6/10 Okay
Michael
Travelled with partner
May 15, 2024
Liked: Cleanliness
Location is central in old town in the midst of shopping and restaurant. However the street in front of the hotel is undergoing heavy road work and is blocked off. It looks terrible and difficult to walk with luggage.
While the room and hardware are new and good, the software needs to improve. Apparently with so much hi tech installation (there are 6 buttons to control lights and air-con) u cannot adjust the temp in your room! U need to call front desk and they can adjust your temp. We were feeling old despite having a large room with a separate sitting room, and had to call them as we thot the thermostat was out of order! No one told us about it. The front desk is quite u friendly - when we asked them if they provide body lotion, they just said no without any attempt to offer a solution. How can a 4 star hotel don’t have basic toiletries.
Michael
Stayed 1 night in May 2024