Title: Grand Hôtel Thalasso et Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hôtel Thalasso et Spa Luxury hotel on the beach, with indoor pool ![Sauna, hot tub, steam room, hot springs, body treatments, mud baths](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/04b43931.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/7af1eac1-3f45-4b18-8264-d860d400f1a2-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Ocean Terrace Suite | Terrace/patio](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/9794c247.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/8f908621.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/4b94a741.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hôtel Thalasso et Spa, near St-Jean-de-Luz Beach, offers oceanfront dining and spa treatments like massages and facials. Relax on the sun-filled terrace or enjoy French cuisine with sea views at Aho Fina. Join fitness or yoga classes, or unwind in the steam room. VIP Access 9.4 Exceptional ## Popular amenities - - Parking available - Gym - Breakfast available - Pool - Pet-friendly VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/f0c324e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 366 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/43ff3acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic room with city view 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Pillowtop bed Separate bedroom - 237 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Superior Ocean Room](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/8df40ec8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding Pillowtop bed Separate bedroom - 237 sq ft - Ocean view - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/209ef0b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Terrace Suite ### Highlights Furnished balcony Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 678 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Family Room](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/ae98c231.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 431 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/43ff3acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Pillowtop bed - 248 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Deluxe Ocean Room](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/fb14c0ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Pillowtop bed - 366 sq ft - Sea view - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSaint-Jean-De-Luz-Hotels-Grand-Hotel-Thalasso-Et-Spa.h694867.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSaint-Jean-De-Luz-Hotels-Grand-Hotel-Thalasso-Et-Spa.h694867.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.39260%2C-1.65957&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qi0YplAKUtQrBQ9oDpt1Pwxy6Yk=) 43 Boulevard Thiers, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500 #### What's nearby - St-Jean-de-Luz Beach - 1 min walk - 0.1 km - Church of St-Jean-Baptiste - 6 min walk - 0.6 km - Maison de l'Infante - 8 min walk - 0.7 km - Maison Louis XIV - 8 min walk - 0.7 km - Port de Saint-Jean-de-Luz - 9 min walk - 0.8 km #### Getting around - Saint-Jean-de-Luz Ciboure Station - 11 min walk - Biarritz (BIQ-Pays Basque) - 20 min drive #### Restaurants - ‪Café Vauban - ‬4 min walk - ‪Le Prado - ‬2 min walk - ‪Brasserie le Sud - ‬4 min walk - ‪Le Petit Grill Basque – Chez Maya - ‬7 min walk - ‪Hôtel Parc Victoria - ‬8 min walk ## About this property ### Grand Hôtel Thalasso et Spa Luxury boutique hotel near St-Jean-de-Luz Beach Located close to Church of St-Jean-Baptiste and Maison Louis XIV, Grand Hôtel Thalasso et Spa provides a terrace, a playground, and dry cleaning/laundry services. With amenities like a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Indulge in thalassotherapy, a facial, and a massage at the onsite spa. The on-site French cuisine restaurant, Aho Fina, offers lunch, dinner, and ocean views. Fitness classes and yoga classes are offered at the gym; Grand Hôtel Thalasso et Spa also has a bar, a free kid's club, and a steam room. Free in-room WiFi is available to all guests, along with a sauna and a hot tub. Additional perks include: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge) - Tour/ticket assistance, massage treatment rooms, and a porter/bellhop - Multilingual staff, an elevator, and concierge services Room features All 52 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. More conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and tubs or showers - Flat-screen TVs with satellite channels - Coffee/tea makers, daily housekeeping, and phones ## Similar properties ![Serves lunch and dinner](https://images.trvl-media.com/lodging/28000000/27810000/27804600/27804578/12a265cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MADISON Saint Jean de Luz - Handwritten Collection Saint-Jean-de-Luz - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 145 reviews CA $203 CA $235 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=27804578&PinnedHotelID=27804578&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 24 per person)](https://images.trvl-media.com/lodging/2000000/1240000/1234600/1234502/079748f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel & Spa – Thalazur Saint Jean de Luz Saint-Jean-de-Luz - 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Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=918695&PinnedHotelID=918695&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/570000/562500/562426/2b2900f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Biarritz Le Miramar Thalassa Sea & Spa Biarritz - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 372 reviews CA $203 CA $240 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=562426&PinnedHotelID=562426&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room](https://images.trvl-media.com/lodging/115000000/114370000/114367400/114367335/23f4ae5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parc Victoria Hôtel Saint-Jean-de-Luz - Pool - Spa - Free WiFi - Restaurant 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=114367335&PinnedHotelID=114367335&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/565400/565322/ebbd07d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Tonic Hotel & SPA NUXE Biarritz - Pool - Spa - Pet-friendly - Free WiFi 8.2 Very good 1,004 reviews CA $153 CA $181 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=565322&PinnedHotelID=565322&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4590000/4581000/4580948/33adad6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel et Résidence La Réserve Saint-Jean-de-Luz - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 137 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4580948&PinnedHotelID=4580948&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Valet parking on site (EUR 29 per day) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 12 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Aho Fina ### Things to do - Fitness classes - Free children's club - Full-service spa - Gym - Indoor pool - Playground - Sauna - Steam room - Yoga classes ### Family friendly - Free children's club - Indoor pool - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Meeting room ### Outdoors - On the beach - Terrace ### Full-service spa - 20 treatment rooms - Body scrubs - Body wraps - Facials - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Massage - Mud bath - Sauna - Spa open daily - Steam room - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Built in 1909 - Smoking not allowed - Victorian architecture ## Room amenities ### Bedroom - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Espresso maker - Minibar ### More - Air conditioning (climate-controlled) - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: noon Contactless check-in available ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from September 30 2025 to April 26 2026 (dates subject to change). The property is closed between November 26 and December 16. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 51.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 32 for adults and EUR 12 for children - Airport shuttle fee: EUR 50 per vehicle (one way) - Valet parking fee: EUR 29 per day - Pet fee: EUR 25 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 51.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 9:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision Guests under 13 years old are not allowed in the spa ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Grand Hotel Loreamar Thalasso Grand Hotel Loreamar Thalasso Spa Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz Grand Loreamar Thalasso Spa Grand Loreamar Thalasso Spa Saint-Jean-de-Luz Loreamar Loreamar Hotel Loreamar Spa Loreamar Thalasso Spa Thalasso Spa Loreamar Grand Hôtel Thalasso Spa Saint-Jean-de-Luz Grand Hôtel Thalasso Spa Grand Thalasso Spa Saint-Jean-de-Luz Grand Thalasso Spa Thalasso Et Spa Saint Jean Luz Grand Hôtel Thalasso et Spa Hotel Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz ## Frequently asked questions ### Does Grand Hôtel Thalasso et Spa have a pool? > Yes, this property has an indoor pool. Pool access is from 9:00 AM–7:00 PM. ### Is Grand Hôtel Thalasso et Spa pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. ### How much is parking? > Valet parking is available for EUR 29 per day. ### What time is check-in at Grand Hôtel Thalasso et Spa? > Check-in start time: 4:00 PM; Check-in end time: noon. ### What time is check-out at Grand Hôtel Thalasso et Spa? > Check-out is at noon. ### Does Grand Hôtel Thalasso et Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies. ### Where is Grand Hôtel Thalasso et Spa located? > Located in Saint-Jean-de-Luz, this beachfront hotel is in the city center and within a 10-minute walk of St-Jean-de-Luz Beach, Church of St-Jean-Baptiste, and Maison de l'Infante. Maison Louis XIV and Pointe de Sainte Barbe are also within 15 minutes. Saint-Jean-de-Luz Ciboure Station is 11 minutes by foot and Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hôtel Thalasso et Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 283 8 - Good 69 6 - Okay 12 4 - Poor 8 2 - Terrible 6 ### 10/10 Excellent #### Judy Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!! ##### Judy Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Oleg Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities One of the best hotels ever ##### Oleg Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic service, lovely room, very clean and perfect location ##### Verified traveller Stayed 5 nights in Sep 2024 ### 4/10 Poor #### Elizabeth Jun 25, 2025 Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good. ##### Elizabeth Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Thomas Jul 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! We will come back. ##### Thomas Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Leo Sep 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great facility, staff, and food. Location is superb!!! ##### Leo Stayed 1 night in Aug 2022 ### 8/10 Good #### Daniel Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great employee and very professional and kind. The only inconvenience is that they can’t let you or service you on the beach ##### Daniel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### patty Sep 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place ##### patty Stayed 1 night in Sep 2022 ### 10/10 Excellent #### kevin r. Jul 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The BEST location in town. Super amenities. ##### kevin r. Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Fausto Jun 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property. Service second to none! ##### Fausto Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Anne Aug 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset. ##### Anne Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller Oct 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Historic Hotel This is a majestic old (but updated) hotel with excellent service. They gave us a tour of the facility and explained all the available services. The whirlpool, sauna, and steam room were all included in the price of the room. They even upgraded our room to ocean view! What incredible service at an incredible hotel. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### Merab Sep 14, 2024 Liked: Cleanliness, staff & service Overpriced. Very far from 5 stars it claims to be ##### Merab Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Margaret Aug 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excellent staff! The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci! ![great location for a short stay!](https://a.travel-assets.com/ugc/hotel-reviews/8DCB16E323B1D5583533DD556AA1B901E5A6CBC81724496738926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Margaret Stayed 1 night in Aug 2024 ### 8/10 Good #### Elizabeth Jul 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property in a lovely location. The beach is easily accessible and the terrace is lovely. The standard room was the smallest hotel room I’ve ever seen. AC not particularly effective. ##### Elizabeth Stayed 2 nights in Jul 2022 ### 4/10 Poor #### Mauro Oct 8, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Not a Thalasso hotel. Was better few years ago They advise as Thalasso, but it is not sea water. It is a pool with jets. The Spa area had better days… the Himalaya salt sauna and ice fountain not working. The pool water a bit cold, few places to rest and bad maintenance In the rooms the pillows wore terrible, the tower rack not working in hole hotel ( so our swimming clothes and towels dont dry) and they turn of the air conditioner at night, just leave the fan, so in October I couldn’t sleep I’ve stayed in this hotel before, and was much better. ##### Mauro Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tabitha Oct 9, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room. ##### Tabitha Stayed 3 nights in Oct 2022 ### 8/10 Good #### Rachael Mar 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really nice, maybe 4.5 rather than 5 stars Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely. ##### Rachael Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Julien Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour idyllique avec vue imprenable Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné. Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré. ![Balcon terrasse de la chambre ](https://a.travel-assets.com/ugc/hotel-reviews/3ebe6030-e6f3-4ea1-95c6-cdc69679d8b6-1755071488168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![L’hôtel ](https://a.travel-assets.com/ugc/hotel-reviews/98134592-c675-42e6-af84-044d23a348a6-1755071488191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd2d2b1a-4ff1-4817-9099-444c08a15a97-1755071488188.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6041a5ea-d15e-41e5-b4c7-391cdb2f722c-1755071488234.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julien Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jose Manuel Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Toujours pas déçu je reviendrai à nouveau avec plaisir ##### Jose Manuel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Fernando Jul 3, 2025 Liked: Amenities El Personal increíble y la ubicación perfecta ##### Fernando Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jérôme Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tout était parfait Hotel avec emplacement imprenable Accueil personnel parfait Chambre vue océan de rêve Le petit déjeuner au somment Service spa top Toujours un grand plaisir Juste un problème l établissement n avait pas au moment du check out l information statut gold et ne voulait pas en premiere intention appliquer les -20,% spa C est toujours désagréable Avantage applique au final mais devoir demander est pas top ##### Jérôme Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Frédéric May 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxe et volupté Dans la plus pure tradition des palaces de plage et de l’hospitalité à la française, le personnel du Grand Hôtel nous a fait vivre une expérience mémorable. Nous avons été surclassés dans une suite ravissante avec mille attentions tout au long de notre court séjour. Spa très agréable avec une piscine d’eau de mer et excellent petit déjeuner en terrasse. Le meilleur de Saint-Jean de Luz et du luxe à la française ##### Frédéric Stayed 1 night in Apr 2025 ### 10/10 Excellent #### GERARD May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel exceptionnel Magnifique hôtel superbement situé Accueil parfait Service sympathique et efficace Un séjour de rêve ![](https://a.travel-assets.com/ugc/hotel-reviews/d121b4b7-2e0d-48a8-9164-376e36180823-1746122905584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a910eedb-94cc-4ed3-b1bc-3b07a8336dda-1746122864690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GERARD Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Mustapha May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hâte d’y retourner ! 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