Lobby

Reviews of Ramada by Wyndham Saginaw Hotel & Suites

2.5 out of 5
Ramada by Wyndham Saginaw Hotel & Suites
3325 Davenport Ave, I-675 Exit3, Saginaw, MI

Reviews

7.8

Good

Rating 10 - Excellent. 345 out of 1001 reviews" "
Rating 8 - Good. 346 out of 1001 reviews" "
Rating 6 - Okay. 167 out of 1001 reviews" "
Rating 4 - Poor. 80 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
While the hotel is visually dated, the staff were all incredibly friendly and helpful. The rooms (one king bed) were very spacious and clean. The bed was very comfortable. It was great!
Stayed 1 night in Apr 2024
Response from Joe on Apr 21, 2024
Thank you for taking the time to leave us feedback. We always love to hear from our guest. We hope you visit us again in the future.

8/10 Good

Jeremy, Houston

Liked: Cleanliness, staff & service
Central, but needs updates and deep cleaning!
Stayed 2 nights in Apr 2024
Response from Joe on Apr 18, 2024
Thank you for taking the time to leave us feedback. We always love to hear when our guest have a good stay with us. We look forward to seeing you again in the future.

8/10 Good

Alice

Business traveller
Liked: Staff & service, property conditions & facilities
Great place to stay. I had a jacuzzi tub in the room. What a bonus. The room was a little dusty, about as dusty as my home. Haha. Is stay there again.
Stayed 2 nights in Apr 2024
Response from Joe on Apr 13, 2024
Thank you for taking the time to leave feedback. We are very happy to hear you had a good stay with us. We do hope you visit us again in the future.

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024
Response from Joe on Apr 21, 2024
Thank you for taking the time to leave us feedback. We always love to hear from our guest. We look forward to having you stay with us in the future.

6/10 Okay

Nicole

Good shopping area
Stayed 2 nights in Mar 2024
Response from GM on Apr 1, 2024
Thank you, Nicole, for your positive review! Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future for another enjoyable stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to hosting you again soon!

6/10 Okay

Duraid, Farmington Hills

Business traveller
Liked: Cleanliness, staff & service
Room was clean, bed comfortable, and basic amenities available, however, the room furnishings were old and unmaintained: light fixtures were falling apart, wall fixture’s lamp was burned out, had no USB port, and the hair dryer did not work. This is an old building and is very dated, but for the price you should not expect much!
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Thank you for taking the time to leave us a review, Duraid. We appreciate your feedback and are sorry to hear that your experience with us was not entirely satisfactory. We strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion. Your comments will be taken into account as we continue to improve our services and facilities. If there's anything specific you think we could do better, please feel free to share your suggestions with us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to reach out to us directly.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, very friendly staff. The room was very clean and comfortable. The room had some age on it, but still nice.
Stayed 3 nights in Mar 2024
Response from GM on Apr 1, 2024
Thank you, James, for your positive review! Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future for another enjoyable stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to hosting you again soon!

6/10 Okay

Ryan

Travelled with partner
Liked: Staff & service
Residents of the Hotel were a bit noisy, staff was nice and offered a warm welcome
Stayed 1 night in Mar 2024
Response from Joe on Mar 28, 2024
Thank you for taking the time to leave us feedback. We apologize that some guest are just loud sometimes. If you run into this again in the future please call the desk as we can talk to the guest being loud. We hope you visit us again and we can show you that we can do better for you.

10/10 Excellent

Mitchell, Biloxi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay the night(s).
Stayed 1 night in Mar 2024
Response from Anuhya on Mar 20, 2024
Thank you, Mitchell, for your positive review! We're delighted to hear that you had an awesome experience during your stay with us. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future for another enjoyable stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to hosting you again soon!

2/10 Terrible

Sandra Kay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the top five worst hotels I’ve ever stayed in in the last 40 years. The room smelled like mold, and mildew. The closet had no hangers. The drawers were nasty. I had to clean them in order to put my clothes in them. The bathtub was filthy. The heater made so much noise coming on and going off. It was difficult to sleep. There were no towels in the room. I had to deal with all of this and I was there to go to a funeral of a good friend. I wouldn’t recommend this property to my worst enemy.
Stayed 2 nights in Mar 2024
Response from Anuhya on Mar 20, 2024
I'm truly sorry to hear about your experience at our hotel. Please accept my sincerest apologies for the inconvenience and disappointment you encountered during your stay. Your feedback is invaluable to us, and we will address these issues immediately to ensure that future guests do not experience similar problems. We understand the importance of providing a comfortable and clean environment for our guests, especially during difficult times like attending a funeral. We will investigate the concerns you raised and take appropriate actions to improve our services. Again, I apologize for the inconvenience, and we hope to have the opportunity to regain your trust in the future. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to contact us directly.

6/10 Okay

Tyler

Liked: Staff & service
Outdated, felt generally safe just really dated.
Stayed 1 night in Dec 2023
Response from Joe on Mar 9, 2024
Thank you for taking the time to leave us feedback. We are glad your stay was overall well. We hope you visit us again in the future.

4/10 Poor

Mark, Westford

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Halls cold in winter. Odd layout. Not all rooms clean. Noisy locks that fail to open. Meager breakfast in a small cold room. Thin walls that transmit sounds from neighboring rooms.
Stayed 2 nights in Feb 2024
Response from GM on Feb 26, 2024
Thank you for taking the time to leave us feedback. We apologize that we failed to meet your expectations and hope you visit us again in the future so we can show you that we can do better.

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to be assign three different rooms in order to find a adequate room. The first room was dirty and we were given a second room that the heat didn't work and we froze in that room , the next day they gave us a third room that wes better than the first two, nice and warm , cleaner and all but the seal around the bottom of the face bowl leak and as you wash your hands or face , the water would come out. So we left after two days. The place has a lot of potential to be a good hotel.
Stayed 3 nights in Feb 2024
Response from Joe Gibson on Feb 22, 2024
Thank you for taking the time to leave us feedback. We apologize that we failed to meet your expectations and hope you visit us again in the future so we can show you that we can do better.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and price. Little chilly in the hallways but rooms are warm.
Stayed 3 nights in Feb 2024
Response from Joe Gibson on Feb 22, 2024
Thank you for taking time to leave us feedback. We are glad to hear you had a good stay with us. We hope to see you again in the future.

6/10 Okay

Muhammad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a huge property which can be amazing if managed properly. It is outdated. We booked room with 2 king bed with sofa bed. We ended up given room with 2 queen bed. The staff was very helpful he took us to another room which had kind beds but there was mold on the fridge , crackers were behind the night table and lamps besides the bedrooms not work. So the poor guy took us to third room which has 2 king beds, fridge was cleaned. Yashvant the guy was very helpful. I strongly suggest to book another hotel room even though staff is great the property is high but it is dated. You can see that the corners are cut. Pay little extra but make sure that hotel is not dated. The only thing I have to mention again, staff was great
Stayed 2 nights in Feb 2024
Response from GM on Feb 19, 2024
Dear Muhammad, I'm really sorry to hear about your experience. We take feedback like this seriously and will address these issues immediately. Our goal is to provide a clean and comfortable environment for all our guests, and we apologize for falling short of that expectation. Thank you for bringing this to our attention.

10/10 Excellent

Nicole, Saginaw

Stayed 1 night in Feb 2024
Response from Anuhya on Mar 20, 2024
Thank you, Nicole, for your positive review! Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future for another enjoyable stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to hosting you again soon!

2/10 Terrible

Fidelia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs, dirty and worn out chairs. Just gross.
Response from GM on Feb 8, 2024
I'm really sorry to hear about your experience. We take feedback like this seriously and will address these issues immediately. Our goal is to provide a clean and comfortable environment for all our guests, and we apologize for falling short of that expectation. Thank you for bringing this to our attention.

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dated but decent and cozy for the price
Stayed 2 nights in Jan 2024
Response from GM on Feb 8, 2024
Thank you for your feedback! We're glad to hear that you found our place cozy and reasonably priced. We're constantly striving to provide a comfortable and welcoming experience for our guests, and your comments help us to continue improving. If there's anything specific you think we could do to enhance your stay next time, please let us know!

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but super clean and comfortable stay.
Stayed 2 nights in Jan 2024
Response from GM on Feb 8, 2024
Thank you for your review! We're delighted to hear that you found your stay with us super clean and comfortable. While our decor might be a bit dated, maintaining cleanliness and providing comfort for our guests are our top priorities. We appreciate your feedback and hope to welcome you back for another great stay in the future!

6/10 Okay

Fidelia

Stayed 2 nights in Jan 2024
Response from GM on Jan 29, 2024
Hello Fidelia, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing your concerns internally to ensure a better experience for our valued customers in the future.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on Jan 7, 2024
Dear Donna, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

10/10 Excellent

Donna

Stayed 2 nights in Dec 2023
Response from GM on Jan 7, 2024
Dear Donna, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on Dec 26, 2023
Hello Elizabeth, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing your concerns internally to ensure a better experience for our valued customers in the future.

6/10 Okay

Karmel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Registration staff was nice, breakfast was less than desirable.
Stayed 1 night in Dec 2023
Response from GM on Dec 26, 2023
Hello Karmel, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing your concerns internally to ensure a better experience for our valued customers in the future.

6/10 Okay

Lawrence

Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Dear Lawrence, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide good service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Response from GM on Feb 8, 2024
Thank you for sharing your rating. We're always looking for ways to improve, so if there's anything specific that we can do better next time, please feel free to let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future!

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from GM on Dec 17, 2023
Dear Rodolfo, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 5/5 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Okay

Gary

Stayed 1 night in Dec 2023
Response from GM on Dec 14, 2023
Hello Gary, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing your concerns internally to ensure a better experience for our valued customers in the future.

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean. Just needs updating
Stayed 1 night in Dec 2023
Response from GM on Dec 14, 2023
Hello Cassie, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 5/5 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

10/10 Excellent

Brett

Stayed 1 night in Dec 2023
Response from GM on Dec 14, 2023
Hello Brett, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 5/5 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 5, 2023
Dear Andrew, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide good service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Okay

Patrick Edward

Travelled with partner
Liked: Amenities
The hotel was clean and tidy with friendly staff members, we definitely loved all the old wood inside the hotel. Definitely would recommend a friend
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Patrick, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide good service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dated for the price point. Clean but window coverings, sink, shower handle, room door, etc all a little broken
Stayed 1 night in Nov 2023
Response from GM on Nov 20, 2023
Hello Sarah, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on Nov 20, 2023
Dear Dawn, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Nov 15, 2023
Hello Tamara, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future

4/10 Poor

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on Nov 14, 2023
Hello William, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future

2/10 Terrible

Loraine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on Nov 14, 2023
Hello Loraine, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming!!!
This place is special. It has a traditional charm that we enjoyed so much! This must have been quite the meeting place back in the day. The entire inside of the hotel is covered in carved wood paneling with crystal chandeliers and baby grand piano in the lobby. We got a suite, as we were in town for a competion with another family. Every so often, theres just a random living room with comfy chairs and low lighting. Its got a little bit of a Shining vibe, ehich I thought was very cool! Very spacious, very clean. We had to call for towels and they were delivered within 5 min. with a smile. Super friendly staff. It seems to be on the border of a not so nice part of town, but we felt safe there. I'm happy to give this place 5 stars. We had a blast and I will be back to stay during the next snowstorm!!!
Stayed 1 night in Nov 2023
Response from GM on Nov 9, 2023
Dear Vicki, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

10/10 Excellent

diane

Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Diane, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 5/5 service! Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Okay

Jennifer

Stayed 1 night in Oct 2023
Response from GM on Nov 2, 2023
Hello Jennifer, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

4/10 Poor

Nannette

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
room 234, electric outlet in room had shorted out, had burn marks around it. Floor lamp on/off knob broken off. Plastic silverware inside vents to heat/ac unit. Smelled of burning plastic. Hot Food for breakfast buffet (eggs, sausage, potatoes) was ice cold. One entrance (it is gravel) to the parking lot has such a deep water filled hole a car got stuck and had to be pulled out by a tow truck. Felt unsafe and uncomfortable due to some of the long term guest that live there.
Stayed 1 night in Oct 2023
Response from GM on Nov 2, 2023
Hello Nannette, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

10/10 Excellent

Kimberley A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the hotel was pretty crazy!
Stayed 1 night in Oct 2023
Response from GM on Oct 27, 2023
Dear Kimberly, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interrupters and Dropkicks at Dow
In town for a concert at the Dow Event Center. This motel was close but not walkable to the Dow, about 2.5 miles away. I found our check in to be fine, room / bed very comfortable and a decent Bar within walking distance. The price was very reasonable so met our need for an overnight stay for a concert (many other concert goers there). I thought the motel / my room was very clean, but the decor is dated (no biggie for me). Breakfast offering was very minimal, grabbed some fruit and coffees, worked for me. If in town for another concert, would stay again.
Stayed 1 night in Oct 2023
Response from GM on Oct 24, 2023
Hello Mike, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

6/10 Okay

Kevin

Stayed 1 night in Oct 2023
Response from GM on Oct 24, 2023
Hello Kevin, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 24, 2023
Hello David, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 24, 2023
Dear Elizabeth, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM on Oct 24, 2023
Dear Michael, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
They could have had a better continental breakfast all they served was eggs and potatoes
Stayed 3 nights in Oct 2023
Response from GM on Oct 21, 2023
Hello Frank, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future.

10/10 Excellent

ANN, ESCANABA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Oct 21, 2023
Dear Ann, Thank you so much for taking the time to review us. We are pleased to hear you enjoyed your stay and that we could provide 10/10 service! We'll relay your kind words to the staff as each one will appreciate the recognition. Thank you, again, for leaving us a review. Your feedback is invaluable.

2/10 Terrible

Rashonda

Stayed 1 night in Oct 2023
Response from GM on Nov 2, 2023
Hello Rashonda, We're truly sorry to hear about your recent visit. This is certainly not the experience we aim to provide. Your feedback is important, and we'll be addressing these concerns internally to ensure a better experience for our valued customers in the future