The room wasn't the one I was expecting and not even close to what I was expecting: it has no windows and in the bathroom you could see cracks in the walls.
During the night you could hear people shouting and making very loud noises from downstairs, because there was a dedicated space for having a drink and smoking.
We stayed for only 2 nights, and on our second day, when we went beck to our room at night, we found out that the room hadn't been cleaned: the bed was not made, the towels not changed ecc..
The receptionist that night was very kind and he gave us towels but the room couldn't be cleaned and he offered us the possibility to have our breakfast at the bar since we had to leave early and we couldn't wait for the buffet at 7am. (We could notice that it definitely wasn't the first time this situation happened, he wasn't surprised by the fact that the room hadn't been cleaned).
BUT, the next morning, the other receptionist was very rude and, after explaining what happened, he only gave us the choice of taking the croissants for take away and he was very upset because we should have waited for the buffet.
He didn't apologize for the inconvenience we had the previous night and not even a discount on the price we had paid already.
The only positive thing was the breakfast: the food was good and we had enough choice.
I would never go back there.
Very disappointing.