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Reviews of Motel 6 Salt Lake City, UT - Central

2 out of 5
Motel 6 Salt Lake City, UT - Central
315 W 3300 S, Salt Lake City, UT

Reviews

4.8
Rating 10 - Excellent. 81 out of 789 reviews" "
Rating 8 - Good. 104 out of 789 reviews" "
Rating 6 - Okay. 141 out of 789 reviews" "
Rating 4 - Poor. 158 out of 789 reviews" "
Rating 2 - Terrible. 305 out of 789 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Filiberto

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Motel was completely shut down
I pull into the motel and it's completely shut down, with nobody at front desk or nobody to help get me refund from the website. Completely wasted money and time. I had to go to the nearest and closest hotel and pay for an extra room when I had that room reserved for over a month. Do not order rooms from this website do not trust these reviews. Not to mention the sketchy drug dealers using the abandoned Parking lot
Stayed 2 nights in Apr 2023

2/10 Terrible

Yolanda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Blood splatters on the ceiling, dried boogers flicked on the wall, room philthy.
Stayed 1 night in Mar 2023

2/10 Terrible

Elisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dog hair on the sheets, dirty floors, stains in the bottom of the tub, very dirty and very difficult to get to. Close to the hospital is one of the only things it’s got going for it.
Stayed 6 nights in Mar 2023
Response from Motel6 on Mar 29, 2023
Hi ElisaThank you very much for your time. However, during your 6 day's stay you never complained anything about it. Even during your departure the front desk agent asked about the room and you replied positively. During your stay we asked to clean the room several time but you denied. Therefore, it is baseless to complain after you leave.

8/10 Good

Luis

Stayed 3 nights in Mar 2023

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 30, 2023
Hi LindaThank you very much for your valuable time and we appreciate your business. Thank you.

6/10 Okay

Komasquin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The heater in room did not work at all this was the second room that the heater did not work and. It was cold as hell
Stayed 2 nights in Mar 2023
Response from Motel6 on Mar 28, 2023
Hi KomasquinI am very sorry for the heater. Please in the future call the front desk immediately so that we can move you to another room. Thank you for your understanding.

10/10 Excellent

Linda

Stayed 1 night in Mar 2023
Response from Motel6 on Mar 28, 2023
Hi LindaThank you very much for your time. We appreciate your review and it will encourage us to improve our services as well overall cleanliness of the hotel. Thank you.

8/10 Good

Chris

Business traveller, Travelled with group
Liked: Staff & service
The stay was fine, comfortable beds. The room we had definitely needed some upkeep. Very tiny TV for the distance from the beds to where it was hung. The bathroom looked like it needed an overhaul. The shower head was cracked by the fitting so it sprayed water everywhere, nice surprise for when I the knobs. The surrounding area was a little sketchy. We missed the turn into the parking lot and ended up on the street behind the Motel and the conditions brough up two words "Crack Dens". The staff was warm and friendly. I wish the neighborhood matched their demeanors. They can't help their location but I felt as though I needed constantly keep watch over my two vehicles the whole night. Aside from that there were several great locations very close for dining. All in all if you just need a bed to sleep in for the night it's not bad for the price.
Stayed 1 night in Feb 2023
Response from Motel6 on Mar 24, 2023
Hi ChrisThank you very much for your valuable time and comments. We will try our best to improve everything mentioned by you. Thank you.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 19, 2023
Thank you

4/10 Poor

David

Disliked: Cleanliness
When I checked into my room floor was dirty sink was clogged but I went and unclogged it myself and fix a few things in the room, it's motel6 what do you expect right... lol but it was quite night and day which was surprisingly.
Stayed 2 nights in Mar 2023
Response from Motel6 on Mar 19, 2023
Thank you for your time

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The person checking in was very attentive to my needs. Excellent customer service
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 19, 2023
Dear LisaThank you very much for your time.

2/10 Terrible

Jordan

Stayed 1 night in Mar 2023

10/10 Excellent

Komasquin

Liked: Staff & service
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 19, 2023
Thank you.

4/10 Poor

Christopher

Disliked: Cleanliness
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 19, 2023
Thank you.

4/10 Poor

Oscar

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay
The room was horrible and smelled like smoke! Bed cover had stains.
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 16, 2023
Hi OscarThank you very much for your time. We are sorry we failed to meet your expectations and will try our best to address the issues mentioned by you. Thank you.

2/10 Terrible

Silviano

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
1st off, the smell. Condition of all the furniture was horrible, sink was not clean, the 2 pillows were thin, hair on the sheets, tub was chipped, never again, not worth the $79
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 15, 2023
Hi SilvianoWe are sorry that we failed to meet your expectations and will try to address the issues mentioned by you. Thank you very much for staying with us.

6/10 Okay

Malik

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Its ok
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 14, 2023
Hi MalikThank you very much for your time.

8/10 Good

lenelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. We stayed multiple days but didn't receive housekeeping although towels were brought quickly when we asked. The room was supported to include microwave and refrigerator which it didn't but the room was clean when we arrived and this location was actually the correct bed size
Stayed 3 nights in Mar 2023
Response from Motel6 on Mar 12, 2023
Hi LenelleThank you very much for your valuable time. HK service is in demand. Hope to see you soon. Thank you.

10/10 Excellent

Katherine

10/10 Excellent

Safuiono

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot better than when I had visited here, years ago.
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 12, 2023
Hi SafuionoThank you very much for your valuable comments. Hope to see you soon. Thank you.

4/10 Poor

Magen

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bed was comfy
Stayed 1 night in Mar 2023
Response from Motel6 on Mar 14, 2023
Hi MagenThank you very much for your time.

4/10 Poor

Melissa

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
They require a $100 deposit that I haven't even gotten back yet meanwhile they have an ant infestation and the heater kept putting out cold air even when I maxed out the heat to 90.
Response from Motel6 on Mar 3, 2023
Deposit is processed by credit card company which take a while to get in your bank. During severe cold weather PTAC units does not work when you put the 90 degree. Normally, upto 75 degree is perfect.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attempted Robbery
A man with a ski mask on was pounding on my door for over a minute. He kept his other hand in his jacket pocket bulging forward implying he had a weapon, I immediately called the front desk and told them to call the police. After 5 min I called front desk again and asked for an update. They said nobody was there on the cameras, I said knew that wasn’t possible so I told him I was coming down to see the cameras, they got upset and told me I was kicked out. The Manager, Bob, was horrible. He was dismissive, rude, and repeatedly called me a liar while making claims this never happened. He was very suspicious and makes me wonder how things work behind the scenes. AVOID AT ALL COSTS.
Stayed 1 night in Feb 2023
Response from Motel6 on Mar 2, 2023
Totally baseless incident. Front Desk watched the camera immediately on live while he was on phone. But there was nobody in front of his door. Also went up and checked the whole building area but the so called masked man was not there. He called the police and left the hotel after conversation with the officers.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME.

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME.

6/10 Okay

Ron

Disliked: Room comfort
Stayed 1 night in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay-left Early
Booked through website. Paid for room w/fridge. Was told in person, i didnt get one. Ice machine broke, no receipt during check-in, locked out of room after 1st night. Was never told they deactivate all keys at 11am & you have to ask office to reactivate for 2 day stay. The tub had rust & dirt. The floor had melted crayon, the curtain was ripped, toilet caulking was cracked & old. Only 1 very small trash can to share for bathroom things and living room things.
Stayed 2 nights in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME AND WE ARE TRYING OUR BEST TO FIX EVERYTHING IN THE ROOM.

8/10 Good

Simmons

Stayed 2 nights in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME.

4/10 Poor

Tracy

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, grease on the floor. No value
Stayed 1 night in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME.

4/10 Poor

Art

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool drained. Hot tub empty. No coffee maker in room. Room bare of any amenties. Floors cracked and peeling. Bathroon faucet broken. Backs on both chairs brcken. Towels tiny, old and thin. The place is old and uncared for.
Stayed 1 night in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME.

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They
Stayed 1 night in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME.

4/10 Poor

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Bob on Feb 26, 2023
THANK YOU MUCH FOR YOUR VALUABLE TIME.

2/10 Terrible

Loree

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smug little man who was partaking in what the busy rooms where selling had me sleep in my truck because it was 257 and my reservation expired at 3! Im a 50 years old disabled woman here to get treatment for illnesses.. we had 3 minutes and he shut door in face
Stayed 1 night in Feb 2023
Response from Bob on Feb 15, 2023
It seems that considering the description she made in her comments - she was not in this location. For e.g. we open 24/7 and never shut the door. There is nobody working in the front desk similar to her description.

8/10 Good

Daniel

Stayed 2 nights in Feb 2023
Response from Bob on Feb 15, 2023
Thank you.

10/10 Excellent

Peter

Stayed 2 nights in Feb 2023

10/10 Excellent

Vannesa

Stayed 1 night in Feb 2023
Response from Bob on Feb 15, 2023
Thank you.

6/10 Okay

Kim

Stayed 1 night in Feb 2023

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Heat is not working, sheet dirty.
Stayed 1 night in Feb 2023
Response from Bob on Feb 15, 2023
All heaters in the rooms are in working condition. However, during winter to get quick heat most of the guest set the temperature to 80 - 90 which is not right.

4/10 Poor

Brandy

8/10 Good

Julia

Stayed 1 night in Feb 2023

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Nancy Y. on Feb 2, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Kathy

Disliked: Amenities, property conditions & facilities
NASTY
Stayed 1 night in Jan 2023
Response from Nancy Y. on Feb 2, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Nancy Y. on Feb 2, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

JayDe

Disliked: Cleanliness, staff & service, amenities
harrased
Response from Nancy Y. on Feb 2, 2023
Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention, and would like to discuss your experience further. Please use the Contact Us feature at the motel 6 website to connect with us.Nancy Y.#Team6

2/10 Terrible

victoria

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ever again
Stayed 1 night in Dec 2022
Response from Nancy Y. on Dec 20, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Martin

Stayed 1 night in Dec 2022
Response from Nancy Y. on Dec 20, 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Nancy Y. on Dec 20, 2022
Thank you for positively rating your stay!!Nancy Y.#Team6

6/10 Okay

Kayla

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for. No fridge for insulin and tell that house keeper check out is at 11not 0930 hours.
Response from Nancy Y. on Dec 20, 2022
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrible place. Stay far away from it
Response from Nancy Y. on Dec 20, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Derelection
Room was fine. They missed my wake up call, costing me over $500 for a new flight plus hours of wasted time and a great deal aggravation. Not Happy!
Stayed 2 nights in Oct 2022
Response from Brand Experience Team on Nov 7, 2022
Hi Gerald,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6