Exterior

Reviews of Rembrandt Hotel Atsugi

3.5 out of 5
Rembrandt Hotel Atsugi
2-13-1 Naka-cho, Atsugi, Kanagawa-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 217 out of 575 reviews" "
Rating 8 - Good. 240 out of 575 reviews" "
Rating 6 - Okay. 88 out of 575 reviews" "
Rating 4 - Poor. 24 out of 575 reviews" "
Rating 2 - Terrible. 6 out of 575 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Stayed 1 night in Jan 2024

6/10 Okay

Saurabh

Travelled with partner
Liked: Property conditions & facilities
Area around the hotel is not good in the late evening
Stayed 5 nights in Nov 2023

8/10 Good

yasuko

Stayed 1 night in Oct 2023

6/10 Okay

eijiro

Stayed 1 night in Oct 2023

10/10 Excellent

BAN DO CO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Koji

Stayed 1 night in Oct 2023

4/10 Poor

Ruchir

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 4 nights in Aug 2023

10/10 Excellent

JOONHA

Stayed 3 nights in Aug 2023

8/10 Good

Hiroshi

Stayed 2 nights in Aug 2023

10/10 Excellent

Shunichi

Stayed 1 night in Jul 2023

6/10 Okay

katsuhisa

Travelled with family
Liked: Staff & service, room comfort
トラブル対応が早く安心出来た
部屋の照明機器や時計などの不具合がありましたが、直ぐに設備の方が対応頂きその後は特に問題無く使用出来ました。
Stayed 1 night in Jul 2023

8/10 Good

Frederick

Stayed 7 nights in Jul 2023

6/10 Okay

MASAYASU

Stayed 1 night in Jul 2023

10/10 Excellent

Nat

Stayed 3 nights in Jun 2023

10/10 Excellent

Nat

Stayed 1 night in Jun 2023

10/10 Excellent

MIYUKI

Stayed 1 night in Jun 2023

6/10 Okay

Virginia, Madison

Travelled with partner
Liked: Cleanliness, staff & service
Be forewarned! When you cut the main light to the room off it kills electricity to the whole room. If you need electricity to run your CPAP or charge phones you should inquire at the front desk. My husband is an engineer and he couldn’t figure out how to keep the sockets on even. We woke to dead cellphones but thankfully early enough to not miss our reserved train seats!
Stayed 1 night in May 2023

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I think the exhaust fan in the bathroom is not working
Stayed 1 night in May 2023

8/10 Good

Teruyo

Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Stayed 3 nights in Apr 2023

4/10 Poor

AKIRA

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
We had a very nice stay for the one night that we were there.
Stayed 1 night in Mar 2023

8/10 Good

Hideki

Stayed 1 night in Mar 2023

10/10 Excellent

KA SUM

Stayed 1 night in Feb 2023

8/10 Good

Ken

Stayed 1 night in May 2022

6/10 Okay

Christian

Stayed 1 night in May 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel Favorite
It's our go to when visiting friends in the area. Staff is very friendly, rooms are large, and the breakfast is really good.
Stayed 1 night in Nov 2021

6/10 Okay

Hidenori

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Nice hidden jem nestled a few blocks from the Hon-Atsugi Station. Staff was very friendly and could speak good English. The rooms were the largest I've stayed in while in Japan. It reminds me of the hotels back home in America. Plenty of bars and restaurants in the area too!
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 month stay
Very polite guest service, parking in the basement, overflow parking across the street. Restaurant and lounge available. Very quiet and peaceful.
Stayed 6 nights in Oct 2020

10/10 Excellent

Ulderico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, service, and amenities. A little far from major cities but only a few blocks from the train station, if you're comfortable using the train.
Stayed 2 nights in Jan 2020

8/10 Good

Prucksachat

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Kyo-Bum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was great. The hotel workers at reception and restaurants were really polite and kind.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Neil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Smeely vending area
There was a pretty disgusting smell on the 5th floor coming from the vending machine area.
Stayed 3 nights in Sep 2019

8/10 Good

Naomi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Last minute deal, very reasonable price for a clean and comfortable room.
Stayed 1 night in Jul 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

nice area
convenient area for shopping and food
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

BBC, Hong kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park is at basement, very convenient. However, pillow is a bit flat plus no free bottle water inside of the room
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent but the Wi-Fi that was not working inside the room. After requesting the staff twice, nothing was done. At the third time, after 2 days another gentleman authorized us to change to another room where the Wi-Fi was working fine. It took them 2 days to solve my request, because the lady at the reception desk initially told us that all rooms were at the same way and when we changed to another room the Wi-Fi worked fine.
Stayed 10 nights in Apr 2019

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atsugi
Stayed 1 night in Mar 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Feb 2019

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and comfortable hotel
Initially the booking went wrong as the system showed that we asked for a smoking room. When we were at the room and realised the mistake, we requested for a change and the front staff willingly to make the chances which we were super pleased with. And the per day parking of 1200 yen helps to cut cost on parking as it allows from 1400hrs to 1100hrs next day. The staff were friendly despite we have language barrier. I am coming back to Atsugi next month and already planning to stay here again.
Stayed 2 nights in Jan 2019

8/10 Good

Nobuhiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018