2525 N Salisbury Blvd, US-13N & Rt-50, Salisbury, MD
Avis
4,0
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Note de 10 – Excellent, d’après 63 avis sur 1001." "
10 – Excellent
63
Note de 8 – Bien, d’après 84 avis sur 1001." "
8 – Bien
84
Note de 6 – Acceptable, d’après 125 avis sur 1001." "
6 – Acceptable
125
Note de 4 – Médiocre, d’après 196 avis sur 1001." "
4 – Médiocre
196
Note de 2 – Terrible, d’après 533 avis sur 1001." "
2 – Terrible
533
3,8/10
Propreté
5,6/10
Service et personnel
3,4/10
Commodités
3,8/10
État et installations de l’hébergement
3,6/10
Écoresponsabilité
Avis
4/10 – Médiocre
Marie-Anne
19 août 2019
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Marie-Anne
Séjour de 1 nuit en août 2019
bob a répondu le 25 août 2019
Dear Anonymous,
Thanks for a positive feedback it is important to us.
2/10 – Terrible
Darryl
Voyage en famille, Voyage d’affaires
28 mai 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I DID NOT STAY THERE BECAUSE THE STAFF WAS NOT HELPFUL AND HAS NO CUSTOMER SERVICE.
Darryl
Séjour de 1 nuit en mai 2024
4/10 – Médiocre
shawn
Voyage en famille
19 mai 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The online pictures and representation of this establishment is extremely misleading and false. This looks condemned when we pulled into the parking lot and I thought it had closed down and went out of business. The facility is in disrepair unacceptable in all facets.
shawn
Séjour de 1 nuit en mai 2024
4/10 – Médiocre
Jennifer
Voyage en famille
15 mai 2024
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I went to check out and found my car stabbed!! Literally 4 stab marks in front fender and ding in the driver's side door. Room was dirty, drain in tub was backing up and sludge coming out. Paint on sheets. Pictures on here are nothing like the comdotion of the property.
Jennifer
Séjour de 2 nuits en mai 2024
2/10 – Terrible
Jennifer
6 mai 2024
Points faibles : Propreté, état et installations de l’hébergement
Jennifer
Séjour de 2 nuits en mai 2024
4/10 – Médiocre
Caitlin
5 mai 2024
Points faibles : Propreté, état et installations de l’hébergement
Caitlin
Séjour de 2 nuits en mai 2024
8/10 – Bien
Zach
3 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Zach
Séjour de 2 nuits en avril 2024
2/10 – Terrible
Takia
Voyage de couple
25 avr. 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very very dirty. Roaches everywhere. Kids playing in parking lot hitting cars with bikes and toys
Takia
Séjour de 2 nuits en avril 2024
2/10 – Terrible
Starr
Voyage en famille avec de jeunes enfants, Voyage d’affaires
13 avr. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Surrounding property is filthy, the room its self was horrendous. Like it had never been deep cleaned. Every crevice was layered with dirt, the bathroom smelled of urine. Thick layer of dust on fixtures and unknown liquid sprays on the wall. Huge 3inch gap under the main door leads right outside. Poor sound barrier could hear everything all night. Honestly didn’t feel comfortable bringing my family into this double bed room. But we just needed a place to sleep for cheap. It’s definitely exactly what you would think a 100$ room would be if not worse for that price. All in all do not stay here. Just fork over the cash for a nicer room you will be thankful.
Starr
Séjour de 1 nuit en avril 2024
4/10 – Médiocre
Maricela
8 avr. 2024
Points faibles : Propreté, état et installations de l’hébergement
Maricela
Séjour de 3 nuits en avril 2024
2/10 – Terrible
Sharon
28 mars 2024
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Sharon
Séjour de 2 nuits en mars 2024
2/10 – Terrible
Sarah
23 mars 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I will never book with Expedia again and they still haven’t reimbursed me for a hotel I had to cancel due to Expedia’s deceiving pictures because the hotel was disgusting and bug ridden and I will never ever stay at this drug/bug ridden filthy hotel rat shack !!! THE FRONT DESK MEAN AND VERY RUDE
Sarah
Séjour de 1 nuit en mars 2024
2/10 – Terrible
Ryan
Voyage en famille, Voyage de couple
19 mars 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fixtures falling off the door/bathtub dirty walls/linens and insects crawling on the walls and ceiling. Contacted both Days inn and expedia and am still waiting on a refund pending investigation.
Ryan
Séjour de 1 nuit en mars 2024
2/10 – Terrible
Angela
Voyage de couple, Voyage d’affaires
10 mars 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was not throughly cleaned .
Angela
Séjour de 1 nuit en mars 2024
2/10 – Terrible
Gregory
Voyage d’affaires
9 mars 2024
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The online pictures do not match the facility. I was shown three rooms before I finally consented to stay. I booked a three-night stay, but I left after the second night. I was awakened on day two of my stay by a roach crawling across my face.
I immediately and carefully packed so as not to bring any roaches from that facility and left. The desk clerk was very apologetic and refunded my last night's stay.
Gregory
Séjour de 3 nuits en mars 2024
2/10 – Terrible
Craig
Voyage d’affaires
10 févr. 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They were very unprofessional with my stay. I ended up leaving after two nights, I don’t recommend at all. STAY AWAY FROM THAT MOTEL
Craig
Séjour de 7 nuits en février 2024
4/10 – Médiocre
Tina
Voyage en famille, Voyage avec des animaux de compagnie
10 févr. 2024
Points faibles : État et installations de l’hébergement
Every time we stay there we either have to be put in a different room or get someone to come clean it because it's never properly stocked the way it should be there's maids that are very rude and ignorant to people and they look like they're basically on a bunch of drugs but we had to be moved two times every time we come there last time it was full of pictures and this and that that then and then he switched our room when he switched a room it was my toilet paper there was no towels the bathroom was just dirty so if I wasn't so tired I wouldn't have stayed
Tina
Séjour de 1 nuit en février 2024
2/10 – Terrible
Tammy
8 févr. 2024
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Bugs and dirty. Left right away
Tammy
Séjour de 1 nuit en février 2024
4/10 – Médiocre
Crisanto
Voyage de couple
3 févr. 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room and bathroom is not cleaning properly, everything is poor clean.
Crisanto
Séjour de 1 nuit en février 2024
10/10 – Excellent
Tyechia
31 janv. 2024
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Tyechia
Séjour de 2 nuits en janvier 2024
2/10 – Terrible
Barb
Voyage d’affaires
24 janv. 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There were ROACHES. Three of them in the 5 minutes after check in. I thought this property was attached to the convention center so it should have been a safe bet in the off season for an inexpensive room I have pictures of the roaches.
Barb
Séjour de 1 nuit en janvier 2024
2/10 – Terrible
German
3 janv. 2024
German
Séjour de 4 nuits en décembre 2023
2/10 – Terrible
Kristin
Voyage de couple
24 déc. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Checked in. I have no problem with the staff, they were friendly enough. First room, tv was STOLEN, there was an empty liquor container, the smoke detector was laying in the floor. Asked to change room, no problem. Second room was better, but there were furniture pieces laying around, dead bugs, dirty sheets, and half a dozen dead roaches in the tub.
Asked to check out and get a refund, staff was understanding.
Kristin
Séjour de 1 nuit en décembre 2023
2/10 – Terrible
Clayton
24 déc. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good afternoon this was the worst hotel iv ever stayed in property was dirty and my tv did not work till it was fixed the was dirty and Roaches found live one and dead ones not sure about bed bugs at this point people smoking weed smell was around the hole Facility and most people there look like bunch a crack heads was not a pleasant stay so on this matter i would like a refund for the 2 night i stayed 12/22/23 to 12/24
Clayton
Séjour de 2 nuits en décembre 2023
10/10 – Excellent
Brittany
Voyage de couple
24 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Brittany
Séjour de 1 nuit en décembre 2023
10/10 – Excellent
Brittany
18 déc. 2023
Brittany
Séjour de 1 nuit en décembre 2023
2/10 – Terrible
Christina
Voyage de couple
18 déc. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My boyfriend and I booked a room at the days in by Wyndham for 2 nights. DO NOT GO THERE!! Literally have not been to a worse place to say! Drug paraphernalia was left in the room. Blood was splattered on the bathroom wall. Hand prints were left above the sink (clearly leaning over top the sink). A big yellow stain in the middle of the sheets (had to ask for new sheets but the phone in the room did not even work so we had to walk all the way back up to the front desk TWICE). No towels were in the room when we got there (had to ask for those too). Did not get new towels or sheets for over an hour after asking for them TWICE. There was a HUGE stain on the couch and on the floors of the room. The bath tub was not fully operational (leaking out the side with side panels hanging off when we got there and jets were full of mold and dirt so when turned on produces some of the nastiest water ever). Roaches were in the cabinets (to be fair in the glue trap but that was just left in where food is supposed to go??) and climbing up the walls. Let's just say my boyfriend and I DID NOT feel comfortable staying there for even just one night out of the two nights we had paid for. BIG WASTE OF TIME AND MONEY!
Christina
Séjour de 2 nuits en décembre 2023
2/10 – Terrible
Tenesha
18 déc. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There were live roaches, dead roaches, blood splatter in bathroom wall, jacuzzi was filthy and the grates wouldn’t close, lines had smoke stains on them, as well as bleach stains. Checked out early because I knew I was gonna be too scared to turn the lights off. I just had the feeling like if there’s roaches there’s also gonna be bedbugs.. no trash can, cups, or coffee maker.. it was a jacuzzi suite. And there was nothing suite about it.
Tenesha
Séjour de 1 nuit en décembre 2023
4/10 – Médiocre
Reginald
28 nov. 2023
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Upon arrival and entering my room there when many roaches. I didn't feel comfortable staying!!
Reginald
Séjour de 2 nuits en novembre 2023
2/10 – Terrible
Judy
27 nov. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Horrible
Judy
Séjour de 10 nuits en novembre 2023
2/10 – Terrible
KENNARD
24 nov. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
ROACHES
KENNARD
Séjour de 1 nuit en novembre 2023
2/10 – Terrible
Angel
Voyage de couple
20 nov. 2023
Points faibles : Propreté, état et installations de l’hébergement
Got a picture of a roach crawling on bed
Angel
Séjour de 3 nuits en novembre 2023
10/10 – Excellent
Kyle
15 nov. 2023
Kyle
Séjour de 1 nuit en novembre 2023
2/10 – Terrible
MARCUS
13 nov. 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
MARCUS
Séjour de 1 nuit en novembre 2023
Bob Patel a répondu le 14 nov. 2023
We sincerely appreciate the time you took to provide feedback on your recent stay with us, and we want to extend our gratitude for choosing our motel.We are committed to delivering exceptional service, and it is disheartening to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we would be grateful if you could take a moment to share more details about the aspects that fell short of your satisfaction.Understanding the specific areas where we can improve is crucial to our ongoing efforts to enhance the overall guest experience. Your insights will enable us to address any shortcomings and ensure that future guests enjoy a more comfortable and enjoyable stay.Please feel free to share any specific concerns or incidents that stood out to you during your visit. Your candid feedback will be treated with the utmost attention and will contribute significantly to our continuous improvement.We genuinely care about our guests' experiences, and your input is a valuable tool in our ongoing pursuit of excellence. Our team is committed to resolving any issues and creating an environment that meets and exceeds your expectations.Thank you once again for choosing our motel, and we sincerely hope to have the opportunity to welcome you back in the future, providing you with an improved and delightful experience.
2/10 – Terrible
ZAM
5 nov. 2023
Points forts : Service et personnel
Points faibles : Propreté
Verry bad
ZAM
Séjour de 1 nuit en novembre 2023
Bob Patel a répondu le 14 nov. 2023
We sincerely appreciate the time you took to provide feedback on your recent stay with us, and we want to extend our gratitude for choosing our motel.We are committed to delivering exceptional service, and it is disheartening to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we would be grateful if you could take a moment to share more details about the aspects that fell short of your satisfaction.Understanding the specific areas where we can improve is crucial to our ongoing efforts to enhance the overall guest experience. Your insights will enable us to address any shortcomings and ensure that future guests enjoy a more comfortable and enjoyable stay.Please feel free to share any specific concerns or incidents that stood out to you during your visit. Your candid feedback will be treated with the utmost attention and will contribute significantly to our continuous improvement.We genuinely care about our guests' experiences, and your input is a valuable tool in our ongoing pursuit of excellence. Our team is committed to resolving any issues and creating an environment that meets and exceeds your expectations.Thank you once again for choosing our motel, and we sincerely hope to have the opportunity to welcome you back in the future, providing you with an improved and delightful experience.
2/10 – Terrible
Jevon
Voyage d’affaires
3 nov. 2023
Points faibles : Propreté, état et installations de l’hébergement
Didn’t like that the rooms were infested with roaches. First room had them everywhere and I couldn’t stay in the room. The second room has less but still has them. My co workers room’s also had them
Jevon
Séjour de 1 nuit en novembre 2023
Bob Patel a répondu le 14 nov. 2023
Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience and disappointment you faced during your stay. Your feedback is of utmost importance to us, and we are committed to addressing the issues you encountered.We are genuinely sorry to hear about the presence of roaches in your room and your co-workers' rooms. Please rest assured that we take this matter very seriously, and our team is actively investigating and taking immediate steps to rectify the situation.Our top priority is the comfort and well-being of our guests, and we deeply regret that we fell short of your expectations. We have initiated a thorough inspection and pest control measures to ensure the eradication of any infestations, and we will be implementing additional protocols to prevent such occurrences in the future.We understand the impact this had on your stay, and we would like to express our gratitude for bringing it to our attention. Your feedback serves as a crucial tool in our continuous improvement efforts.To further discuss your experience and address any specific concerns, please feel free to contact us. We are committed to making this right for you and appreciate the opportunity to regain your trust.Once again, our sincere apologies for the inconvenience you faced. We hope to have the chance to welcome you back in the future and provide you with the exceptional experience you rightfully deserve.
2/10 – Terrible
Akiko
1 nov. 2023
Points faibles : Commodités
DO NOT STAY HERE!
Nothing worked, there were ROACHES everywhere! No towels upon check in, tub was FILTHY. No blankets heat didn’t work. Smh HORRIBLE.
Akiko
Bob Patel a répondu le 14 nov. 2023
We extend our deepest apologies for the incredibly disappointing experience you had during your recent stay at our motel. Your feedback has been taken seriously, and we want to assure you that the issues you encountered are not reflective of our standards or the experience we aim to provide our guests.We are genuinely sorry for the inconveniences you faced, from the lack of functional amenities to the cleanliness issues in your room. Your concerns, especially regarding the presence of roaches, are deeply troubling, and we understand the impact this had on your overall impression of our establishment.Please be assured that we are conducting a thorough investigation into the matters you raised to address and rectify each issue promptly. We have implemented immediate measures to ensure the cleanliness and functionality of our rooms, and pest control protocols have been reinforced to prevent any recurrence.Your experience is certainly not in line with the level of service we aspire to deliver, and we are committed to making amends. We would appreciate the opportunity to discuss your concerns further and gather additional details that may assist us in our efforts to improve.If you are willing to share more information or provide additional feedback, please feel free to contact us. Your insights are invaluable to us as we work diligently to enhance our offerings and prevent such issues from occurring in the future.Once again, we apologize for the inconveniences you faced and appreciate your understanding. We hope to have the chance to regain your trust and welcome you back in the future for a more positive experience.
2/10 – Terrible
Seth
29 oct. 2023
Points faibles : Propreté, état et installations de l’hébergement
Seth
Séjour de 1 nuit en octobre 2023
Bob Patel a répondu le 14 nov. 2023
We sincerely appreciate the time you took to provide feedback on your recent stay with us, and we want to extend our gratitude for choosing our motel.We are committed to delivering exceptional service, and it is disheartening to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we would be grateful if you could take a moment to share more details about the aspects that fell short of your satisfaction.Understanding the specific areas where we can improve is crucial to our ongoing efforts to enhance the overall guest experience. Your insights will enable us to address any shortcomings and ensure that future guests enjoy a more comfortable and enjoyable stay.Please feel free to share any specific concerns or incidents that stood out to you during your visit. Your candid feedback will be treated with the utmost attention and will contribute significantly to our continuous improvement.We genuinely care about our guests' experiences, and your input is a valuable tool in our ongoing pursuit of excellence. Our team is committed to resolving any issues and creating an environment that meets and exceeds your expectations.Thank you once again for choosing our motel, and we sincerely hope to have the opportunity to welcome you back in the future, providing you with an improved and delightful experience.
4/10 – Médiocre
Matthew
29 oct. 2023
Points faibles : Propreté, état et installations de l’hébergement
Matthew
Séjour de 1 nuit en octobre 2023
Bob Patel a répondu le 14 nov. 2023
We sincerely appreciate the time you took to provide feedback on your recent stay with us, and we want to extend our gratitude for choosing our motel.We are committed to delivering exceptional service, and it is disheartening to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we would be grateful if you could take a moment to share more details about the aspects that fell short of your satisfaction.Understanding the specific areas where we can improve is crucial to our ongoing efforts to enhance the overall guest experience. Your insights will enable us to address any shortcomings and ensure that future guests enjoy a more comfortable and enjoyable stay.Please feel free to share any specific concerns or incidents that stood out to you during your visit. Your candid feedback will be treated with the utmost attention and will contribute significantly to our continuous improvement.We genuinely care about our guests' experiences, and your input is a valuable tool in our ongoing pursuit of excellence. Our team is committed to resolving any issues and creating an environment that meets and exceeds your expectations.Thank you once again for choosing our motel, and we sincerely hope to have the opportunity to welcome you back in the future, providing you with an improved and delightful experience.
2/10 – Terrible
Tremain
26 oct. 2023
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Tremain
Séjour de 1 nuit en octobre 2023
Bob Patel a répondu le 14 nov. 2023
We sincerely appreciate the time you took to provide feedback on your recent stay with us, and we want to extend our gratitude for choosing our motel.We are committed to delivering exceptional service, and it is disheartening to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we would be grateful if you could take a moment to share more details about the aspects that fell short of your satisfaction.Understanding the specific areas where we can improve is crucial to our ongoing efforts to enhance the overall guest experience. Your insights will enable us to address any shortcomings and ensure that future guests enjoy a more comfortable and enjoyable stay.Please feel free to share any specific concerns or incidents that stood out to you during your visit. Your candid feedback will be treated with the utmost attention and will contribute significantly to our continuous improvement.We genuinely care about our guests' experiences, and your input is a valuable tool in our ongoing pursuit of excellence. Our team is committed to resolving any issues and creating an environment that meets and exceeds your expectations.Thank you once again for choosing our motel, and we sincerely hope to have the opportunity to welcome you back in the future, providing you with an improved and delightful experience.
10/10 – Excellent
Mark
Voyage d’affaires
24 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just what I expected and needed. Moderate price, reasonable accommodation and near where I am working on this business trip.
Mark
Séjour de 1 nuit en octobre 2023
Bob Patel a répondu le 14 nov. 2023
Thank you for taking the time to share your feedback with us. We are delighted to hear that our accommodations met your expectations and provided the comfort you needed during your business trip. Our commitment to offering a reasonable price and convenient lodging is paramount, and we're pleased to have delivered on that promise for you.It's wonderful to know that our location suited your needs while working on your business trip. We understand the importance of a seamless experience, and we appreciate your recognition of our efforts to provide moderate pricing without compromising on the quality of our accommodations.If there is anything specific you enjoyed during your stay or if there are areas where we can further enhance your experience in the future, please feel free to share your thoughts. Your feedback is valuable to us as we strive to continually improve our services.We look forward to welcoming you back on any future visits to the area, and thank you once again for choosing us for your stay.
2/10 – Terrible
Carla, Upper Marlboro
Voyage de couple
19 oct. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There were cigarette burn markings on the edges of the bathtub, in a non-smoking room. There were insects inside the room, we had to spray the room. The room had a musty smell. This room was terrible.
Carla
Séjour de 2 nuits en octobre 2023
Bob Patel a répondu le 14 nov. 2023
Thank you for bringing your recent experience to our attention. We sincerely apologize for the issues you encountered during your stay at our motel. Your feedback is invaluable, and we want to assure you that we take these matters seriously.We are deeply sorry for the cigarette burn markings in your non-smoking room. This is unacceptable, and we are actively addressing the issue to ensure a thorough inspection and necessary repairs are made. Additionally, the presence of insects is certainly not in line with our standards, and we are taking immediate steps to address this matter with a comprehensive pest control approach.The musty smell in your room is also a concern, and we are investigating this to identify and rectify any underlying issues affecting the air quality. Our team is committed to ensuring a clean, comfortable, and welcoming environment for all our guests.Your experience is not reflective of the high standards we aim to maintain, and we appreciate your patience and understanding as we work to resolve these issues promptly. If there are any specific details you would like to share or if you have further concerns, please feel free to contact us.Once again, we apologize for the inconvenience you faced, and we hope to have the opportunity to regain your trust in the future.
4/10 – Médiocre
Jeremy
16 oct. 2023
Points faibles : Commodités
Very little bedding, only a sheet and thin duvet on 40° nights. Open gaps in the door way and around the ac unit. No cups or ice bin in room. Entire hotel exterior is dirty, run down, in need of repair and updating. No easy access to second level. Subpar attemept to "upgrade" the room, but overall the room was dingy and not very pleasant.
Jeremy
Séjour de 4 nuits en octobre 2023
Bob Patel a répondu le 14 nov. 2023
Thank you for taking the time to share your feedback regarding your recent stay at our motel. We sincerely apologize for the inconveniences and shortcomings you experienced, and we appreciate the opportunity to address your concerns.We are sorry to hear about the challenges you faced with the bedding and room amenities. Your feedback is crucial to our ongoing efforts to improve the guest experience, and we will be sure to review and address the issues you mentioned, such as providing sufficient bedding and ensuring that each room is adequately equipped.The observations you made about the exterior conditions of the hotel are also noted, and we are actively working on maintenance and updates to enhance the overall appearance. Our commitment to providing a clean and welcoming environment is paramount, and we are taking steps to address the areas in need of repair.Regarding the lack of easy access to the second level, we are exploring options to improve convenience for our guests and ensure a seamless experience.We appreciate your detailed feedback on the room conditions, and we want to assure you that we are taking these comments seriously. Your insights are invaluable, and we are committed to making the necessary improvements to create a more pleasant and comfortable stay for our guests.If you have any additional details or specific suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to welcome you back for a much-improved experience in the future.
2/10 – Terrible
Bruce
Voyage d’affaires
16 oct. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cancelled because of cockroaches!!! they where in the bathroom, the beds, and the hallways!!!
Bruce
Séjour de 2 nuits en septembre 2023
Bob Patel a répondu le 14 nov. 2023
We are writing to extend our sincerest apologies for the unfortunate experience you had during your intended stay at our motel. Your feedback regarding the presence of cockroaches in the bathroom, beds, and hallways is deeply concerning, and we want to assure you that we are taking immediate action to address this issue.The presence of pests is not reflective of our standards, and we understand the impact this had on your decision to cancel your reservation. Please be assured that we have engaged professional pest control services to conduct a thorough inspection and implement necessary measures to eradicate any infestations. Our priority is to ensure a clean and comfortable environment for all our guests.We recognize the gravity of the situation and sincerely apologize for the inconvenience and disappointment you experienced. Your feedback is invaluable to us, and we are committed to rectifying this matter promptly to prevent any recurrence.If you have any additional details or specific concerns you would like to share, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Once again, we apologize for the inconvenience, and we thank you for bringing this to our attention.
2/10 – Terrible
ellen
Voyage de couple
15 oct. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There were 2 flys and one strange bug in the bathroom. The door gapped letting cold air and noise in. The men drinking and smoking outside were suspicious and unnerving. The bedspread was stained and gross. The bathroom had unknown stains all over the tub. And, the coffee was simply unpallatable. The parking spaces were full and we had to park on the grass bordering the property. The ONLY positive was, it was convenient to the Seagull Century start.
ellen
Séjour de 1 nuit en octobre 2023
Bob Patel a répondu le 14 nov. 2023
We sincerely apologize for the multiple inconveniences you encountered during your recent stay at our motel. Your feedback is crucial to our commitment to providing a comfortable and welcoming environment for all our guests, and we regret that we fell short of your expectations.We are deeply sorry for the issues you experienced with cleanliness, including the presence of flies and an unusual bug in the bathroom, stained bedspread, and unknown stains in the tub. Please be assured that we are addressing these concerns with our housekeeping team to ensure a thorough inspection and necessary improvements.The door gaps allowing cold air and noise, as well as the unsettling presence of individuals outside, is concerning, and we are actively working to enhance security measures and address any disturbances to ensure the safety and peace of mind of our guests.Regarding the coffee quality, we apologize for the disappointment you faced. We will be reviewing our coffee offerings to ensure a more enjoyable experience for our guests.We appreciate your understanding and patience, and we are committed to making the necessary improvements to prevent similar issues in the future. If you have any additional details or specific suggestions you would like to share, please feel free to contact us.Once again, we apologize for the inconvenience you faced, and we hope to have the opportunity to regain your trust on any future visits.
2/10 – Terrible
Caren
Voyage de couple
15 oct. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This motel is run down. Yuck. We asked for a nonsmoking room and got a stinky smoking room with holes burned into the bedspread. Saw a bed bug. It is not a good place to stay.
Caren
Séjour de 1 nuit en octobre 2023
Bob Patel a répondu le 14 nov. 2023
We extend our sincere apologies for the disappointing experience you had during your recent stay at our motel. Your feedback is of utmost importance to us, and we deeply regret that we fell short of your expectations.We are truly sorry for the condition of the room you were assigned, especially the mix-up with the smoking room, the unpleasant odor, and the presence of burn holes on the bedspread. This is not indicative of the standards we strive to maintain, and we are actively addressing these issues with our team to prevent similar occurrences in the future.The mention of a bed bug is particularly alarming, and we are taking immediate action to conduct a thorough inspection and implement necessary measures to ensure the cleanliness and safety of our rooms. Your health and well-being are our top priorities, and we are committed to rectifying this situation promptly.We understand the impact this experience has had on your stay, and we appreciate your patience and understanding as we work to make the necessary improvements. If you have any additional details or specific concerns you would like to share, please feel free to contact us.Once again, we sincerely apologize for the inconvenience you faced, and we hope to have the opportunity to regain your trust on any future visits.
4/10 – Médiocre
Sid
14 oct. 2023
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Room was not maintained. Cigarette burn in bedspread, several small gnats, small cockroaches, heavy smell of cigarette smoke in a nonsmoking room.
Sid
Séjour de 1 nuit en octobre 2023
Bob Patel a répondu le 14 nov. 2023
We want to extend our deepest apologies for the unsatisfactory experience you had during your recent stay at our motel. Your feedback is essential to us, and we are truly sorry for the issues you encountered in your room.The presence of a cigarette burn in the bedspread, small gnats, and cockroaches is unacceptable, and we understand the impact this had on your stay. Please be assured that we are taking immediate action to address these concerns with our housekeeping and pest control teams to ensure a thorough inspection and necessary improvements.We are also addressing the heavy smell of cigarette smoke in a nonsmoking room and implementing measures to prevent such occurrences in the future. Your comfort and well-being are our top priorities, and we are committed to rectifying this situation promptly.We appreciate your patience and understanding as we work to make the necessary improvements. If you have any additional details or specific concerns you would like to share, please feel free to contact us.Once again, we sincerely apologize for the inconvenience you faced, and we hope to have the opportunity to regain your trust on any future visits.
2/10 – Terrible
Robert
14 oct. 2023
Robert
Séjour de 1 nuit en octobre 2023
Bob Patel a répondu le 14 nov. 2023
We extend our heartfelt apologies for the challenges you faced during your recent stay with us, as reflected in your 1/5 review. Your feedback is invaluable to us, and we deeply regret that we fell short of your expectations.We are committed to providing a positive and comfortable experience for all our guests, and we are truly sorry that we did not meet these standards during your stay. Your concerns are taken seriously, and we are actively investigating the issues you raised to address and rectify them promptly.If you would be willing to share more specific details about your experience, it would greatly assist us in our efforts to make the necessary improvements. Please feel free to reach out to us.Your satisfaction is our priority, and we appreciate your understanding as we work to make amends. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you rightfully deserve.
10/10 – Excellent
Gary
Voyage de couple
22 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I stay here whenever im going to be at ocean city md
Gary
Séjour de 2 nuits en septembre 2023
Bob Patel a répondu le 14 nov. 2023
We sincerely appreciate you taking the time to provide us with a 5/5 rating following your recent stay at our motel. Your feedback is invaluable to us, and we are thrilled to hear that your experience met your expectations.We are delighted that you enjoyed your time with us, and we hope to have the pleasure of welcoming you back for another positive experience in the future. If there are specific aspects you particularly enjoyed or if there's anything we can do to make your next stay even more comfortable, please feel free to let us know.Thank you once again for choosing our motel. We look forward to serving you again soon.
10/10 – Excellent
Dean
Voyage de couple
21 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
To close to road, No elevator wife has problems with steps. Said no lower available rooms,
Dean
Séjour de 1 nuit en septembre 2023
Bob Patel a répondu le 14 nov. 2023
Thank you for taking the time to share your feedback and for giving us a 5/5 rating following your recent stay at our motel. We truly value your input, and we are pleased to hear that you had an overall positive experience.We understand the concern regarding the proximity to the road and the absence of an elevator, especially when mobility is a consideration. Your feedback is invaluable to us, and we apologize for any inconvenience this may have caused. Please be assured that we are actively exploring ways to enhance accessibility and address concerns related to room location.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the future. If there are specific preferences or requests you have for your next stay, please feel free to share them with us, and we will do our best to accommodate.Thank you once again for choosing our motel. We look forward to serving you again soon.