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Red Rock Thermal Motel

3.5 star property
Motel with free parking, near Polynesian Spa

Choose dates to view prices

Photo gallery for Red Rock Thermal Motel

Exterior
Microwave, coffee/tea maker
Children's play area - outdoor
Cottage | Balcony
Outdoor pool
In Koutu, Red Rock Thermal Motel offers a tranquil retreat with a garden and playground. Unwind in the spa tub or take a refreshing dip in the outdoor pool. Enjoy convenient amenities like free WiFi and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Highlights

Furnished patio
Heating
Kitchenette
Refrigerator
TV
Ceiling fan
Sofa bed
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Heating
Kitchen
Refrigerator
TV
Renovated in 2013
Ceiling fan
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Apartment

Family Apartment

Family Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Furnished patio
Heating
Kitchen
Refrigerator
TV
Ceiling fan
Sofa bed
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment (Deluxe)

Family Apartment (Deluxe)

Family Apartment (Deluxe)

Highlights

Furnished patio
Heating
Kitchen
Refrigerator
TV
Renovated in 2012
Ceiling fan
Sofa bed
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 1 Bedroom

Highlights

Heating
Kitchen
Refrigerator
LCD TV
Ceiling fan
Sofa bed
Separate bedroom
Private bathroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Studio

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Superior Studio

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Kitchen
Refrigerator
TV
Renovated in 2013
Ceiling fan
Private bathroom
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Kitchenette
Refrigerator
TV
Renovated in 2011
Ceiling fan
Private bathroom
Hair dryer
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cottage

Cottage

Cottage

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Ceiling fan
Sofa bed
2 bedrooms
  • 721 sq ft
  • 2 bedrooms
  • Sleeps 9
  • 3 Twin Beds OR 1 Queen Bed and 2 Twin Beds
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About the area

Koutu, a neighborhood in Rotorua, is home to Red Rock Thermal Motel. Tribal Lights Cultural Theatre and Tamaki Maori Village are cultural highlights, and some of the area's activities can be experienced at Skyline Rotorua and DriftKartz. Looking to enjoy an event or a game while in town? See what's happening at Ogo or Racing Rotorua. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Rotorua travel guideOpens in a new window
View more Motels in RotoruaOpens in a new window
Map
109 Lake Road, Rotorua, 3010

What's nearby

  • Eat Street - 16 min walk - 1.4 km
  • Rotorua Central Mall - 3 min drive - 2.2 km
  • Tamaki Maori Village - 3 min drive - 2.2 km
  • Skyline Rotorua - 3 min drive - 2.9 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬15 min walk
  • ‪BREW | Craft Beer Pub - ‬17 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Poco Tapas And Wine - ‬17 min walk
  • Fat Dog Cafe

About this property

Red Rock Thermal Motel

Motel near Polynesian Spa
Take advantage of a terrace, a garden, and a playground at Red Rock Thermal Motel. For some rest and relaxation, visit the hot tub. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, luggage storage, and smoke-free premises
  • Tour/ticket assistance and barbecue grills
Room features
All guestrooms at Red Rock Thermal Motel feature comforts such as free WiFi and safes.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Microwaves, cribs/infant beds, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 3 buildings
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Red Rock Thermal
Red Rock Thermal Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Rotorua
Red Rock Thermal Motel Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Motel Motel Rotorua

Frequently asked questions

Does Red Rock Thermal Motel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Red Rock Thermal Motel?

As of Aug 31, 2025, prices found for a 1-night stay for 2 adults at Red Rock Thermal Motel on Sept 9, 2025 start from CA $58.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Red Rock Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Red Rock Thermal Motel?

Self parking is free at this property.

What time is check-in at Red Rock Thermal Motel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Red Rock Thermal Motel?

Check-out is at 10 AM.

Where is Red Rock Thermal Motel located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre, and Lake Rotorua. Rotorua Hospital and Tama-te-Kapua Meeting House are also within 10 minutes.

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Red Rock Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 356 reviews
Rating 8 - Good. 126 out of 356 reviews
Rating 6 - Okay. 35 out of 356 reviews
Rating 4 - Poor. 4 out of 356 reviews
Rating 2 - Terrible. 2 out of 356 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dont like this place and would never recommend anyone to come here what a awesome hotel to ruin our holiday it's a 0/0 from me and my husband and my 3 daughters needs so much updating
Stayed 2 nights in Aug 2025

10/10 Excellent

Vitinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our family holiday at Red Rock motel. They were accommodating and went out of their way to provide sleeping arrangements for my family.
Stayed 2 nights in Apr 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great and easy access for me in the area it was in. Didn`t get chance to check out he hot tub this time but was OK last time.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was lovely and spacious. The little private patio area was lovely and sunny to sit out in. The bathroom was great and the shower had good water pressure with hot water.
Stayed 7 nights in Apr 2025

10/10 Excellent

Saleshni

Great
Stayed 1 night in May 2025

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating
Stayed 1 night in Jun 2025

8/10 Good

Sant

Liked: Cleanliness, amenities, property conditions & facilities
The motel was clean and the staff were nice. It was a good base to get everywhere we needed (thermal wonderland with lady knox geyser, te puia and town) and was nice and warm. The facilities were good for us, eg. Kitchen and separate room for our 10 month old baby to sleep in. However, the other room didn’t have a heater so it got very cold and we couldn’t actually let her sleep in it! Other than that and a metallic smelling hob, it was a good place to stay!
Stayed 2 nights in May 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
No milk given to us on arrival, very bad tv reception, air conditioning did not work froze our arse off that night, they tried to fix the aircon, but we ended up with a smelly portable plug-in heater. had to ask for unit to be cleaned on the first day as no one had turned up between 10am and 2pm as indicated on their book in the unit, floor was never vacuumed, thermal spa pool pump did not work water was like a Lukewarm bath and murky (milky color), old bathroom light that did not work had no cover over it, oven was very greasy inside and with a clear sign of old food on inside of glass door which you could clearly see when it was closed, netting curtains were covered in mold.no extraction over cooking elements steam went straight up under the cupboard for plates and cups, no control over the other guest causing excessive noise which police arrived around 1.30am so very little sleep on the last night in which I had a show to attend during the following day then a three- and half-hour drive home that night, so overall a terrible stay,
Stayed 3 nights in Aug 2025

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tori

Stayed 1 night in Jun 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service
Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site. Could do an upgrade in the rooms
Stayed 3 nights in Dec 2020

6/10 Okay

Craig, Auckland

Liked: Cleanliness, staff & service
Property was ok Cottage is becoming vwry dated and needing maintenance done on it
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Better Options for the Price

Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.
Stayed 1 night in Jul 2019

10/10 Excellent

schira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre + hot pool ... le top !

Petit hotel tranquille, chambre bien chauffée et propre absolument conforme aux descriptions. Le grand spa avec bulles & eau chaude naturelle utilisable 24h/24 en privé est vraiment un plus . Je reviendrai sans hésiter !
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mary, Glendora-CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Check in was easy. We used the laundry facilities while there and that was nice. Spacious room-the shower was super nice.
Stayed 1 night in Oct 2018

10/10 Excellent

Maria, TX USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel is small but the room was a very good size with kitchenette and private bathroom. Plenty of hot water in the shower. The room was very clean and the young lady in the office is SUPER friendly and helpful. We would definitely stay again nice place, good price. Only suggestion is if you stay during the colder months inquire on how to turn on the heater in the room. It took us a little while to figure out how to turn on the panel heater.
Stayed 1 night in Nov 2018

6/10 Okay

Stephen, Sydney

Liked: Cleanliness, staff & service, room comfort
This motel is comfortable though requires a little bit of attention. For example the curtains are a bit worn at the base and the settee, due for replacement according to the owner, was looking very shabby. The bathroom was large and modern. The managers were very pleasant and helpful. It's a short drive to a supermarket and also to the city centre in the opposite direction.
Stayed 3 nights in Oct 2018

8/10 Good

Jo, Perth W.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room with good parking. Would stay again
Stayed 1 night in Aug 2018