Interior

Reviews of Saint Martin

1 out of 5
Saint Martin
Via S. Martino della Battaglia, 11, Rome, RM

Reviews

5.4
Rating 10 - Excellent. 8 out of 92 reviews" "
Rating 8 - Good. 17 out of 92 reviews" "
Rating 6 - Okay. 26 out of 92 reviews" "
Rating 4 - Poor. 20 out of 92 reviews" "
Rating 2 - Terrible. 21 out of 92 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No wifi in the rooms, beds were very uncomfortable. Noisy at night, not very clean.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Convenient clean place for the night
Not the best but worth for the price paid

6/10 Okay

BT, LA

Disliked: Cleanliness, property conditions & facilities, room comfort
Reasonable hotel for the price.
Unfortunately no internet access at the 3rd floor room. Friendly staff with walking distance to the termini station.

4/10 Poor

Kennia, U.S.A.

Disliked: Staff & service, property conditions & facilities, room comfort
The wifi didn't work. One of the clerks was rude. And the airport transfer was simply them calling a taxi that cost too much.

6/10 Okay

Phillip, Redhill

Disliked: Property conditions & facilities
Ok
Just a standard budget hotel. No coffee or tea making facilities. Bathroom in need of repair. Paper thin walls

4/10 Poor

My wife and me in Rome

Disliked: Room comfort
Two and half stelle
It was mostly what we expected. A bit noisy rooms, traffic and stairway sounds was sometimes quite bad. But we slept well and spend most of the time out of the hotel room. Don't think this hotel if you want to spend time in the hotel room. The room and the bath room were clean but worn out needing some renovation. The reservation and payments were OK. As expected, poor Italian breakfasts, as standard there. Location was good, near by Termini (600 m) and just 150 meters to the nearest metro station. Good restaurants with reasonable pricing near by the Hotel. Rome is Rome, it was a nice holiday with my wife.

2/10 Terrible

Travel A

Disliked: Cleanliness, staff & service, room comfort
Awful hotel!
We only had to stay here one night, thankfully. I had to book this hotel online at the last minute, and there's a reason they still had rooms available. The walls are paper-thin. The staff told us we were getting their "best" room, but we soon learned this was sarcasm. The electrical sockets were falling out of the walls. The bedside light flickered on and off. There were no towels for a shower (not that I'd step foot in that dirty thing). There was a loud group of teenagers who ran screaming through the halls for hours. Any time anyone walked by our door or opened their door, ours would rattle as if someone were trying to get in. The bed squeaked and was very uncomfortable. The pillows were awful, clearly very old. There was a sign on the door with the minimum and maximum amounts to be charged for this room; the max was 75 euros, and I had been charged more than 100. When I asked, the staff (whom I had spoken to in English the night before) insisted they did not understand what I was saying. If you need a hotel near the train station (though this is at least a 15-minute walk), choose somewhere else.

4/10 Poor

Wei Ding

Disliked: Cleanliness, staff & service, room comfort
poor manegement
first night when we arrived the hotel, there was not hot water for the shower. we were given another room to only take shower. it's better on following day because we were changed to another room. the room condition is very basic.

4/10 Poor

thrifty mom

Disliked: Cleanliness, staff & service, room comfort
dissappointing stay
Air conditioner wasn't working and it was too hot to sleep comfortably. The shower leaked on floor and bathroom was dirty. One of the beds had broken springs so you sunk into bed and hard to sleep. It was close to subway and train station which was good. I would not stay at this hotel again.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great Price -- Great Location
First time to Rome with my daughter. We were looking for a bargain in a city where it's hard to find bargains and the Tre Stelle delivered. The front desk clerks were very friendly and helpful and the free breakfast was great and served with a smile. The location (near Termini) was perfect since we used the metro to go everywhere. Having a grocery store and bank (with ATM) directly across the street was a bonus. Rooms were very clean -- no complaints. We would go back to Tre Stelle.

2/10 Terrible

Underimpressed

Disliked: Cleanliness, staff & service, room comfort
Wouldn't stay here again
This hotel wasn't so terrible that I had to change mid trip, but I wouldn't stay here again. There was mold in the bathroom, the paint was peeling off the walls, and it smelled musty. It's true that it's close to the metro and buses, but I would rather have had to travel a little farther and be in a more comfortable place.

6/10 Okay

Anonymous

Liked: Staff & service
three stars?
its close to Roma Termini! since we were using a railpass for day trips to pisa, florence, naples& pompei. It was the cheapest Hotel we could find in rome, the breakfast was juice, coffe and a croissant, like most italian hotels and the rooms were not pretty but they were clean, and the beds were big. The staff was also really funny and nice with us so id say tre stelle!

4/10 Poor

Anonymous

Liked: Cleanliness
Tre Strelle is like a hostel
Pro: Cost, close to subway, great restaurants, safe area, clean sheets, good free european breakfast, comfortable bed, never got anything stolen from room. CONS: run down interior and exterior, tv broken, smells like mildew and cigarettes, poor sound insulation, no in room safe, shower unuseable due to boiling hot water only came out of it (never fixed but can be mitigated by running the shower till the hot water runs out) So basically the mixed reviews are all correct. If you want a cheap hotel and can stay at a youth hostel level hotel, this hotel is fine. If you are expecting a 2 or 3 star hotel, you will be disappointed.

8/10 Good

Anonymous

Liked: Staff & service
Convenient position: walking distance
Convenient position: walking distance from Termini train station. Cheap price Drawback: internet connection not available

4/10 Poor

Anonymous

Liked: Staff & service
Disliked: Cleanliness, room comfort
hotel,tree stella,Rome,italy
very small shower space,not clean

6/10 Okay

Anonymous

Room very basic.Furnishings looks
Room very basic.Furnishings looks jaded and dreary.If not for the location near the Termini stn,I would give it a miss.Overall it is definitely not value for money.

6/10 Okay

Anonymous

Disliked: Cleanliness
Very inconvenient with havy lugages
Very inconvenient with havy lugages to use partly stairs

6/10 Okay

Anonymous

Disliked: Staff & service
Our room was a very tired, almost
Our room was a very tired, almost shabby, front room facing the street. The walls were dirty, damp was rising in two places, paint was peeling in places, and in places a haphazard, amateurish, attempt had been made to paint over some parts of the walls with a mismatching acqua-green paint. The interior furnishings consisted of a green-painted wooden chair, and a misaligned wall mirror. The shower worked, but the fittings were defective, and the shower head had been badly patched with adhesive tape, and should have been replaced. The room has no security safe whatsoever. The building has virtually no security, because the office is off to one side of the entrance, and those in the office have no way of distinguishing guests or visitors from the people who go to other parts of the building not controlled by the hotel. Despite its name, this is not a 3-star hotel; I would describe it as inferior, and would not recommend the hotel to anyone.

8/10 Good

Michele

Liked: Cleanliness
The Tre Stelle is not 5-star luxury,
The Tre Stelle is not 5-star luxury, it is quite basic, but the location is excellent. Very close to the Termini station, also just 1 block from a metro station. Supermarket, bank etc. across the street. The breakfast is quite small, just a coffee and a croissant, but there are several snack bars very close by. For the price, it was a bargain!

2/10 Terrible

Arthurm

Disliked: Cleanliness, staff & service, room comfort
Disgusting
It was misrepresented in the photos, the staff was rude, and the "FREE" breakfast was a prepackaged plain danish. Do yourself a favor and stay elsewhere.

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Awful Rome Experience
Much worse than expected; Photos were completely different from what was on offer!

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort
Better than we expected
This hotel was nice. The staff were friendly and helpful. After reading several reviews, we were concerned about what we'd find, but we were pleasantly surprised. The elevator is tiny, but we got two people, two suitcases and two carry-ons in at once. The location is excellent. The room was clean. You could spend more and have more luxury, but this was completely fine and left us more money to have fun in Rome.

2/10 Terrible

Frequent Traveler in New York!

Disliked: Cleanliness, staff & service, room comfort
The most horrid hotel I ever encountered
STAY AWAY!!!!When I arrived in Rome and checked in at the hotel, it looked NOTHING like the photos on the website. The hotel is in a development with another hotel and it was CLEAR that the photos online were of the much nicer hotel NOT where I was staying. We were put in a room, that had holes in the walls, blood on the coverlets, missing light bulbs, a broken shower door, and a bathroom that was covered in black mold and there wasn't even a phone in the room.[...] when we asked the front desk she said there was no phone for public use, another room mysteriously opened up which was only slightly better than the first. Upon waking the next morning I tried to take a shower and there was NO hot water, not even warm water. After asking the front desk they stated that they were trying to fix the problem and it would be fixed that afternoon. We did not have hot water for the NEXT THREE DAYS!!!! and then one morning we awoke to NO water at all and they didn't fix the problem until the evening!!!We then headed to breakfast, which although I paid for breakfast in our package price, the hotel REFUSED to give us the breakfast we paid for and stated they NEVER include breakfast in their prices. Not only did they not include breakfast, they were charging 5 Euro per person to eat at the hotel.You would be better off sleeping in the streets…I wish I could have given the hotel NEGATIVE STARS.I have stayed at many local hotels in Europe and while our standards may be diffrent from theirs this hotel was just plain unsanitary and the hotel staff were generally rude and incredibly unhelpful.STAY AWAY!!!

6/10 Okay

wishful roman

Liked: Cleanliness, staff & service, room comfort
Rome
The Hotel is clean and staffs are friendly and helpful.

2/10 Terrible

A.K.

Disliked: Cleanliness, staff & service, room comfort
Not comfortable
Me and my wife are really disappointed about Tre Stelle Hotel. Not really comfortable even for a night. The breakfast is only coffee and croissant (not a continental breakfast) !!! That's totally wrong !!

4/10 Poor

Anonymous

Disliked: Cleanliness, room comfort
Good location, OK pricing.
The receptionist was nice, although he was not able to locate our reservations, he gave us our room anyway. There was nothing bad about this hotel, it's just a basic room for a decent price near the Roma Termini station. There is also parking outside as well.

8/10 Good

Melissa

Liked: Staff & service
Hotel is in a great location,
Hotel is in a great location, 2 minute walk to train station that takes you anywhere you need to go. Staff are quite friendly but the rooms, particularly the bathrooms are tiny, also very old, in need of some updating. Breakfast was absolutely pathetic, criossant and coffee. If you want a place just to sleep that is in a convenient location it is fine but if you enjoys the luxuries in life, forget it.

8/10 Good

Anonymous

The hotel location is great, just
The hotel location is great, just one minute walk to Castro Pretorio metro station. The rooms are large but very very old, the walls were very dirty, the furniture old and did not look good at all. They cleaned our room daily but he towels were not changed for the entire week. No bar and fridge into our roon. There are some elecctricity interruprions in 3 nights of our stay and the air conditioned did not work properly all the time. The breakfast is a croissant and coffe but it is enough for morning.

2/10 Terrible

Bang for your buck!

Disliked: Cleanliness, room comfort
Not a good experience
This was a very very bad hotel. The location was super since it is very close to the Termini station. The rooms are very very small. The shower door was broken. The TV was not working and was one of those 12" ones. The description said internet but there was no internet. The hotel staff is not very helpful telling you where to go what to do!

6/10 Okay

Anonymous

average everything however not
average everything however not too expensive by Rome standards and only for 1 night

8/10 Good

Anonymous

Liked: Cleanliness, room comfort
Disliked: Staff & service
tre stelle hotel
First, they were not informed that I had canceled one night.. through Orbitz, a week earlier.. I WOULD APRECIATE IF YOU CHECK AND DELETE CHARGES !!! SECOND.. they did not relay any telephone messages to me, they did not inform me when a guest arrived to see me and it took one day to realise the telephone was broken. The room, and location were excellent for a budget traveler.

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Never again...
I would not recommend this hotel to anyone. Upon entering the room the smell of smoke was over powering and the solution of the hotel staff was to spray air freshner that smelled even worse. Our reservation was for a non-smoking room and we were told the hotel was completely full and they would not transfer us. The door on the shower was broken so you couldn't even close it, there was no A/C and the breakfast was less than desirable. Overall very dumpy and not a place I will go back to.

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Beware! This hotel is a poor hotel.
This hotel is not at all what it as represented to be on the Orbitz website. My wife and I stayed at many three star hotels on our recent trip to Italy. Tre Stelle was the worst by far even though it was one of the more expensive ones. By comparison it probably rates a one star hotel. It was so bad we checked out after one night and found another hotel. After check in we took the elevator up to our floor. The elevator stops at landings on the stairwell either a flight of stairs above or below where your room is, difficult to manage if you have several bags. The hallways are dark; lights only stay on for about a minute so be quick to get your key in the lock or it is very dark. We went to the room and it looked to be in disrepair. The toilet seat had a big crack in it the walls had foot prints and scuff marks on them, etc. the first thing my wife did was pull the bedspread off to check for bed bugs. There were no bed bugs but there were big holes in the blankets. We went back down to the front desk and told them our room was unacceptable. They showed us a couple of other rooms and they had the same problems, holes in the blankets, and footprints on the walls, one had a cracked shower enclosure. These rooms were also unacceptable, but it was late and we needed a place to stay for the night so we moved to one of the other rooms we were shown (the one without the cracked shower enclosure) because it had a double bed, which we wanted, instead of two singles we were given at check in. We told the manager we would be checking out in the morning and not staying for the second night we booked. He offered to show us more rooms in the morning. The room we stayed in was noisy. The wall right next to the bed was the bathroom for the room next door. You could hear everything, it was very loud when the toilet was flushed or when someone was in the shower. The continental breakfast in the morning was just a sweet roll and coffee. Every other place we stayed in had a large spread for breakfast. This breakfast was very disappointing. After breakfast we told the hotel we would be checking out and not staying the last night. We found another three star hotel and had a wonderful stay, just like the other three star hotels we stayed on during our trip. I would stay away from Tre Stelle hotel; it is not a three star hotel by any stretch of the imagination. You can do much better.

2/10 Terrible

Anonymous

Liked: Cleanliness
Disliked: Room comfort
don't stay here
My closet is bigger that this room was. Absolutely not a 3 star Area around hotel a little sketchy, too No internet No elevator to all the floors No air conditioning. Bathroom shower didn't drain. Walls were cracked I stayed in a hostel in Berlin that was MUCH better. Stay near the Vatican for a safer atmosphere for a single traveler.

2/10 Terrible

Torben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig behandling
Vi kom forgæves. Hotellet havde ikke debestilte værelser til os og var bestemt ikke hjælpsomme. De syntes detvar vores problem.
Stayed 4 nights in May 2018

4/10 Poor

Eleine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The only good thing about this hotel is its proximity to Termini station. No functioning AC was a nightmare and we couldn't switch rooms until the next day. Most of the staff was very arrogant. Breakfast consisted of quite ok coffee, a dry roll with butter and jam and a pastry. Way to sweet. Wifi only worked in the lobby, not in the room.

2/10 Terrible

Olga, Москва

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Одна ночь в Риме
Искали отель на одну ночь , так как внезапно решили остаться в Риме. Посмотрев фото на сайте , решили что данный отель вполне подойдёт и по местонахождению и по цене. Приехали в час ночи после длительной прогулки по центру Рима , заселил нас быстро . Но когда мы увидели это (номером назвать сложно) , мы пришли в полнейший шок . Номер в реальности абсолютно не соответствовал тому , что был на фото . Понятное дело, что за такие деньги мы не ждали люкс, но и чёрные от обуви стены и окно на внутренний двор с канализацией , явно перебор . Кровати из больничного совдепа, металическая решётка на ножках и сверху матрас и все в этом духе. Заявленный на сайте вай фай , естественно не ловил в номере . Более менее положительно можно сказать о завтраке :круассан с джемом и чай/кофе. В целом , наша оценка : плохо . Не советуем данный отель для проживания.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Posizione ottima, struttura un po' datata
Nello stesso edificio si trovano altri hotel. I servizi sono essenziali; vi è una buona attenzione al cliente.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
billigt for sen booking
Passede fint med sen booking . Men ikke det fineste sted hvis man skal være i ROM i mange dage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное место
Все очень понравилось, от ж/д вокзала 5-10 минут пешком, рядом метро, автобусная остановка, отличное соотношение цена качество, номера чистые, просторные, администратор работает круглосуточно.

6/10 Okay

Verified traveller

Buona posizione
Hotel senza troppe pretese, ma tutto sommato abbastanza confortevole e in buona posizione, vicino alla metro e alla Stazione Termini.

4/10 Poor

sebastiao g, Rio de Janeiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não Gostei.
Não Gostei.....faltavam sempre um ou outro produtos de toaletes.

6/10 Okay

Mery

Disliked: Property conditions & facilities, room comfort
Sehr zentral, nur zum Übernachten ok
Für den Preis ist das Hotel in Ordnung. Super zentral und nettes Personal. Zum Frühstück gab es Cappuccino, Kaffee oder Espresso. Und Croissants, Brötchen mit Marmelade und Butter. Das Bett war sehr sehr alt und unbequem. Wifi hat im Zimmer gut funktioniert. Insgesamt sauber.

8/10 Good

silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Staff & service
駅に近くて便利
駅に近くて便利 近くのスーパーとピザ屋は安くて良い店 スタッフに色々親切にしてもらい 助かりました 次回も泊まりたいと思いました

6/10 Okay

Roberto, Genova

Liked: Cleanliness, staff & service
Vacanza romana
Ho pernottato 5 notti. Classico albergo romano un pò datato. Camera ordinata e pulita così come il bagno. Ho speso 30 € a notte con colazione all'italiana compresa nel prezzo (cappuccino,brioche,fette biscottate e marmellata). Per la cifra spesa e per la centralità (a 500 metri a piedi dalla stazione termini) direi una buona soluzione.

2/10 Terrible

Carlos Enrique, Medellín

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima experiencia
Aunque el Hotel se encuentra bien ubicado, no deberia estar incluido dentro de las recomendaciones de ninguna compañia, las habitaciones son completamente sucias, cama incomoda, tv vieja e inservible, secador de cabello no hay y si hay no sirve, el wifi solo funciona en el cafe del primer piso, la recepcion cuando no esta la señora de la mañana que es lo unico que se puede rescatar del hotel por su amabilidad, huele todo a cigarrillo, la atencion de los dos tipos de los turnos de tarde y noche es pesima, ademas que te retiene el pasaporte de un dia para otro para hacer el registro, sin duda ni recomendamos ni volveriamos a este "hotel"

10/10 Excellent

JariP

Liked: Cleanliness, staff & service, room comfort
Kotoinen tunnelma
Hieno loma, kattohuoneisto joka hyvällä paikalla. Lyhyt matka rautatieasemalta, silti rauhallinen hotelli.

4/10 Poor

gernot, Schwerin

Disliked: Staff & service, property conditions & facilities, room comfort
Bahnhofsnähe
schlichte Ausstattung, Tisch wackelt, Bad: Handtücher ausgefranst, keine zahnputzgläser, Toilettenpapierhalter fehlt, Handtuchhalter defekt, Dusche will man nicht benutzen, Wasserhahn verkallkt