Hallway

Reviews of Odakyu Station Hotel Hon-Atsugi

3 out of 5
Odakyu Station Hotel Hon-Atsugi
Izumi-cho 1-1, Atsugi, Kanagawa-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 109 reviews" "
Rating 8 - Good. 49 out of 109 reviews" "
Rating 6 - Okay. 7 out of 109 reviews" "
Rating 4 - Poor. 3 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Fumie

Stayed 1 night in Jul 2023

10/10 Excellent

Yoshikazu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary breakfast service was excellent.
Stayed 4 nights in Jul 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Outstanding value in Atsugi. Excellent staff, they all go out of their way to meet any need. Rooms are large by Japanese standards, extremely clean and complete with a large flat screen TV and computer work desk. Located inside the Odakyu Station Hon Atsugi, the lobby is on the 5th floor of the station. The lobby elevator is tucked away in a corner of the South entrance. This can be a bit confusing since the bus from both Hanita and Narita airports stop, not at the front of the station, but a short distance away from the North entrance. Just go Thru the station and the hotel entrance is on the left just before the South exit. GPS is useless, sent me in circles around the station-best just to ask, everyone is extremely polite and helpful. Tip for US travelers. The hotel does not use 3 prong grounded outlets. Bring your two prong adapter along if you want to power laptops etc. Tip for us older folks: the hotel has soaking bathtubs which means there are very high sides and a large step up to get in and out. Also, for some strange reason, there is a large step up to get into the bathroom itself and the doorway is very narrow. Not a problem, just something to know about should that be an issue for you. Public transportation is literally at your door to anywhere, Train, bus, and taxi. Shopping, restaurants, bars and adult entertainment are all there as well. Highly recommend the hotel. Not a single thing to really complain about.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and conviniet plase from station. Very friendly.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel with a gr8 location
Nice hotel right above rail station...more for business but it worked out just fine. Station signage can be confusing- you don't have to go outside to enter hotel.
Stayed 6 nights in Aug 2018

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Greg, Idaho, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet, close to train station
Bed was very comfortable and room was clean and quiet. Located right at Hon Atsugi station so close and convenient to Trains and Atsugi. Staff always helpful. Complimentary breakfast was satisfactory with a selection of breads, rice cake, yogurt, hard boiled eggs, and vegetable salad.

10/10 Excellent

Linda, Kishaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
The original room we booked on line was smaller than we were thinking but the staff helped us upgrade to a bigger room. Very comfortable bed

10/10 Excellent

Mike, Christchurch, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non-smoking meant exactly that!
The staff were all very helpful and friendly, they made the stay quite pleasant. We were a little worried if it would really be non-smoking. As it happens the whole hotel was, all the rooms! There was a smoking room on one floor for people to use. So the hotel and the room did not have any odor. The room was quiet and comfortable and clean. We had plenty of space to actually open our luggage and relax.

8/10 Good

Tim, Indiana

Liked: Cleanliness, staff & service
Convenient location
Basic hotel at a great price. Located at the train station, so very good location for area travel. Hotel staff outstanding

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Station with WiFi
Convient location with WIFI in every room. SImple breakfast was good

8/10 Good

Toru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく駅の上なので交通の便は◎。唯一の不満点は朝食でしょうか?終了時間よりだいぶ前でしたがほとんど残っておらず。残念です。
Stayed 1 night in Apr 2024

8/10 Good

takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Kentaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
本厚木駅南口直結の立地で非常に便利です。 ごく簡単な内容ですが朝食に軽食も提供されます。 部屋は十分な広さで快適ですが、洗面・浴室の湯温調整は古いタイプなので、シングルレバー式に改善して欲しいと思います。
Stayed 1 night in Jan 2024

8/10 Good

HITOSHI

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Satomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mitsumasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通の起点としてベスト
Stayed 1 night in Oct 2023

8/10 Good

Naitou

Liked: Room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Masahiro

Stayed 1 night in Sep 2023

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフのサービスがとても良かった
Stayed 7 nights in May 2023

10/10 Excellent

NORIKO

Stayed 1 night in Jun 2023

10/10 Excellent

Sonoe

Liked: Cleanliness, staff & service
いつも静かで寛げる! 何気に電車の音が聞こえるのも 良い感じ。
Stayed 1 night in May 2023

10/10 Excellent

Etsuko

部屋は清潔に保たれていて, 駅に隣接したホテルなので何処に行きにも便利でした
Stayed 4 nights in May 2023

10/10 Excellent

JUNKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

KAWAMURA

Stayed 1 night in Mar 2023

8/10 Good

Shuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に直結しているのでとても便利です。部屋も広くて清潔です。
Stayed 1 night in Jan 2023

10/10 Excellent

Kenji

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

keiko

Disliked: Cleanliness
バスタブが垢が付いてざらざらしていた!
Stayed 1 night in Oct 2022

10/10 Excellent

chikao

Stayed 1 night in Jun 2022

8/10 Good

yuki

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Stayed 1 night in Mar 2022

8/10 Good

Tatsuya

Stayed 1 night in Mar 2022

8/10 Good

Kosei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
改札口から徒歩30秒くらいで着くので、駅からの移動がとても楽でした。
Stayed 1 night in Feb 2022

10/10 Excellent

tomonari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近ホテル
本厚木駅南口改札口より直結の便利なホテル
Stayed 1 night in Sep 2021

8/10 Good

IKETANI

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
私が体調が悪く無理をお願いしたところ応えて下さりました。感謝です。
Stayed 1 night in May 2021
Response from 小田急ステーションホテル本厚木 宮本 on May 23, 2021
この度はご利用誠にありがとうございました。ご滞在中体調がすぐれなかったご様子その後はいかがっでしょうか。私共ではご利用いただくお客様に気持ちよくお過ごしいただけるよう常に努めております。 次回のご利用を心よりお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全体的にとても快適なホテルです!
ダブルルームのプランで宿泊しました! プランの説明のところにシングルベッド1台の記載があったので不安でしたが、シングルではなくきちんとダブルベッドでよかったです。 朝ごはんは時間が合わず食べませんでしたが、朝のロビーがとてもいい香りがしました。 部屋に細かいアメニティはなく、ロビーで使う分だけ持っていくタイプで無駄がなくよかったです! 枕も4種類ほど選ぶことができました。 夜中に喉が渇き目が覚めてしまいましたが、各階に自販機はなく自販機がある階へ下がっていく必要があります。 エレベーターはホテル専用のものがあり、直通で向かうことができ、快適でした。
Stayed 1 night in Mar 2021
Response from フロント係 西田 on Apr 2, 2021
この度は小田急ステーションホテル本厚木をご利用頂きまして誠にありがとうございます。 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。従業員一同、またお客様にお会いできますことを心よりお待ち申し上げております。

4/10 Poor

Takashi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
駅改修工事
朝方まで駅の改修工事をやっていて、五月蠅くて眠れないかった。またベットも硬く、寝付けない。工事と相まって1時間も寝れなかった。
Stayed 1 night in Mar 2021
Response from 宇賀 on Apr 8, 2021
この度は折角、数あるホテルの中から当ホテルをお選び頂きましたのに、ご迷惑をお掛けしてしまい本当に申し訳ございません。 駅工事の騒音お部屋振りなどで少しでも軽減出来れば良かったのですが、私共の配慮が足らず申し訳ございません。今後、こういった駅工事などが実施していた際にはより細心の注意を払い、お客様をご案内致します。この度は本当に申し訳ございません。重ねてお詫び申し上げます。

8/10 Good

sigeru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
広くて快適なお部屋でした。お部屋にはアメニティや部屋着がないとのことで、フロントやエレベーターホールから持っていくように言われそのようにしましたが、私が宿泊した部屋には設置されていました。お茶類はなかったので、そちらの案内をいただきたかったです。
Stayed 1 night in Jul 2020

10/10 Excellent

satoe

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from 小田急ステーションホテル本厚木 on Jun 16, 2020
この度はご利用誠に有難うございます。お忙しところ高評価頂き感謝申し上げます。次回のご利用を心よりお祈り申し上げます