Desk, blackout drapes, iron/ironing board, cribs/infant beds
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Reviews of Rodeway Inn Capitol

2.5 out of 5
Rodeway Inn Capitol
817 W. Capitol Ave, West Sacramento, CA

Reviews

7.6

Good

Rating 10 - Excellent. 151 out of 540 reviews" "
Rating 8 - Good. 207 out of 540 reviews" "
Rating 6 - Okay. 106 out of 540 reviews" "
Rating 4 - Poor. 48 out of 540 reviews" "
Rating 2 - Terrible. 28 out of 540 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Francena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Rodeway Inn Capitol on Mar 19, 2020
Thanks for leaving us such a wonderful rating. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room. The door in the bathroom was very awkwardly placed, making it almost impossible to access the shower - switch around the hinges! Very clean and good value.
Stayed 1 night in Mar 2020
Response from Rodeway Inn Capitol on Mar 14, 2020
We appreciate you sharing your concerns with us! Your feedback is important to us. We look forward to seeing you again at the Rodeway Inn Capitol.

10/10 Excellent

Faafiti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020
Response from Rodeway Inn Capitol on Mar 7, 2020
Thank you for choosing the Rodeway Inn Capitol for your travel plans!

10/10 Excellent

Abdul, California

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The Indian lady working in the front desk was amazing, however there was a white lady working at night, she was rude and lazy but apart from that, the place is absolutely amazing and I will definitely be staying at this hotel when I'm next in Sacramento.
Stayed 1 night in Feb 2020
Response from Rodeway Inn Capitol on Mar 3, 2020
Thank you for taking the time to share your experience, Adbul! We truly appreciate you alerting us of your concerns and we look forward to seeing you return.

8/10 Good

Nader

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Rodeway Inn Capitol on Mar 3, 2020
Thank you Nader for your rating! We look ahead to another great stay with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room was generally fine, but the sink faucet valve was faulty and the breakfast offerings were minimal. A good breakfast restaurant, Carol’s, is a few minutes’ walk to the left.
Stayed 3 nights in Feb 2020
Response from Rodeway Inn Capitol on Feb 29, 2020
Your feedback is important to us and we have taken note of your concerns. We hope to have another opportunity to welcome you back in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night that’s reasonable and includes a continental breakfast with waffles. About a 25 min walk to Golden One and Downtown Sac. Would stay again.
Stayed 1 night in Feb 2020
Response from Rodeway Inn Capitol on Feb 29, 2020
Thank you for choosing the Rodeway Inn Capitol for your travel plans!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms appear to recently remodeled very nice and stylish. Close to old Sacramento we would recommend this hotel.
Stayed 1 night in Feb 2020
Response from Rodeway Inn Capitol on Feb 29, 2020
It is a pleasure to read your fantastic review of the Rodeway Inn Capitol. We are thrilled that you enjoyed our your spacious room as well as our convenient location. On behalf of everyone here, we invite you to stay with us again the next time you visit our area.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020
Response from rodeway on Feb 13, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sac stay
It was really enjoyable. Price was e good and room was very clean and updated.
Stayed 1 night in Feb 2020
Response from rodeway on Feb 13, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the handicap room and access to it and parking available close by.
Stayed 1 night in Feb 2020
Response from rodeway on Feb 13, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Great rate, nice room. Good as it gets
Stayed 1 night in Feb 2020
Response from rodeway on Feb 13, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
beds
no king beds on first floor. everything else was excellent....
Stayed 1 night in Jan 2020
Response from rodeway on Feb 13, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carmen

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from rodeway on Feb 13, 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Dale

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Dissatisfied
1. Smudge of dirt on sheet. Right side of bed. 2. Droplet of dried blood on sheet at foot of bed. 3. Two vials of soap. One was used, 1/4 empty.. 4. I was required to leave a $100.00 deposit at check-in, but was not made aware of this when I booked the room on Hotels.com. I have stayed there twice before and was not required to leave a deposit before, but I did receive the deposit back to my account.
Stayed 1 night in Dec 2019
Response from rodeway staff on Jan 21, 2020
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Adam, Sacramento, CA

Business traveller, Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NOT pet friendly, hotel in terrible condition, management was rude and dishonest. Expedia refunded my stay in full.
Stayed 3 nights in Dec 2019
Response from rodeway inn on Dec 28, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from rodeway staff on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

michelle

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019
Response from rodeway on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Helpful staff. Quiet, clean and comfortable. Will definitely come again.
Stayed 1 night in Nov 2019
Response from rodeway on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Eh
Apparently I requested a smoking room when I booked, my mistake. I asked the front desk if they had anything else available and the guy stated no and that’s what you asked for making me wonder if they actually had something else. Again my bad so we would deal with it. The room stunk horribly due to it being a smoking room, the sheets and pillows as well. We left the next morning stinking so bad and woke up feeling like I had smoked a pack of cigarettes. Horrible feeling for sure. The room was kind of sketchy, cigarette burns in the bathroom, rust through out the room and the comforter had a tear in it. Also the reservation stated free breakfast but they had nothing set up nor did they mentioned it. Not a place I would recommend.
Stayed 1 night in Nov 2019
Response from rodeway on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from rodeway on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Stayed 1 night in Nov 2019
Response from rodeway on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

mats

Business traveller
Room was a little smelly
Stayed 1 night in Nov 2019
Response from rodeway on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Terry R.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from rodeway on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

RLL, Bend, Oregon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty quiet and I loved the fact that our room had this extra little side room where I stayed with our little dogs and my two sons stayed out in the main room. Worked out perfectly!
Stayed 1 night in Oct 2019
Response from rodeway staff on Oct 26, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019
Response from rodeway staff on Oct 16, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN, QUIET, COMFORTABLE. FRIENDLY AND HELPFUL STAFF
Stayed 3 nights in Oct 2019
Response from rodeway staff on Oct 16, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from rodeway staff on Oct 16, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear and wonderful staff!!! Right off the freeway.
Stayed 4 nights in Sep 2019
Response from rodeway staff on Oct 16, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Old Sacramento
Went to Sacramento for a women's conference. Was so happy with the hotel and the area. I am an older woman and went alone and never felt any fear. Location is close to Old Sacramento and Golden 1 center. Room was clean and comfortable. It was kind of small but perfect for one or two people. Only bad thing is the "breakfast". Go to a restaurant because their breakfast is toast or cereal or a waffle.
Stayed 2 nights in Sep 2019
Response from rodeway staff on Sep 18, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Not much to look at from the outside, but never judge a book by its cover. Rooms look like they went through a recent renovation and they where very nice.
Stayed 1 night in Sep 2019
Response from rodeway staff on Sep 18, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

8/10 Good

Alexander

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019
Response from rodeway staff on Sep 18, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property a bit tired looking but clean. Shower good. Staff very helpful. Booked 3 rooms last minute late evening as not sure how far we were going to travel en route to Lake Tahoe. Reception very helpful in sorting out the type of rooms we needed. Complementary self service breakfast which included waffle machine, toast, cereal, juice & coffee. Free parking. Would use again for overnight stay if in area.
Stayed 1 night in Sep 2019
Response from rodeway staff on Sep 18, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to freeways and places to eat and drink.
Stayed 1 night in Sep 2019
Response from rodeway staff on Sep 18, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

10/10 Excellent

Zenaida

Stayed 1 night in Aug 2019

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Room comfort
Spending one night at Sacramento
We checked really late, around midnight. Clerk was all smiles, nice. Next day, I asked to stay longer than 11:00 AM because I had checked late, no problem. That was a considerate management decision for me. Room was clean. Room is small, bathroom smaller. No curtains but room has windows shades which do not cover sunlight at all. I woke up several times because of the day light illuminating the room. One really bad thing was bites we got from bed bugs.
Stayed 1 night in Aug 2019
Response from rodeway staff on Sep 18, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

8/10 Good

oliver

Business traveller
Stayed 1 night in Aug 2019
Response from Rodeway staff on Aug 27, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Rodeway staff on Aug 27, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's worth the stay and close to town
I slept like a brick and it was a great stay...I would definitely come back again..
Stayed 1 night in Aug 2019
Response from rodeway inn staff on Aug 15, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated. we love hearing when someone enjoys their stay!

2/10 Terrible

Verified traveller

Stayed 7 nights in Aug 2019
Response from rodeway staff on Aug 15, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

6/10 Okay

Kenneth H

very limited breakfast menu
Stayed 1 night in Aug 2019
Response from rodeway staff on Aug 15, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

2/10 Terrible

Klump, Nv

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Very dirty, bed had stains, glitter and dirt on beds.
Stayed 1 night in Aug 2019
Response from rodeway staff on Aug 15, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk employee was fantastic, he informed me that I had booked a smoking room (oops!!). He offered to let me choose out of 3 rooms that he showed me himself. Rooms are very quiet, a little small, but clean clean clean! Minutes away from Downtown, Shopping, Ikea! We will definitely be rebooking again on our next trip to Sacramento.
Stayed 1 night in Aug 2019
Response from Rodeway inn staff on Aug 6, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing positive to say about this property other than it is close to downtown SAC.
Stayed 4 nights in Jul 2019
Response from rodeway staff on Aug 6, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

10/10 Excellent

RAGAVENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, worth for money
Stayed 1 night in Jul 2019
Response from rodeway staff on Aug 6, 2019
Thank you for taking the time to review our property. Your feedback is greatly appreciated.

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location was good. It’s old construction that’s been rehabilitated. But the wall sound proofing between units was poor.
Stayed 1 night in Jul 2019
Response from rodeway inn staff on Jul 31, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from rodeway staff on Jul 23, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jul 2019
Response from rodeway staff on Jul 23, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For a lower priced hotel, this exceeded my expectations. Beds were clean and comfortable. Staff was friendly. Only a short walk to Old Sac!
Stayed 1 night in Jul 2019
Response from rodeway staff on Jul 23, 2019
Thanks for staying with us. We appreciate your feedback!