8/10 Good
Elizabeth Anne
Travelled with partner
Mar 24, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just enjoyed a three day trip to Rome and stayed at the Palazzo Baj guest house. The guesthouse and the room was exceptionally clean and facilities were of a high standard. The Palazzo Baj is located in the Trastevere area which is full of excellent restaurants and cafes, and all the other sights Rome has to offer are within walking distance. The road outside is fairly noisy but that’s to be expected I guess in a city such as Rome. We did the self check in as we didn’t arrive until late in the evening, and we didn’t seen any staff/the owners at all during our stay until we checked out three days later, as we were out early each morning.
We did experience some noise from the apartment above one night who sounded as if they were having a party and because of the nature of the building the noise travelled and the sounds of chairs etc scraping on the ceiling meant we didn’t get a great nights sleep. We did WhatsApp the owners of the guesthouse who did respond quickly although understandably there wasn’t much they could do in hindsight. It would have been nice if they could have checked in with us the next day or even asked how our stay was at check out, however it was a case of us handing our keys over to a gentleman who said said goodbye to us, and that was it, which did feel a little strange.
Elizabeth Anne
Stayed 3 nights in Mar 2024