Courtyard

Reviews of PepperTree Inn

2 out of 5
PepperTree Inn
10720 Sw Allen Blvd, Beaverton, OR

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 1002 reviews" "
Rating 8 - Good. 391 out of 1002 reviews" "
Rating 6 - Okay. 180 out of 1002 reviews" "
Rating 4 - Poor. 98 out of 1002 reviews" "
Rating 2 - Terrible. 71 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers and guests. Safe and quiet.
Stayed 1 night in Apr 2024
Response from PepperTree Inn on Apr 11, 2024
Thank you, Nicole for your great review of our property and staff.

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities
Great little hotel, pretty noisy due to construction everywhere. But ok. Bathroom needs updated, tub set crooked, water ran sideways lol. But ok for a night outside of the crime areas of Portland. Very safe here!
Stayed 1 night in Apr 2024
Response from PepperTree Inn on Apr 9, 2024
Thank you, Kimberly for feedback and positive rating. We are working hard to make necessary improvements and made note of the issue you addressed above. Again, Thank you for choosing Peppertree Inn as your Home away from Home.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
You can tell its an older building but was well maintained and very clean. Very easy access to and from the highway.
Stayed 1 night in Apr 2024
Response from PepperTree Inn on Apr 9, 2024
Thank you, Elizabeth for your wonderful review. We are happy you chose Peppertree inn for your stay!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk personal were very courteous and friendly.
Stayed 1 night in Apr 2024
Response from PepperTree Inn on Apr 7, 2024
Thank you Bill for your wonderful review! We look forward to having you and greeted by are amazing staff!

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot , close to freeway
Stayed 1 night in Mar 2024
Response from PepperTree Inn on Mar 25, 2024
Thank you, Stefano for your great review its valued guest like yourself that make Peppertree Inn an amazing place to stay.

4/10 Poor

bradley, santa cruz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Gross
Stayed 3 nights in Mar 2024
Response from PepperTree Inn on Mar 24, 2024
Thank you, Bradley feedback and we apologize for the issues you faced. We are under NEW management working hard to ensure guest satisfaction exceed their expectations. We hope that while we make these necessary improvements you'll give us another chance to impress you.

8/10 Good

Stefano

Liked: Staff & service
Branon and Niki were awesome! Good experience. Will definitely come back
Stayed 3 nights in Mar 2024
Response from PepperTree Inn on Mar 19, 2024
Thank you, Stefano! Our is Amazing and we value guest such as yourself. On your next visit please ask our front desk about local attractions like the Beaverton Wetlands Nature Park or the nearby Beaverton Market.

10/10 Excellent

Dalila

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from PepperTree Inn on Mar 19, 2024
Thank you, Dalila on your great rating!

4/10 Poor

Alex

Business traveller
Liked: Staff & service
Terrible beds, hard as rock. Giant pillows, so unless you have giant shoulders you will always sleep with a slanted neck. Walls are paper thin, so unless you enjoy listening to other people watching loud porn till 5am or slamming doors and yelling in the parking lot, I do not recommend this place. Staff was very helpful and friendly though, just unfortunate that the stay wasn’t pleasant.
Stayed 3 nights in Mar 2024
Response from PepperTree Inn on Mar 19, 2024
Thank you, Alex for your feedback on our amazing staff. We apologize for the issued you faced during your stay. We take guest satisfaction seriously here at the Peppertree Inn and would like for a chance to show you the improvements we made!

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very economical. Great staff.
Stayed 6 nights in Feb 2024
Response from PepperTree Inn Management on Mar 7, 2024
Thank you for taking the time to provide us with your feed back

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The gentleman at check-in was great. He had issues with the Expedia reservation but was able to get my room without waiting for his system issues to be resolved. The room however showed many signs of deferred maintenance. The mattress was worn out, the floors creaked, especially in the bathroom. I would suspect dry rot under the tub and toilet as the floor was very spongy. I would be afraid to fill the tub for fear it would fall through.
Stayed 1 night in Feb 2024
Response from PepperTree Inn on Mar 19, 2024
Thank you, Paul! We appreciate you giving a shout out to our wonderful team members.! WE made note of the issues you faced with your stay and strive to go above and beyond expectations. So next time your in Beaverton whether its strolling through the Japanese Gardens or shopping at the Washington Square Mall, stop by and lets us WOW you with our updates!

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from PepperTree Inn Management on Feb 23, 2024
Erika thank you for taking the time to provide us with feed back on your recent stay in Beaverton OR at the PepperTree Inn Motel. Knowing you were able to relax and unwind knowing that our staff was on hand to assist with anything and that our team was able to leave you with the level of cleanliness we strive for. If your travels find you in Beaverton we hope to have you as our guest.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check in was great. Super cool dude at check in. Room was clean and cumfy overall. Do NOT stay in Room 101 if you want to get some sleep. There was banging all night long due to their washers and dryers being literally in the next room over. 😞
Stayed 1 night in Feb 2024
Response from PepperTree Inn on Mar 19, 2024
Thank you for your positive rating of our Beaverton Oregon property. Our staff are amazing and always willing to help, so Thank you. Please visit soon as we have top notch local attractions such as the Beaverton Farmers Market, Washington Square Mall, and Hopscotch Art Museum.

10/10 Excellent

Kaoru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 1 night in Feb 2024
Response from Peppertree Inn Management on Feb 7, 2024
Kaoru thank you for taking the time to provide us with feedback. We strive to leave every guest with the feeling of being Home Away From Home and I am glad to see that our team was able to accomplish that during your stay. We hope that in the future if your travels being you to Portland Oregon or Beaverton Oregon that we can have you as our guest again.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The noise with the construction gets overwhelming.
Response from PepperTree Inn on Mar 19, 2024
Thank you for your great rating and we apologize for the issues you faced with us. We glad to have them finishing up here soon, we hope to have you back.!

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small place but serves the purpose And the amenities inside each room that was an extra.
Stayed 1 night in Jan 2024
Response from PepperTree Inn Management on Jan 29, 2024
We are glad to se that we were able to meet all your needs and hope to have you as our guest again in the future.

2/10 Terrible

Jensina

Disliked: Cleanliness, property conditions & facilities
There was no power
Stayed 1 night in Jan 2024

10/10 Excellent

Michael, VANCOUVER

Stayed 1 night in Jan 2024
Response from PepperTree Inn Management on Jan 10, 2024
Michael we are glad to see that your recent stay at the PepperTree Inn and our conveniently location off of highway 217 and close to Washington Square mall in Beaverton Oregon made finding our location simple and easy. We are also glad to see that although we are in the heart of development in Beaverton Oregon and have easy access to and from Portland and Tigard that you stay was quiet and relaxing. We hope that if you find yourself in Beaverton or Portland Oregon that we will be able to have you as our guest again.

8/10 Good

XICHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is decent and the staffs are friendly. There is some noise from outside
Stayed 1 night in Dec 2023
Response from PepperTree Inn Management on Jan 10, 2024
Xichen thank you for taking the time to provide us with feedback from your recent stay at the PepperTree Inn in Beaverton Oregon. We are glad to see that you enjoyed your stay and that our staff was able to provide you with the unparalleled customer service we pride ourselves on and that you were able to enjoy your time in Beaverton Oregon. We hope to see you again in the future.

8/10 Good

Maggs

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from PepperTree Inn Management on Jan 10, 2024
Maggs thank you for taking the time to provide us with feedback from your recent stay at the PepperTree Inn in Beaverton Oregon. We are glad to see that you enjoyed your stay and that you were able to enjoy your time in Beaverton Oregon. We hope to see you again in the future.

8/10 Good

Tammy

Stayed 3 nights in Dec 2023
Response from PepperTree Inn Management on Jan 29, 2024
thank you for your kind review

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Cedar Hill and downtown Beaverton.
Stayed 1 night in Dec 2023
Response from PepperTree Inn Management on Jan 10, 2024
Gwen thank you for taking the time to provide us with feedback from your recent stay at the PepperTree Inn in Beaverton Oregon. We are glad to see that you enjoyed your stay and that our location being located so close to major shopping and neighbors like Cedar Hills was what you were looking for and that you were able to enjoy your time in Beaverton Oregon. We hope to see you again in the future.

4/10 Poor

Lindsey

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The security latches on the door were broken or missing entirely. The front desk employee was kind enough to let us check out three different rooms, hoping to find one with a functioning security latch, and none of them had one. The carpet was pretty grungy and we didn't get our 3rd day room cleaning. That said, it was quite sheltered from road noise on the inner courtyard where our room was in spite of being next to the freeway, and there was plenty of hot water and good water pressure.
Stayed 4 nights in Dec 2023
Response from Peppertree Inn Management on Dec 25, 2023
Thank you for taking the time to give us your honest feedback. We at PepperTree Inn in Beaverton OR take our guests safety, security, and comfort seriously. I have personally went room by room and can assure you that we are taking your concerns to heart and as we continue to grow and make enhancements to our conveniently located Motel off highway 217, that safety is our top priority. We want every guest to feel comfortable, safe, and like they are truly at their home away from home during every stay. We hope that in the future you give us the chance to show you the changes we are making.

8/10 Good

Jim H.

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Peppertree Inn Management on Dec 25, 2023
Thank you Jim for taking the time to review the PepperTree Inn in Beaverton Oregon, We are glad to see that our friendly staff and clean rooms helped make this stay an enjoyable one. We hope to have you as our guest again in future travels

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from PepperTree Inn Management on Dec 24, 2023
Jennifer thank you for taking the time to provide us with feedback from your recent stay at the PepperTree Inn in Beaverton Oregon. We are glad to see that you enjoyed your stay and that you were able to enjoy your time in Beaverton Oregon. We hope to see you again in the future.

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was waiting to devote his time to me when I walked in at about 5:00. Check-in was simple, having been reserved and prepaid via Expedia. My room was basic, on the ground floor, opening onto the pool/courtyard, both closed of for the season and remodeling, I guess. I just wanted to sleep, so I didn't ask. The bed was all I could have hoped for, form and flat and clean. The bathroom is set back on a relatively long hallway, which I suppose gives a bit more privacy, but the light switch is way back there, by the door to the shower and toilet. Makes for a dark walk, but not a problem. The shower/tub and the toilet are basic, just fine, with no extra grills to require an owners manual. Being an old guy with sciatica, walking from the car to my room was more of a hassle than of I had a room on the outside, instead of the courtyard. There were plenty of such things, and I'm sure they would have given me one of I had only asked. My fault, and no big deal. The four lock uses a product card: just hold your card by the lock, and the light flashes to show it's unlocked. Common note, but worth mentioning, since the property was probably built with older tech. No breakfast. They have a coffee pot in the room along the front desk. I was in the mood for a full breakfast provided by wait staff in s restaurant, anyway, so was happy to take the low room rate, instead. I was traveling solo, no kids to feed, and no interest in a pool, so the Pepper Tree was perfect for me
Stayed 1 night in Dec 2023
Response from Peppertree Inn Management on Dec 25, 2023
Thank you for taking the time to let us know how we did during your recent visit to PepperTree Inn in Beaverton Oregon. We love that you enjoyed your stay and that our large soft beds were what you need for a good nights rest. We hope that if you are ever in Portland Oregon or Beaverton Oregon that we can have you as our guest again.

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Proximity to freeway was good. Front desk employee was very nice and friendly. Room needs to be remodeled.
Stayed 1 night in Nov 2023
Response from PepperTree Inn Management on Nov 29, 2023
Hello Robert,We thank you for leaving us a review. It's our pleasure to hear that our staff is welcoming. We will share your review with them. We hope that you will come and stay with us again anytime you are in the area.

6/10 Okay

Phillip

Disliked: Staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Nov 2023
Response from PepperTree Inn Management on Nov 25, 2023
Thank you for your recent stay. We are great to see you enjoyed your recent stay at the PepperTree Inn in Beaverton OR. We appreciate you taking the time to provide us with your feed back and we hope that if you return to the Portland Metro Area that we will be able to have you as our guest.

10/10 Excellent

Pierre

Stayed 1 night in Nov 2023
Response from Peppertree Inn Management on Nov 21, 2023
Hello Pierre,Thank you for taking the time for leaving us such a great review. We will share this wonderful review with our staff. It's a pleasure to have you stay with us and we hope that you return again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, staff pleasant and patient, price fair, would recommend to family/friends.
Stayed 1 night in Nov 2023
Response from Brendan Lavery on Nov 7, 2023
Thank you for letting us know that you enjoyed your recent stay at Peppertree Inn and that the staff was able to provide you with the level of service we pride ourselves on. We hope that when you are in the Portland Metro Area and need a peaceful nights sleep that we are able to have you as our guests here in Beaverton Oregon at the Peppertree Inn

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Brendan Lavery on Nov 7, 2023
We are excited to see that you enjoyed your recent stay at PapperTree Inn in Beaverton Oregon. It looks like the convenient location to I-205, Downtown Portland Oregon as well as many great retailers such as Washington Square Mall and Nike was perfect for your stay. If your travels bring you back to Beaverton Oregon we hope to have you as our Guest.

6/10 Okay

Carrie

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Peppertree Inn Management on Nov 4, 2023
Carrie I am glad to see that your recent stay to the Peppertree Inn was one that met your needs. We strive to provide unmatched customer service and want every guest to have their needs and expectations needed. If you would like to reach out to us directly I would love to have some feedback from you stay and areas you think we could improve so that in the future if you travel to Portland or Beaverton Oregon, and for all our guests traveling to the Peppertree in, can know that when they arrive they are at their new home away from home.

6/10 Okay

Angela Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in the gentleman was wonderful, after a few days with the "Do not Disturb" sign on the door I needed fresh towels and linens and the floor coild have been swept, I changed their door sign to Maid Service Please and nobody ever came to my room. There is construction going on directly outside of the window of my room starting at 7am every day of of my stay.
Stayed 8 nights in Oct 2023
Response from Peppertree Inn Management on Nov 4, 2023
Angela we appreciate you taking the time to provide us with feedback from your stay at Peppertree Inn located in Beaverton Oregon. I want to apologize for the shortcomings that we had during your stay and want to let you know that we are working hard to ensure no guest has to feel unseen or unattended to in our home away from home. Located in such a convenient spot directly off Hwy 217 we are in the heart of development for this city and although we have concerns about noise we are working with the improvements occurring around us to ensure we provide the best possible stay here at the Peppertree Inn and have began to provide ear plugs and other amenities to those guest effected by the exciting changes happing in our city. If your travels bring you back to Portland or Beaverton Oregon we hope that you will allow us to have you as our guest again and show you what it truly means to be part of our Peppertree Inn family

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Adjacent to construction site, noisy. Property needs repair and upgrade
Stayed 4 nights in Oct 2023
Response from Peppertree Inn Management on Nov 4, 2023
Richard thank you for taking the time to provide us with your feedback. the Peppertree Inn in Beaverton Oregon is a staple of our local community but we too have noticed that over the years this Portland Oregon landmark has needed some additional love and we have begun the process of restoring our motel to the Hwy 217 destination it once was. We hope that if you are Traveling along Oregon's scenic countryside or coastal routes or coming to PDX or Beaverton Oregon for your holiday shopping needs at one of the closely located Shop Malls or Plazas or just to relax in a home away from home that we can have you as our guest again and show you all the enhancements and plans we have for the future at Peppertree Inn

2/10 Terrible

Deborah

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. Not able to extend stay due to remodeling but several rooms are available. Dog poop not picked up. Aggressive dog in registration lobby. Floors definitely not cleaned in room. Warned of walking dog due to a pack of coyotes that live behind parking lot.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 17, 2023
I'm sorry we weren't able to extend your stay. There weren't any other rooms available. Samantha wasn't ever aggressive towards you as you did pet her when you came in the office. Afterwards you showed the staff that you have a shepherd mix at home. We have cameras at the front desk.

8/10 Good

penny, Walla Walla

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Peppertree Management on Oct 26, 2023
Penny I am glad to see that our location close to I-205 and plenty of shopping and dinning options as well as Downtown Portland Oregon met your needs. We hope that in the future if your travels bring you back to Beaverton or the Portland Area that we are able to have you as our guest agian.

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
Transients in parking lot. Dirty. Old.
Stayed 1 night in Jun 2023
Response from Peppertree Inn Management on Nov 4, 2023
Eric I appreciate your honest feedback and for taking the time to bring this to our attention. Our top priority is to make sure that every guest who visits the Peppertree Inn and Beaverton Oregon feels safe, comfortable, and like you are in your home away from home. We have begun to implement enhanced security procedures and property improvements and are addressing the concerns we have heard from our guests. In the future if you are traveling to Portland Oregon or Beaverton we hope that you will allow us to have you as our guest again so that I can personally show you all the changes we are making and improvements to our property.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaverton
Easy booking & check in. Requested ADA room with King bed but they did not have accessible bathroom in King room. Should have told me that and I would have booked a 2 queen room. Recovering from hip replacement so wanted an ADA bathroom. Worked out ok.
Stayed 1 night in Sep 2023
Response from Peppertree Inn Management on Nov 4, 2023
Steve I appreciate you taking the time to let us know about your stay. Knowing that you experienced an easy booking and check in experience is good to see. We take pride in our customer service and knowing you were treated with our unmatched customer service is what sets us apart from everyone else. I will make sure that we update our relaying of information on all our rooms and set a strong focus on those that matter the most when people need the comforts of home during a special situation. I hope that in the future you all us at the Peppertree Inn to have you as our guest and I know the changes we have been making will make you feel like you have relaxed and recovered in luxury that only Beaverton and Portland Oregon can provide and as truly part of the Peppertree Inn family.

6/10 Okay

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Open faced stairs to 2nd floor. No real good dog walking spaces. Lots of road construction in the area.
Stayed 1 night in Sep 2023
Response from Peppertree Inn Management on Nov 4, 2023
Marc thank you for taking the time to provide us with feed back and as changes in Beaverton Oregon and our little community occur we are adapting with them. We value the guests that we have stay with us both Human and Furry Friends and we want everyone to feel comfortable safe and relaxed. Our love for pets and our goal in providing dog lovers a safe space to travel with your loved animals is something we strive to show in our property and we are working hard to make enhancements and changes that will allow us to provide our unmatched customer service to even our furry friends and provide them a space to sniff, play, and relax as well. If your travels bring you back to Beaverton or Portland Oregon I hope that you will allow us to have you as our guest again and that you and your dog can enjoy the enhancements we are making.

10/10 Excellent

Forrest-Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sunjay Ratra on Sep 17, 2023
We are pleased to learn that you enjoyed your stay at Peppertree and we look forward to serve you during your future stays with us.

8/10 Good

Mildred

Stayed 1 night in Aug 2023
Response from Sunjay Ratra on Sep 17, 2023
We are pleased to learn that you enjoyed your stay at Peppertree and we look forward to serve you during your future stays with us.

6/10 Okay

Cesar

Travelled with group
Liked: Amenities
a cockroach in the corner
Stayed 1 night in Aug 2023

8/10 Good

jennifer

Stayed 1 night in Aug 2023
Response from Sunjay Ratra on Sep 17, 2023
We are pleased to learn that you enjoyed your stay at Peppertree and we look forward to serve you during your future stays with us.

6/10 Okay

Antonia

Travelled with partner
Disliked: Property conditions & facilities
Major Road Construction 30 yards from our door. The room lighting was poor at best.
Stayed 1 night in Aug 2023

4/10 Poor

Phillip

Disliked: Cleanliness, property conditions & facilities, room comfort
Badly needs upgrades. Smoke detectors missing in room cord hanging down. Hair in shower. Hair dryer didn’t work. Homeless people invaded pool while we were swimming after half hour they were kicked out.
Stayed 1 night in Aug 2023
Response from Sunjay on Aug 18, 2023
Before writing a review, please check the name and address of the property you stayed at. Because our SWIMMING POOL IS PERMANENTLY CLOSED.

2/10 Terrible

Ronaldo

Business traveller
It’s a Motel not a hotel. It’s advertised incorrectly as a Hotel. The service is not good at all and is pricey
Stayed 4 nights in Aug 2023

6/10 Okay

susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
homeless population on property unacceptable. ive stayed at peppertree in the past and it was very clean, and i had no safety concerns. this last stay one whole wing appeared to be n populated by homeless filth. i was concerned for the security of my vehicle during stay.
Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Facilities were adequate. Pillows were small and lumpy. No extra blankets.
Stayed 1 night in Aug 2023

2/10 Terrible

Carla

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

John

Disliked: Amenities
I was there for two nights and all night long there were people talking outside my room. It didn't matter what time. They go away for a while and then be there again. Some times it was in Spanish, other times in English. It was as though no one in the office made rounds or even looked at the CCTV
Stayed 2 nights in Jul 2023