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Grand Hôtel Thalasso et Spa

Star Rating
5 out of 5

Information

Reviews

4.7 / 5Exceptional
187 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    St-Jean-de-Luz Beach
    4 min walk
  • Popular Location
    Church of St-Jean-Baptiste
    8 min walk
  • Popular Location
    Maison Louis XIV
    10 min walk
  • Airport
    Biarritz (BIQ-Pays Basque)
    13 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Classic Room, City View (Accès Gratuit au Spa)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room, City View (Accès Gratuit au Spa)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, Ocean View (Accès Gratuit au Spa)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Superior Room, Ocean View (Accès Gratuit au Spa)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Family Room (Accès Gratuit au Spa)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Junior Suite, Terrace (Accès Gratuit au Spa)

    Room Amenities

    • Sea view
    • Sleeps 4
    More details
  • Suite (Océan - Accès Gratuit au Spa)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Saint-Jean-de-Luz

Located in Saint-Jean-de-Luz, Grand Hôtel Thalasso et Spa is in the city centre and on the beach. Travellers eager for a bit of culture can stop by Asiatica Museum of Asian Art, while those wishing to experience the area's natural beauty can explore Hendaye Beach and Cote des Basques. Biarritz Aquarium and Littoral Paul Jovet Botanical Garden are also worth visiting. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    St-Jean-de-Luz Beach - 4 min walk
  • Popular Location
    Church of St-Jean-Baptiste - 8 min walk
  • Popular Location
    Maison de l'Infante - 10 min walk
  • Popular Location
    Maison Louis XIV - 10 min walk
  • Popular Location
    Port de Saint-Jean-de-Luz - 10 min walk

Getting around

  • Saint Jean De Luz Ciboure Station - 11 min walk
  • Biarritz (BIQ-Pays Basque) - 13 min drive

Restaurants

  • Where to eat
  • Badia – Beachfront bistro offering French cuisine. Serves lunch daily.
  • L'Ocean – 1 star Michelin rating. Beachfront fine-dining restaurant offering French cuisine. Serves dinner daily. Reservations required.

About this property

Grand Hôtel Thalasso et Spa

Catch some rays at the beach or spend the day relaxing at Grand Hôtel Thalasso et Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 52 rooms feature thoughtful touches such as espresso makers and pillow menus, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.

Policies

Check-in

Check-in between 3 PM - noon

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29.00 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Valet parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the spa from noon to 4 PM and from 6-8 PM.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 8 AM to 8 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
  • Grand Hôtel Thalasso Spa
  • Grand Thalasso Spa Saint-Jean-de-Luz
  • Grand Thalasso Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: EUR 25.00 per day
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 29.00 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Motorised watercraft
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry-cleaning service
  • Free children's club
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beachfront location
  • Terrace

Spa

  • 20 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • flat-screen TV
  • pay films
  • satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Bike hire
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Parasailing
  • Sailing
  • Scooter/moped hire
  • Surfing/boogie boarding
  • Waterskiing
  • Windsurfing

Where to eat

  • Badia – Beachfront bistro offering French cuisine. Serves lunch daily.
  • L'Ocean – 1 star Michelin rating. Beachfront fine-dining restaurant offering French cuisine. Serves dinner daily. Reservations required.
4.7

Exceptional

5 - Excellent
140
4 - Good
36
3 - Okay
7
2 - Mediocre
2
1 - Poor
2
4.7
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 2 nights in Sep. 2019

5/5 Excellent

Excellent hotel, Excellent staff and, excellent food

Stayed 4 nights in Sep. 2019

5/5 Excellent

Great property, great location, great amenities and very friendly staff.

Stayed 1 night in Aug. 2019

5/5 Excellent

Overall excellent ,a great experience with a lot of class.

Stayed 3 nights in Jul. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Jul. 2019

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