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Reviews of Hotel L Orangeraie

3 out of 5
Hotel L Orangeraie
545 Route de Ramatuelle, Boulevard George Selliez, La Croix-Valmer, Var

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 216 reviews" "
Rating 8 - Good. 81 out of 216 reviews" "
Rating 6 - Okay. 29 out of 216 reviews" "
Rating 4 - Poor. 7 out of 216 reviews" "
Rating 2 - Terrible. 3 out of 216 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

stephanie

Stayed 2 nights in Jul 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with breathtaking view.
Stayed 1 night in Jul 2023
Response from Hotel L'Orangeraie on Aug 4, 2023
Merci Mohamed, nous nous languissons de vous accueillir de nouveau.La direction et son équipe

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old fashioned hotel. Immaculate everywhere and the view from our bedroom was breathtaking. Reasonably priced in an otherwise very expensive area. Very charming throughout.
Stayed 2 nights in Jul 2023
Response from Hotel L'Orangeraie on Aug 4, 2023
Bonjour Jessica,Merci de votre commentaire très flatteur. Au plaisir de vous revoir.La direction et son équipe

10/10 Excellent

Soheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Very clean, roomy and updated rooms. Wish could stay longer. Highly recommended.
Stayed 1 night in Jul 2023
Response from La Direction on Jul 4, 2023
Bonjour, nous vous remercions pour votre appréciation et aurons plaisir à vous accueillir de nouveau. La direction et son équipe

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous historic hotel is a sublime location
Stayed 1 night in Jun 2023
Response from La Direction on Jul 2, 2023
Dear Sir,We are delighted to have been able to offer you a great experience and hope to see you again in our establishment.See you soon,Best regards,The management and team.

6/10 Okay

Katarina

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Breakfast was no longer possible at 9:30 and the reason was that they were not expecting so many guests for breakfast. 👏🙈 There was only 20% of the possible assortment for breakfast. Everything was already eaten and the staff did not add anything. We haven't seen this anywhere before. We left the hotel without breakfast. There was no attempt to offer an alternative. We had our car at a garage and had to call a taxi from the hotel, the receptionist did not inform us that they were sending us a private driver, so we were subsequently charged double the price for the drive to Saint Tropez. I think it should be polite to inform the hotel staff that they are ordering a completely different service than what we ordered. I do not recommend this place
Stayed 1 night in Oct 2022

10/10 Excellent

rod

Travelled with partner
The building is beautiful, it use to be convent and also occupied by the German and French troops, nice history. Beautiful views of the area, nice rooms updated and breakfast was great.
Stayed 1 night in Oct 2022

10/10 Excellent

PAUL

Stayed 3 nights in Aug 2022

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2022

6/10 Okay

FLORENT

Stayed 1 night in Jul 2022

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This place is nice in pics but very remote and it’s very difficult to move around if you don’t have your own cars, Ubers are impossible to get and drivers request ungodly amount of money to move you around. In addition the air conditioning is weak and pace often feels like it’s missing staff members. The grounds are gorgeous but unless you’re planning on never leaving the hotel, for the price and inconvenience associated with transportation it’s not worth it
Stayed 2 nights in Jul 2022

10/10 Excellent

elaine

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property to stay at, it is a beautiful mansion, and staff is friendly, perfect to relax...
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at beautiful hotel
We had a wonderful stay at this beautiful hotel. Beautiful in crowded pool where we enjoyed a delicious rosè while cooling off in the pool. Room was very comfortable. We were unsure because of some mediocre reviews. We would definitely stay there again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stunning location
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
All surface
Looks good on the outside but very hard to shake the feeling of being let down when you go beyond the reception. It's kitschy in a run-down kind of way rather than in a charming way.
Stayed 1 night in Jul 2019

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Orangeraie
The hotel was clean and rooms were nice. The service was good. The hotel has a nice pool and nice views. It is located near Croix-Valmer Valmer.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Pretty hotel, set back from the road. Comfortable bed and room. Shower had to be hand held. Overall a nice experience, somewhat spoiled by the lack of a free bottle of drinking water in the room, and a small can of Perrier from the minibar costing 4.50 euros. Worst part of the experience was being offered a pool towel and then being told on checking out that the one time use of this towel was an eyewatering 5 euros.
Stayed 2 nights in Apr 2019

10/10 Excellent

Andrew, Hereford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel
We stayed for 8 days for our wedding anniversary. Everything was just as we could have wished. The room was light and spacious with a fantastic sea view. The pool area was quiet and relaxing. The room was serviced each day. The times we needed any assistance from the staff they were fantastically helpful
Stayed 8 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Andie, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to explore the Cote d'Azur
Superbly located hotel away from the bustle that often is the Côte d'Azur! Lovely pool area. Restaurant serves delicious food though under-used by guests! Hotel notnas grand as it initially seems but comfortable overall. Staff could not be more welcoming and helpful. Our mattress needed renewing as it sunk in middle. Bathroom layout slightly odd! Would definitely go back again!
View from our room
Cies from the pool
Stayed 3 nights in Jul 2017

4/10 Poor

Jamison, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
My review
front desk staff were rude, it was like you were bothering them to ask questions on what to do. The male suggested i go to the tourist center and was getting annoyed when i asked questions about the beach. Other female seemed annoyed when i was asking abut restaurant suggestions. The room guide said we are here to help you, it was quite ironic. They would let me check in early, even though the room was ready too, 2 hours i had to wait.
Stayed 4 nights in Jun 2017
Response from The "male" of the reception on Jul 8, 2017
Dear M JAMISON, It's the 2nd time you say we are rude. The first it was because we didn't accept to cancell your reservation 4 days before (according to general terms of use) your arrival ( we gently purpose you to modify your stay date and you declined). When you asked me for beaches, I set on your mobile phone all the beaches of La Croix Valmer and the best way to go. I think it's better to tell you to go in tourist office when I don't have the reply instead of telling wrong one. Always accordind to general terms of uses the rooms are available from 3.00 pm. I purpose you to put your baggage in luggage room and enjoy the swimming pool like we always do when rooms are not ready.

2/10 Terrible

ED, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near Saint tropez by car.
I have never written a review on Expedia before as I have always been satisfied with the hotels I have booked through your site. This time though I will write a review to warn people. We had a room for 3 people that faced the back of the building. We realize now that because we booked through Expedia they have us the worst room. We had an ant infestation in our room, they where crawling up my daughters bed! We where told it was our fault as we have a child and she must have eaten in the room! Nice customer service! The shower attachment on the wall was broken, we could only have a bath and the hand spray was leaking. Black mould in the bathroom around sink and shower curtain had pink mould. The beds where at least 25 years old hard and just terrible. No good pillows only hard foam ones, very uncomfortable. The floors were sandy and dirty the room was also dusty like it's not used that often. They have a lovely pool but no pool towels. They charge 5 euros per towel. We paid for some, one of them was very small and stained with bleach. How can you give this to someone? When I asked about the towels, the woman was very unapologetic and said "it's stated on the site, no towels" what a rip off. She also turned her nose up at the fact that we booked on Expedia like that was somehow below the other guests. Overall the location is nice and the grounds and pool are lovely but the service is terrible and the room was also a 1 or 2 star. Not comfortable for a family.
Stayed 7 nights in Jun 2017
Response from Orangeraie on Jul 22, 2017
Dear Sir, you booked a triple room hill side on Expedia website and it's the room which was allocated to you for your stay at l'Orangeraie. Actually you ate in the room and left a lot of crumbs of chips and cake which attracted the ants.When you pointed out this concern, our maids immediately took the necessary steps to solve the problem. It is very incorrect on your part to suggest that you got a room and services lower than our other guests because you booked through Expedia, we bring all our care to the success of our clients stays, without distinction of their booking method.

6/10 Okay

Erica

Disliked: Cleanliness, property conditions & facilities, room comfort
The outside of this hotel is gorgeous and grand and so is grounds. The hallways were industrial like and the room was dirty and the overall interior was creepy with hallway lights going off and on. The bathroom shower had mold growing in a straight line out the grout lines like hair. Gross. The floors felt nasty dirty and I had ants crawling in my luggage in the morning. We were greeted well and had good check in experience. Check out was cold and rude. Dinner at their restaurant was great. The buffet breakfast was terrible and my husband got sick on the eggs.
Stayed 1 night in Jun 2017

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent value, beautiful hotel, nice staff. Even received an upgrade to a sea view.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Recommended!
Stayed 1 night in Jun 2017

10/10 Excellent

Mark, Escondido, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
So glad we stayed here. Our room had a commanding view looking from St Croix-Valmers toward Cavalaire. Very large, very comfortable, very nice pool. Christopher at the front desk was especially warm and helpful. The hotel is about 8 miles from St. Tropez and one route includes a particularly winding, narrow road, but we still loved the location. Would definitely stay there again. Think of this as a four star property without uniformed porters.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Beautiful little chateau + extra house
Got a room in the small house in the garden. Nicely renovated with our own little terrace. Nice bath and very clean. Be aware that you can be placed here when you book the small rooms. Staff in the reception did make a stressed impression and will not be remembered. Very nice breakfast buffet in the garden with all you want for a great start of the day. Bar man in the pool area was OK.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 1 night in July. It's a beautiful hotel, clean and comfortable with a very nice pool and amazing view. There are plenty of stores close by as well.

10/10 Excellent

Brian, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forget the star ratings - this place is magical!
Ask for sea view (see pic below). Maybe this place is not as plush as some overblown Vegas hotel - but you WON'T miss it. This place has CLASS. It is AGELESS. It is CLEAN and its classic Architecture (mosaic tile floors, winding stairs with marble steps, beautiful lines, high-end finishes, and colors of Côte d'Azur) as well modern convenience of fridge & A/C in room & an elevator for those who need it will make you forget any other amenity you thought you needed. You won't miss a thing! You'll be spoiled in the best that South of France has to offer in EVERY way. The view from the room ALONE is worth the price. It is only a few minutes drive (down blossom lined streets) from the most secretive, uncrowded beaches in Cap Lardier (among others). The pool is excellent (Champagne by pool is a nice touch & inexpensive :-). All Americans who miss their bacon, eggs, & potatoes for breakfast will LOVE the breakfast buffet here too, which includes ALL that AND your Euro favorites TOO (awesome bread, croissants, pastries, fruit, etc.). My wife and I stayed here three times in the last eight years; experience is the same every time: MAGIC! Call them! :-)
View from room
View of hotel
Awesome interior finishes
Secret beaches nearby

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great service from the receptionist. Room was spacious and the bathroom had a seperate shower and bath.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay on July 5, 2015 was top
We enjoyed the hotel, dinner, music & dancing and the following morning breakfast buffet. We rate this hotel as excellent.

8/10 Good

Tracey, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel.
Beautiful hotel and pool area, simply but tastefully furnished. Felt exclusive and cosmopolitan without being OTT. Friendly and welcoming staff. Food and drinks on the expensive side. Quiet location but little village with resteraunts and amenities nearby. Easy drive into Saint Tropez.

10/10 Excellent

FredericG

Liked: Cleanliness, staff & service, room comfort
Peaceful nest
Very nice place. Garden and pool are amazing so is the view

6/10 Okay

Verified traveller

Liked: Staff & service
Didnt spend any time other than to sleep.
Pretty property & views! Make sure to obtain gate & door code if arriving late.

6/10 Okay

marc, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ORANGERAIE
Beautiful hotel with a nice swiming pool, very quiet place, but dont expect too much of comfort. friendly staff. very close to lacroix valmer village

8/10 Good

Kate, Kuala Lumpur

Liked: Room comfort
Disliked: Staff & service
Beautiful hotel
Location is a bit far from St tropez staff is not friendly at all, you have to take care of the luggage no one to help! Hotel is a bit old but place is beautiful , size of the room is big comparing to other places and amazing entrance! And of course the price is very reasonable! I would stay there again!

8/10 Good

mark, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel!
Cute hotel and friendly staff!

10/10 Excellent

michelle , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great weekend, loved Christopher who works at the hotel, very was very helpful.

10/10 Excellent

Judy, Lexington, KY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise at end of winding road
Quaint boutique hotel somewhat off beaten track. Goggle Maps a big assist in locating. Great charm, lovely room with outstanding view of Med. Would certainly stay there again.

10/10 Excellent

Richard, Edmonton, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classic French villa experience.
The Hotel l'Orangeraie is a tremendous find. It is located on the edge of the small town of La Croix Valmer, along a winding road. The approach is through huge cast iron gates, and onto a white gravel car park. The access to the reception is up a grand stone stairway. Reception is in a period setting space - high ceilinged and bright. The staff are wonderfully welcoming and helpful. Our room was quite large with big windows and although it overlooked the rear - our view was of grass and trees. In front of what was at one time a convent, is large swimming pool (I assume this was not installed by the nuns) surrounded by wicker loungers and chairs. You can be served drinks and food by great staff members. The breakfast is buffet and is really good. One eats breakfast either indoors or out in the beautiful sunshine of an early morning Cote Azure day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Chateau hidden in the hills
We were so happy with this beautiful hotel. Apart from the hard bed, everything was perfect. The building is an old nunnery and is historically fascinating, intricate and very good looking. Pool great. Recommended all round.

10/10 Excellent

Scott, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely beautiful spot. Immaculate!
One of the best places I've ever stumbled upon. A beautifully converted Convent with rich architectural detail. Perched atop a hill with a beautiful view of the Mediterranean. We were only scheduled there for one night, but would have loved to have stayed for additional days. Free parking, great staff and felt very secure. And a short drive to St. Tropez.

10/10 Excellent

María

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
weekend away...
we did book at budget room so i didn't expect anything to special, i was very pleasantly surprised with the budget room. the only downside was the shower which didn't have an overhead stand, so it blasted your belly, plus there wasn't a shower curtain so the entire shower room was soaked......