Title: Hamurana Lodge - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3066826&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hamurana Lodge ## Photo gallery for Hamurana Lodge ![Terrace/patio - Hamurana Lodge (Rotorua)](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/46b14c1a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Hamurana Lodge (Rotorua)](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/eb63f531.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Hamurana Lodge (Rotorua)](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/e60247fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hamurana Lodge (Rotorua)](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/c076cfcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hamurana Lodge (Rotorua)](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/af4be106.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Agrodome and Lake Rotorua, Hamurana Lodge provides free continental breakfast, a terrace, and a garden. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Parking included - Free WiFi - Gym - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Estate Room ![Estate Room](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/a8114cdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estate Room 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Heating Minibar (some free items) HDTV Pillowtop bed Portable fan Premium bedding - Resort view - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed ![Premium bedding, pillowtop beds, free minibar items, in-room safe](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/13187b4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Individually furnished Individually decorated Heating Minibar (some free items) HDTV Pillowtop bed Portable fan Premium bedding - 344 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Suite, 1 King Bed ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/516c325e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed ### Highlights Balcony Individually furnished Individually decorated Heating Minibar (some free items) HDTV Pillowtop bed Portable fan - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Suite ![Family Suite](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/7fb99675.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Individually furnished Individually decorated Heating Refrigerator Minibar (some free items) HDTV Portable fan 2 bedrooms - 592 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Lodge Suite ![Premium bedding, pillowtop beds, free minibar items, in-room safe](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/930e0c92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lodge Suite - Sleeps 3 ### View all photos for Lodge King ![Premium bedding, pillowtop beds, free minibar items, in-room safe](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/5b5e4d43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lodge King - Sleeps 2 ### View all photos for Lodge Queen Superior ![Premium bedding, pillowtop beds, free minibar items, in-room safe](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/w657h440x0y0-ba4ed9b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lodge Queen Superior - Sleeps 3 ### View all photos for Lodge King Superior ![Premium bedding, pillowtop beds, free minibar items, in-room safe](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/5c9ef27f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lodge King Superior - Sleeps 2 ### View all photos for Hana House; 4 Bedroom , 2 Bathrooms ![Premium bedding, pillowtop beds, free minibar items, in-room safe](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066826/300d4fb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hana House; 4 Bedroom , 2 Bathrooms - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Hamurana-Lodge.h3066826.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Hamurana-Lodge.h3066826.Hotel-Information) ## About the area Located in Ngongotaha, a neighborhood in Rotorua, Hamurana Lodge is in the suburbs. The area's natural beauty can be seen at Lake Rotorua and Redwoods Whakarewarewa Forest, while Skyline Rotorua and Hobbiton Movie Set are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Ogo. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. [Visit our Rotorua travel guide](https://www.expedia.ca/Rotorua.dx6048125) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.04208%2C176.21994&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XUzi7XbbjTQEc6ytqjcI-ZqHSPI=) Hamurana Road, Rd2, 415, Rotorua, Bay of Plenty Region, NZ ### What's nearby - ![Lake Rotorua](https://images.trvl-media.com/place/6108094/c3c69607-dd07-4b7d-b17b-0484ce85037c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Rotorua 6 min walk \- 0.6 km - ![Rotorua featuring a river or creek, rainforest and indigenous culture](https://images.trvl-media.com/place/553248621526967428/72378831-de70-4036-a30e-fee1e8118bbb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mitai Maori Village 8 min drive \- 10.4 km - ![Skyline Rotorua](https://images.trvl-media.com/place/6170998/4baeead8-1912-47ba-8a95-9389a93a4532.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Skyline Rotorua 8 min drive \- 10.7 km - ![Polynesian Spa featuring a pool](https://images.trvl-media.com/place/6108090/7dcc835d-d3bf-4b0d-a95e-6b3666a422cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Polynesian Spa 15 min drive \- 16.8 km - ![Redwoods Whakarewarewa Forest which includes forests, night scenes and a suspension bridge or treetop walkway](https://images.trvl-media.com/place/6126700/5bad7f0c-8a42-483a-a9e9-18582cefd11f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Redwoods Whakarewarewa Forest 18 min drive \- 20.0 km ### Getting around - Rotorua (ROT-Rotorua Regional) 18 min drive ### Restaurants - Wildbean Cafe 11 min drive - McDonald's 11 min drive - Royal Indian Restaurant Tandoori Cuisine 12 min drive - KFC 12 min drive - Taco Bell 11 min drive ## About this property ### Hamurana Lodge Hotel near Lake Rotorua Located close to Agrodome and Ogo, Hamurana Lodge provides free continental breakfast, a terrace, and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also find perks like: - A seasonal outdoor pool - Free self parking - Express check-out, multilingual staff, and a TV in the lobby - An elevator, concierge services, and a reception hall Room features All guestrooms are individually furnished, and boast comforts such as premium bedding, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items). Extra conveniences in all rooms include: - Heating and portable fans - Bathrooms with hair dryers and shampoo - 24-inch HDTVs with satellite channels - Electric kettles and daily housekeeping ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/874de647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - Pool - Hot tub - Parking included - Free WiFi 8.2 Very good 1,126 reviews CA $117 CA $135 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=329597&PinnedHotelID=329597&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/96000000/95460000/95450700/95450655/3e0c597f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newina Rotorua Fairy Springs - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 304 reviews CA $152 CA $176 total includes taxes & fees Mar 16 - 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Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=4296933&PinnedHotelID=4296933&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=3066826&PinnedHotelID=3066826&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3066826,329597,95450655,3871423,4312197) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - Coffee and tea in common areas ### Things to do - Billiards/pool table - Gym - Library - Outdoor pool - TV in common areas ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Meeting room ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - Elevator ### More - 2 buildings - 3 floors - Built in 1980 - Fireplace in lobby - Reception hall - Tudor architecture ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 24-inch LCD TV with satellite channels ### Food and drink - Electric kettle - Espresso maker - Free bottled water - Free minibar (limited items) ### More - Free local calls - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Portable fan - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 7:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: NZD 25 Express check-out available ### Special check-in instructions The property charges 2.75 percent for credit card payments The front desk is open daily from 8 AM - 7:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 8 and younger are not allowed at this property from January to December; the rest of the year they are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out fee: NZD 25 (subject to availability) - Credit card charges are subject to a surcharge of 2.75 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed ### We should mention The seasonal pool will be open from September to May Children 8 years old and younger are not permitted from January to December Only registered guests are allowed in the guestrooms ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Hamurana Lodge Hamurana Lodge Rotorua Hamurana Rotorua Hamurana Hamurana Lodge Hotel Hamurana Lodge Rotorua Hamurana Lodge Hotel Rotorua ## Frequently asked questions ### Does Hamurana Lodge have a pool? ### Is Hamurana Lodge pet-friendly? ### How much is parking? ### What time is check-in at Hamurana Lodge? ### What time is check-out at Hamurana Lodge? ### Where is Hamurana Lodge located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hamurana Lodge Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 151 8 - Good 26 6 - Okay 6 4 - Poor 10 2 - Terrible 0 ## Reviews ### 8/10 Good #### Lisa Jan 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for money and excellent service from host Iris. Lodge is a little dated but itโ€™s huge with plenty of activities from a pool, snooker/pool table, gym, gaming devices, tennis courts and extensive grounds. Location is handy to main highways, some of the key attractions and only 20 mins into central Rotorua. Would definitely stay here again. ##### Lisa Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Lorayne Dec 22, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We found the location and ambiance perfect and our hosts so responsive, helpful and charming. A truly lovely stay. ##### Lorayne Stayed 2 nights in Dec 2021 ### 8/10 Good #### Bruce Dec 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful tranquil setting. Room spacious and clean. Staff very kind and helpful. Missed having an aircon but there was a fan. Would come back ๐Ÿ˜Š ##### Bruce Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Diana Oct 3, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the location. Beautiful building...loved the animals.... ##### Diana Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Nona Aug 5, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had excellent service & the couple who manage the Lodge are lovely & looked after us beautifully. Our room was spacious & private, & the location quiet & peaceful. ##### Nona Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Jul 16, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the peacefulness and the warm welcome. Beautiful old house and lovely rooms ##### Verified traveller Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jun 8, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean and spacious room and a nice continental breakfast. ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller May 31, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely mansion in beautiful grounds, nicely decorated inside. Low key good service ##### Verified traveller Stayed 2 nights in May 2021 ### 10/10 Excellent #### Verified traveller Apr 29, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This Lodge is 13km outside of Rotorua in a peaceful quiet location with beautiful views of the lake and surrounding ranges. It has a comfortable homely feel to it in a luxury setting. Our host Rebecca was very welcoming and showed us our room and brought us tea. She also send me a text so we could contact her, very polite! This place is worth a stay! ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Verified traveller Mar 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ๊ฐ•์ถ”ํ•ฉ๋‹ˆ๋‹ค ์‹œ์„ค๋„ ๊นจ๋—ํ•˜๊ณ  ์ง์›๋“ค๋„ ๋„ˆ๋ฌด ์นœ์ ˆํ–ˆ์Šต๋‹ˆ๋‹ค. ๋‹ค์‹œ ์ด์šฉํ•˜๊ณ  ์‹ถ์€ ์ˆ™์†Œ์ž…๋‹ˆ๋‹ค. ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller Jan 1, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was a old style farmhouse - such a grand place to stay. The staff are incredibly helpful and friendly. ##### Verified traveller Stayed 1 night in Dec 2020 ### 8/10 Good #### Ian, wellington Nov 30, 2020 Liked: Staff & service, amenities Disliked: Property conditions & facilities lovely large once luxurious property, has been let go however, and in urgent need of lots of work. great facilities but the pool was dirty and unattractive. Staff very friendly and helpfull. ##### Ian Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Verified traveller Aug 13, 2020 Beautiful little get away spot , nice and tucked away from all the noise of the outside world , ##### Verified traveller Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Erica, Tauranga Aug 2, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean tidy. Great friendly staff. Great to have breakfast included. ##### Erica Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Ann, Auckland Jul 3, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the fact that as soon as you walked through the door you felt as if you had walked into a different era. Rebecca our host was exceptional. Thank you for our special breakfast, just a shame we could not finish it all as it was very filling. We would normally stop off for lunch on our way home but did not need to as we were still full from the lovely breakfast. Will definitely stay here again ##### Ann Stayed 2 nights in Jun 2020 ### 10/10 Excellent #### Jane, Auckland Jun 22, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the age and heritage of the property and the size of the rooms. Lodges are always more appealing than a faceless hotel or motel room. And Rebecca is a wonderful host. ##### Jane Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Verified traveller Jun 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was amazing and our room was way better than we expected it to be ##### Verified traveller Stayed 1 night in May 2020 ### 10/10 Excellent #### Verified traveller Mar 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very helpful and courteous. Room and bed was very comfortable and hotel overall was good value ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Carol Mar 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved it Lovely hotel and grounds. With breakfast we had fruit right from the property. The staff is very attentive. I would stay here again. ##### Carol Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Feb 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We planned a quiet weekend away and we booked into this fabulous lodge. Set off from the road, we were surrounded by beautiful grounds and farm land. The staff were so friendly and helpful. There were several table and chair settings dotted around the grounds which made for a wonderful place to sit outside. We didnโ€™t use the pool, but itโ€™s setting was private and looked really relaxing. There was a small bamboo forest as you left which was really neat to see. Only drawback was the air conditioning which was controlled with fans and open windows. But that worked and we were comfortable. Really enjoyed out stay, and would go again. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a beautiful entrance! Small lodge with big rooms. No AC but there are fans in the rooms. Lovely place to stay, just a short drive to many attractions and the city center. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Verified traveller Feb 9, 2020 Disliked: Staff & service We canceled our booking 6 days prior to arrival and did not realise we had gone over the 7 day period when no cancellation fee applied. (6 days before) an honest mistake on our part. Expedia were happy to approve reversal of cancellation fee ($1032) but the charge had been put through to our credit card by Hamurana Lodge who refused to refund. They were happy to rent us another rom at another cost as they had already let the original room. They werenโ€™t loosing out!! We were most unhappy and would not recommend. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 7, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly, clean and a nice property. Quiet, well away from the road. 15 mins from Rotorua by car ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### Regulartraveler, Phila, pa Jan 25, 2020 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The property is very old and not updated. The room had a very musty odor. There is also no AC, but there was two small fans in the room. In order to sleep, we had to open all the windows, and then the room filled up with bugs. It was really hard to sleep with bugs buzzing everywhere and dive bombing for a meal. We couldnโ€™t wait to get out of there in the AM. ##### Regulartraveler Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Dec 10, 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Not a boutique hotel The lodge was very basic without a lot of amenities or fuss which would have been fine if I was expecting it. It was more a bed and breakfast but without the charm than a boutique hotel. A boutique hotel offers luxury and quality details- an experience and this wasnโ€™t that. There was only one staff person who was very nice but I basically never saw him and mostly felt alone in the giant lodge save for being able to hear my neighbor snoring through the wall. The room was spartan and the bed was extremely old and uncomfortable. The lodge itself is not close to anything so it would have been nice to have more comfort and amenities to want to stay and enjoy it. I just feel like the way it self describes is inaccurate and set up expectations that were vastly disappointed. ##### Verified traveller Stayed 2 nights in Dec 2019 ### Expedia's Latest Trends ### Hotels > - [Hotels near Circuit Gilles Villeneuve](https://www.expedia.ca/Circuit-Gilles-Villeneuve-Hotels.0-l6072583-0.Travel-Guide-Filter-Hotels) > - [Hotels in Carvoeiro](https://www.expedia.ca/Carvoeiro-Hotels.d6023514.Travel-Guide-Hotels) > - [Accolade Motel](https://www.expedia.ca/Rotorua-Hotels-Accolade-Motel.h109392493.Hotel-Information) > - [Gateway International Motel](https://www.expedia.ca/Rotorua-Hotels-Gateway-International-Motel.h9327841.Hotel-Information) > - [Teemo's Retreat](https://www.expedia.ca/Rotorua-Hotels-Beautiful-Family-Home-Teemos-Retreat.h96971196.Hotel-Information) > - [MONday Apart NIHOMBASHI NINGYOCHO](https://www.expedia.ca/Tokyo-Hotels-MONday-Apart-Nihonbashi-Suitengumae.h46383724.Hotel-Information) > - [The Shed Retreat | Rural Getaway | Cedar Hot Tub](https://www.expedia.ca/Rotorua-Hotels-The-Shed-Retreat-Summ.h106182630.Hotel-Information) > - [Hugo & Carter's Backpackers & Motel](https://www.expedia.ca/Tauranga-Hotels-Hugo-Carters-Backpackers-Motel.h41182192.Hotel-Information) > - [Penthouse Apartment 502 in The Atrium](https://www.expedia.ca/Tauranga-Hotels-Penthouse-Apartment-502-In-The-Atrium.h17832410.Hotel-Information) > - [Arawa Park Hotel](https://www.expedia.ca/Rotorua-Hotels-Rydges-Rotorua.h69569.Hotel-Information) > - [Alpin Motel & Conference Centre](https://www.expedia.ca/Rotorua-Hotels-Alpin-Motel-Conference-Centre.h7105518.Hotel-Information) > - [Hotels in Page](https://www.expedia.ca/Page-Hotels.d2776.Travel-Guide-Hotels) > - [Hotels with Kitchenettes in Kingston](https://www.expedia.ca/Kingston-Hotels-Hotels-With-Kitchenettes.0-0-d6057821-tHotelswithKitchenettes.Travel-Guide-Filter-Hotels) > - [Colonial Court Motor Inn](https://www.expedia.ca/Tauranga-Hotels-Colonial-Court-Motor-Inn.h15545470.Hotel-Information) > - [Century Casino & Hotel - Central City](https://www.expedia.ca/Georgetown-Hotels-Century-Casino-Hotel-Central-City.h9846655.Hotel-Information) > - [Aura Accommodation](https://www.expedia.ca/Rotorua-Hotels-Aura-Accommodation.h9628936.Hotel-Information) > - [Mount Backpackers](https://www.expedia.ca/Tauranga-Hotels-Mount-Backpackers.h9625607.Hotel-Information) ### Flights > - [Flights from Winnipeg (YWG) to Narita (NRT)](https://www.expedia.ca/lp/flights/ywg/nrt/winnipeg-to-tokyo) > - [Flights from Edmonton International Airport (YEG) to Tianjin (TSN)](https://www.expedia.ca/lp/flights/yeg/tsn/edmonton-to-tianjin) ### Cars > - [Enterprise at 1997 Merivale Road Nepean Ontario CAN](https://www.expedia.ca/Enterprise-at-1997-Merivale-Road-Nepean-Ontario-CAN.v36756.Car-Rental-Guide-Location) > - [Car rentals in Saint Thomas](https://www.expedia.ca/Car-Rentals-In-Saint-Thomas.d181908.Car-Rental-Guide) ### Cruise > - [MSC Cruises MSC Seaview](https://www.expedia.ca/MSC-Cruises-MSC-Seaview.cMS-sSV.Cruise-Ship-Info) ### Packages ### Vacation Rentals ### General > - [Visit Luxembourg](https://www.expedia.ca/Luxembourg.dx103)