Reviews of Super 8 by Wyndham Ruidoso

2 out of 5
Super 8 by Wyndham Ruidoso
100 Cliff Dr, Ruidoso, NM

Reviews

5.8
Rating 10 - Excellent. 119 out of 856 reviews" "
Rating 8 - Good. 183 out of 856 reviews" "
Rating 6 - Okay. 202 out of 856 reviews" "
Rating 4 - Poor. 162 out of 856 reviews" "
Rating 2 - Terrible. 190 out of 856 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is in state of disrepair
Bed not comfortable, heater unit noisy, no hot water, broken power outlet in bathroom, tv has narration function for blind people that would not turn off. This hotel has apparently not been properly maintained for years.
Stayed 3 nights in Feb 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No thanks
Room was decent enough to not leave but lobby smelled like seafood and the bed was super uncomfortable.
Stayed 2 nights in Feb 2022

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In the pictures it looks nicer, & for the price we paid, I expected better. This place needs some renovations if they’re gonna skyrocket the prices.
Stayed 2 nights in Feb 2022

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One bed was broken. The leg was taped with duct tape and even then was still broken. Hotel has a smell. For breakfast only coffee is offered as a beverage.
Stayed 1 night in Feb 2022

4/10 Poor

Neftali

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells bad
Stayed 1 night in Feb 2022

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t have water so I cancelled my reservation and my money was on a hold so I had to sleep in my car!!
Stayed 2 nights in Feb 2022

4/10 Poor

Joseph

Travelled with family
Stayed 1 night in Feb 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would rather have stayed outside and slept in my pick up then to have stayed at this rat trap.
Stayed 3 nights in Jan 2022

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Palmira

Stayed 1 night in Jan 2022

4/10 Poor

Jose F

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
False advertisement.
The hotel is very dirty in general, the carpet in the hallways is all messed up and sticky, same in the room. The walls in the room were very dirty, stains everywhere. Some lights were not working, others with broken fixtures. The bathroom had mold and dirt all around, including hairs from people that stayed before. Looks like has been a while since the last time someone cleaned the room and hotel in general. Towels were stained. The picture for the “on the go breakfast” is totally false advertisement, they only had coffee, one cheap cereal and no milk. (Forgot to take a picture) In general, all the pictures show a hotel in a way different condition that the one that they really offer. Avoid it at all cost.
Stayed 1 night in Jan 2022

10/10 Excellent

Theo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Theo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super 8 meet my budget and clean and comfortable for one night sleep
Stayed 1 night in Jan 2022

2/10 Terrible

Mildred

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms have black mold, the covers have blood stains and random stains, they try to cover the mold smell with lots of bleach just in the bathroom but the smell is still there and all rooms are very dirty and the hotel in general is very unkept and dirty. The man who runs the counter during the day is very rude and still had the audacity to charge me a cancellation fee when we only stayed one night instead of the two due to how unsanitary the place was. We had arrived late the first night and couldn’t find another vacancy, so we had to spend the night but it is not a recommendable place to stay at all.
Stayed 2 nights in Jan 2022

4/10 Poor

Joelynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed stay
This was one of the worst stays I've had. The beds were about as hard as the floor, there were stains on the bedspread, the floor looked as if it hadn't been thoroughly vacuumed in a while, there was still used coffee in the pot from whoever stayed there before us. I was thankful that the heater/AC unit worked, and the the evening check-in worker was very kind. For a last minute stay on a busy weekend, I could understand missing small details in housekeeping, as I worked as in hotel housekeeping before, but I was very disappointed in this stay, even for a cheaper hotel.
Stayed 1 night in Dec 2021

2/10 Terrible

ROBERT

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

MISTY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy & Nasty!!! Might as well sleep in your car!
This motel is FILTHY!! Our bedding was dirty and clearly had not been changed, the room had not been cleaned before we arrived, our heater didn’t work in the room, the mini refrigerator was broken, and the door jam to the room was busted. The bathroom was a whole other problem from disgusting brown stains running down the walls, the floors had not been cleaned sink vanity area had not been cleaned nor had the toilet. The shower had a huge hole in the ceiling that had a shot a patch job that was bulging and falling down. This is the condition of the room I did not partake in the free continental breakfast. this motel needs to be burned down and start all over.
Bathroom Door
Bathroom Floor
Shower
Door to room
Stayed 4 nights in Dec 2021

2/10 Terrible

Cynthia J

Travelled with family
Disliked: Staff & service, property conditions & facilities
I had issues with the payment they charged me 3 times for two rooms try speaking to the manager and he was rude didnt resolve anything he said he disnt care if i got charged to deal with my bank or hotels.com and he even told me if I didnt like that issue to get my stuff and leave on my first day of my 6night stay he was the most rude manager if I had not paid him cash I would had left he was screaming and could hear him all the hotel my brother was outside and sister inlaw in the 3rd floor and were able to hear evwrything
Stayed 6 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t bother
Hotel is not maintained, room is dirty, beds where stained, furniture in the room was filthy, in the bathroom there was a bar of soap with hair on it. Room smelled as if someone had just smoked in it.
Stayed 4 nights in Dec 2021

2/10 Terrible

Bridget

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldnt go back to this hotel reception personal is horrible.
Stayed 1 night in Dec 2021

4/10 Poor

Olivia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

2/10 Terrible

john

Disliked: Cleanliness, amenities, property conditions & facilities
The smell and dirty getto.We were there for 15min and found another hotel. Very disappointed
Stayed 1 night in Dec 2021

10/10 Excellent

Andres

Stayed 1 night in Nov 2021

6/10 Okay

Raeanne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great rate, dirty hotel.
Even though this is an older hotel, the property should still be clean. There was lots of debris and yuck on the stairs. The room had yuck and debris on the carpet (even a bobby pin) that wasn't vacuumed up. Overall cleanliness, leaves a lot to be desired. Hotel staff was very friendly and helpful.
Stayed 1 night in Nov 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price and location can’t beat it.
Stayed 1 night in Nov 2021

4/10 Poor

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
IT WAS CONVINIENT
Stayed 1 night in Nov 2021

4/10 Poor

Lanny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dey put another days amount from my account. I only stayed one night
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Unplanned weekend stop turned out well
Stayed 1 night in Nov 2021

2/10 Terrible

Christopher

Disliked: Staff & service, room comfort
Checked out of room and forgot a television that was brought for video games . called an hour later to inform hotel and pick up ., was basically told they cameras don’t work and don’t know nothing and tv wasn’t In there .. went to property and was advised that I smoked in a smoking room and that was reason basically that wasn’t getting tv .. I called police and after an hour of police inside television was brought to us … not sure why a hotel would try to take a television because they are upset a customer smoked in a smoking room !! I come to ruidoso once a month but never ever use hotel again . Shouldn’t have to call police on hotel t o get your stuff ! Most unprofessional hotel I’ve ever dealt with!
Stayed 1 night in Nov 2021

6/10 Okay

Selina, Ruidoso

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I liked the background behind the headboard. Also I like that their is a Lil park behind Super 8.. has grills and table . Disappointed ,it needs attention,like maintained..
Stayed 1 night in Jul 2019

4/10 Poor

DIANE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t really enjoy my stay
Stayed 2 nights in Sep 2021

4/10 Poor

David W

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Photos online of the room do not reflect what you get
Stayed 1 night in Sep 2021

2/10 Terrible

Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Dustin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Adrian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst ever buyer beware
Ruidoso is such pretty place but this hotel was the worst I’ve stayed in. The price was horrible for way the room was. Walked in and the room smelled like urine. The carpet felt dirty and dingy. Walking down hall felt like you would fall through. Sheets had stains on them. My family wanted to leave and not stay. The shower was dirty and wouldn’t drain. Don’t stay here. I will never again stay at a super 8.
Stayed 2 nights in Sep 2021

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Juan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was extremely dirty and run down. Not recommend for families at all.
Stayed 1 night in Aug 2021

4/10 Poor

Stuart

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was unpleasant/uncomforable due to the room in need of major repairs. Walls cracked, mold in restrooms, unsafe electrical connections with multiple appiances connected to one surge pertector. No smoke alarm. Had a hard tme sleeping due to these features. Will never stay there AGAIN!!! POOR ENVIRONMENT.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was very dated. The rooms were small. The back entrance was dirty. The lobby/breakfast area was small and cramped. The staff was not rude, but not overly friendly either
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The surrounding views
Stayed 2 nights in Aug 2021

8/10 Good

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor cleanliness,bad maintenance,great front deck.
First cup, of coffee made in room , and only with the items or materials to make coffee in room
Flooring had human waste, badly soiled
Shower would fill with bathwater, while using. At least four inches.
Bathroom wall was soiled with some kind of brown stuff.
Stayed 2 nights in Aug 2021

4/10 Poor

Leah

Travelled with family
Disliked: Property conditions & facilities
Not worth it
I have a son that is in a wheelchair and I swore that I saw on the website that this place had an elevator. Well, I won't hold that against the place because I never did find it again. First off, the door that I went in from the outside, to go to my room, was propped open by a rock. I tried closing it and using my key card to get in, and I couldn't. Second, there was someone smoking pot in the middle of the night. Third, the toilet seat in my room was broken. Next, we woke up to someone yelling, about 6:30 am, "get your a** up, get your a** up". And last but certainly not least, as I was about to carry my son back up the five steps to go outside, there were 3 full beer bottles laying just inside the outside door, on the floor. Anyway, $71 a night, was way too much for this place...$17 maybe.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property need updating rug on back staircase old and dirty
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the hotel was very run down. Our shower did not drain properly, the water temperature fluctuated while taking a shower, it was very dirty and is in desperate need of an upgrade. We will not be returning.
Stayed 1 night in Aug 2021

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First night we get there I got to go at the desk was nice I gives us a room it's on the third floor there's only like four cars at the hotel he says the whole hotel is booked. I don't think so. And then I proceeded to go down and get breakfast and there was roaches in the kitchen. Then me and my wife and kids left for the day to go to Sierra Blanca Mountain drive around we got back later that afternoon I'm like to walk into the rooms carpet soaking wet from the toilet backing up. Call the owner and the office and he said that he would charge us an extra 25 to $50 for another room on the second floor and the milk
Stayed 2 nights in Jul 2021

8/10 Good

Charles Griffin,

Stayed 5 nights in Jul 2021