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Comfort Inn Saint John

Star Rating
2.5 out of 5



3.4 / 5
154 reviews


  • Breakfast included
  • Free parking
  • Pet Friendly
  • Air Conditioning


What's nearby

  • Popular Location
    Lancaster Mall
    18 min walk
  • Popular Location
    Reversing Falls
    2 min drive
  • Popular Location
    Irving Nature Park
    5 min drive
  • Airport
    Saint John, NB (YSJ)
    22 min drive

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    About this area

    Saint John

    Located in Saint John, Comfort Inn Saint John is in the business district. Bay Ferries and Marco Polo Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Reversing Falls and Stonehammer Geopark. Hilton Belyea Arena and Lord Beaverbrook Rink are also worth visiting.

    What's nearby

    • Popular Location
      Lancaster Mall - 18 min walk
    • Popular Location
      Reversing Falls - 2 min drive
    • Popular Location
      Hilton Belyea Arena - 5 min drive
    • Popular Location
      Irving Nature Park - 5 min drive
    • Popular Location
      Bay Ferries - 6 min drive

    Getting around

    • Saint John, NB (YSJ) - 22 min drive

    About this property

    Comfort Inn Saint John

    A fitness centre, WiFi in public areas and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site. All 59 rooms offer WiFi, coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include free newspapers, free local calls and hairdryers.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.



    Check-in between 1 PM - 5 AM


    Check-out before 11 AM
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.
    • Rollaway/extra beds are available for CAD 10.0 per night.
    • Free cribs (infant beds)!


    • Pets stay for free

    Property payment types

    American Express
    Diners Club
    JCB International

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Rollaway bed fee: CAD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Property amenities


    • Available in all rooms: WiFi (surcharge)
    • Available in some public areas: WiFi (surcharge)

    Parking and public transport

    • Free self parking

    Food and drink

    • Free continental breakfast available daily
    • Coffee/tea in a common area

    Things to do

    • Fitness centre

    Family friendly

    • Free cots/infant beds
    • Microwave (on request)
    • Fridge (on request)
    • Rollaway/extra beds (surcharge)


    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Multilingual staff

    Languages spoken

    • English
    • French


    • Picnic area


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking


    • Smoke-free property
    • TV in reception

    Room amenities


    • Air conditioning
    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)


    • Free toiletries
    • Hairdryer
    • Shower


    • 32-inch flat-screen TV
    • TV channels
    • premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave (on request)
    • Fridge (on request)


    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone

    Nearby things to do


    • Cross-country skiing
    • Downhill skiing
    • Golf
    • Hiking/biking trails
    • Mountain biking
    • Sailing
    • Scuba diving
    • Snowboarding
    • Snowmobiling
    • Waterskiing
    • Windsurfing

    Guest rating

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    A tad below average. No pool, breakfast in small room, nowhere to sit, and not a lot of options, no hot food—except toast. Coffee empty in lobby and they said it was too late to make a new pot. I thought it was available anytime. Staff lacked personality. Although not rude, not helpful either. Would not stay there again.

    Stayed 1 night in Sep. 2018


    We were surprised that the hotel was two floors with no elevator and could not be accommodated for my husband's difficulty in navigating the stairs. (He had gout and a recent stroke). (They did offer assistance with our luggage but my husband struggled with stairs for breakfast and whenever we needed to go out or return. We stayed 4 nights but would have left the hotel if any other was available. Our room was entered by front desk staff WHILE WE WERE IN IT ostensibly to see if we had registered without a knock or warning. When confronted the person was defensive and slightly rude. In addition the hotel was unprepared for a full house with respect to their complimentary continental breakfast. The room was extraordinarily small and held no more than 10. The breakfast itself was extremely basic. We will not return to this hotel nor use the Comfort Inn brand in future.

    Stayed 5 nights in Aug. 2018


    Rooms clean and comfortable. Staff great. Breakfast small area and very limited in variety. Over all a good over night stay while traveling through

    Stayed 1 night in Jul. 2018

    4/5 Good

    Staff were excellent. Not many amenities but the free breakfast had a good selection. We were there visiting family and the location was excellent.

    Stayed 3 nights in Jul. 2018

    4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jun. 2018

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