properly, the manager walked in my room with put knocking while my gf was naked in the room, was told my deposit would be returned right away when i check out that didnt happen either. Very yerrible service and stay
Stayed 1 night in Jul 2023
Response from Carol on Sep 21, 2023
I'm terrible sorry, your stay was not what you expected.Please come back and let us make it better for you.

8/10 Good

Scheder

Stayed 1 night in Jul 2023
Response from Carol on Sep 21, 2023
Thank you fpr staying with us.

8/10 Good

Scheder

Stayed 1 night in Jul 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
If you're handicapped don't stay here. We ask for a first floor got a second floor they have no elevator so stay elsewhere
Stayed 1 night in Jun 2023

6/10 Okay

Muhammad b van

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Because we missed our flight connection we stayed here overnight. The hotel was fine, but the shuttle service provided was not. It was scary that the driver was very late threatening our ability to catch our makeup flight.
Stayed 1 night in May 2023

6/10 Okay

Keith

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay stay
The room had a funky smell. The window was open when we first came in probably because of the funky smell. The cleaning people didn’t take the trash out but the smell wasn’t from that. We kept the fan going throughout the night.
Stayed 2 nights in May 2023

8/10 Good

Shatorra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overall
Nice room, not as new as the pictures but very comfortable bed and friendly staff. I would stay again
Stayed 2 nights in May 2023

10/10 Excellent

TALESIA

Liked: Staff & service
Stayed 1 night in May 2023

6/10 Okay

Bailee

Business traveller
Liked: Cleanliness, property conditions & facilities
Quick stay fantastic
Stayed 1 night in Apr 2023

8/10 Good

Trina

Stayed 1 night in Apr 2023

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was reasonably clean but the bathroom is pretty gross and the common areas smell and are in bad shape. Front desk staff was rude.
Stayed 1 night in Mar 2023

10/10 Excellent

Paulos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room is very suffocating
Stayed 1 night in Mar 2023

8/10 Good

Hakeem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a cute motel like spot. No real amenities. Get a free waffle for breakfast
Stayed 1 night in Feb 2023