Dear Lisa,Thank you for choosing Crowne Plaza Harbour View for your recent stay. We greatly appreciate your feedback and are delighted to hear that our staff exceeded your expectations. Our team takes immense pride in ensuring our guests feel welcome and well-cared for during their visit.We look forward to welcoming you back soon for another memorable stay. Should you need any assistance or have any special requests, please do not hesitate to reach out to us.Thanks and best regards, Rajitha Fernandopulle, Guest Service Manager

Dear John,Thank you for your glowing review of your recent stay at Crowne Plaza Saint John Harbour View. We are overjoyed to hear that our clean and modern rooms provided you with a comfortable and stylish retreat.It’s wonderful to know that our restaurant exceeded your expectations and that you had a fantastic dining experience. We take great pride in our culinary offerings and strive to deliver exceptional food quality and variety.We are particularly grateful for your kind words about Shianne. Recognition for her amazing service and attentiveness is truly deserved, and we will ensure that your compliments are passed on to her. Our staff is dedicated to providing outstanding service, and it’s affirming to hear when their efforts are noticed and appreciated by our guests.We look forward to the pleasure of hosting you again and continuing to meet and exceed your expectations.Thanks and best regards, Rajitha Fernandopulle Guest Service Manager

Dear Jean,Thank you for taking the time to share your positive review of Crowne Plaza Saint John Harbour View! We truly appreciate your feedback and are delighted to hear that you enjoyed your stay with us.Our team strives to provide exceptional service, and it’s heartwarming to know that we met your expectations. We look forward to welcoming you back soon for another memorable experience.Thanks and best regards,Rajitha FernandopulleGuest Service Manager

Dear Karen,Thank you for taking the time to share your positive experience at the Crowne Plaza Saint John Harbour View! We truly appreciate your review and are thrilled to hear that you enjoyed your stay.Our team works diligently to create a welcoming and comfortable environment for all our guests. It’s heartwarming to know that our efforts have made a difference during your visit. We take pride in our newly renovated facilities, including the heated indoor pool and hot tub, which provide a perfect retreat after a day of exploring the charming city of Saint John.Once again, thank you for choosing the Crowne Plaza Saint John Harbour View. We look forward to welcoming you back soon for another delightful experience.Warm regards, Rajitha Fernandopulle Guest Service Manager

Dear Nasimah,Thank you for choosing Crowne Plaza Saint John Harbour View for your recent stay. We are delighted to hear that you had an overall peaceful, comfortable, and serene experience. Your satisfaction is our top priority, and we appreciate your positive feedback.Our team works tirelessly to create a welcoming and relaxing environment for our guests, and it’s heartwarming to know that we succeeded during your visit. We hope to have the pleasure of hosting you again in the future.Thanks and best regards, Rajitha Fernandopulle, Guest Service Manager

Dear Stephen,Thank you for taking the time to share such a detailed and heartwarming review of your recent stay at the Crowne. We are overjoyed to hear that Farid and Rajitha made such a positive impact on your experience, and I will be sure to pass along your kind words to both of them.It’s wonderful to know that, despite the hotel being at full capacity, your stay was comfortable and that the noise levels were well managed. We’re also delighted that your boys had a great time at the arcade and pool, and that our staff made a lasting impression on your son’s basketball team.Your constructive feedback regarding staffing in the restaurant area during peak times is invaluable. We are committed to continuous improvement and will certainly take your suggestion into account to ensure our service remains efficient and our staff are supported, even during the busiest of times.We look forward to welcoming you back on your next visit to Saint John. Thank you again for choosing the Crowne, and for your recommendation to future guests.Thanks and best regards,Hotel Management

Dear Shelby,I am deeply sorry to hear about the inconveniences you faced during your stay with us. It is concerning to learn that your requests for additional blankets were not fulfilled, and I apologize for any discomfort this may have caused you. Please be assured that we are addressing this lapse in service with our housekeeping team to ensure that guest requests are met promptly and efficiently.Regarding the fogged-up windows, this is certainly not the standard we aim for, as we understand how important a clear view can be to the overall enjoyment of your stay. Our maintenance team has been notified and will be looking into this matter to prevent it from occurring in the future.We are committed to providing our guests with a comfortable and enjoyable experience.Thanks and best regards, Rajitha Fernandopulle Guest Service Manager

Dear Wendy,Thank you for choosing Crowne Plaza Saint John Harbour View for your recent stay, and for sharing your feedback. We are delighted to hear that you had a great experience during your visit.Our commitment to cleanliness and exceptional service is unwavering, and we’re pleased that you found our hotel clean and our staff helpful and friendly. Providing all the necessary amenities for our guests is a top priority, and we’re glad you found everything you needed.We look forward to welcoming you back on your next visit.Warm regards,Rajitha FernandopulleGuest Service Manager

Dear Jaclyn,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our recent renovations to be very nice. Our team has worked diligently to enhance the property, and it’s rewarding to know that our efforts have been appreciated.Additionally, we are delighted that you found our staff to be excellent. Providing exceptional service is our top priority, and we will certainly pass along your kind words to our hardworking team members.We look forward to welcoming you back soon

Dear valued guest,Thank you for sharing your experience with us! We greatly appreciate your kind words. Our welcoming and friendly staff take pride in ensuring that every guest feels at home. It’s wonderful to know that their efforts made a positive impact on your stay.We’re delighted that you found the rooms very clean and modern. Our team works diligently to maintain high standards of cleanliness and comfort for our guests.And of course, we’re thrilled that you appreciated our recent renovation! Creating a beautiful and inviting space for our guests is essential to us.We look forward to welcoming you back soon. If there’s anything else we can do to enhance your next visit, please don’t hesitate to let us know!Warm regards,Rajitha FernandopulleGuest Service Manager

Dear Charles,Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed our delicious food and found our rooms clean and comfortable. Farid at the front desk is indeed a gem, and we’ll be sure to pass along your kind words to him.We’re delighted that you found our hotel to be really nice, and we can’t wait to welcome you back for another memorable stay. Your feedback means a lot to us, and we look forward to hosting you again soon!

Dear Harry,Thank you for choosing to stay with us! We greatly appreciate your positive feedback. From the moment you walked through our doors, we’re thrilled that you were in awe. Our commitment to providing a new and clean environment is essential, and we’re delighted that you noticed it.Our staff takes immense pride in creating memorable experiences for our guests, and we’re pleased that you found them to be fantastic. As for the great things to do, we’re glad you had a chance to explore and enjoy the various amenities and activities we offer.Should you need anything else or plan another visit, please don’t hesitate to reach out. We look forward to welcoming you back soon!

Dear Stan,Thank you for choosing to stay with us! We greatly appreciate your positive feedback. From the moment you walked through our doors, we’re thrilled that you were in awe. Our commitment to providing a new and clean environment is essential, and we’re delighted that you noticed it.Our staff takes immense pride in creating memorable experiences for our guests, and we’re pleased that you found them to be fantastic. As for the great things to do, we’re glad you had a chance to explore and enjoy the various amenities and activities we offer.Moreover, we’re delighted that you could share this experience with your family, especially with the bumper cars! It’s heartwarming to know that our hotel provided a space for both work and family enjoyment.And let’s talk about the seafood chowder—we’re thrilled that it changed your life! Our culinary team puts their heart into every dish, and it’s rewarding to hear that it left a lasting impression.We look forward to welcoming you back soon!

Dear Valued guest,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that this was your first time booking with us and that you found our property to be phenomenally kept. Our team takes great pride in maintaining a welcoming and comfortable environment for all our guests.It’s delightful to know that the activities available were enjoyable for all ages. Whether it’s exploring the local area or relaxing by the pool, we strive to provide a variety of options to suit every preference.We greatly appreciate your kind words about our staff and housekeeping. Their dedication to ensuring a pleasant experience for our guests is truly commendable.And of course, we’re delighted that you found our restaurant food to be top-notch. Our culinary team works hard to create memorable dining experiences, and it’s rewarding to know that their efforts were appreciated.We look forward to welcoming you back soon! Your loyalty means a lot to us, and we can’t wait to make your next stay just as memorable.

Dear valued guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel fresh, clean, and impressive. Our dedicated housekeeping team works tirelessly to maintain the highest standards of cleanliness, and we are thrilled that their efforts did not go unnoticed during your stay.The recent renovations have indeed breathed new life into our property, and we are pleased that you appreciated the attention to detail throughout—from the lobby to your room. The bathroom, in particular, has been a point of pride for us, and we are glad it exceeded your expectations.Our staff takes great pride in providing exceptional service, and your kind words are a testament to their commitment. We strive to create a safe and welcoming environment for all our guests, and we are thrilled that you felt at ease during your time in Saint John.Thank you for choosing to stay with us, and we look forward to welcoming you back for another amazing experience.

Thank you for taking the time to share your delightful experience at Crowne Plaza Saint John Harbour View. We are thrilled to hear that your stay was a seamless blend of modern luxury and comfort.We appreciate your kind words about our attention to detail. At Crowne Plaza Saint John, we strive to anticipate our guests’ needs, ensuring that every aspect of their stay is thoughtfully considered. We are committed to creating remarkable experiences.Your recommendation means the world to us! We are honored that you highly recommend our hotel to fellow travelers seeking a delightful stay. Whether it’s for business or leisure, we look forward to welcoming you back soon for another exceptional visit. Regards,

Thank you Mike for the 5-Star review. I’m glad you enjoyed your stay. We hope to see you soon. Sincerely,

Thank you for taking the time to share your experience with us! We greatly appreciate your feedback.We’re thrilled to hear that you found our hotel to be a great place to stay. While we apologize for any inconvenience caused by the our elevator, we’re excited to announce that new elevators are scheduled to be completed this week. Your patience during this transition is much appreciated.Our recent renovations have transformed the entire hotel, and we’re delighted that you found your room to be impressive, very clean, and modern. Your comfort and satisfaction are our top priorities, and we’re glad to know that we met your expectations.Thank you once again for choosing to stay here with us at the Crowne Plaza Saint John Harbour View. We look forward to welcoming you back soon!Best regards,

Thank you Mathieu, for sharing your feedback with us! We truly appreciate your thoughtful comments.We’re pleased to hear that you had a good experience during your stay. While we acknowledge that the elevator was small, we’re actively addressing this issue. Both of our elevators at the property are being replaced. The first one will be completed this week. Your patience and understanding are greatly appreciated.It’s wonderful to know that you found everything you needed right at your fingertips. Our parking facilities are designed to provide convenience, and we’re glad they met your expectations.Regarding the outside windows, we apologize for any inconvenience caused by their cleanliness. Rest assured, we’ll take immediate action to ensure they are properly cleaned moving forward.We’re thrilled that you enjoyed your stay overall, especially the amazing staff who work hard to create a welcoming environment. Your kind words motivate us to continue delivering exceptional service.We look forward to welcoming you back to Saint John! Please consider us your home away from home whenever you return.Best regards,

Thank you Wendy for taking the time to rate our property. We are glad you had a quiet and conformable stay. We hope to have the pressure of welcoming you back soon for a future stay.

We sincerely apologize that your recent stay at our property did not meet your expectations. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.We would like to personally address the issues you encountered during your stay. Please feel free to contact me directly so that we can discuss your concerns in detail. Our goal is to ensure that every guest has a pleasant and memorable experience, and we are committed to making improvements based on your feedback.We hope you will consider giving us another chance in the future. Your satisfaction is our top priority, and we would be thankful to welcome you back for a more enjoyable stay.Best regards,

Thank you, Ed for sharing your experience and thank you for the 5-Star rating at our property Crowne Plaza Harbour View. We hope to welcome you back soon.

Thank you for taking the time to provide us with your valuable feedback. I would like to insure you that all of our air conditioning units were replaced within the last 3-5 years. The average lifespan of an air conditioning unit is between 8-10 years. We are taking steps to ensure that all of our units are well-maintained and functioning properly for the comfort of our guests.We value your business and we hope that you will give us another chance to provide you with the high-quality service that each of our guest deserves. Please do not hesitate to contact us if you have any further concerns or questions.Once again, thank you for your feedback and we hope to have the opportunity to welcome you back to our hotel soon.Sincerely,

Thank you Leo for rating our property. Please feel free to contact me directly so we know how to make your next stay more enjoyable.

Thank you, Tammy, for sharing your review with us. We appreciate your taking the time to provide us with feedback with us. Though we're sorry to disappoint you with the removal of the continental breakfast, we hope you enjoyed one of our chef designed delicious al la carte options.

Dear Ken,Thank you for taking the time to share your experience at our new Crowne Plaza Saint John Harbour View an IHG Hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve our guest experience.We hope that you will give us the opportunity to serve you again in the future.

I want to express my sincere apologies for any inconvenience you experienced during your recent stay at our hotel. Your feedback is very valuable to us, and we appreciate you taking the time to share your thoughts.I am delighted to hear that you had a great night overall. However, I understand that the closure of certain facilities impacted your experience;Pool Closure: We apologize for any disappointment caused by the pool being closed. We strive to maintain our amenities to the highest standards, but unfortunately, this maintenance was necessary. We appreciate your understanding and patience during this period.Arcade and Bowling: I apologize for any inconvenience regarding the arcade and bowling facilities. As you rightly pointed out, these are available only limited hours. We recognize the importance of clear communication, and we will take steps to ensure this limitation is prominently noted in our hotel description moving forward.Breakfast: I am very happy that you enjoyed our breakfast offerings. Our team works hard to provide a delightful dining experience, and your positive feedback encourages us to continue our efforts.Extra Pillows: we are happy to know that the extra pillows added to your comfort. We believe that a good night’s rest is essential. Once again, I apologize for any inconvenience you encountered. We hope to have the pleasure of welcoming you back soon. If there is anything else we can do to enhance your future stays, please do not hesitate to reach out.Warm regards,