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Reviews of CERISE Dax - Les Jardins du Lac

3 out of 5
CERISE Dax - Les Jardins du Lac
728 Allée de Christus, Saint-Paul-les-Dax, Landes

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 400 reviews" "
Rating 8 - Good. 190 out of 400 reviews" "
Rating 6 - Okay. 45 out of 400 reviews" "
Rating 4 - Poor. 17 out of 400 reviews" "
Rating 2 - Terrible. 4 out of 400 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ana

Stayed here on long drive UK to Spain. Very average. Rooms need modernising and fixing up. Rooms not worth more than €50 a night. Very overpriced in height of summer.
Stayed 2 nights in Jul 2023

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent stay on our way back from Spain to UK. Bed/pillows super comfy!! Everything you need and more will definitely stay again.
Stayed 1 night in Sep 2018

8/10 Good

eileen, Los Alcazares.

Liked: Cleanliness, staff & service
Will return.
Great apartments, all we could have wanted in a lovely setting.A kettle would have been great and needed AC.

8/10 Good

Andrew, Swansea

Liked: Cleanliness, staff & service
Decent hotel if your on a budget.
Decent budget hotel. It is old but clean,comfortable and well kept. Only stayed for one night and would be happy to stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Response from Groupe CERISE on Jul 10, 2015
Dear Guest, Thank you very much for this grade. See you soon in Saint-Paul-Lès-Dax! Best regards. The Cerise Staff.

6/10 Okay

Micheline, South Carolina

Disliked: Cleanliness
Rooms
Generally speaking the rooms were clean but carpeting on the floor should be removed and replaced by new one as it was old, faded and even stained
Response from L'équipe Cerise on Jul 2, 2015
Dear Micheline, Thank you for your constructive review. We are happy to read that you enjoyed our location, breakfast, and staff. We took good note of your suggestion to replace the carpets. We really hope to welcome you again at Les Jardins du Lac. Best Regards. The Cerise Staff.

8/10 Good

Hannah, Crowborough

Liked: Cleanliness, staff & service, room comfort
Nice relaxing hotel
The hotel staff were very friendly. The room was nice, and the bed comfortable. However, there were a few things that were not quite right that could have easily been fixed, for example, the shower holder was missing the part that screws the shower into a certain position, which meant when the shower pressure got to a certain point, the shower head would move up all of a sudden. There was also a light that was not working, which probably just needed a replacement bulb.

8/10 Good

Paul, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Poor on bathroom towels, very thin and only two, no hand or face towels . Room enough with seperate bedroom and kitchen.

8/10 Good

Anthony, Praia da Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than adequate
Very friendly staff on reception. Hotel was placed on the Lake in St Paul les Dax. No restaurant opn when we stayed there but a walk round the lake solved the problem of where to eat. Breakfast was excellent for a small French hotel and the stay was good value for money. It seems to be owned by a chain now and it may be that they will spend some money tidying the outside up. It looks a little tired but don't let this put you off staying there.

8/10 Good

Mayners, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient for families
Lovely location in nice neighbourhood, nearby lake picturesque. Kitchenette had some basic equipment missing eg knives, but otherwise very handy.

8/10 Good

yip, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and satisfactory
The hotel is conveniently located and the staff are friendly and helpful. The nearby surrounding is nice with lake and greenery. There is supermarket within 30 minutes' walk. Can manage to buy grocery for cooking even without a car. The people in the town are very nice too and offered to give our family a lift when seeing us waiting for bus. Great stay in this place!

8/10 Good

Richard Webb, Jersey

Liked: Cleanliness, staff & service
Overnight stay
Nice hotel, nice location next to lake, staff very helpful. Quiet area but a short walk to restaurants. The outside could do with a bit of a tidy up but on the whole very nice, I would stay again

8/10 Good

THomas, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The hotel is located across the street from a beautiful lake with walking and biking paths. Our room was huge and the seperate master bedroom was certainly appreciated. The windows are floor to ceiling and all the rooms have a spacious balcony. Although we did not use the kitchen in our room it appeared to be well equiped and a nice option for those that want to eat in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly and very comfortable appartments
We only had one complaint, on accessing the room, we found all kitchen cupboards locked and could not access utensils. We approached the receptionist who was reluctant to open them. We did arrive quite late and close to the closing time of the front desk. However, we did persuade the receptionist to open the cupboards, which only took a few minutes to do. Apart from this small problem, the rest of our stay was superb and we will use the appartments again.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

surfer, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Great over night stop, only 30 mins from Hossegor and west coast beaches giving you extra day to your holiday

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family hotel
Really lovely family hotel with a great pool. Brilliant breakfast. Beautiful location.

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location a little far from dax

8/10 Good

Jen, Derbyshire

Liked: Staff & service, room comfort
Good for a nightstop
We only needed a hotel for a nightstop on our way to Spain. The man on the front desk was very helpful and spoke English. The room was an apartment - a bedroom with twin beds and a sofa bed in the lounge. The was a small kitchenette with a fridge (brilliant for stashing the contents of our cool bag), and crockery and utensils. There was no kettle (like lots of Continental hotels), so we thought we'd boil some water in a pan to make tea, but the only cups they had were small chipped coffee cups, so we went without. The hotel and surrounding area was quiet so we had a good nights sleep. In the morning the bathroom drains were very smelly. There was only one small sachet of liquid soap in the batroom so we had to ration it betwen the 4 of us. Overall, the hotel was fine for a quick nightstop, but I wouldn't want to stay for longer without bringing a kettle and some bleach for the smelly drains!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

René

Liked: Cleanliness
Passez votre chemin
Ce complexe est affiché avec 3 étoiles alors qu’il n’en vaut même pas 1. Pas de climatisation dans l’appartement, uniquement à la réception. Il faisait 30 degrés pendant la nuit. Autant dire que nous avons très mal dormi. L’établissement est vétuste et n’est pas du tout entretenu. Mon fils a voulu brancher son téléphone sur une prise de courant. Celle-ci lui est restée dans les mains !! Pareil pour un interrupteur qui s’est décroché du mur. Là, on parle de sécurité avec risque d’électrocution !!! L’évier de la salle de bain était bouché. Le robinet de la douche était desserré et tournait quand on actionnait le mitigeur. Le tuyau du pommeau de douche faisait à peine 1m. Autant dire que seuls des petits enfants et des nains peuvent s’y doucher. Quand j’ai fait la liste de tous ces problèmes à la réception lors du check-out, ils m’ont simplement dit qu’ils n’étaient pas au courant et que si les clients ne leur remontaient pas ces problématiques ils ne pouvaient pas savoir. Et pourtant les femmes de ménage y passent tous les jours… Bref, une adresse que je déconseille fortement. Heureusement que nous y avons passé une seule nuit. Nous n’aurions pas tenu une deuxième.
Stayed 1 night in Aug 2023

8/10 Good

Jaouad

Stayed 1 night in Aug 2023

8/10 Good

LOURENCO TRAVERS

Stayed 1 night in Jul 2023

8/10 Good

Cathy

Stayed 1 night in Jul 2023

8/10 Good

aline

Stayed 2 nights in Jul 2023
Response from L'équipe CERISE DAX on Jul 20, 2023
Bonjour,Merci de nous avoir attribué cette note. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour !Au plaisir de vous recevoir de nouveau.Bien à vous.

10/10 Excellent

VICTOR FERNANDES

Stayed 1 night in Jul 2023
Response from L'équipe CERISE DAX on Jul 20, 2023
Bonjour,Merci de nous avoir attribué cette note. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour !Au plaisir de vous recevoir de nouveau.Bien à vous.

10/10 Excellent

lionel

Stayed 1 night in May 2023
Response from L'équipe CERISE DAX on Jul 20, 2023
Bonjour,Merci de nous avoir attribué cette note. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour !Au plaisir de vous recevoir de nouveau.Bien à vous.

10/10 Excellent

ANDRE

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Marc BONNIN

Travelled with family
Alerte général !
L'alerte incendie ce déclenche toutes les 2 heures pendant la nuit ! Impossible donc de ce reposer ! Après échange avec la personne de l'accueil, le problème est récurrent... Après l'alerte de 5h du matin nous sommes partis... Nous n avons donc pas pu profiter de la fonction première d'un hôtel : dormir.
Stayed 1 night in Aug 2022

8/10 Good

Stephane

Travelled with family
Liked: Cleanliness, room comfort
séjour aout
Séjour agréable pour une nuit . Accès piscine pour les enfants . Personnel très aimable . Petit déj. copieux .
Stayed 1 night in Aug 2022

6/10 Okay

Magaly

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, room comfort
Nikel chrome
Superbe hôtel A recommander vivement
Stayed 1 night in Jul 2022

8/10 Good

rolando

Stayed 1 night in Jul 2022

10/10 Excellent

Rodolphe

Stayed 1 night in Jul 2022

8/10 Good

Samira

Travelled with family
Liked: Cleanliness, room comfort
Relax avec des enfants
Semaine idéal avec les enfants, la piscine est très bien et la literie exceptionnelle. Petit déjeuner moyen pour le prix. Sinon je recommande .
Stayed 6 nights in Jul 2022

10/10 Excellent

Alain

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Très agréable et calme
Stayed 2 nights in Oct 2021

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Alain

Stayed 1 night in Feb 2022

8/10 Good

Marina

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

bernard

Liked: Cleanliness, room comfort
sejour paradisiaque
trés bon séjour accueil et personnel de nettoyage des chambres gentil et efficace
Stayed 6 nights in Oct 2021

10/10 Excellent

Anne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parfait pour une halte lors de voyages. Nous y descendons régulièrement et toujours avec la même satisfaction.
Stayed 1 night in Sep 2021

10/10 Excellent

Borja

Liked: Cleanliness, room comfort
Muy acogedor
Relación calidad-precio excelente.
Stayed 2 nights in Aug 2021

8/10 Good

jean philippe

Liked: Cleanliness, room comfort
Appart hotel bien place face au lac. Balcon donnant sur piscibe tres agréable. Accueil tres agréable également et souriante
Stayed 2 nights in Aug 2021

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, room comfort
Très bien juste un peu bruyant
Stayed 1 night in Aug 2021

6/10 Okay

Lyonel

Stayed 2 nights in Jul 2021

8/10 Good

david

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2021

4/10 Poor

Marcus Vinicius

Disliked: Cleanliness
Hotel simples, situado próximo ao lago. A condição geral do apartamento não agradou pois os móveis estão velhos e mal cuidados. Também, no banheiro foi verificada a falta de cuidado com coisas simples como o suporte do chuveiro.
Stayed 2 nights in Jul 2021