Ratings based on 1,652 Verified Reviews

3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Oakville, ON

A decent stop on the way through

Posted 23-Aug-2017
Pros: Kitchenette, pool if it had been open, Boston Pizza attached
Cons: Match the pool hours to what's posted, figure out the parking situation. Less important the bathroom didn't have shampoo
Reasonably priced, not too far off the highway. We were pleasantly surprised to discover our room included a kitchenette. The beds were very comfortable, the bathroom was reasonably well appointed though the shampoo was missing. Parking is an issue, we arrived around 6pm and there was no parking available. We parked illegally' but staff took our details and were fine with our solution. It's nice to have a Boston Pizza attached to the hotel. The pool and hot tub looked great, the sign on the door says it's open til midnight but when we went just after 10pm it was padlocked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Gatineau QC

Very close to where we we'recherche heading

Posted 23-Aug-2017
Love dealer it...good qualité for a Shea pas price. ...perfect
Comment from Hotel Management
23-Aug-2017 by C.Levesque, Hotel Management
Bonjour Mr. Bernard, Thank you for your comments. We are very happy tosee that you enjoyed your stay. Hope to see you soon again!
3 out of 5
Recommended
for Everyone
by A verified traveller from pittsburgh

OK hotel with piecemeal upgrades

Posted 22-Aug-2017
Carpet is dusty along baseboard and the room has characteristics odor of wear, dust and a hint of mold(from bathroom, shower curtain). On the other hand, beds, linens are clean and comfy. Staff is friendly. Room is tidied up and towels replaced reliably. Surrounding is safe and convenient (restaurants and market).
Comment from Hotel Management
22-Aug-2017 by C.Levesque, Hotel Management
Bonjour, First of all, thank you for your comments as it helps us on a daily basis and we will make sure to make a follow up with our housekeeping departement. On a good note, we are happy to see that you found the bedding clean and comfortable. Thank you once again for your comments!
3 out of 5
Recommended
for Everyone
by A verified traveller

Good enough hotel

Posted 22-Aug-2017
We stayed a week everything was OK the room has what you need but we had to ask all the time for extra coffee, towels since there was 4 of us in the room they only put for 2 people the bathroom is a bit small
3 out of 5
by A verified traveller from Quebec

Good hotel with facilities

Posted 21-Aug-2017
Cons: Air conditioning is way too noisy for a comfortable and refreshing night sleep
Room was very clean and the bathroom felt newly renovated, but the air conditioning is VERY VERY noisy. I don't know if all the rooms are like ours. I may not go there again during summer time, I guess it is better when you don't need cool air. There is a Boston Pizza accessible from the hotel and it is convenient when you check in late. Pool, spa, sauna are a nice touch for kids and adults.
Comment from Hotel Management
22-Aug-2017 by C.Levesque, Hotel Management
Bonjour mr. Gaetan, First of all, thank your for your comments as it helps us on a daily basis to improve our offer. We will make sure with our maintenance departement that the AC is properly working. We are very happy to see that you enjoyed our facilities. Thank you once again for your comments.
2 out of 5
by A verified traveller from st foy quebec

Non smoking rooms do not exist

Posted 21-Aug-2017
We got stuck in a ground floor room that smelled like an ashtray. The carpet looked as though it had not been changed since the 80's. And the location is a 25 dollar cab ride to the old Town. Very disappointed at almost $300 a night.
Comment from Hotel Management
23-Aug-2017 by clev, Hotel Management
Bonjour monisue Robert, We are sincerely sorry to see that your stay was not up to your expectations. Be sure that a follow up will be made with the housekeeping department and our maintenance as well. Concerning transportation to Old Quebec, there is also public transportation available 24/7 which is very convinient and it is as well a lot cheaper than a taxi fair. Once again, we are very sorry for the inconvinience,
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel beside Laurier University

Posted 18-Aug-2017
This is a decent hotel that would be excellent if/when the complete facility upgrades and improve their housekeeping. Its a good place for families with ample parking and a fun spa/pool area that the kids will love. The attached pub and restaurant are very convenient as is the nearby mall (across the street) with restaurants and shopping.
Comment from Hotel Management
22-Aug-2017 by C.Levesque, Hotel Management
Bonjour, First of all, thank you for your comments as it helps us on a daily basis to improve. We are happy to see that you found our location convinient for your needs. Thank you once again,
5 out of 5
Recommended
for Everyone
by A verified traveller from Ste-Agathe-des-Monts, Qc. Canada

Nice hôtel close to Sainte-Foy area of Québec City

Posted 18-Aug-2017
Pros: The hôtel is clean, has a good reputation, the staff is excellent and polite.
Cons: Nothing, really. Just hoping they keep everything as it is actually.
Location: It's far form the Old Québec area but in front of Laval University and close to the Sainte-Foy large shopping centers and activities.
We were in the new loft section. New, modern, clean and quiet. We would go back there anytime.
Comment from Hotel Management
20-Aug-2017 by NancySavard, Hotel Management
Thank you for your comments, it is really appreciated. we hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2017
The room is nice and clean, like the gym and swimming pool, wifi a bit unstable, but overall, OK; Good location, easy to go to the old city and to see the water fall, Metro, IGA close near by, very convenient;
Comment from Hotel Management
20-Aug-2017 by NancySavard, Hotel Management
Thank you for your comments, it is really appreciated. We hope to see you back soon.
3 out of 5
Recommended
for Families
by A verified traveller

Posted 17-Aug-2017
It has an older feel to it but it's clean and close to supermarkets and fast food. The kitchenette was what sold us on the place.
Comment from Hotel Management
20-Aug-2017 by NancySavard, Hotel Management
Thank you for your comments. We appreciated it. We'd like to let you know, that we have plan te renovate our kichennettes in the next months.We hope to see you back soon.