Exterior

Reviews of Hotel Suisse

3 out of 5
Hotel Suisse
10 Place Cornavin, Geneva, GE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 1004 reviews" "
Rating 8 - Good. 384 out of 1004 reviews" "
Rating 6 - Okay. 59 out of 1004 reviews" "
Rating 4 - Poor. 15 out of 1004 reviews" "
Rating 2 - Terrible. 4 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel very close to old town and just across train station
Stayed 1 night in Mar 2024
Response from Front office on Mar 27, 2024
Dear Madam,We are delighted that you enjoyed your stay at our hotel and hope to see you soon.Front office

10/10 Excellent

Marlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel across the street from the train station. Clean, plenty of room, place to store toiletries, plenty of day light, good breakfast. Minor issues- could hear toilet flush/shower drain from room above. And please add Ovomaltine with breakfast - such a joy in Switzerland!)
Stayed 4 nights in Mar 2024
Response from Front office on Mar 27, 2024
Dear Madam,We are delighted that you enjoyed your stay at our hotel and hope to see you again soon. We have taken note of your request concerning Ovaltine for the breakfast buffet.Front office

10/10 Excellent

Werner

Business traveller
The room was not ready for early check in, but cleaning was expedited and just had to wait an hour. Staff friendly and very helpful. Central location, several restaurants nearby.
Stayed 4 nights in Mar 2024

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2024
Response from Front office on Mar 27, 2024
Dear guest,We are delighted that you enjoyed your stay at our hotel and hope to see you soon.Reception desk

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front office on Mar 27, 2024
Cher client,Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtel et espérons vous revoir prochainement.La réception

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to Gare Cornavin, providing access to multiple train, tram and bus lines, but also within easy walking distance of the old town. Our "superior" room was clean, comfortable and spacious (and the balcony provided some lovely views of the city). Staff were friendly and helpful. The breakfast room was a good size and there was a fairly wide selection of breakfast options.
Stayed 3 nights in Feb 2024
Response from Front office on Mar 27, 2024
Dear Sir,We are delighted that you enjoyed your stay in our hotel and thank you for your detailed feedback which will be very useful to future guests.Front office

8/10 Good

Nabil

Cleaning
Stayed 1 night in Feb 2024
Response from Front office on Mar 27, 2024
Dear Sir,We are delighted that you enjoyed your stay in our hotel and hope to see you again soon.Front office

10/10 Excellent

Gwyn Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and at the city center
Stayed 2 nights in Feb 2024
Response from Front office on Mar 27, 2024
Dear Madam,We are delighted that you enjoyed your stay at our hotel and hope to see you soon.Front office

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was a bit noisy at night.
Stayed 3 nights in Feb 2024
Response from Front office on Mar 27, 2024
Dear Madam,We are delighted that you enjoyed your stay in our hotel and hope to see you again soon. We take note of your comment concerning the noise.Front office

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front office on Mar 27, 2024
Cher Monsieur,Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtel et espérons vous revoir prochainement.La réception

10/10 Excellent

Najla, Baabda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great Welcoming staff very polite and friendly Easy access to airport and all other areas i needed to go to
Stayed 4 nights in Jan 2024
Response from Front office on Feb 12, 2024
Dear Madam, Thank you very much for taking the time to send us your feedback. We are glad to know that you enjoyed your experience with us, and we will share your kind comment with our team. We hope we will have the pleasure to welcome you again soon. Warm Regards.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and safe, has everything you need, loads of restaurants and things to see nearby.
Stayed 1 night in Jan 2024
Response from Front office on Feb 12, 2024
Dear Madam, Thank you very much for your review. We are pleased your stay was enjoyable, and we will share your kind comment with our team. We hope we will have the pleasure to seeing you again soon. Warm Regards.

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved to stay here, you can walk anywhere, park very close, great reception staff
Stayed 1 night in Jan 2024
Response from Front office on Feb 12, 2024
Dear Madam, Thank you very much for sharing your experience. We are glad to know that you enjoyed your stay with us, and we will share your kind comment with our team. We hope we will have the pleasure to welcome you again soon. Warm Regards.

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked a family room which in the pictures makes it seem as it is a 2 bed. When we got there it was just a room with a queen and a cot in the corner. The hotel could be more clear that the room MAY come with a bunk room or a cot in the main room.
Stayed 2 nights in Jan 2024
Response from Front Desk Manager on Jan 26, 2024
Good morning, we have two types of family room, 1 large room with 3 beds, and two separate rooms 1 with 2 beds and a small room with a bunk bed (for 2 adults and 2 children). When you arrived at 10 in the morning (Normally check-in is at 2 o'clock) we only had the large room available. For 2 adults It's why i propose to give you the big family room ! I tried to please you as much as possible and it seemed to me that you were delighted to be able to check in early in the morning.Best regards

10/10 Excellent

Menglu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to visit Geneva, clean, quiet and very convenient location.
Stayed 1 night in Jan 2024
Response from Front office on Feb 12, 2024
Dear Guest, Thank you very much for your review. We are glad to know that you enjoyed your stay with.We hope we will have the pleasure to welcome you again soon. Warm Regards.

10/10 Excellent

Richard, Chester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and very convenient for the train station and all public transport. A really nice little hotel.we have stayed here before and will come again
Stayed 2 nights in Jan 2024
Response from Front desk on Feb 12, 2024
Dear Sir, Thank you very much for your review. We are glad to know that you enjoyed your experience with us, and we will share your kind comment with our team. We hope we will have the pleasure to welcome you again soon. Warm Regards.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is caddy corner to train station. It is only a few blocks from waterside.
Stayed 2 nights in Dec 2023
Response from Front office. on Jan 7, 2024
Dear Madam,Thank you very much for your review.We are glad you enjoyed your stay with us and our location.Looking forward to welcoming you back soon.Warm regards,

10/10 Excellent

Verified traveller

Travelled with family
Very clean and great location
Lovely spacious rooms. Very clean and great location. Only thing that would have made the hotel better would be a bar.
Stayed 3 nights in Dec 2023
Response from Front office. on Jan 7, 2024
Dear Sir, Madam,Thank you very much for your feedback.We are glad that overall you enjoyed your stay with us.Your remark regarding a bar is noted and very helpful for us to improve our facilities.Looking forward to welcoming you soon.Warm regards,

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Really great hotel. Clean, helpful staff, very good size room and bathroom. Excellent location close to everything you need. Would highly recommended and definitely stay here again.
Stayed 3 nights in Dec 2023
Response from Front office. on Jan 7, 2024
Dear Madam,Thank you very much for your review.We are glad your stay was enjoyable and we will be pleased to share your kind comment with our team.Looking forward to welcoming you soon.Warm regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very convenient. Next to train station and nice they give you a pass that slows you to take the train anywhere in the city.
Stayed 1 night in Dec 2023
Response from Front office. on Jan 7, 2024
Dear Sir,Thank you very much for your appreciation.We are glad your stay was delightful.Looking forward to seeing you soon.Warm regards,

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front office. on Jan 7, 2024
Dear Madam,Thank you very much for your appreciation.We are glad you enjoyed your experience with us.Looking forward to welcoming you soon.Warm regards,

10/10 Excellent

Charles, Azle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location !!!
Stayed 3 nights in Dec 2023
Response from Front office. on Jan 7, 2024
Dear Sir,Thank you very much for your review.We are glad that you enjoyed your experience with us.Looking forward to welcoming you soon.Warm regards,

6/10 Okay

Orsen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are very small, bottle water in room isn't replenish daily, coffee maker is located in the bathroom very unsanitary. Elevator only fits two persons and two suitcases.
Stayed 2 nights in Nov 2023
Response from Front office on Jan 7, 2024
Dear Guest,Thank you for taking the time to share your experience.We took note of your remarks that are very useful for us to improve our facilities.Looking forward to seeing you soon.Best regards,

6/10 Okay

Wai Lun

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Aged decoration , smelly when check in
Stayed 1 night in Nov 2023
Response from Front office on Jan 7, 2024
Dear Guest,Thank you for your feedback.Your remarks are very helpful for us to improve our facilities.Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Susan

Stayed 1 night in Nov 2023
Response from Front office on Jan 7, 2024
Dear Madam,Thank you very much for your appreciation.We are glad that your stay with us was enjoyable.Looking forward to seeing you back soon.Warm regards,

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel
Stayed 3 nights in Oct 2023

8/10 Good

Basile

Liked: Staff & service, amenities
Good 3 star hotel. Clean. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Tamzin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic place to stay - walking distance from the lake. very friendly and helpful staff. very clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary Alyse

Stayed 2 nights in Oct 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member was helpful in route to get to my Church. Close to lake and Geneva Gare. Rooms are clean, breakfast was good. Stayed 2 times on different days of our vacation.
Stayed 1 night in Oct 2023

8/10 Good

john

Liked: Property conditions & facilities, room comfort
Good all round Just to much outside noise all through the night
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
The room was clean but too small
Stayed 1 night in Oct 2023

8/10 Good

Mark

Stayed 2 nights in Oct 2023

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Great location near the train station. Easy walk to the lake and Old Town. Nice breakfast included.
Stayed 1 night in Oct 2023

10/10 Excellent

Sukvir

Stayed 1 night in Sep 2023

8/10 Good

Steven, Vestavia

Liked: Cleanliness, staff & service, property conditions & facilities
Need a simple, clean, quality room right by the train station … this is the one …
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station for convenient travel from the airport yet rooms were quiet. Friendly helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Darilynn S

Stayed 2 nights in Sep 2023

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, but very small room for a double. Good breakfast.
Stayed 3 nights in Sep 2023
Response from Front office. on Nov 20, 2023
Dear Madam, Thank you very much for your review. We are glad that overall your stay has been enjoyable.Looking forward to welcoming you back soon.Warm Regards,

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front office. on Nov 20, 2023
Dear Guest,Thank you very for your rating.We are glad you enjoyed your experience with us.Warm regards,

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Suisse was perfect for my solo trip to Geneva. You can’t beat the location. It’s right by the train to the airport and several buses and cable cars (including the one to CERN). Lots of cute restaurants nearby and very close to the lake itself. The room was very clean, and the water pressure in the shower was amazing. The front desk staff were very helpful and kind. I was able to hear the people in the next room/hall, so if you are a light sleeper you might want a white noise machine. My room had excellent blackout curtains.
Stayed 2 nights in Sep 2023
Response from Front office on Nov 20, 2023
Dear Madam, Thank you very much for your detailed review. We are delighted that overall you enjoyed your experience with us, and we will share your kind comment with our team. We hope we will have the pleasure to see you back again soon. Warm Regards,

10/10 Excellent

Sara Lee Steig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient stay
Excellent three-night stay in Geneva. Thrilled with availability of early check-in upon arrival (thank you!). Conveniently located across from the train station and easily accessible to bus and tram routes. Room was spacious (we had one with with a kitchenette), clean and comfortable. Great linens. Nice shower/bathroom. Grateful for the ability to fully unpack and make ourselves at home. Preparing simple meals was easy in the kitchen with supplied dishware, microwave, fridge, etc. Migros and Coop markets just a 3 minute walk from hotel. Breakfast daily was delicious. Staff were friendly and helpful. We enjoyed our stay and recommend Hotel Suisse!
Stayed 3 nights in Sep 2023
Response from Front office on Nov 20, 2023
Dear Madam, Thank you very much for taking the time to send us your feedback. We are delighted you enjoyed your stay with us, and we will share your kind comment with our team. Looking forward to welcoming you soon. Warm Regards,

10/10 Excellent

Susan Rosenthal, Armonk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, very convenient to main rail station
Stayed 2 nights in Sep 2023
Response from Front office on Nov 20, 2023
Dear Madam, Thank you very much for your review. We are delighted you enjoyed your stay with us. We hope we will have the pleasure to welcome you back again soon. Warm Regards,

10/10 Excellent

Lori

Stayed 1 night in Sep 2023

10/10 Excellent

lynden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small hotel close to the train station. Friendly staff and nice rooms. Would stay there again.
Stayed 1 night in Sep 2023
Response from DL on Sep 25, 2023
Thank you so much for your feedback. We are happy to note that you enjoyed your stay and will return!

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Suisse has an excellent location, exceptionally clean and staff are very friendly and helpful. This would be my first choice of hotel when I return to Geneva. Thank you.
Stayed 2 nights in Sep 2023
Response from Reception on Sep 18, 2023
Dear Guest, Thank you very much for your review. We are glad to know that you enjoyed your experience with us, and we will share your kind comment with our team. We hope we will have the pleasure to welcome you again soon. Warm Regards.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank goodness for AC
This was the final leg of a 10 day Switzerland trip in September, heat bubble over the whole country, ~15F above normal temps. This was also the only leg that had AC, or at least AC sufficient to actually cool the room. otherwise, the room was clean, quiet and modern. perfect to wind down a busy Europe vacation.
Stayed 2 nights in Sep 2023
Response from Reception on Sep 18, 2023
Dear Madame, Thank you very much for your review. We are glad to know that you enjoyed your experience with us. We hope we will have the pleasure to welcome you again soon. Warm Regards.

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location near the train station.
Stayed 1 night in Sep 2023
Response from Reception on Sep 18, 2023
Dear Sir, Thank you very much for your review. We are glad to know that you enjoyed your experience with us. We hope we will have the pleasure to welcome you again soon. Warm Regards.