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Prestige Mountain Resort Rossland – Avis

4 out of 5
Prestige Mountain Resort Rossland
1919 Columbia Avenue, Rossland, BC

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 183 avis sur 331." "
Note de 8 – Bien, d’après 109 avis sur 331." "
Note de 6 – Acceptable, d’après 28 avis sur 331." "
Note de 4 – Médiocre, d’après 9 avis sur 331." "
Note de 2 – Terrible, d’après 2 avis sur 331." "

9,2/10

Propreté

9,2/10

Service et personnel

8,4/10

Commodités

8,8/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Sylvie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
L'accueil a été chaleureuse. La chambre propre et confortable.
Séjour de 1 nuit en août 2023
Dan - GSM a répondu le 21 août 2023
Thank you for your kind review. It was a pleasure meeting you and your husband. I hope you enjoy the rest of your motorcycle trip.

10/10 – Excellent

Michel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Rossland is a very nice little city
Séjour de 1 nuit en août 2021
Jesse a répondu le 12 août 2021
Dear Michel, Thank you for sharing your review. Rossland is an awesome little town, we are lucky to live here! Look forward to welcoming you back. Best regards, Jesse Steele General Manager

10/10 – Excellent

Yves

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Meilleur choix à Rossland
Un très bon choix au cœur de Rossland 5-6 Minutes de Red Mountain . Gabriellàs restaurant excellant .
Séjour de 2 nuits en mars 2021
Jesse a répondu le 9 avr. 2021
Dear Yves, Thank you for the perfect review. We have a great location in the heart of Rossland and so close to Red Mountain. We look forward to hosting you for your next trip. Best regards, Jesse Steele General Manager

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Propreté, près de tous les services et restaurant sur place.
Séjour de 4 nuits en mars 2021
Jesse a répondu le 9 avr. 2021
Dear Guest, Thank you for great review. We take pride in knowing our hotel is clean and comfortable. We look forward to your next stay. Best regards, Jesse Steele General Manager

10/10 – Excellent

Md

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great service
Séjour de 1 nuit en mai 2024
Dan - GSM a répondu le 21 mai 2024
Thank you for staying with us and for taking the time to leave a review. We are so happy to see you enjoyed your stay. We hope to see you back in Rossland soon.

6/10 – Acceptable

Jennifer

Voyage de couple
Points forts : Propreté, service et personnel
The rooms were not sound-proofed, so able to hear everything from adjoining room - not loud guests, justs bad soundproofing.
Séjour de 2 nuits en mai 2024
Jesse a répondu le 13 mai 2024
Dear Jennifer,Thank you for taking the time to share your review with us. We are sorry to hear about your stay not going as planned with noise being heard from close by guests. We will be looking into this to take any actions possible to improve the guest experience. We hope to have the opportunity to welcome you back again and improve on your experience.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Chelsey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Gabriella's was unbelievable! Wow! Staff in hotel and restaurant are great.
Séjour de 1 nuit en mai 2024
Dan - GSM a répondu le 6 mai 2024
Thank you for staying with us during your time in Rossland and for taking the time to leave a review. We are delighted to see you enjoyed your stay. We hope to welcome you back to Rossland in the future.

10/10 – Excellent

Steve

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Clean room and hot tub. Friendly staff.
Séjour de 2 nuits en mai 2024
Dan - GSM a répondu le 6 mai 2024
Thank you for staying with us during your time in Rossland. We are delighted to see you enjoyed your stay. We hope to see you again in the future.

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super friendly folks. Clean and nice room. Walk to everywhere in town. Bus to red mtn.
Séjour de 2 nuits en mars 2024
Jesse a répondu le 8 avr. 2024
Dear Christopher,Thank you for sharing your kind review with us. We will be sure to share this with our entire team. We look forward to welcoming you back again!Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Cole

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Dan - GSM a répondu le 30 mars 2024
Thank you Cole for your kind review. We are delighted you enjoyed your stay. We hope to see you next time you're visiting Rossland.

8/10 – Bien

Sandro

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Jesse a répondu le 25 mars 2024
Dear Sandro,Thank you for the nice review. We are thrilled you enjoyed your stay and look forward to welcoming you back again.Best regards,Jesse SteeleGeneral Manager

6/10 – Acceptable

Jose Roberto

Voyage en famille
Points faibles : Confort de la chambre
Can’t adjust the hearing in the room, was 18 degrees the whole time of our stay, had to open windows
Séjour de 1 nuit en février 2024
Jesse a répondu le 26 févr. 2024
Dear Jose,Thank you for sharing your review with us. We appreciate your feedback and will look at our central heating/cooling system and their set points. We hope to welcome you back and improve on your experience.Best regards,Jesse SteeleGeneral Manager

8/10 – Bien

Audrey

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was nice and clean. Hot tub is great.
Séjour de 1 nuit en février 2024
Jesse a répondu le 26 févr. 2024
Dear Audrey,Thank you for sharing your review with us. We are happy to see you enjoyed your stay and our hot tub. We look forward to welcoming you back.Best regards,Jesse SteeleGeneral Manager

6/10 – Acceptable

beth

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was overall great about this room, except that for the price I would expect real glasses and mugs in the room, instead of plastic cups. If you are going to charge luxury hotel room prices then you need to up the game. This room costs $300 and it is no different than a room I would pay $100 for. I did partake in the hot tub and sauna, but the hot tub had an excessive amount of chemicals in it, it was super foamy like I was in a bubble bath and that was a bit disconcerting. and the shower for the hot tub was disgusting- looked like it hasn't been cleaned in months. Sauna was awesome and definitely a perk. Room was clean, bed was comfy and staff was friendly. We had a delicious fancy dinner at the Italian restaurant downstairs and the reason we stay here is the location. So nice to be able to walk around town easily. All in all a nice stay, just wanted to comment on those few things cause the price is really high for these rooms so my expectations are also super high.
Séjour de 1 nuit en février 2024
Dan - GSM a répondu le 22 févr. 2024
Hello Beth, thank you for staying with us and for taking the time to leave a review, your feedback is insightful and much appreciated.Regarding glassware in rooms this a scheduled change to service and is on order, we should be updating this aspect of service in the spring time.Your comments on the hot tub area are duly noted and we will ensure the shower area is thoroughly cleaned and up to expected standards.Thank you again for staying with us and we hope to welcome you back to Rossland in the future.

8/10 – Bien

Andrew

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Family Ski Trip
Booked for a family ski trip, location was super convenient. Free ski bus stopped right in front, restaurant and grocery stores were close by. Room was a bit small but having the kitchenette was nice for the family. Pet friendly which was a plus.
Séjour de 2 nuits en février 2024
Dan - GSM a répondu le 22 févr. 2024
Thank you for staying with us and for your kind review. We are happy to see you enjoyed your stay and hope to welcome you and your family back to Rossland in the future.

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Dan - GSM a répondu le 19 févr. 2024
Thank you for staying with us during your trip to Rossland and for taking the time to leave a review. We are happy to see you enjoyed your stay and hope to see you back in Rossland in the future.

6/10 – Acceptable

Peter

Séjour de 4 nuits en février 2024
Jesse a répondu le 25 mars 2024
Dear Peter,Thank you for sharing your review with us. We appreciate the feedback and hope to welcome you back and improve on your experience.Best regards,Jesse SteeleGeneral Manager

8/10 – Bien

Jeanine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bedroom and bathroom are quite small. We have paid less at other hotels on our trip and had much bigger bedroom and bathroom and also had breakfast included. The counter in the bathroom was quite tiny.
Séjour de 3 nuits en janvier 2024
Dan - GSM a répondu le 7 févr. 2024
Thank you for staying with us during your time in Rossland and for taking the time to leave a review. We're glad to see you enjoyed your stay and hope you found our rooms to be comfortable. We hope to welcome you back in the future.

8/10 – Bien

Amy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Restaurant overwhelmed for breakfast but staff was fruendly
Séjour de 1 nuit en janvier 2024
Jesse a répondu le 29 janv. 2024
Dear Amy,Thank you for sharing your review with us. We are happy to hear you enjoyed your stay. We did have a busy weekend. We look forward to welcoming you back again.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en janvier 2024
Jesse a répondu le 22 janv. 2024
Dear John,Thank you for sharing your excellent review. We are thrilled and look forward to your next stay.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Dan - GSM a répondu le 2 janv. 2024
Thank you so much for staying with us and taking the time to leave a review. We are delighted to see you enjoyed your stay. We hope to welcome you back to Rossland in the future.

10/10 – Excellent

Johanna

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice people, nice accommodations, beautiful town
Séjour de 1 nuit en novembre 2023
Jesse a répondu le 23 nov. 2023
Dear Johanna,Thank you for sharing your excellent rating with us. We look forward to welcoming you back.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Philip

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Jesse a répondu le 23 oct. 2023
Dear Philip,Thank you for sharing your excellent review. We are looking forward to your next trip to Rossland.Best regards,Jesse SteeleGeneral Manager

8/10 – Bien

Connie

Points forts : Propreté, service et personnel
Séjour de 1 nuit en octobre 2023
Jesse a répondu le 30 oct. 2023
Dear Connie,Thank you for sharing your review with us. We look forward to welcoming you back.Best regard,Jesse Steele

10/10 – Excellent

Chad

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Dan - GSM a répondu le 11 oct. 2023
Thank you for staying with us, we are delighted to see you enjoyed your stay. We hope to welcome you back to Rossland in the future.

10/10 – Excellent

Camac

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rossland is a beautiful place!
Séjour de 1 nuit en octobre 2023
Jesse a répondu le 11 oct. 2023
Dear Camac,Thank you for sharing your nice review. Rossland sure is a special place. Looking forward to your next stay.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

JANICE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Summer get away!
We had a great stay in Rossland! Comfy rooms, great service, Small town location with lots of cute shops around, places for food, and the locate brewery.
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 3 oct. 2023
Dear Janice,Thank you for sharing your excellent review with us. We are so happy to hear you Summer get a away was enjoyable in our mountain town. We look forward to your next visit.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Robert, Campbell River

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great spot in downtown Rossland to explore the community.
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 2 oct. 2023
Dear Robert,Thank you for sharing you excellent review. We are happy to hear you found our location perfect and look forward to your next trip to Rossland.Best regards,Jesse SteeleGeneral Manager

6/10 – Acceptable

Brian

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
1 bed in our room needed the mattress replaced, caved in on one side
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 28 sept. 2023
Dear Brian,Thank you for taking the time to share your review with us. We appreciate the feedback on our beds as we have a mattress replacement program we are working on.We hope to have an opportunity to welcome you back and improve on your experience.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

FLOYD

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Central location in town
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 27 sept. 2023
Dear Floyd,Thank you for sharing your excellent review. We are happy you found our location convenient and look forward to welcoming you back.Best regards,Jesse SteeleGeneral Manager

8/10 – Bien

Sean

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff make all the difference!
Staff was very friendly. Room was clean. Hotel itself was average for price. We would return because of staff, the rest of the stay was unremarkable.
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 26 sept. 2023
Dear Sean,Thank you for taking the time to share your review with us. We are happy to hear you found our staff to be the difference maker. We do hope to have the opportunity to welcome you back and improve on your experience.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Cal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful countryside and quaint city surrounding the motel. Pleasant and accommodating staff. Gabriella's was amazing fine dining experience.
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 25 sept. 2023
Dear Cal,Thank you for sharing your kind review with us. We are so happy you enjoyed your stay and will be sharing with all our staff.Best regards,Jesse SteeleGeneral Manager

8/10 – Bien

Tara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay!
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 19 sept. 2023
Dear Tara,Thank you for taking the time to share your review. We are happy to see you enjoyed your stay and look forward to the next time.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great service and restaurant choices good.
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 19 sept. 2023
Dear James,Thank you for sharing your review with us. We are happy to hear you found the service and restaurant good. We are looking forward to welcoming you back again.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Kenneth

Voyage de couple
Loved Rossland a the Prestige right in the centre of town.
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 18 sept. 2023
Dear Kenneth,Thank you for sharing your excellent review. Our location in the heart of Rossland can not be beat! We look forward to your next stay.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Marc

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Parking lot is tight but I was able to park on site. Probably wouldn’t be able to if was busy. Restaurant were great! Amenities are adequate. Bed was comfy. All good!
Séjour de 1 nuit en septembre 2023
Jesse a répondu le 18 sept. 2023
Dear Marc, Thank you for sharing your review with us. We happy to hear everything was good and look forward to you welcoming you back.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Gary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en août 2023
Jesse a répondu le 31 août 2023
Dear Gary,Thank you for sharing your excellent review. We are happy to hear you enjoyed your stay and look forward to you next stay.Best regards,Jesse SteeleGeneral Manager

8/10 – Bien

David, Vancouver

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel, great location, would stay there again.
Séjour de 3 nuits en août 2023
Jesse a répondu le 9 août 2023
Dear David,Thank you for sharing your kind review. We happy to hear you enjoyed your stay and our convenient location. We look forward to welcoming you back.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

KEIFER

Séjour de 1 nuit en août 2023
Jesse a répondu le 9 août 2023
Dear Keifer,Thank you for sharing your excellent review with us. We are looking forward to welcoming you back and meeting expectations again.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing Staff
Solid spot with walking access to EVERYTHING in town. Better yet, the staff were incredibly helpful in returning my wallet that I dropped in the parking lot at checkout. Followed up multiple times to ensure it made it home.
Séjour de 2 nuits en juillet 2023
Dan - GSM a répondu le 8 août 2023
Thank you for staying with us during your time in Rossland and for taking to the time to leave such a kind review. We are delighted to see you enjoyed your stay and happy to hear you were reunited with your wallet. We hope to welcome you back to Rossland in the future.

8/10 – Bien

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location. A bit pricey.
Séjour de 1 nuit en août 2023
Jesse a répondu le 3 août 2023
Dear John,Thank you for sharing your kind review. We look forward to welcoming you back and improve on your experience.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Robert

Séjour de 1 nuit en juillet 2023
Jesse a répondu le 28 août 2023
Dear Robert,Thank you for sharing your excellent review with us. We are happy you enjoyed your stay and look forward to welcoming you back.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Tannos

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
Jesse a répondu le 31 juill. 2023
Dear Tannos,Thank you for sharing your excellent review with us. We are thrilled you enjoyed your stay and look forward to welcoming you back.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Bruce

Séjour de 1 nuit en juillet 2023
Dan - GSM a répondu le 27 juill. 2023
Thank you for staying with us and taking the time to leave a review. We are delighted to see that you enjoyed your stay and hope to welcome you back to Rossland in the future.

8/10 – Bien

Denise

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
Jesse a répondu le 25 juill. 2023
Dear Denise,Thank you for sharing your review with us. We are happy to see you enjoyed your stay and look forward to welcoming you back.Best regards,Jesse SteeleGeneral Manager

10/10 – Excellent

Jamie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
Dan - GSM a répondu le 24 juill. 2023
Thank you for staying with us during your time in Rossland and for taking the time to leave a review. We are pleased to see you enjoyed your stay. We hope to see you back in Rossland in the future.

10/10 – Excellent

Kristin

Voyage de couple
Points forts : Propreté, service et personnel
Clean comfortable room, great customer service at the front desk, and a fantastic onsite restaurant. Safe parking. Would definitely stay again.
Séjour de 2 nuits en juillet 2023
Dan - GSM a répondu le 24 juill. 2023
Thank you for staying with us during your time in Rossland. Thank you, also, for taking the time to leave such a nice review. We will be sure to share your feedback with our team. We look forward to welcoming you back to Rossland.

10/10 – Excellent

Alana

Séjour de 1 nuit en juillet 2023
Jesse a répondu le 4 août 2023
Dear Alana,Thank you for sharing your excellent review. We look forward to welcome you back on your next trip to Rossland.Best regards,Jesse SteeleGeneral Manager

8/10 – Bien

Emily

Voyage en groupe
Points forts : Propreté, service et personnel
Great place to stay overall!
Séjour de 1 nuit en juillet 2023
Dan - GSM a répondu le 10 juill. 2023
Thank you for staying with us during your time in Rossland and for taking the time to leave a review. We are glad to see you enjoyed your stay and hope to welcome you back in the future.

10/10 – Excellent

Janelle

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place to stay
Séjour de 1 nuit en juin 2023
Jesse a répondu le 26 juin 2023
Dear Janelle,Thank you for sharing your nice review with us. We are happy to hear you enjoyed your stay and look forward to welcoming you back.Best regards,Jesse SteeleGeneral Manager