Comfort Triple Room
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Reviews of Residenza Roma

Residenza Roma
Via Muzio Clementi, 48, Rome, Lazio

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 148 reviews" "
Rating 8 - Good. 51 out of 148 reviews" "
Rating 6 - Okay. 6 out of 148 reviews" "
Rating 4 - Poor. 5 out of 148 reviews" "
Rating 2 - Terrible. 4 out of 148 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

George, Stafford

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We read online that check-in was open all day but to notify the hotel when we wanted to check-in (14:00) which we did, however, we arrived a little early at 13:30. We could not find the hotel as it is an apartment converted into a hotel meaning there was no sign outside, only the name in small writing on the apartment buzzer leading us to walk around for a while. When we finally found the right door we pressed the buzzer and it did not work, however, when our host finally came it did work so there must have been a technical issue. We found him to be pleasant enough. When we booked we were notified that we had a ‘VIP Offer’, €15 to spend in the hotel. Upon check-in we were notified that we would not be able to redeem our offer but rather have our room ‘upgraded’. We felt that we did not have an upgraded room. I’d even say that the room looked worse than the one we booked online, I felt cheated. Residenza Roma need an updated photo online. I felt that the room was in a poor state compared to the photo online. Our room had not been ‘upgraded’. It had marked walls (see the photo provided), dusty bedside tables and wardrobe, a damaged window, the bathroom was in a poor state and the shower head, I’ll leave you to make your own judgement with the photo attached. We found that the kettle was dirty with a few small hairs inside rendering it unusable. Our mini-fridge did not work. There was a censored light in the hall which was very temperamental, it was hard to put the key in th
Stayed 4 nights in Aug 2020

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff
This hotel is in good location. Its about 20 mins walk from all the major attraction with good bus links. The staff were excellent and gave us some brilliant recommendations for food and drink that really added to our trip. My only criticism would be of the breakfast. It's served in a cafe round the corner and consists of coffee, a party and a fruit juice. It just wasn't enough and there was no option to add to it. However for the price of the room I cant really complain and there were plenty of places to eat a short walk from the hotel . I would Definately recommend staying here.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Hotel is located two minutes walk from bus stop so location is pretty good. Overall had a good experience of staying at this hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great attention and care from the moment we got there. They were friendly and the room was clean and comfortable.
Stayed 2 nights in Nov 2019

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Jennifer

Stayed 2 nights in Oct 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent stay & Marcello was very helpful
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
Small but good location
The room was very small for three people but the location was great and it was easy to walk to most of the attractions. If you just need somewhere safe and quiet to sleep rather than a room to hang out it - this place is fine.
Stayed 3 nights in Sep 2019

10/10 Excellent

Housam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Avisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Awesome service
Good service, great manager and fantastic location. Marcello is just superb. Walls in the room are quite thin, so if people are vocal during night its a bit hard to sleep.
Stayed 4 nights in Sep 2019

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position, excellent room, excellent staf
Excellent position, excellent room and an excellent staff! My stay at residenza Roma has been absolutely fantastic. We've been warmly welcomed and introduced to our room and to the main city attractions, together with receiving some useful tips about the best local restaurants. The staff, who speaks English fluently, has been friendly and open to all our demands. The room was sparkling clean, comfortable and luminous. Located in walking distance to all the main city attractions, but, at the same time isolated form the chaos of the vity center, the position of the residenza Roma is absolutely perfect. The neighbourhood, Prati,is safe, beautiful and rich in restaurants. I would totally recommend residenza Roma to all those people who would love to spend a delightful holiday in Rome!
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel a few years ago before Gisn Luca , or whoever took over. Booked this in advance of our trip expecting the same level of hospitality and service. WE ARE SOO DISGUSTED WITH WHAT WE GOT THIS TIME. When you he welcomes you with a nervous and a story about how he is overworked and cannot remember requests you officially made with him regarding your stay, in advance. We found rst droppings in our room the last night...would not recommend leaving your luggage in the front, there are no cameras and we are missing valuable things that disappeared. The breakfast they offer at a bar around the corner for 6 euros comes with coffee and a pastry of their choice.. only thing free is the horrible attitude. A member of our group was advised to go to the pizzeria next door. Even though they wanted to split a pizza , they were obloged to purchase twp pizzas? . We had bought personal food, placed it on the fridge It magically disappeared...no apologies everything is your fault. Do not recommend this place for any reason.LAST BUT NOT LEAST.HOMOPHBIC REMARKS WERE COMMON PLACE AMONG THE STAFF, AND INCORRECT ASSUMPTIONS WERE MADE ABOUT CLIENTS ECONOMIC STATUS.
Stayed 2 nights in Aug 2019

4/10 Poor

Alexios

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was clean. Location of hotel was central. Room was not big enough for a family of 4. Advertisement photos did not reflect reality. AC needs maintenance.
Stayed 2 nights in Jul 2019

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place. Above our expectations. Definitely can’t beat the price. Good location. 15 minute walk from the Spanish steps. 20 minute walk to the Vatican. And the customer service was phenomenal. Very friendly and informative.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wonderful and location great.
It's nice place to stay and very affordable. It gives you an idea of how the locals live.
Stayed 2 nights in Jul 2019

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for the price. Staff very accomidat
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked was the location and the breakfast! There was nothing I didn’t like:)
Stayed 2 nights in Jun 2019

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place for the money with a good location
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was helpful, they helped make our honeymoon stay special. Only negative was thin walls, could hear the neighbors very well Everytime they used the washroom...
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great rooms and incredibly helpful staff. It doesn’t get better than this.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Awesome. They helped us find local places to eat.
Stayed 3 nights in Apr 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value
It was clean & in a good location. Only negative was the 2 pull out twin beds that our two teenagers used were pretty uncomfortable. But because of price & location we would recommend anyway.
Stayed 4 nights in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezidenza roma
Great stay , great location, recommend to most
Stayed 2 nights in Dec 2018

4/10 Poor

MARIA XIMENA

Disliked: Cleanliness, property conditions & facilities, room comfort
I dont like it
The photos of the room do not coincide at all with reality. The rooms are small and the bathrooms are not as they are presented in the photographs, the only good thing is the location, but the place is enclosed, it is an apartment inside a building divided into 3 or 4 rooms not a hotel or residence, not suitable for claustrophobic . They give you three keys to enter the building and the room. When paying, the credit card machine did not work and we had to look for cash to be able to check in. To have breakfast they give a voucher to go to a restaurant two blocks away to have only coffee and bread. As they do not have reception 24 hours insist at all times by email to confirm the arrival time.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
Amazing place to stay and the area had everything I’m walking distance. I will definitely stay again.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Jessie

Great place to stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great! Price was excellent! Amazing coffee nearby.
Stayed 4 nights in Jul 2018

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
Really good value for money, helpful at reception, good location and great room.
Stayed 2 nights in Jul 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great experience
First time to Rome and I was extremely pleased with the service we received during our stay. Staff was over the top and the room was exactly what we expected. I would highly recommend this hotel to anyone staying in Rome.
Stayed 2 nights in Jun 2018

10/10 Excellent

Jin Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at this hotel! The staff was incredibly friendly. They were very welcoming and offered some rly helpful suggestions about getting around. The hotel is a little far from the main downtown area of Rome but it’s very close to Vatican City which is super convenient if that’s where you plan on going! The hotel is still in a pretty good walking distance from everywhere. We managed to walk all over Rome with no problem. The AC was great and helped keep us cool. WiFi was decent. It was better than anywhere else we went to in Italy but definitely slower than what we’re used to at home but we still enjoyed it! One thing we really appreciated was the large shower! It’s nothing out of the ordinary but larger than all the other tiny showers we had in Italy so we were so happy! Lots of places to eat around the area! Great gelato as well. We enjoyed our stay here and would definitely recommend it to everyone! It was worth the value!
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

10/10 Excellent

Erik, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place and the people at the front desk awesome, very good located
Stayed 2 nights in May 2018

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sylvia , Kenora, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation & great location. Elevator was very tiny & would not be suitable for wheelchair accessibility. We truly enjoyed our stay. The hotel also went out of their way to arrange a private car to pick us up at the airport.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall Good place to stay

10/10 Excellent

simon

Liked: Cleanliness, staff & service

8/10 Good

Hahna

Liked: Staff & service, room comfort
It’s nice and the staff is very friendly but a bit far and not as clean as advertised. Not terrible, not excellent. There was some goo in the bathroom and my room smelled heavily of cigarettes. It’s a great value compared to the cost of most places in Rome and Giovanni is really nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and clean hotel. For the price you pay, you get excellent value. Good location too.
Stayed 3 nights in Feb 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice hotel well placed for sightseeing and nice quiet environment
Stayed 4 nights in Feb 2018

10/10 Excellent

Khabab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a great stay. The staff were so helpful and friendly. The location was perfect and the place was nice and clean.
Stayed 1 night in Jan 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice. Close to every major tourist sites.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in a brilliant location
Excellent stay, very clean and warm. Ask for a room away from the main street if you are a light sleeper. (rooms 1&2). We didn't mind, but it may affect you if you're a light sleeper.
Stayed 3 nights in Dec 2017

10/10 Excellent

Ci Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money comfortable stay
It was not very easy to find but the room and service more than made up for it. The receptionist waited for us downstairs for more than half an hour as we were delayed at the bus station. The room is as described and the bed is very comfortable. The area also feels very safe and is within walking distance to the metro and major attractions
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient accomodation
Very friendly staff and great location. Would recommend

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Rome
Excellent location; superb facilities. Outstanding attention by Gianluca and hotel staff. Close to Vatican City and within walking distance of Rome main sites
Stayed 3 nights in Sep 2017

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excellent
Stayed 4 nights in Jul 2017

10/10 Excellent

Roman, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice with good staff. Clean, confortable. With excellent communication with Venice and airport
Stayed 3 nights in Jul 2017