Rotan Vacation Rentals

"Clean comfortable room, well maintained."

"In my mind, the most important thing about a hotel is how clean it is. Unfortunately, this one was not - filthy carpet, the room smelled like mildew, and at least a third of the surface of the bathtub was peeling up. The room also felt quite dim, and the furniture was quite old and damaged. On the plus side, the bed linens and towels were nice. Breakfast was also good."

"Very enjoyable"

"I stayed for 4 days and I never had housekeeping come in once for trash, towels, or anything of that matter. I needed a refill of toilet paper because I already had a low roll and was never given one. I also did not have an entire shower curtain."

"This was the worst stay of my life! We checked in after a very long day of driving and were given a room on the 2nd floor. Asked about ice and was told that the ice machine was broken. After dragging all of our luggage up stairs, past a group sitting outside their rooms drinking beer, we discovered the room was dirty. Sheets on one bed had visible lipstick and dirt on them and bugs when the covers were pulled back. The other bed was full of dirt crumbs. I called down and reported the condition and the girl who checked me in asked if I wanted to come and get clean sheets. I told her I would rather have a clean room. Went back to the desk where I was given a different room on the first floor. The desk agent barely spoke to me and certainly didn't seem to care that we had been placed in a dirty room. We moved everything down only to realize this room was not much better. Sheet looked slept in and the furniture was stained. Bathtub had a dirt ring around it, paint peeling off the ceiling and the counters were grimy. I had no faith that moving again would help. We slept in our clothes after covering the bed with towels and using our jackets for cover. I didn't even want to walk on the carpet without at least socks on. Showered in the morning wearing our flip flops. Went down to grab a quick bite to eat to find that all of the food was wiped out by the time we arrived at 6:40 am. I couldn't wait to leave this place in my rear view. Do NOT stay here!"

"Clean room and great staff"

"Al llegar al hotel el cuarto no estaba limpio se informo y la empleada hizo la gestión muy rápido y nos cambió de cuarto y luego todo transcurrió bien"

"Gr"

"Nice and clean ! Great spot for what I was there for. AC cold as h&ll. Perfect night."