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SpringHill Suites by Marriott Sacramento Natomas – Avis

3 out of 5
SpringHill Suites by Marriott Sacramento Natomas
2555 Venture Oaks Way, Sacramento, CA

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 599 avis sur 1001." "
Note de 8 – Bien, d’après 245 avis sur 1001." "
Note de 6 – Acceptable, d’après 63 avis sur 1001." "
Note de 4 – Médiocre, d’après 39 avis sur 1001." "
Note de 2 – Terrible, d’après 55 avis sur 1001." "

9,0/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Mayra

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Esperanza

Points forts : Propreté
Séjour de 1 nuit en avril 2024
Springhill Suites Sacramento- Natomas Team a répondu le 17 avr. 2024
Thank you for staying with us. We appreciate all the feedback and welcome you back next time you are in town.

10/10 – Excellent

Stephanie

Séjour de 1 nuit en avril 2024
Springhill Suites Sacramento- Natomas Team a répondu le 6 mai 2024
Thank you for staying with us. We hope you enjoyed your stay and welcome you back next time you are in town.

10/10 – Excellent

Autumn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would definitely stay here again. Immaculate in terms of cleanliness and the facility still has that new construction feel. Staff was friendly, peaceful atmosphere in the outside neighboring areas.
Séjour de 2 nuits en mars 2024
Springhill Suites Sacramento- Natomas Team a répondu le 5 avr. 2024
Thank you so much for staying with us. We appreciate you taking the time out to share your feedback. We welcome you back next time you are in town.

10/10 – Excellent

Greg

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean, staff was friendly. Great continental breakfast!
Séjour de 1 nuit en mars 2024
Ty a répondu le 13 mars 2024
Thank you for your positive feedback. Glad to hear you enjoyed the breakfast and room accommodations. We hope you keep us in mind next time you visit the area.Happy travels!

10/10 – Excellent

persaiiaus

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I will be coming back soon.
Séjour de 1 nuit en février 2024
Springhill Suites Sacramento- Natomas Team a répondu le 24 févr. 2024
Thank you for staying with us. We are glad you enjoyed your stay. We look forward to your next visit.

10/10 – Excellent

juan

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Place was super quiet, in a safe are, (no homeless) We enjoyed our stay at this hotel. Highly recommended.
Séjour de 1 nuit en février 2024
Springhill Suites Sacramento- Natomas Team a répondu le 23 févr. 2024
Thank you for staying with us. We appreciate all the feedback and welcome you back next time you are in town.

10/10 – Excellent

Robyn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff. Lovely room. Awesome breakfast. Very clean.
Séjour de 9 nuits en février 2024
Springhill Suites Sacramento- Natomas Team a répondu le 19 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Springhill Suites Sacramento Natomas.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 – Terrible

Andrea

Séjour de 1 nuit en février 2024
Springhill Suites Sacramento- Natomas Team a répondu le 20 mars 2024
Thank you for staying with us. We apologize if your stay did not meet your expectations. We will try better next time. We appreciate your feedback. Have a great day!

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, quiet and comfortable beds.
Séjour de 2 nuits en février 2024
Springhill Suites Sacramento- Natomas Team a répondu le 7 févr. 2024
Thank you for staying with us. We hope you enjoyed your stay and welcome you back next time you are in town.

10/10 – Excellent

Cheri

Points forts : Service et personnel
Séjour de 1 nuit en février 2024
Springhill Suites Sacramento- Natomas Team a répondu le 7 févr. 2024
Thank you for staying with us. We hope you enjoyed your stay and welcome you back the next time you are in town. We appreciate all the feedback.

8/10 – Bien

Josaline

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Springhill Suites Sacramento- Natomas Team a répondu le 31 janv. 2024
Thank you for staying with us. We hope you enjoyed your stay and welcome you next time you are in town.

10/10 – Excellent

Jakarra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2024
Springhill Suites Sacramento- Natomas Team a répondu le 17 janv. 2024
Thank you for staying with us. We appreciate all the feedback. We hope you come visit us again, next time you are in town.

10/10 – Excellent

JOSE ENRIQUE

Séjour de 1 nuit en janvier 2024
Springhill Suites Sacramento- Natomas Team a répondu le 31 janv. 2024
Thank you for staying with us. We hope you enjoyed your stay and welcome you back next time you are in town.

10/10 – Excellent

juan carlos

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 6 janv. 2024
Thank you for staying at the Springhill Suites Sacramento Natomas. We hope you enjoyed your stay. We appreciate all the feedback.

10/10 – Excellent

Seth

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en décembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 31 déc. 2023
Thank you for staying at the Springhill Suites Sacramento Natomas. We hope you enjoyed your stay. We appreciate all the feedback.

10/10 – Excellent

Jaya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en décembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 31 déc. 2023
Thank you for staying at the Springhill Suites Sacramento Natomas. We hope you enjoyed your stay. We appreciate all the feedback.

10/10 – Excellent

Ana

Séjour de 1 nuit en décembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 27 déc. 2023
Thank you for staying at the Springhill Suites Sacramento Natomas. We hope you enjoyed your stay. We appreciate all the feedback.

10/10 – Excellent

GEORGE

Séjour de 3 nuits en décembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 17 déc. 2023
Thank you for staying at the Springhill Suites Natomas. We hope you enjoyed your stay and appreciate all the feedback. Please remember us next time you are back in town.

10/10 – Excellent

Matthew

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 14 déc. 2023
Thank you for staying at the Springhill Suites Sacramento Natomas. We hope you enjoyed your stay and welcome you back next time you are in town. We appreciate all the feedback.

10/10 – Excellent

Melissa

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable and clean.
Séjour de 1 nuit en décembre 2023
Finn H. a répondu le 13 déc. 2023
Thank you for staying with us. We hope you enjoyed your stay and welcome you back next time you are in town.

4/10 – Médiocre

Simone

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en décembre 2023
Finn H. a répondu le 8 déc. 2023
Thank you for taking the time to give us your feedback. I am sorry to hear that your experience was not up to par. In the future please let us know about such disturbances to ensure your room and privacy expectations are met.

10/10 – Excellent

DIANE, East Falmouth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hotel. Staff was exceptional, especially front desk person Dina.
Séjour de 2 nuits en décembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 6 déc. 2023
Thank you for staying with us. We hope you enjoyed your stay and welcome you back next time you are in town.

10/10 – Excellent

Gary

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pleasant environment
Séjour de 3 nuits en novembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 6 déc. 2023
Thank you for staying with us. We hope you enjoyed your stay and welcome you back next time you are in town.

10/10 – Excellent

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A great place to stay!!
Séjour de 2 nuits en novembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 6 déc. 2023
Thank you for staying with us. We hope you enjoyed your stay and welcome you back next time you are in town.

10/10 – Excellent

Julie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
it was clean, safe and big rooms
Séjour de 3 nuits en novembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 28 nov. 2023
Thank you for staying at the Springhill Suites Sacramento Natomas. We hope you enjoyed your stay and welcome you back next time you are in town.

6/10 – Acceptable

Tyler

Voyage en famille
Points faibles : Propreté, service et personnel
There is a lot of work that can be done here. For starters, our king size bed was definitely smaller than any other king sized bed I've slept in. And upon check in our shower was incredibly dirty including hair from the previous guest plastered on the wall. Thankfully, housekeeping wasn't too far so we got that cleaned immediately. Our shower temperature was awful. Having a comfortable shower was just unattainable. The water was either scorching hot or freezing cold with absolutely no in between. Even micro-adjustments sent it to one of the extremes. Additionally refresh service is meant to be done every other day. In a 4 day stay, we never received one, despite calling down to the front desk to ensure we were scheduled for one. So after a long day of exploring we returned to stinking full trash and no linens/towels because we had set them on the floor as instructed to be replaced. Breakfast was decent, I just wish there was more fruit laid out daily. Good sound insulation. There was a large high school band that stayed at this hotel that weekend, and despite being sandwiched between two rooms of teenagers there were almost no noise disturbances. Check in and check out are fairly seamless and the front desk attendants were kind.
Séjour de 3 nuits en novembre 2023
Finn H. a répondu le 22 nov. 2023
Thank you for staying with us. We appreciate all feedback and will work on improving. have addressed the issue to our engineer team to prevent it happening in the future. We hope you choose us on your next trip in town.

10/10 – Excellent

Gurjeet

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, état et installations de l’hébergement
I stayed there with family and i like it very much must recommend to all my friends and family the staff is so cool very convenient the parking is very good right by the rooms
Séjour de 2 nuits en novembre 2023
Marriott staff a répondu le 12 nov. 2023
Thanks come again soon!

8/10 – Bien

Harry

Points forts : Propreté
Séjour de 1 nuit en novembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 9 nov. 2023
Thank you for staying with us. We appreciate all the feedback. We welcome you back, next time you are in town.

10/10 – Excellent

Sukhraj

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was really good
Séjour de 10 nuits en octobre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 7 nov. 2023
Thank you for staying at the Springhill Suites Natomas. We hope you enjoyed your stay and we welcome you back next time your in town. We appreciate all the feedback.

10/10 – Excellent

Bridgett

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 6 nov. 2023
Thank you for staying with us. We appreciate all the feedback. We welcome you back the next time your in town.

10/10 – Excellent

Henry

Séjour de 2 nuits en octobre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 23 nov. 2023
Thank you for staying with us. We appreciate all the feedback and welcome you back next time you are in town. Happy Holidays!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 30 oct. 2023
Thank you for staying with us. We hope you enjoyed your stay and welcome you next time your are in town. We appreciate all the feedback.

8/10 – Bien

Aysa

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
The door was very hard to shut and open i always had to double check every time i left that its was actually locked. Because i went to get ice i came back to my room and the door didn't shut all the way. My friends were inside. But other than the the stay wasn't bad
Séjour de 2 nuits en septembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 27 oct. 2023
Thank you for staying with us. We appreciate all feedback and will work on improving. have addressed the issue to our engineer team to prevent it happening in the future. We hope you choose us on your next trip in town.

10/10 – Excellent

Lawrence

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice modern property with friendly staff.
Séjour de 3 nuits en octobre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 25 oct. 2023
Thank you so much for staying with us. We welcome you back next time you are in town. We appreciate all the feedback.

10/10 – Excellent

donald, redding

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 2 nuits en octobre 2023
Front desk staff a répondu le 21 oct. 2023
Thank you for taking the time to review your stay with us.We hope you choose us for your stay next time your in the area. -Safe Travels, Marriott team

10/10 – Excellent

Ryan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice
Séjour de 5 nuits en octobre 2023
Ty FD a répondu le 10 oct. 2023
We thank you for taking the time to review our property! Thank you for the kind words and hope you'll choose us next time your in the area!

6/10 – Acceptable

RONIE

Séjour de 5 nuits en octobre 2023
Ty FD a répondu le 10 oct. 2023
We thank you for taking the time to review our property and provide feedback on your stay here with us. Please let us know if there's anything more we can do to enhance your next visit to one of our properties. Have an excellent day and Happy travels!

8/10 – Bien

linda

Voyage de couple
Points faibles : Commodités
Comfortable bed. Quiet area. No hot water
Séjour de 1 nuit en septembre 2023
Finn H. a répondu le 3 oct. 2023
Thank you for your great review! We hope to have you stay with us again soon!

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice room, friendly staff, good location, great breakfast.
Séjour de 1 nuit en septembre 2023
Finn H. a répondu le 3 oct. 2023
Thank you for your great review! We hope to have you stay with us again soon!

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Family friendly
Amazing room design, clean, and spacious.
Séjour de 1 nuit en octobre 2023
Finn H. a répondu le 3 oct. 2023
Thank you for your great review! We hope to have you stay with us again soon!

10/10 – Excellent

angelica, van nuys

Séjour de 2 nuits en septembre 2023
Springhill Suites Sacramento- Natomas Team a répondu le 24 oct. 2023
Thank you for staying at the Springhill Suites Natomas. We appreciate all the feedback and welcome you back next time your in town.

10/10 – Excellent

Shelley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Finn H. a répondu le 3 oct. 2023
Thank you for your great review! We hope to have you stay with us again soon!

10/10 – Excellent

Armen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect
Séjour de 1 nuit en septembre 2023
Finn H. a répondu le 3 oct. 2023
Thank you for your great review! We hope to have you stay with us again soon!

10/10 – Excellent

Maridsa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Guest Services a répondu le 26 sept. 2023
Thank your for your review!

8/10 – Bien

Jay

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A limiter setting?
Excellent Hotel!!!!! Friendly, very nice environment, close to food, shops, right off the freeway, etc. It was my intentions to rate this Hotel exceptional on all levels. Maybe this is petty, however, but I love the room cold when I am sleeping. Cold enough that I need a blanket. I got up on 3 different occasions to change the temp on the thermostat. No matter how cold I set it, it wouldn’t get any cooler than 72. Even when I set the fan to HIGH. SPRINGHILL, is there a limiter on your thermostat? C’mon, you can tell us …
Séjour de 1 nuit en septembre 2023
Guest Services a répondu le 26 sept. 2023
Thank you so much for taking your time to leave us a review! We hope to have you stay at our location again in the near future! In regards to our thermostats, they use motion detection sensors to determine when to turn on and off, however there is no limiter on them.

10/10 – Excellent

Dave

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and quiet. Nice staff. Easy parking and good location
Séjour de 1 nuit en septembre 2023
Guest Services a répondu le 26 sept. 2023
Thank you for your great review! We hope to have you stay with us again soon!

6/10 – Acceptable

Javier

Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Disappointed
Bed was not comfortable, it lacked support. The water pressure is so high that turning on the bathroom sink makes too much noise. Walls are very thin too. The night I stayed here some other guest best to us was having a full on conversation at 3 am which interfered with being able to fall back asleep.
Séjour de 1 nuit en septembre 2023
Marriott Team a répondu le 22 sept. 2023
Thank you for taking the time to give us your feedback. I am sorry to hear that your experience was not up to par. In the future please let us know about such disturbances to ensure your room and privacy expectations are met.

6/10 – Acceptable

scott

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Booked on expedia says there was hot tub and pool. There isnt one kinda upsetting main reason i picked this place. Staff was nice a friendly. Quick for extra pillow and making sure they could do anything to help as i wasnt happy. Rooms were clean.
Séjour de 1 nuit en septembre 2023
Guest Services a répondu le 26 sept. 2023
Hi I am sorry about the confusion. We have reviewed our hotel page on Expedia, and have made sure it doesn't state we have a pool or hot tub. Thank you for taking your time to leave a review. We hope to see you again soon at our location!

8/10 – Bien

Dmitry

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stayed overnight. Everything was good. Hotel looks new and modern. The only issues in my suite was tripped GFCI electric outlet; took my 30 second to figure out that iron is OK and outlet has to be reset. Breakfast has acceptable quality and options. Will stay agian.
Séjour de 1 nuit en septembre 2023
Marriott team a répondu le 22 sept. 2023
Thank you for your feedback. We are happy to hear you enjoyed our breakfast options and will be sure to resolve electrical issues within the room. Safe Travels!